pool and workout area was not what we expected. small cold pool, not much of a workout gym

pool and workout area was not what we expected. small cold pool, not much of a workout gym

it was located in an excellent location with convenient, safe parking

nice place with under ground parking and a good food

everything from check in to departure was smooth. breakfast was outstanding. staff excellent.no

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

good breakfast

price and breakfast ud83dudc4c

hotel is a clean property in a quiet residential area, with parking available on a private street guarded by

the location is great, the breakfast is wonderful and the staff is always helpful

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

equipments in the gym were not working

nice hotel, beautiful decoration, nice staff, clean rooms, good wifi, very silent with birds chirping early in

the breakfast area is surrounded by flowers, birds, butterflies

breakfast included, beautiful garden, very friendly staff

the rooms were clean, and there was very ample parking

wifi is the worst whatsoever

not having wifi available in my room since i am a teacher and i needed to log into my class.

free breakfast too

was okay, parking behind the gate

it s secured location free breakfast is wonderful

it also has a safe parking

parking inside the parking lot was a bit stresssful and noisy for those who had windows to this

good breakfast, and off-street parking available

there is a big supermarket and many restaurants, bars and breakfast places near the place

breakfast was good and the staff were friendly

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

good wifi, the female behind the counter was nice. comfy bed.

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

excellent location, great breakfast, friendly staff

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

in this hotel we had the best breakfast of all our stays in costa rica

parking situation

+ friendly staff + good wifi + hot water + good location + decent breakfast

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

night was very noisy as the bar over the road played loud music late into the night

the staff is very friendly and helpful, the breakfast is good and the location is glorious.

breakfast was late. 8-10am

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

breakfast great- staff were very helpful

breakfast was absolutely delicious

the is no room service, and the restaurant is not opened late.

the private parking is very handy and the prices are fair

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

the room was comfortable , with large window to a garden , cables and wifi

handy free parking, nice common areas and garden courtyard.

parking, location, secure. good breakfast starting at 6:30.

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

hot water for tea and coffee in a central spot. info about laundry services.

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

no wifi in the room. bed not confortable.

wifi

they helped wash laundry and the breakfast was wonderful (at a slight extra cost)

welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a

they also washed, dried, and folded our laundry in 2 hours for $10

laundry service ($8 per load) was efficient

the staff members were very helpful and helped with laundry

the shuttle is not included, breakfast is not included the room was shabby compared to the picture advertisement

i like that the bar is downstairs

great bar and breakfast

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

the wifi didn't reach my room, but it was fine in the lounge area outside my room

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

the room was clean and facilities like wifi were good

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

wifi worked very well. staff was alright. location near to the bus stops.

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

sometimes the wifi connection was bad

the food was very good, stocked bar, friendly staff, and had a pool table

stayed at sportsmens for one night, breakfast really delicious and the room nice, good night life and great

room was nice and spacious, breakfast offered with a wide variety of food, staff were friendly and helpful

everything you need is available right there: laundry, transport, massage, yoga etc

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

the room was really small, restaurant/bar was a bit pricy, no laundry service available

offers services like transport to the airport, and, i think, laundry (both for a price)

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

the hotel also provides a laundry service which was efficient and good value for

delicious cafe attached and a nice common area next to the rooms with kitchen and dining area

very friendly, quiet apartments. everything you need. breakfast in the cafe next door.

kitchen facilities were basic

breakfast was delicious and included which was nice at this price

i was grateful to have laundry service

room size, staff, wifi and the restaurant/bar

good breakfast

the wifi was strong and the size of the room was adequate fir a solo traveler

did not appreciate that i could not meet with my employees around the pool area or at my terrace

she told me i could have my laundry done on sunday

the gymn is very basic, but better than nothing

the place has a pool, jacuzzi and a small cardio gym area

pool and a little gym as well

was good, my room was close to reception so i could use wifi from my room

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry prices were ridiculous (5 dollars per t-shirt)

laundry lady banging on everyone's door early in the morning

very good, room was quiet, we also saw lots of birds on the trees by the parking lot

place is really nice, the staff is super attentive , safe , the breakfast buffet ud83dude00 amazing

this was a nuisance expensive laundry

wifi a bit patchy when raining shower head was unpredictable and goes in every direction and gets

there is a loud, bright casino across the street

only issue was a really poor wifi

the area is a little dodgy, with prostitutes lining up in the street (close to the casino)

laundry on second floor

laundry machine very helpful

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

drop off laundry-and you get it done by the end of that day

to eat breakfast outside on the patio of the restaurant and having homeless people come up and ask for

the hotel has a nice casino and near it a bar to socialize

the breakfast was delicious

very good room service, even late at night

staff members, nice rooms, comfy beds, warm showers, pool, good breakfast, close to restaurants and busstation

the pool was in need of some cleaning. but otherwise the hotel was clean, today, and organized.

wifi didn't work in our room, but the staff set up a spot for me to do work in the lobby, so no big

breakfast is great and it is not a continental breakfast

pool was really cold

staff were an hour late with the laundry service and we were concerned about missing our bus

he comes to breakfast every morning to meet the people staying at his hotel and provided us with excellent tips

very nice staff, huge room, delicious breakfast, the kids loved the pool!

very central. v friendly staff - even has parking

have stopped having a spa since covid but it's still marked they have a spa

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

parking really small only for 2 cars left my car outside and was vandalized

wifi worked well

the breakfast was good with lots of options

location, free parking, lobby, staff, room service

location and facilities (pool, gym and restaurant)

like the attention of each employee, the breakfast was pretty good, the wifi was perfect and the location for

free private parking and the personal so nice

the laundry service.

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry or the cast of stomp was in the room above mine

the kids loved the hotel, mainly the candy shop on sight

the hotel has a decent gym for working out

super clean, excellent staff, great breakfast.

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

the breakfast not very interest.

breakfast was exceptional, the garden is amazing

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

the wifi was

, the hotel room, complete with a large, varied breakfast and free wifi, is a bargain

room service for morning coffee would be great. also late night snack menu for the room

room with a huge spa bath and shower

and laundry available

the breakfast & pastries at the cafe were excellent as well

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

room service and towels not available as needed and they just leave 2 long towels and just one

had a room without window but there was a hole into an indoor space where noise was heard from kitchen etc

charges for room service and laundry

got charged $22 for a laundry bag

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and

nice furnishings and the gym was very well equipped.

location, personnel, service, fantastic restaurant and bar, bar staff, etc.

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

breakfast was alright, you can sit on the balcony while enjoying your coffee

enjoy the breakfast and the coffee is strong and tasty

wifi wasn't reliable. noisy.

price and next to convenience store and close to a casino

the staff was amazing and the laundry service is perfect

the laundry service was amazing

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

there is no room service

nice pool.

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

the pool/jacuzzi was a nice place to relax

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

the cleaning staff washed my personal laundry for a reasonable price

wifi is *ridiculously* fast

plus we could do our laundry (with an extra charge)

and angie, the desk people, also cook breakfast and clean and do laundry too

quick laundry service

warm water, super friendly staff and a kitchen for your use which is also impeccable clean

wifi was good, we could make tea and have coffee during the day

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

wifi was good

close to terminals mepe and 7-10, clean room good wifi

a little difficult to find. not a great neighborhood around it. bad wifi

area is a bit sketchy at night, the music from the bar is very loud and most of the rooms have windows facing

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

staff was amazing and the breakfast was delicious

breakfast included and while not exceptional, for the price of the room, an excellent value

the breakfast (choice of three) was hearty and plentiful

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

unfortunately, the power went out so i had no electricity, wifi or hot water

unable to connect to wifi

working wifi no hot shower

early cheap price for a private room - same price as a shared room in a hostel hot shower good wifi

only complaint is it can be a little loud in the evening due to the bar below the bass from the music is

prostitute outside and in the bar next door

the downstairs bar noise, but it's only going for a couple of hours during the late afternoon

was not given the right amount of change, the wifi did not work, there was no toilet seat, no hot/warm water in

price 24h check in wifi was good

the wifi was also pretty good

good value, friendly staff, very clean, early check in allowed, good location for busses

strong wifi

the wifi is excellent with a good speed and reliable

the pool did not get the sun. so it was cold. the hot tub the same.

facilities are beautiful, with live plants growing from the walls and a cute pool

pool was closed 3/4 of my stay due to cleaning i politely asked for some money off for my

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

good breakfast

the location and breakfast were very good for us too

mauricio killed it, made us a great breakfast

breakfast ok

but a good value with off street parking

the wifi worked perfectly throughout my stay

wifi was a bit spotty in the room.

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

free parking

good paid laundry service

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

it also has a nice, cozy little bar and is only 5 blocks away from a very large park to walk in

great breakfast, chilled out bar and homely

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

good breakfast and location, free parking

we were placed on a floor where there were many kids running and yelling in the hallway

good wifi

secure parking

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

gym room

mansion; excellent restaurant; rooftop gym and jacuzzi; decoration- garden, plants everywhere, paintings and

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

30 laundry costs 8 dollar for 1 box and you get back stinking clothes big scam at the very end

laundry services coffee on tap water on tap quiet and friendly

laundry

laundry service good value (out sourced)

laundry was ridiculously overpriced

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

my chromecast was unable to connect to the hotel wifi, so i didn't use the room's tv

wifi was very strong in my room so i was able to work

very nice small, convenient if you have a car as there is a large safe parking lot and easy access to the

spacious room well equipped with a mini kitchen, desk and sofa

otherwise all good and safe parking

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

the breakfast variety was very limited, the gym didn't have a treadmill.

big room, gym, laundry

wonderful with our kids and very knowledgeable about things to do in and around the area

good location about 3km walk to centre. check in parking all easy. room spacious. big bed

the room service need to be more concentrated to clean rooms after previous guests

fitness center loved the location we needed the parking so this was the closest to the city good food nice

wifi signal was too weak

limited parking, they utilize the front drop off area of hotel, and there is no pool or gym

the pool is outside of the facility and shared with another facility

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

floor with the suite is shared by the rooftop balcony and gym

facilities are ok, however the breakfast could have been better with more options

art doors, lush courtyard and pool area, second lobby space upstairs, really quality

safe and secure, pool, air conditioning, convenient location

breakfast.......at least serve cerial

breakfast was very good

self service laundry is a bonus (you have to buy tokens)

great location, great italian restaurant, wonderful staff, on site laundry, free breakfast.

laundry is expensive, and only half of the machines were operating at the time of our visit

it was clean and comfortable and even offered laundry in the basement, which i thought was an added plus

needed king size bed, laundry to expensive

i liked it that they had toast for breakfast.

breakfast costed extra money

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

very poor breakfast. good service for only club members.

there was a full kitchen, it was not well equipped

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

there is no gym, just a weight bench and a few free weights

included breakfast is very well prepared

didn't have pots or pans to cook, but had a kitchen?

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

laundry in each villa

close to airport all in all very nice hotel for 1 night (but dont use services (laundry) restaurant (drinks),

laundry is extremely expensive, room service has good and bad moments.

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to

the breakfast was the same every day

clean and lovely breakfast.

breakfast was an option of white bread toast and butter/jam or cereal

very secure and good breakfast to start the day

good parking and safe.

they charged an exorbitant amount for laundry service

nothing, area is a bit boring, although there is a nice bar around the corner.

it was in a good location and the parking lot was secure so we felt very safe

good breakfast. great pool. it's nice that you have a gym that's good enough for a few days.

rooms are along a patio and there is a heated swimming pool next to the restaurant, which our kids loved :)

cold, even though we used 2 heaters. not very good breakfast, but fair.

breakfast was poor

nice view. nice people. made breakfast to take away

really weak breakfast

great breakfast and awesome views of the valley

room service dining was very expensive and had low quality food

staff at the restaurant taking room service orders was a mess and ended up playing with our time, totally

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

silent a/c, very comfortable mattress and pillows, perfect wifi and very appealing rooftop indoor pool

they went ahead and were able to serve us an appetizer at the bar which was absolutely delicious

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

a day later we received an email bill for room service that we didn't have

beautiful swimming pool and hot tub and the rooms so comfortable

the first stay was an upper floor room overseeing the pool with good wifi

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

bonus points for the nice pool/hot tub and the bed was so comfortable

be nice to maybe have someting like pancakes for breakfast too

staff was wonderful, breakfast was scrumptious. room was very comfortable and clean. ud83dude0a

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

at end of day, having a bar to sit at is better than restaurant seat

very comfortable bed, large room and shower. bottle of water there. great breakfast included.

reception assisted me to late premises late at night and provided secure parking location

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

clean and nice rooms with good standard. the room service was great!

we would have used the bar but were put off by the noise

also, the gym was well appointed and the bar small but well stocked

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

helpful and friendly staff, the room was very comfy and had its own kitchenette

it would be fun if their little bar area was open.

room was quite tidy and clean, the bed was very comfortable, there was always hot water, the free wifi was

the restaurant on the property is nice and serves nice breakfast

breakfast, parking, check in, check out.

excellent breakfast.

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

location and breakfast

parking lot was big and extremely secure

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

hot water and wifi were intermittent.

located in a quiet area, with safe parking

loved the bathtub design in the room and the little kitchen

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

access to laundry services and good breakfast

very comfortable rustic hotel. very nice breakfast. very clean facility.

breakfast was the first meal i have ever considered taking a photo of

breakfast was included and delicious

is a budget friendly place for multiple people with two bedrooms, and a small kitchen

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

breakfast is good with homemade breads and jams

it s got a kitchen

wifi was good

the breakfast was wonderful

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good

great breakfast too

gym with a a great view the breakfast was also amazing

to us embassy, friendly staff, breakfast included, walking distance to restaurants, gym, good wifi

bar tender and chef are great

pool, bar, staff are all top notch!

the connection between the restaurant, bar and pool makes it a great social place to hang out

the wifi worked nicely

probably the location, but due to restrictions and it having a pool is a minor thing actually.

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

tight parking on the property although we were always able to park when we needed to.

gorgeous pool which the kids loved

was beautiful and breakfast was always very good, the pool was nice and the staff was very friendly and nice

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

free parking was conveniently located right across the street and felt safe and easy

it's pet friendly.

the breakfast is super yummy

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

loved the breakfast and the pool/hot tub area!

free underground parking

i have an electric car, they do not offer a charger station at the parking area.

wifi access is terrible.

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

we enjoyed the pool, and the staff were very helpful

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it