restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

tv and wifi was out for 3 days+ and if i hadn t asked i never would have known

the buffet breakfast had only one meat option. it didn't offer room service.

breakfast was delicious

no room service for a evening meal or even a sandwich.

funny smell on floors coming off elevator.also charge to much use the laundry room

is only 1 elevator and it was full of staff and large containers of laundry

no gym , one elevator , staff could not get wire-fi to work

carpeting needs update, hooks in the bathroom would be a plus and/or towel bars, better wifi and different

excellent breakfast, warm and helpful staff, very clean, well kept and supplied

having the breakfast buffet was a huge plus since we were traveling with our kids

everything was right there in walking distance except the casino

nice gym, great location near the running trail

the room, view, and gym.

the gym was awesome

i didn't like ...you hotel doesn't have a swimming pool and room service.

great location. very clean guest room. king room was a good size. easy wifi connection.

the hotel bar and lounging area was nice.

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

thing i can say maids never came had to always go down and request cause we never had room service

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

or kids playing in the building

the gym was lovely, front desk was awesome and knowledgable about the area

took care of me and my family, i thanked her for her patience with us because we had quite a few kids in our

room was very comfortable and clean, the kitchen area was very helpful to fix something to eat during a conference

if there was coffee cups in the room. add bar soap to the bath.

before the covid we had good room service from the bar and restaurant

didn t have my room serviced and the day before i left, i saw a maid in the hallway and requested a roll of

kids meal ceasar salad was way overpriced

hotel is friendly, clean, comfortable and the restaurant & bar have quality food for an affordable

did not like the laundry room

breakfast, great location, very clean, front desk employees were friendly, comfortable beds

we could never use the pool

i m not sure if it s the cleaning solution that s being used or the smell from the indoor pool

excellent breakfast

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

the staff at the spa were also great and did an

swimming pool and spa are great

room service and market weren't opened late enough in an amazing hotel like this the people staying

wish they had a guest laundry

awesome bar and restaurant vibe along with super helpful staff and amazing

didn't have the chance to experience breakfast

pro tip for folks traveling with younger kids: the lock on the bathroom door is more conceptual than functional

the view out back on a building site. the lack of a mini-bar or room service.

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

staff was great! very supportive in helping out with a late check out!

fantastic service!! restaraunt was perfect and loved the location! top class gym!!

microwave in the kitchen could be fine

would have been nice to have a shuttle to downtown alexandria, airport, etc

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

we didn t get time to experience the bar on our trip but even that looked fantastic

the bar and gym are also nice

the gym was very well equipped and the hotel has a cinema

clean, modern, nice bar, nice gym.

even the laundry room was nice, they had comfy seating in their with a tv

we were also happy to have the amenities including breakfast, kitchen and laundry room

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

parking available, full gym, laundry facilities

laundry facilities, great rooms, very accommodating staff

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

could use a bigger guest laundry for the size of the hotel

breakfast was tasty. having the gym open 24/7 was amazing!

no pet policy is a life-saver for me. easy parking. very helpful staff.

ear buds in gym

kitchen staff was attentive to their area and the area was extremely clean

free breakfast and cheaper incidentals in the shop

breakfast was great

not open, breakfast good but limited options, much equipment in gym inoperable, elevator erratic, ice machines

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

on premise gym was slightly below par if you need a real health club facility.

chose this hotel because of it having a bar in the lobby for a cocktail and it turns out they had a private

unfortunately due covid the bar was closed but other than that the hotel is perfect!

ice only on 2 nd floor in the gym

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they

lack of self laundry facility

laundry was not available

room was very quiet. comfortable pillows. great breakfast buffet.

parking was $36 so we had to park way down the street and walk up the street with kids

breakfast was excellent although pricey

location, large room, laundry available, complimentary breakfast and happy hour.

leaky laundry washer

nice to have laundry facilities and a pool for the kids

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

the free breakfast in the open setting with the sound of the water cascading over the rocks was enjoyable

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

were delighted that we had early check in

breakfast exceeded my expectations

room service was good but way overpriced

my son enjoyed the gym

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

a modern & clean laundry was much appreciated and very convenient

clean. easy to get to. parking is great.

plenty of plug sockets, a safe in the room and the wifi worked well

fast business wifi, excellent large desk with office chair

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

the complimentary breakfast could have been better.

the room; large, bright, the kitchen!

the hotel bar and food were not open for the entirety of the weekend somehow which also was a bit odd

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

a big plus: free self-service laundry with washers and dryers

then front desk said it was a resort fee for access to the laundry

location breakfast free laundry

could use more dryers for the guest in the laundry room.

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

free laundry

breakfast, free parking, even free laundry services

clean new workout equipment, swimming, and laundry facilities

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

it was in a laundry room which was locked and sign indicated

the needs update or maintenance on laundry room

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

this hotel has everything included from breakfast, to laundry. very great ?

housekeeping not good. fitness equipments, not good. laundry room, not good.

guest laundry was not all in working condition

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no ac in the fitness room. soap dispenser in laundry room was empty.

no breakfast, only one laundry room, no pool

better breakfast bar with longer hours.

the bar was not open in the evening time which would have nice but understandable with everything going

bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast.

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

laundry was $10 wash and dry

(kitchen, laundry room) it was very comfortable for staying for a week

laundry room issue

laundry facilities were crowded, not enough washers or dryers.

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

elevator to lobby was close. ample parking.

my kids loved the pool

breakfast options weren't that great

couldn't get wifi to work, also one night both our keys went kaput. maybe a coincidence?

wifi was slow or unresponsive

laundry room

room service did not include all things ordered but the food was okay

no valet and no room service.

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but

room service, parking facilities, internet access.

it seems like the staff smoke in the laundry room and outside

front desk was super helpful. laundry was accessible and clean!

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

clean, stuff, shuttle, guest laundry

kids love pools but unfortunately unless you like ice baths i wasn't a fan and feared they would

we checked in after 8:30 pm and was informed about the gym 24 hours, pool closes @ 9pm & they offer a full

gym room was under construction, and no one told us before

breakfast was delicious, staff very nice

clean the gym was open

no laundry service from house keeping

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

they had a gym the bar was nice.and the room was big and clean with a comfortable bed

gym area is really good with almost all required equipment for a good workout

location to the airport perfect and the airport shuttle was excellent.

the pool wasn’t open ud83dude29ud83dude29

we went to bar to pick by ourselves but staff was extremely rude

breakfast, staff, access to laundry,

room itself, covered parking, on-site laundry facility, ease of accessing the internet and the proximity to

machine was out of order and had to go down to the courtyard by marriott to do laundry

laundry facilities

laundry facility is a bonus

we did not complain, our room was small and tucked between the gym and laundry room

pet friendly. good laundry. excellent front desk crew.

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

as a family with kids who has stayed in holiday inns ihg in different states previously, we were expecting to

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

gym could do with more equipment.

breakfast was good, more vegetarian options needed

thing i can think of and it was not their fault is the pool was closed due to covid but, again, not their

loved the bar being on site, restaurant also

do wish the bar was open earlier and longer

food at the lobby bar was fantastic and very friendly wait staff

gym equipment average, no coffee available, parking difficult and expensive.

great exercise room/gym with a lot of treadmills and equipment

laundry requires quarters

it had a full kitchen

parking

kids hanging out in the parking lot harassing guests

weed smoking in the building

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

great location, friendly staff. quiet. on-site laundry was good.

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

you are going to have laundry facilities, you should make it easy for guests to get quarters

, i hope this is something that you guys can work on , also the laundry is very expensive

good to have a laundry center

the coin operated laundry facilities were also a bonus

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the pool at this hotel is permanently closed and laundry is listed as broken on their website

our hotel room had dirty laundry and a burst bathroom

assistance person at dca hadn't been so helpful i would not have known where to go for the hotel shuttle

i had to call to ask wifi password, just not much information until you

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

that and the free shuttle to the airport is fantastic

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

last and least important, you have quarter laundry machines but no change machine

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

upon check in you will receive a text from the staff asking what you need and if you need room service, and is

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

no room service

no complimentary wifi or breakfast.

wifi was not free

shuttle to the airport was also an added bonus

the laundry not all machines work and the breakfast could be better

hallways and laundry room could have been cleaner

laundry room was out of order

had issues when getting there, being put across from the laundry room and gym especially, when i requested a

brighten lighting in hallways a little dark, clean laundry area more often they were having plumbing issues and

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

they had a laundry room which was awesome

the opportunity to use a free guest laundry was a great plus (

free laundry room, location, staff.

spacious room laundry room - very convenient

no guest laundry, you must travel a mile to another hotel to do your laundering

breakfast was very good

the kids running around and not being respectful

door problems. door wouldn t open and bad room service. front desk not so friendly.

shuttle service

on meals/food, other than room service, was not available

in communication with room service

breakfast was limited and was simply pastries and hot coffee/tea but you can get room service hot

bonus: pet-friendly and no fee

breakfast was great. servers and staff were fantastic!

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

laundry on site. and safety.

i had to leave to do laundry someone was allowed to sleep under the

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

house keeping let trash and laundry sit outside of the downstairs rooms

good gym and the guest laundry is small, but functional

there is a guest laundry inside

made it pretty tough with little kids

gym well equipped

gym only had 1 working treadmill

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

parking, room service

loved the access to the full kitchen, it was nice to be able to utilize the full fridge and stove/microwave as

no pool for kids

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

of some clothes for laundry friday, was never sent out

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

a coffee bar would be awesome

i even enjoyed the gym

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

has laundry facilities

creepy laundry

need laundry supply vending machine on property.

attendant for the breakfast was not so pleasant

they need more laundry machines and the bed was a little to hard.

free laundry was a bonus

laundry facilities is helpful when going away for extended vacation

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

no park spot too high over charger me for room no free wifi

very friendly staff, clean room and laundry

there is no quarter coins at laundry. the front desk also doesn't have it.

guest laundry on site was a bonus

room was gorgeous, dining area excellent, staff very friendly, the bar excellent, and i was very

the bar in the lobby was

i couldn't use the laundry because i hesitated to download the app only for a single use

i didn't get to use the pool or the lovely bar and restaurant but i will defiantly book at this hotel again

the gym was nice and the bed quite comfy.

staff gruff, the small bar area not friendly or inviting.

sadly, for the kids, the pool was closed

disappointing that there is no minibar, or express laundry service

love the location and the room size. room service is also good.

room service was impeccable. front staff could not have been any nicer

i was impressed with the mini bar in the hotel room

we ordered room service, it was prompt and delicious

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

the bar downstairs was nice and had a romantic ambiance so we ate lunch there and enjoyed our food,

i had a 60$ breakfast credit included in my rate

the pool area was very nice and for our 25th wedding anniversary they provided wine, chocolate covered

we had a misunderstanding about whether breakfast was included (it was not) and we quickly reached a compromise

gym/bar/vallet

location and the 24/7 gym.

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

the breakfast is also overpriced at $25 for adults and $12 for kids

wifi is not free the location isn t the best there s no room service they didn t clean the

laundry on second floor

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

laundry was cheap and worked well

the laundry facilities were good the breakfast items that were available were good

we also liked that it had a washer, dry, and they sold laundry supplies

not a big complaint but bar wasn t open after a show at the anthem

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

everything was clean, the staff was nice and the wifi worked.

the staff were all so friendly and accommodating from an early check in to holding our bags so we could explore

there are swings for adults and water features for kids on the river, loads of people and families of every

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

there is a laundry room on the 9th floor for those staying longer term

facility: laundry,

laundry facilities were appreciated

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

the hallway walls was dirty and it was dirty laundry on the floor in

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

towels no soap no breakfast sheets had to get change wifi not working car almost got hit in the parking lot

bugs made my kids uncomfortable

dollar non refundable pet fee

we also loved the roof top bar and pool, and the variety of restaurants around

great location! we loved the rooftop pool!

breakfast

the roof top pool was nice with great views but way too many screaming, splashing kids - and it was on a school

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

the pool could of been bigger.

no early am shuttle

pool is closed. disappointed. lighting in the room could've been better.

laundry machines access , hotel had no quarters, which they apologetic about

my kids really enjoy the pool when we vacation

think mostly the breakfast

breakfast was great and the staff attentive. parking and location excellent.

we loved the pool/jacuzzi and the breakfast! as well as the kitchen in the room!

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

breakfast was great, i will be back.

breakfast was not served

some of the on-site laundry machines didn't work quite right

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

kitchen in room was great. laundry was useful.

friendly staff. i was happy they had a laundry room, which was helpful.

the laundry facilities was also malfunctioning and took longer than expected

has laundry facilities, dryer lasted 1 hour

i would have realized laundry facility was free

laundry, good for family of 3 or more and comfortable bed.

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

i liked the fact that they have an inhouse self service laundry

place is good, and personnel is good too, possibilities for laundry and location

there was a laundry room

laundry facilities and free bikes were the highlight of our stay

laundry facilities were super awesome

we really appreciated the breakfast, having a guest laundry and the spacious suite with kitchen facilities and

(want to pay $600 for laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

no laundry service, views from the rooms weren t as good as hoped for

kids loved the pool, the breakfast buffet, and the comfy beds

laundry room is really far

also grateful for the laundry available for guest use

no breakfast included or laundry facilities available. would have liked a microwave in room.

it has gym like those up market hotels and have guest laundry like those family friendly hotels

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

desserts ordered from room service was out of this world! and the staff were super friendly.

breakfast bar was not that great. but everything else was perfect.

its location swimming pool

room had the worst wifi i have ever encountered - in certain areas of the room it did not work at all and the

slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

i thought room service price was rediculous

also appreciate that they are pet friendly

brought 5 kids to the hotel this time

we also were slightly underwhelmed by the breakfast

the breakfast was delicious

service, room and breakfast

breakfast was not too great

much noise out side my room is located next to the laundry room i think someone trying to open my

our room was right by the gym and laundry and the door would slam into our door every time

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

staff are polite and friendly. my room were clean. they provide free laundry!

laundry availability but only one washer and dryer. credit card only. very expensive.

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

gym, pool, pillows

room service food was excellent

not really. bar prices were a little high, but comparable for the location.

great beds, fine location, excellent wifi

food was great, everything was excellent suggest wifi capable tv ssystems would add

basic hotel with just a gym

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

no place there for me to warm up any food that i may have already had from the outside for the kids

default temp was a little cold. services offered (laundry) were too expensive in my opinion.

the gym is nice , the rooms are big, clean and very comfy

expected more from the spa when having a full body scrub to be more assertive if client wishes to be scrubbed

relaxing spa w/pedicure, manicure, et

room service

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

no laundry facilities, no pool, no parking

no free wifi in rooms

nice if they have more than 1 laundry machine so guests don t have to wait to use it

we could do our 1 load of laundry complimentary

there was a free laundry with free laundry detergent - very useful

free laundry

i also used their laundry for a quick wash and it was really quick and efficient