00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the shower/bath hard to use. wifi not available in room

the restaurant was a bit fussy for us but had a drink in the bar which was lovely

everything! staff, location, cleanliness, room, gym.

building, we liked the bar and cafe areas, good location that was near everything, good to have gym/exercise

wifi password not on display

comfortable room with excellent room service

pet friendly accommodation, complete with doggie goodie bag

(we had to go into the bar to order)

room service menu was lacking, which in the current climate we probably would have utilised had

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the rooms breakfast and location were perfect

decided on room service for breakfast on our second morning

amazing breakfast and historical value of the property.

wifi slow and unsecured but everything else very good

the bar and restaurant were great

nice hotel bar and dining room

the amazing balcony the room was so big access to coffees room service service was amazing

we also ordered room service and the food was fantastic, amazing value for money

wifi didnt work in the mornings in my room, but i believe as this is a new hotel this is just

my partner had to use the laundry bag

parking and able to take family pet

downstairs rooms, bar etc very airy and spacious

the room was lovely and spacious and the wifi very fast

room service did take nearly 2 hours to arrive and we had to call to chase up, it seemed the order

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

bathroom , shower handrail a bit low down, and wifi not strong enough to get a proper connection

pool and bedroom robe was a nice comfort

:30 am) without any previious information

wifi could have been more reliable.

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

also, my husband had to move several laundry crates that were left right against the ramp

haven t to walk past mountains of dirty laundry at entrance

used laundry was stacked inside two entrances

dirty laundry in the entrance hallway from car park. not good in covid times.

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

we had to walk through a huge laundry facility to go from our room to main entrance

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

the wifi is very poor

the bar was lovely and loved the theme of it

no kids menu in the restaurant

24hour bar service

no real outside area for kids to let off

laundry sacks should be provided and if they are left outside the room, housekeeping could then

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

the hotel is also pet friendly and just a beautiful comfy place

early check in fee despite only asking to check in 35mins early- no flexibility!

sadly the breakfast was not great due to lack of staff in the kitchen so no cook breakfast sadly

the tv and wifi worked really well and the staff were friendly and helpful

apartment has a little kitchen which is great however, there's no table to eat at, so you end up struggling with

place, loved the room, service, bar and garden

the room was large, wonderful views across the fields, very well equipped with good wifi connectivity

the room - amazing the staff - amazing the location - amazing the free ev charging - amazing

the property has large parking areas, which are free from both price and pot holes and have a tesla charger

only slightly negative point i could make was regarding breakfast

rooms were lovely, bar and restaurant were really nice including dinner.

would have been preferable to highlight on website what extra cost for pet was, even though charge was not

the bar staff were very friendly as we were playing games in the conservatory

very helpful, wifi and parking free

good value for money spacious room friendly staff good breakfast

website didn t mention bar food available as well as restaurant food. might be useful to know.

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

laundry room was either freezing or boiling hot no way of regulating the temperature in the

gym is tiny and equipment old and basic

breakfast would have been very nice but it was cold

hotel was quiet, had good parking close to the building, yet was a mere ten minutes from the centre of stratford

an ideal example of washing your laundry in public

the staff were amazing, the food really good, a nice little gym, a great bar and just such a relaxed atmosphere

tea on the lawns and a really good breakfast , kids loved the woods and tennis court , really great staff very

a lovely time visiting the area, the manor was very nice, easy location, parking

the spa and swimming pool are lovely, and the pool is large

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

no wooden pallets and laundry trolley by entrance would make first impression better

modern, clean room with lots of sockets next to both sides of the bed, with good quality tv and wifi

clean, nice room, good breakfast. beautifully located for stratford

room, own meadow for doggie walking, staff very friendly and helpful, truly pet

on our first night, the lady tending bar mixed our drinks to perfection; and the young lady who waited on our

the pool and spa area were outstanding and thoroughly enjoyed by the kids

of excellent spa facilities (swimming pool, jacuzzi, sauna and steam room), delicious dinner and breakfast with

the car parking surface was poor and spaces unmarked

we had room service for breakfast for modest 3 room charge..

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

with lack of bar staff having attempted to get coffee only to be informed no one was available at the

the gym and the pool is a credit to the hotel

parking is great - we usually parked somewhere we could see the car from our room

no self service laundry facilities as in holiday inn in usa

my kids love the playground at mcdonalds next door and then a nice rest

to play bingo was a real added bonus the amount of parents that were just enjoying a drink in the bar area a

staff were so friendly and the fact that one of them took the kids to play bingo was a real added bonus the

loved the late check out

good to have ev chargers too

lovely grounds and old building but with modern parts . bar restaurant area super stunning

wifi coverage was fairly poor

the restaurant and the staff were great. easy parking. lovely place

rooms in the quad are lovely, other rooms good too, the breakfast area and evening bar are great too, nice

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

the wifi didn't always connect and the television was intermittent

great breakfast

in terms of our room, i think we must have been next to the laundry dept

the extremely thoughtful happy birthday plate brought out for my partner during dinner and all room service that

the breakfast offering is also extremely high quality, with impeccable service

country house and gardens, with a lovely peaceful spa on site, with excellent pool, steam, sauna and outdoor

beautiful setting, nice hotel ambience, comfortable room, superb spa, pool and gym.

the 24 hour gym had to close not long after we got there and didnt reopen, which was a shame as my son only

the staff were friendly and very helpful and the food served in the bar area was delicious

it was a perfect base for our trip, warwick castle, leamington spa and stratford upon avon

breakfast was always hot and staff were friendly

and room , car parking and evening meals

took a day to clear the hall full of clean laundry bags

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

it might have been our mistake but we didn t realise that spa was closed for renovation.

wifi was a bit hit and miss but not much of a problem for being in such a lovely area and

a kids menu was missing and could be added

bags of laundry left in passage way to reception

also hotel does not have a laundry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

cramped room set above laundry room

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

breakfast exceeded expectations

wifi a bit unstable - one of our rooms faced a very noisy pub, not really something the hotel can

comfortable rooms. room service very good

we realized the second day that we were located over the laundry room

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

breakfast was really good

the bar area is lovely with nice comfy seating and roaring fire, the lounge

use of the spa across the road

small cabin shower, windows that couldn t open, abandoned laundry bags on the

the room was very cosy and breakfast was excellent.

house is in a gorgeous location, quiet and peaceful, friendly staff and a fabulous breakfast in the heart of

i visited the spa for a massage, which was amazing, then enjoyed a cocktail in the bar afterwards

breakfast was very good from the fresh fruit to the cooked to order breakfast

tasty and great of options of breakfast.

breakfast could be served until a little later on a weekend.

room look tatty and not good value for money - would not take a lot to fix no table - why offer room service if

plenty of parking

breakfast was amazing, great choices and well made

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

food did not meet our expectations as we waited a little too long for room service and it was almost

also great access to both leamington spa and warwick

the room service only until 9pm

lost laundry for over 2 days

eg, comments like i'll find you a nice room no response to calls to reception or from the wifi helpline

room, breakfast ev charging

added bonus the hotel is pet friendly

to find, great location near kenilworth castle close to warwick and leamington spa and pretty close to stratford

very little. laundry was clean and room nice and warm

a bit of a hazard if young kids playing

parking good, rooms very clean and also quiet which was surprising as in some hotels you often hear

room service

my room service meal wasn't very good. a poor steak

the restaurants and bars on site are great, with delicious beverages and the breakfast/dinner were superb

the staff could not do enough for you and the bar was fully stocked with all the top brands

venue and the spa were amazing

the swimming pool is the best i have seen in an hotel

breakfast service was a lovely mix of formal and informal

room was cold laundry stacked in hallway outside of room

sound proofing of laundry room

no laundry facilities but there was use of an iron and ironing board

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

let alone two,, sink didn't hold water, shower didn't drain quickly enough, connecting devices to wifi proved

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

abbey fields is around the corner, a lovely scenic place to walk the dog, the kids love the water fowl on the

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

she took good care of our kids and it was a lovely

able to get early check in. staff very pleasant.. very central location in kenilworth.

no wifi?

staff in the restaurant and bar were fabulous

the bar service was very slow and understaffed.

the reception staff thin on the ground (one staff member - one shift - no other shift covered) - wifi was almost

convenient free parking

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

the bags with the clean/dirty laundry was lying outside my room on the corridor

breakfast: pick 7 items from the menu; free car parking; one fan in our room wasn't working, staff rustled up

washing machine in laundry room spinning until very late

room was very noisy, sounded like it was next to a laundry room

view from the bedroom some kind of laundry facility and wheelie bins, it was like a maze to get to ur room

we had asked if we could get room service but that wasn't an option - maybe that can be considered if people

party in the function area which when finished some people stayed in the bar area and there kids where running

we were placed in the annex next to the laundry

there was ample private parking

the room was near the air con or kitchen fans. very noisy in the night time...

gym was well equipped, room was spacious would have preferred a proper double matress

throughout the hotel and was clean and relaxing vibes having the spa facilities made it a better

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

wifi didn't work so well for me

the main james martin restaurant is good quality, great staff but not enough staff in the kitchen

i had to return my steak to the kitchen as it was so tough it was inedible and my husband s wasn t as bad

was excellent, also incredibly pet friendly

very nice facilities and staff were friendly and helpful parking and wifi were easy to access and both very

was fair, usual facilities, wifi wouldn't work in our room

wifi signal was weak in my room (no. 12 on the top floor).

very large room with the addition of chairs to sit in. excellent breakfast. very friendly staff.

drinks in bar not cheap

know it is not usual holiday inn way but a mini fridge in the room and a guest laundry would have been useful

breakfast wasn t amazing but the fact it was included in the already cheap price was good

full english breakfast bar plus fruits, cereals

was brilliant the facilities were good bar open till 2am brilliant for a night cap

i arrived in the evening around 19:00 and staff were polite and friendly, helpful got a late check out sorted

feels like we was on laundry area, a noisy sound like washing machine was doing all night non stop and very loud

and what was brought to the room was filthy dirty as if it had just been pulled from the dirty laundry

for money - big size rooms for the family with kids for the awesome price

swimming pool times are restricted for kids. they can not swim in the morning.

i loved the gym

laundry storage right outside room - how very badly planned

ordered room service food came at the wrong time, then we ordered more room service after wanted beewed tea

clean,99% staff helpful,pleasant. food good. good parking. comfortable rooms

bar and restaurant downstairs is nice and modern and the staff are very welcoming

stayed for 3 nights, although we go there 3 times a year to get away from our grown up kids

the view from our room, we were looking straight at the laundry.

spoke to laundry, and they resolved the matter for our next 3 days

the waiter had to find them and came back with a pile, he said he had never been in the laundry room before so

wifi not brilliant, but then again nice to be off the radar!

having to agree to receive marketing info in order to access the wifi is a bit cheeky

wifi was very good as well

the noise from breakfast

great location, free parking, reasonable room rates and excellent food and drink

decor, plenty of space, clean, good food, comfortable air conditioned room, easy free parking

bar closed at 12 midnight

the accommodation was good overall, they have free water stand, laundry room (you will need to pay for the

had access to a small kitchen with a microwave and a laundry, which we did not expect

was kitchen and laundry if needed

access to small kitchen and laundry room in building

laundry room, fridge freezer and water dispenser available on

the only small fault we could give was it would be good to have a room service menu in the room with a wine

excellent food (traditional breakfast and adventurous tasting menu)

you pass behind the bar and past the entrance to the kitchen

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we

no fires lit which were needed in the bar area on a chilly night.

the landing was constantly covered with laundry bags during our stay

young man behind the bar who booked me in was welcoming and friendly

comfy bed , good location , i arrived early and no problem with early check in

the bar is cosy and there is a range of different drinks available

bedrooms have obviously been upgraded but the approach to bedroom floor from behind bar area didn't bode well