free breakfast, pool, fridge

gym room was under construction, and no one told us before

the wifi sucks (didn t work for the majority of my stay)

found the pool to be closed, staff stated it was on the website saying closed, i didn't find it, kids were

comfortable rooms, decent breakfasts, and loads of parking spots ud83dudc4cud83cudffb

bag breakfast, the wifi is not that strong and the rooms have doors to connect to the other

couldn't get wifi to work, also one night both our keys went kaput. maybe a coincidence?

the beds, pillows, air conditioning, parking, and accommodations were all perfect

the breakfast eggs

near the metro, good breakfast, friendly staff, safe area, near interstate.

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

laundry on site. and safety.

the laundry person, the grounds keepers

house keeping let trash and laundry sit outside of the downstairs rooms

clean, stuff, shuttle, guest laundry

front desk was super helpful. laundry was accessible and clean!

the price and the free laundry detergent and fabric sheet.

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

laundry requires quarters

then i was told by email that i could possibly have an early check in i came in around 12:30 and was told to

was down, so the payment had to be made in cash, and there was a $200 non-refundable fee for a pet

kids hanging out in the parking lot harassing guests

was no pots and pans to cook anything like what s the point of the kitchen if it s no houseware

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

the friendliness of the staff. the space of the room. the breakfast and laundry room.

restaurants near to eat, gas, laundry all convenient for my situation

gym , room size

then come pay day i was charged for the pet

laundry machines access , hotel had no quarters, which they apologetic about

friendly staff. excellent continental breakfast options.

the breakfast staff was very on point and quick on his feet

like the fact that this hotel offers apartment features such as the mini kitchen and it came along with supplies

had a gate for the parking lot, but they never used it

the hallway walls was dirty and it was dirty laundry on the floor in

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

website didn't say would be a 100.00 pet fee. which was non deductible.

they dont have cartoon channels for kids

the breakfast.

the room was very clean, beds comfortable, loved that there was a kitchen and couch

the pool is heated and fitness 24 hr

the shower doors are dangerous for little kids i wish they had tubs instead.

great location & nice heated pool.

is only 1 elevator and it was full of staff and large containers of laundry

funny smell on floors coming off elevator.also charge to much use the laundry room

loved that everyone was pleasant from the staff to the guest it was nice and clean the breakfast has a good

wifi connection should be improved

clean room nice breakfast free parking

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

to wait over an hour to find out about room service just for the kitchen to be closed by the time they told me

no room service had a long wait for service in the restaurant

charges for room service, the room didn t really match the appearance of the lobby area

about the hotel the rooms were clean and comfortable the beds were nice and comfortable breakfast was delicious

and the next morning walking past the outside seating by the pool, it stunk again

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

the pool was my favourite part it was empty so yes this is my favorite by far

customer was great l like that the hotel had breakfast fir the guests, pool and gym

were in a smoking room, i knew we were going to be but the smell was overpowering

close to highway. free parking.

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

low price and good parking space

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

like that they had a laundry room available to the guests

roach infestation (even through the stairwell), rodent infested, every wash cycle floods the laundry room floor

a lot of noise from the laundry room

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

laundry service only one wash machine worked and one dryer the other ones were broke when we left

the laundry facilities were a much needed bonus

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

appreciated the on site laundry

they need night security because people were in the parking lot being loud in the middle of the night

the front desk staff and the kitchen staff were very friendly

there was evidence of a pet in the room. pet hair on clothing when sitting on the sofa.

bar tender and restaurant staff were horrible the night we arrived

everything especially the river view was exceptional. the kids really enjoyed themselves.

chris who works in the kitchen was so helpful, sweet and friendly

remind you ofc we had a kid that was crying but kids cry

the hotel bar and lounging area was nice.

had it's own mini bar and had an elegant look

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me

room service options or minibar

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

location, breakfast, staff

the gym was lovely, front desk was awesome and knowledgable about the area

wifi was limited, could have been better.

the kitchen and the 7th floor view. check out time at noon

did not like the laundry room

breakfast was great and had high chairs!

gym on the 2nd floor was super cool

only the breakfast

the facility was very clean, well-kept with great amenities like a business center and pool.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

the breakfast hours could be a little longer.2

rude staff, bugs, services, pet stool, odor/smell

breakfast was small needed more food options

no significant mfree weights in the gym. no pool.

i had two sick kids at home and couldn't make our trip

covid going on i understand no room service but it was a little confusing about how to go about and order food

the pool was open from 7am to 10 pm which made my kids so happy!

problem with wifi and computer anti virus prevented emails being sent

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

was excellent, the entire property is non-smoking, cool view of the harbor/bay/river, close to a casino

the pool area looked a little outdated in comparison to everything else.

service to take you to old town alexandra and a shuttle to take you to ranger outlets and mgm casino

casting on the did not work, room service had to be asked for twice, robes/ slippers did not come with room as

room service staff was exceptional!

when i did manage to order room service, it was overpriced, cold and underwhelming

the gym needs a few more machines

excellent gym

there is a guest laundry inside

good gym and the guest laundry is small, but functional

we didn t have breakfast during our stay

everything except all the kids.

wifi was terrible bathtub backed up with water during shower

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

wifi was going in and out

good breakfast

wifi reasonable speed

i couldn't use the laundry because i hesitated to download the app only for a single use

provided us with late check out. thank you!

pool was cold

trash bags in the room we had to just put our trash all over the tables and no room service or anything it really

next day, i called front desk to inquire the floor of the pool with excited kids ready in their bathing suits

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

overall it smelled of weed and old laundry

last and least important, you have quarter laundry machines but no change machine

incredible value, professional staff, great bar & restaurant

laundry facilities is helpful when going away for extended vacation

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

free laundry was a bonus

they need more laundry machines and the bed was a little to hard.

breakfast was as expected, good choices

the gym was exceptionally nice

location and the 24/7 gym.

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

wifi is not free the location isn t the best there s no room service they didn t clean the

laundry room has only one washer and dryer washer wouldn t work properly

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room was out of order

if a breakfast bar was included in the stay of the hotel.

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

quiet location and nice amenities - pool, firepit

breakfast was excellent

parking was sufficient

ironing board and iron in each room and laundry room downstairs

also there s a laundry room

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

laundry facilities and free bikes were the highlight of our stay

laundry facilities available

wish they had a guest laundry

decor. modern, light, bring and fun. the gym was small, but very functional.

clean ,delicious breakfast and very helpful front desk

i used gym equipment, very satisfactory

we had a pet with us so we were provided another room, but after driving for so many hours we were not

was tastefully appointed in a minimalistic style, complete with a sizable dining table and decent kitchen

the gym was very well equipped and the hotel has a cinema

best gym i have ever experienced, surrounded by gorgeous plants

service was outstanding, the bar staff was incredible, the drinks were perfect, bedroom was beautiful and very

the bar is absolutely gorgeous and the bartenders make some of the best cocktails i ve ever had

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

gym was closed

the kitchenette wasn t that at all

friendly staff, clean, and no pet fee

the kids running the halls and the dogs.

to other holiday inn express hotels, there was no change for guest laundry at the reception

they help me with my laundry

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

and the laundry was also good

comfy beds great breakfast

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

loved the kitchen and access to the laundry - great for families away from home.

kitchen in room was great. laundry was useful.

the laundry facilities was also malfunctioning and took longer than expected

some of the on-site laundry machines didn't work quite right

extra laundry and trash bags were not there

wifi was great

private with parking

over 20 kids just running through the property unattended

staff was competent and helpful

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

-room service was extremely poor slow, inattentive, and inconsistent

slipper, no shoehorn, no hotel treat, no laundry bags (not counting the plastic bag there) 4th, breakfast, as

i had a 60$ breakfast credit included in my rate

the rooftop bar at the pendry is super nice great drinks

has laundry facilities, dryer lasted 1 hour

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

great breakfast and well priced guest laundry

i would have realized laundry facility was free

guest laundry with 2 washers and 2 dryers that take credit card payment

oh, and the rooftop bar whiskey tango was a nice touch with amazing view

nice gym, breakfast is worthy to get included

and there are restaurants and bars galore

the staff were all so friendly and accommodating from an early check in to holding our bags so we could explore

everything was clean, the staff was nice and the wifi worked.

there were laundry facilities on our level

laundry facilities were appreciated

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

facility: laundry,

has an onsite mini-market & laundry service which was excellent too and with a full cvs pharmacy round the

very clean and pet friendly

pricey mini bar was unnecessarily expensive.

the parking fees are tremendously high and the spa services have a very long waiting list

room was nice, the bathroom had a separate shower and bath, the staff was lovely, the workout gym was great with

pool was so small we could not find a spot to even get in because there were so many people there

i love the fact that this hotel provide self laundry but they never replenish the laundry powder

it has gym like those up market hotels and have guest laundry like those family friendly hotels

coin laundry

basic but had a laundry onsite so very handy for a family on a multi city trip

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

the pool was a nice touch as was the gym

room, pool, gym

cleanliness and breakfast

kids were loud in the hallway

the gym is almost an empty room

loud patrons all night - kids running and screaming

breakfast was very poor

i can say is this is the best hotel that my kids & i enjoy coming to

people was coming from outside to use the laundry room while i was in the pool

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

small pool

the breakfast is fantastic

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

missed popcorn for kids, was told 5-7, over @

we had three kids with us and our pull out couch was broken

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

for example, i didn't see any vending machines for late night snacks, especially traveling with kids i assume

)no gym/spa

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

wasn t clear where the pool was so we were on the elevator going up and down for a good 10 minutes until

great room service, food and delivery.

pool is too small for such a big hotel. it was very crowded every time.

there was a free laundry with free laundry detergent - very useful

i also used their laundry for a quick wash and it was really quick and efficient

loved the guest laundry

we could do our 1 load of laundry complimentary

no laundry nearby or self service laundry in the facility.

supermarkets and laundry were a bit of a walk away. otherwise great location.

was no place in the hotel to do laundry

shuttle to the train station only, no laundry, 10 minutes walk from the metro

it took me a while to figure out the shuttle bus schedule. no access to laundry.

no pool or laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

no laundry service, views from the rooms weren t as good as hoped for

isn't any laundry facilities and no laundromat nearby

(want to pay $600 for laundry

the food was mostly bar food or was made spicy

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

you have to pay 10 dollars for wifi it should be free

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

onsite parking and laundry

the cleaning lady stole my kids clothes and my belongings i didn't like how they lie and say they didn't have

wifi was reliable

the gym was very nice! the rooms and common areas were very clean

absolutely amazing gym though

tried ordering coffee via room service but their machine was broken

hotel is very well located with an amazing and huge gym

room service menu could not be ordered from the tv

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

no working on site laundry and bad lighting for the sink area

customer service, fresh hot breakfast, friendliness of staff.

in the listing it says it does have a hot tub and pool

also, really nice rooftop bar and

french fries were hot fresh and tasty early check in was granted bellhop greeting outside the front doors and

did not offer complimentary wifi

also, the mini bar had half of a tequila shooter leftover from another guest

i also was surprised that it wasn t a mini bar in the room and we had to call room service to get beverages

laundry facilities were crowded, not enough washers or dryers.

great amenities - laundry room and gym friendly staff clean good breakfast easy

(kitchen, laundry room) it was very comfortable for staying for a week

location, staff, laundry, gym, breakfast all were excellent

laundry was $10 wash and dry

laundry room

let you sleep on sheets with holes in them & before you wake up on sunday morning, i have my kids go around &

at this price wifi should be included. also cheaper hotels have free breakfast.

no valet and no room service.

lastly, no wifi available unless you are some kind of club members

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

room service after 11 pm is bad.

bar area is extremely small and busy

we enjoyed the outside sitting area and the indoor heated pool

location staff clean gift for kids room price was ok for the type of hotel

was beautiful but the light fixtures in dining room near bar needs to be dusted

loved all the amenities and the pool.

bar and restaurant were very good

went out of her way to help us with everything: she told us about the airport shuttle, the pool, breakfast,

when i was in a rush, the next morning, they helped me pack up some breakfast to take with me

no laundry service from house keeping

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

dirty laundry pillows burned lenient

poor wifi, lingering odors

very spotty wifi connection.

poor wifi connection in the room there were small insects everywhere ;(

noise from nearby building site weak wifi insects

unfortunately due covid the bar was closed but other than that the hotel is perfect!

no bar service or food service within hotel itself. no breakfast option in hotel

chose this hotel because of it having a bar in the lobby for a cocktail and it turns out they had a private

ice only on 2 nd floor in the gym

room was very clean and appreciated the variety in the gym

the free breakfast was adequate

extremely friendly, and the hotel has other advantages such as the complementary breakfast or the gym room

ear buds in gym

breakfast was outstanding

was very generous in offering us water when it is needed (thanks jane) petty: she offered us a late check out,

parking available, full gym, laundry facilities

laundry facilities, great rooms, very accommodating staff

even the laundry room was nice, they had comfy seating in their with a tv

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

i forgot about the laundry room and the gym very nice and convenient

be nice just to be able to check in what s going on the only real issue was lack of laundry

it was dusty, no laundry facilities

tv wasn t connected to wifi and in the end we could only watch few channels

the wifi was a chore

love that it has a co-working space and decent kitchen

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

clean, safe, up to date friendly staff, accommodating love the roof top bar and drinks!

staff was great , only down side was the pool , the pool was tiny and overcrowded therefore couldn t use it

the food is appealing for breakfast, stale, giant slabs of bread is basis

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

i couldna ? ? t upgrade to a secure wifi connection

continental breakfast was great and runs up to 10am

arrived around 11pm to check in, and the receptionist could not check us in because the wifi was down

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

breakfast, free laundry, very good wifi

there was free laundry also, which was nice

there's a free self-service laundry which was quite handy

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

metro, good eating places nearby, pool, gym and laundry

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

laundry was expensive

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

was hoping to park my car however they said they had a shuttle but where unable for me to park my car

gym equipment average, no coffee available, parking difficult and expensive.

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

wifi access was difficult to maintain

no room service ....

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

coin laundry room is so small with only 2 laundry machines

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

it was being remodeled very few services other than onsite laundry were interrupted

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

laundry was not available and we needed it

with streaming/wifi made it impossible to watch tv in room

pet friendly. good laundry. excellent front desk crew.

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

we did not complain, our room was small and tucked between the gym and laundry room

sameday laundry took 3 days

breakfast so good!