the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the hallway walls was dirty and it was dirty laundry on the floor in

appreciated the convenient location from the highway, convenient on-site parking, easy and early check-in when

parking that s it

laundry machines access , hotel had no quarters, which they apologetic about

the breakfast staff was very on point and quick on his feet

my kids really enjoy the pool when we vacation

i like the kitchen but ice machine wasn t working properly. the breakfast was good. i

think mostly the breakfast

laundry requires quarters

was locked out my room because my key kept shorting out and the smoking room they wanted to put me in had roaches

but what was most disturbing was the two roaches we saw in the kitchen when leaving monday morning

parking

wifi didn't work as indicated.

house keeping let trash and laundry sit outside of the downstairs rooms

i had to leave to do laundry someone was allowed to sleep under the

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

the laundry person, the grounds keepers

the friendliness of the staff. the space of the room. the breakfast and laundry room.

restaurants near to eat, gas, laundry all convenient for my situation

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

free breakfast

breakfast was great

found the pool to be closed, staff stated it was on the website saying closed, i didn't find it, kids were

it was very comfortable and clean. my kids and i slept so peaceful

the amount of kids yelling and running in the halls until 11pm

free shuttle to branch metro and to locations within 5 minutes of hotel

breakfast options can be better

great breakfast, great location, the pool was great too !

breakfast options weren't that great

free parking, continental breakfast, wifi, friendly staff

elevator to lobby was close. ample parking.

the breakfast was a bonus and everyone was very friendly and professional.

it seems like the staff smoke in the laundry room and outside

clean, stuff, shuttle, guest laundry

the price and the free laundry detergent and fabric sheet.

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

funny smell on floors coming off elevator.also charge to much use the laundry room

is only 1 elevator and it was full of staff and large containers of laundry

air-conditioning in our room was not working well even after being fixed and the internet or wifi barely worked

the breakfast was great. the location was perfect. the hotel was not noisy.

location is safe and generous parking lot well-lit

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

no room service for the excellent food served downstairs.

breakfast was very good, real plates and cloth napkins, very clean, staff very friendly

the hotel is right next to topgolf, a new bar with good food and music

value for money wifi no additional parking fee

did not like the laundry room

everything was perfect. my daughter loved it. the pool of course

there continental breakfast was delicious and so much to choose from they gave us wake up calls ordered us

wifi log in never worked

the king suite was spacious, breakfast was plentiful

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

the spa was great

only downfall- we were really looking forward to the new cafe and new sports bar

was grt swimming pool arcade for the kids plenty of options to eat and drink inside the resort nice vibe to the

loved the breakfast, staff, and the hotel

i felt safe & comfortable using the appliances in the well stocked kitchen which was also a nice size with a

the breakfast.

the complimentary breakfast in the morning is great

to many kids in the pool and loud

nearby restaurants and other activities. pet friendly hotel. parking was convenient.

very terrible experience especially with 4 kids in the room

everything especially the river view was exceptional. the kids really enjoyed themselves.

i wish they had shuttle bus to casino, outlets,and to metro from the hotel

the shopping outlets, restaurants, and casino were all very close making the stay much more satisfying

had it's own mini bar and had an elegant look

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

the gym was great (clean and w/ great equipment)

nice gym, bar located on site and lots of lounge space

i didn't like ...you hotel doesn't have a swimming pool and room service.

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

kind personnel breakfast was nice decent gym

additionally the gym was also nice, helped keep my vacation gut under control

the water pressure and that the wifi didn t hook up to my game system

wifi didn't work

the kids loved the food, both breakfast and dinner. great views on the waterfront side.

the pool was open from 7am to 10 pm which made my kids so happy!

the view was perfect and the gym....

chose this hotel because it had an indoor pool for my kids

tv to small channels not clear, refrigerator was not in the room and the wifi was very mediocre.

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

the pool was my favourite part it was empty so yes this is my favorite by far

and the next morning walking past the outside seating by the pool, it stunk again

clean everything myself and it also smelled like cigarettes through the entire room i liked the spa tub but i

no stairs. easy to get to room from parking lot. size of room. privacy.

accommodations for the kitchenette

to stay there over night because i had a wedding to record that was a few miles a way and the wifi was so bad

lock front desk not friendly no room numbers on buildings had to get out at buildings to look no wifi or she

it said that it was non smoking but there was a smell of smoke, an ash

late check out

but comfortable room; good air conditioning, safe parking, well lit at night

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

were in a smoking room, i knew we were going to be but the smell was overpowering

floor laundry was piled up right near the exit door to get to our car which was really smelly

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

when followed it leads to laundry room

i was pleased that they were pet friendly and that there was a laundry facility on site.

loved the chance to be able to do my own laundry.

wish they had a guest laundry

gym was nice

they do offer free wifi, but it s unsecured

the bar tender and restaurant staff where great too

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i

the laundry facilities were a much needed bonus

appreciated the on site laundry

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

laundry service only one wash machine worked and one dryer the other ones were broke when we left

offers free breakfast

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

the kids running the halls and the dogs.

a night away from the kids and it was ruined

gym small but good

nice room, convenient to our destination, friendly staff, short shuttle to dca and metro.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

breakfast was small needed more food options

there is no breakfast on the property due to covid-19. but, you can bring food in to cook it.

bath room elevator kitchen utility

the bar is absolutely gorgeous and the bartenders make some of the best cocktails i ve ever had

staff are phenomenal, especially eskedar at the front desk, the bar staff and the bellman

the most beautiful gym ever! loved all the plants surrounding the machines.

also my phone had problems hooking up to the wifi

maybe this is the cool kids vibe, but you could not see exactly where to tap your room key on the elevator pad

especially liked the vetran's reserved parking

breakfast was delicious

updates and renovations, including exterior painting which restricts parking a bit

the breakfast really sucks..

perfect parking and location

no ice machine or laundry

i did not realize laundry facilities

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

the parking area was limited so had to park next to the

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

had a great variety of breakfast selections

friendly welcoming staff, well managed, very clean, great breakfast well appointed gym

parking available, full gym, laundry facilities

guest laundry facilities were excellent

i forgot about the laundry room and the gym very nice and convenient

the laundry room was clean, plenty of machines and reasonably priced

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

breakfast was outstanding

the breakfast is very good and the rooms are very clean

early & late check out and the great attitude they had

extremely friendly, and the hotel has other advantages such as the complementary breakfast or the gym room

staff was great and breakfast included. the bedding was great !

no explanation of amenities was given, no mention of wifi, check-out times, valet parking, attractions in the

unfortunately due covid the bar was closed but other than that the hotel is perfect!

no bar service or food service within hotel itself. no breakfast option in hotel

nice hotel with a gym, good restaurant, good location

were disappointment that the restaurant and bar wasn't open and the fee for parking was extremely high ($40

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

my daughter needed an early check in so she could work from the hotel, and they accommodated her

we don't have kids so the prices for us were great prices for what you were getting

there's no ice bucket or coffee/teapot in lieu of room service

breakfast was limited and was simply pastries and hot coffee/tea but you can get room service hot

the gym is also compact but has all you need

bonus: pet-friendly and no fee

lack of self laundry facility

laundry was not available

the bar was great, hotel smells really great, very clean, staff was friendly

the bar and restaurant closes too early.

the restaurant area and gym.

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

overall it smelled of weed and old laundry

last and least important, you have quarter laundry machines but no change machine

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

no room service

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

nice to have laundry facilities and a pool for the kids

leaky laundry washer

location, large room, laundry available, complimentary breakfast and happy hour.

pet friendly, closed location to the metro, comfortable stay

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

a modern & clean laundry was much appreciated and very convenient

clean room. internet. parking.

plenty of plug sockets, a safe in the room and the wifi worked well

and helpful, good location to reach the smithsonian, appreciated the coffee in the foyer ,parking was

there is a guest laundry inside

good gym and the guest laundry is small, but functional

the attitude of the breakfast staff

wifi. had trouble getting connected; finally did with. help from staff at desk.

the microwave doesn't work well and the popcorn didn't pop for our kids

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

breakfast offerings were great

could add some more items to the breakfast menu. love the waffles

huge bright and airy rooms with small kitchen, huge fridge and large bathroom and closet

i couldn't use the laundry because i hesitated to download the app only for a single use

i didn't get to use the pool or the lovely bar and restaurant but i will defiantly book at this hotel again

maybe a bigger bar area.

staff gruff, the small bar area not friendly or inviting.

pool was cold

laundry room has only one washer and dryer washer wouldn t work properly

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room was out of order

the pool the outside pit area

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

the pool not accessible

we didn't have the breakfast so i cannot comment on it

air conditioning wasn t working in the hall the pool was closed without giving guest advance notice the staff

the staff did not even offer anything despite having two small kids with us

they need more laundry machines and the bed was a little to hard.

free laundry was a bonus

laundry facilities is helpful when going away for extended vacation

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

we enjoyed the nice selection at the included breakfast buffet

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

then front desk said it was a resort fee for access to the laundry

could use more dryers for the guest in the laundry room.

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

and comfortable room, spacious and well appointed kitchen

love the breakfast bar, and like the customer service

friendly staff and plenty of parking spaces

clean new workout equipment, swimming, and laundry facilities

i appreciated use of the laundry area

free laundry

however, i was able to do my laundry

breakfast, free parking, even free laundry services

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

site advertised this hotel as pet friendly

location and shuttle service

kids were very disappointed

no room service even though it was advertised as such here on booking

perfect location, great bar with the view at the top

gym/bar/vallet

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

not suitable for families with kids

rooftop bar has beatiful view and good cocktails

the needs update or maintenance on laundry room

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

it was in a laundry room which was locked and sign indicated

on site coin operated laundry room with ice machine horribly hot, no ventilation

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

you would never know people have pets here if you didn't see them

having a kitchen with a table and living room area was great for our trip with family

breakfast was good

the pool and laundry room was closed

light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

got locked out on the outside seating area and pool closed

pool was closed

had a great time, very quiet room, easy access, lots parking downstairs, lots restaurants all within 5min drive

laundry facilities were super awesome

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

ironing board and iron in each room and laundry room downstairs

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

also there s a laundry room

they help me with my laundry

and the laundry was also good

to other holiday inn express hotels, there was no change for guest laundry at the reception

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

needs more parking spaces. and the pillows are flatter thank a pancake!

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

housekeeping not good. fitness equipments, not good. laundry room, not good.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no breakfast, only one laundry room, no pool

better breakfast bar with longer hours.

bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast.

the bar was not open in the evening time which would have nice but understandable with everything going

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

also have a big parking lot

the spa bath.

access code for wifi was not given until asked

there were plenty of trees for shaded parking

extra laundry and trash bags were not there

had the king suite and it would make sense to have to chairs in kitchenette instead of one at table

parking was difficult because of events happening

over 20 kids just running through the property unattended

friendliness is the staff, breakfast, manager s reception

laundry facilities were crowded, not enough washers or dryers.

laundry was $10 wash and dry

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

great amenities - laundry room and gym friendly staff clean good breakfast easy

location, staff, laundry, gym, breakfast all were excellent

laundry room

30 for parking seems excessive and no free wifi

room service did not include all things ordered but the food was okay

the lounge and gym were great accommodations and it was very clean

excellent gym

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

the parking entrance

helpful; hotel was immaculate; parking was convenient; location was convenient; and complimentary breakfast was

water in the bathroom was scalding hot (hotter than it should be) which might be dangerous for kids

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

no laundry service from house keeping

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

close to the airport- great shuttle service and very nice rooms

it has an airport shuttle

was beautiful but the light fixtures in dining room near bar needs to be dusted

bar and restaurant were very good

hope the pool hrs would be longer. lol

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

and the pool is the best

we had a misunderstanding about whether breakfast was included (it was not) and we quickly reached a compromise

the pool area was very nice and for our 25th wedding anniversary they provided wine, chocolate covered

the bar downstairs was nice and had a romantic ambiance so we ate lunch there and enjoyed our food,

friendly staff. i was happy they had a laundry room, which was helpful.

the laundry facilities was also malfunctioning and took longer than expected

kitchen in room was great. laundry was useful.

loved the kitchen and access to the laundry - great for families away from home.

some of the on-site laundry machines didn't work quite right

oh, and the rooftop bar whiskey tango was a nice touch with amazing view

the gym was very well equipped too

there are swings for adults and water features for kids on the river, loads of people and families of every

gym was a little small

there are swings for adults and water features for kids on the river, loads of people and families of every

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

pet friendly. good laundry. excellent front desk crew.

and ceiling coming off, no thick curtains in the room, no room service, housekeeping once in 5 days

also the laundry on our floor didn t work and there was stains on the walls in our room

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

that i could not do my laundry there

complimentary laundry and breakfast

cleanliness! laundry room that s the best! you can wash your clothes for free

laundry facilities were appreciated

laundry services on site were a wonderful surprise

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

location, room, bed mattress, clean, laundry on location.

there is a laundry room on the 9th floor for those staying longer term

location courtesy shuttle service.

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

do wish the bar was open earlier and longer

free wifi

when i checked in i wasn t told what floor i was on, the wifi code, etc

great breakfast and well priced guest laundry

laundry, good for family of 3 or more and comfortable bed.

i would have realized laundry facility was free

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

guest laundry with 2 washers and 2 dryers that take credit card payment

breakfast was overpriced and hotel restaurant did not have a kids breakfast menu option.

the gym is top notch

i came to discover that it's a pet friendly place, and just the idea of an animal and a human using the same

the roof top bar with the pool is just wow

wifi very hard to connect and staff had no clue

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

was spacious, quiet and well equipped (coffee machine, microwave, tv with hbo package) lots of parking spots

the pool was a nice touch as was the gym

+ very good breakfast (see attachment) + swimming pool and gym facilities + secure parking lot

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

creepy laundry

need laundry supply vending machine on property.

we loved the breakfast and the staff was refilling on constant basis

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

you are going to have laundry facilities, you should make it easy for guests to get quarters

great location, friendly staff. quiet. on-site laundry was good.

, i hope this is something that you guys can work on , also the laundry is very expensive

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

a wonderful lady helped us get an early check in (we had a very early am flight), and helped us to take advantage

the staff we're great, cleaning was ok. food could of had more options for kids.

the shuttle service was also a plus

location great shuttle from airport and right beside the metro staff were super helpful as it was our first time

the pool at this hotel is permanently closed and laundry is listed as broken on their website

the coin operated laundry facilities were also a bonus

our hotel room had dirty laundry and a burst bathroom

good to have a laundry center

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on