laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

wifi tv in family room

bunk beds for the kids weren't the best and the plumbing including the shower was very loud

no self service laundry facilities as in holiday inn in usa

staff, lovely room, free wifi, great breakfast and at a reasonable price

comfortable room with wifi

late check out, always stay here great friendly staff

excellent breakfast

as late may bank holiday at end of lockdown hotel was not full and gym operating reduced capacity

a little overpriced. carpets abit stained. breakfast not included

staff very helpful. gym was good.

location, friendly staff, pet friendly areas good breakfast options

parents vs kids

also hotel does not have a laundry

cramped room set above laundry room

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

bags of laundry left in passage way to reception

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

in terms of our room, i think we must have been next to the laundry dept

lovely breakfast and friendly, helpful staff. the hotel and grounds are first class.

we ordered room service and the

the hotel bar was very poor and the bistro restaurant bar closed at 10:30pm.

i had assumed that booking a night in the hotel would include access to the spa

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

bar serving drinks at a reasonable price

we enjoyed our breakfast and the location was excellent for discovering leamington spa as well as nearby towns

because there was no room service carried out we had no tea/coffee refills, had to ask at reception

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

the spa pool and sauna was really relaxing and such great value for money

room, powerful shower, lovely green surroundings, very acceptable wifi strength, availability of a wide range

menu in room for restaurant and room service with a list of places to see in area and local services this is

lovely grounds and old building but with modern parts . bar restaurant area super stunning

- the place is in a stunning setting, the rooms are exceptional, the bar and restaurant - are perfect

the old part, the entrance , the old hall , restaurant and bar are

bluiding and very peaceful surroundings air-conditioning in the room and an excellent breakfast

and miss wifi depending where you were

lost laundry for over 2 days

wifi connection was excellent, breakfast was good.

only niggle was that the spa facilities don t open until 11

ev chargers all taken

good choice at breakfast especially for my dietary requirements

very little. laundry was clean and room nice and warm

the wifi signal was poor in all rooms that i stayed in

room service

big fluffy towels and the great staff. plenty of parking with easy access.

the bar could have stayed open past 11pm

laundry room was either freezing or boiling hot no way of regulating the temperature in the

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

pool facilities cleanliness could be better

breakfast would have been very nice but it was cold

breakfast is high standard

very firm bed tuesday morning early moving of dirty laundry to van - woke us up

no wooden pallets and laundry trolley by entrance would make first impression better

nice big car park so no trouble parking

careful which wifi package you chose, the basic one doesn't allow email access

room service

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

sound proofing of laundry room

room was cold laundry stacked in hallway outside of room

no laundry facilities but there was use of an iron and ironing board

on the high street and room service.

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

breakfast wasn't hot enough

it was a delicious breakfast as well

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

price for good breakfast and kids go free was very generous offer

very helpful, wifi and parking free

parking, fast check-in, restaurant and bar facilities, the amazing golf course view ,great sized

they were very pet friendly, very personable and a great credit to the hotel

the bar staff were very friendly as we were playing games in the conservatory

clean and comfortable room, the breakfast was tasty

free parking friendly staff clean and comfortable room food pleasant location

wifi was rather not good in my room

stay at this beautiful property with free secure parking in the centre of kenilworth

the bar staff decided on more than one occasion to close the bar at 10 15pm....early

wifi not working well, breakfast not well organized and slow

covid-19 protection within the hotel, bar and restaurant were exceptional

nothing to dislike although wifi could have been better

breakfast included in the room rate was delicious and we also enjoyed our meal in the restaurant

great free overnight ev charging!

the wifi wasn t up to my expectations unfortunately but everything else was great

very nice comfortable room, good parking, great location within mins of stratford upon avon

good size car park and a terrific bar to enjoy a drink before you go out

eventually we did not take the apartment with the kitchenette because of the stairs for my elderly parents and

availability of small kitchen

liked the bay window with seats and table to sit and relax at. great carpark. good wifi.

laundry sacks should be provided and if they are left outside the room, housekeeping could then

com - mould, stains and soap scum in bathroom - view room had wonderfull view of rubbish and laundry - breakfast

there were some patio tables that weren't cleared when we arrive as well as loads of laundry in the courtyard

we had an apartment, there was no dishwasher tablets and no laundry soap for the washing machine

the children s pool hours were longer or earlier in the morning

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

place is spotless and lovely atmosphere x breakfast biscuits fab aswell but there was no museli or smoked salmon

beds were comfortable and great wifi and usb access

the sauna, pool and fitness centre

like the hotel and enjoy the gym swimming steam room etc we live only an hour away so makes a nice little break

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

lovely place to stay, rooms are very spacious, gym, sauna & pool a bonus too

pool and spa area

gym and pool good

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

we had to walk through a huge laundry facility to go from our room to main entrance

tired noise air conditioning/laundry poorly ventilated rooms for hot weather

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

room was located next to the laundry room, so was noisy, but the hotel staff sorted this for us

used laundry was stacked inside two entrances

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

dirty laundry in the entrance hallway from car park. not good in covid times.

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

very courteous & made us feel welcome & valued throughout our stay - reception, housekeeping & at breakfast

atmosphere very relaxing everything spot on immaculately clean breakfast cooked to order and very central would

comfortable room with excellent room service

room service menu was lacking, which in the current climate we probably would have utilised had

and use of ev charger

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

but children surely should be stay up say past 10am unruly kids with poor parents ruined the night but hopefully

bar was perhaps a bit pricey, perhaps a slight discount for guests at the hotel when they are

wifi was spotty in the rooms, but worked well in the pub

breakfast was poor

my partner had to use the laundry bag

good selection at breakfast

only thing that disappointed me was that i was told by the front desk that i couldn t get room service due to

would have liked to have a balcony, i didn't think there were much equipment in the gym.

not only did the decor look tasteful, our room, the bar and restaurant were super comfortable

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the bar food was excellent

wifi was good and staff were friendly

gym machine not working, soap watered down in bathroom

room service menu very very limited at night

super balcony, shame bout the weather tho ud83dude0fwifi great

on arrival we logged on to wifi and the hotel welcome page offered to email a discount voucher for the a la

pet hates are noise from other guests so poor fitting door or thin walls, no mirror where there s

if room service is available till 11:00 would be better.

the amazing balcony the room was so big access to coffees room service service was amazing

no restaurant, gym or swimming pool

good location - near to leamington spa where i was participating in national bowls finals.

breakfast was delicious, staff were so helpful and great atmosphere

the location, the gym and the front room with balcony were bonuses

very welcoming loads of parking amazing comfortable bed

room service excellent

the complimentary tea & fruit - ideal excellent food options & service comfortable bed, plenty of parking

wifi is very poor in the

great location. parking good. public transport nearby. good facilities.

there were complimentary hot drinks in the bar room which were unlimited and packs of free biscuits and nuts

clean room and friendly staff - great to be able to use the gym as well.

ideal location for warwick arts centre. helpful staff. great choice for breakfast. free parking.

-wifi, pool and usage of facilities could be explained at reception (i was only told it if i asked)

lovely ambient bar and friendly

guests can use the university gym, swimming pool and sauna for free

nothing.,,, although a lounge bar will really elevate it and encourage us to stay on site more

room no 14, extremely noisy, i think above kitchen.

24hour bar service

screaming kids in corridors at 7 am and in spa..

good bar and food was brilliant

laundry collection bins were located in guest walkways/ view near reception

mily), hot water at all times, excellent breakfast & evening meal

love the situation by a river and the easy parking. rooms are very comfortable.

lovely room, breakfast was good. staff couldn't do enough for you. excellent place to stay

plenty of parking, and easy access

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

were made to feel as i'd our golf society was very important, the venue was covid compliant, and we adore the

was above swimming pool which made it hot, but there was air conditioning in the room and that was on all the

swimming pool, sauna, jacuzzi & gym included in price.

plenty of parking, nice bar and lovely outside garden. inside is old but very clean

the bed was very comfortable, and the breakfast and room service were of a good quality

very poor wifi.

offered the most comfortable bedroom with the comforts of a bath ud83dudec1 wifi and excellent facilities for

friendly, helpful staff. nice bar and restaurant.

described itself as pet friendly

i had to wait in the bar and got prompt a coffee for free from a very friendly lady

we stayed some kids were making a lot of noise in the crowd around 3 am

if wifi was available that would have been nice.

the manager on reception was very friendly and the bar lady on the night was lovely and polite

an ideal example of washing your laundry in public

plenty of space, parking

wifi a bit patchy as we were in one of the rooms furthest from the main reception

there was an ample amount of parking and the facilities were great but could have done with a jacuzzi

order that went astray, a floorboard nail sticking up through the carpet of the suite, weak wifi (room was most

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

facilities - no laundry services in-house or tie up

there was used laundry left in skips and rubbish i would not stay

laundry baskets full of dirty laundry

laundry bins all outside the rooms, outside bins over flowing

the shower was amazing :) we enjoyed the breakfast which was cooked individually to order

breakfast was exceptional, i can honestly say the best we have ever had

the bar in the hotel is beautiful and cosy

location, very convenient for the nec, very quiet, lovely staff and a fabulous breakfast

breakfast was exceptional, along with the evening menu

the staff and the view laundry was clean

loved that we can bring drinks in our room from bar to celebrate my bf birthday

noisy outside, lots of barking dogs during the night. stained carpet and shower broken

not a friendly place for kids

good location, free parking and good free wifi

i didn't use the gym but liked that there was an option to

well equipped gym and wine was reasonably priced at the bar

gym really stuffy and small coffee awful!! limited room service menu

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

the hotel is clean and breakfast is excellent.

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

a little noisy as above the pub bar but slept fine

a minute walk from dorridge station! very nice breakfast and all staff are nice to us!

the staff, the food & the free wifi / car parking.

was fair, usual facilities, wifi wouldn't work in our room

would have preferred to have laundry bags

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

laundry service is so complicated and takes long time

room service and facilities are excellent

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

even with the offered 2 discount breakfast seemed pricey but was 'all you could eat' i guess

breakfast; variety to choose from, very friendly and professional personnel, location: close to

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

and it s pet friendly

great location, free parking, reasonable room rates and excellent food and drink

they allowed us to bring takeaway into our room as they didn t offer room service

the option of possible room service would have been more than welcome after the bar closed

staff great, good value, stunning rooms , lovely bar area

breakfast, tea and coffee served in pots would be so much better than messy plunger thermos things

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

so much so we did not trust ringing them for room service so went downstairs to order but even that was met

it was clear from the labelling that although dietary needs are catered, the kitchen does not understand them

wifi on first floor not that strong in room 23

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

the wifi is not very good. depending on room it can be decent to unavailable.

bar is really good nice cheap beer and good food menu too

breakfast where we had just come from a hotel which was doing breakfast not even room service to order a meal

nice romantic getaway extremely comfy bed in executive room

swimming pool, sauna, steam room and jacuzzi facilities were lovely to use

we enjoyed a comfortable room, complimentary use of excellent spa facilities (swimming pool, jacuzzi, sauna

spa wonderful too

easy car parking

pet smell in the room, parking fee and road noise from the a45

wifi was a bit patchy but there's good sky wifi reception anyway if you have access to that

couldn't get the wifi to link to the internet

wifi coverage have been massively improved and is free

were kids running up and down the corridors from 5am and banging around so sleep was interrupted

budget rooms, clean tidy spacious with the usual mod cons- but no wifi

paid wifi, carpet can be improved

room service for coffee nothing open no fridge in room

be notified of which room is booked for a long period so they don t disturb us constantly with room

food lovely although only in bar as hadn't booked restaurant meal in advance

laundry storage right outside room - how very badly planned

the 5 room service charge was wavered however

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

very pleasant family ambiance with excellent parking facilities

tablet to contact reception or room service wasn't working when i got to the room; the staff fixed it for me

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

stay, comfortable bed,, nice room with view of the golf course and a large bathroom

may need to improve value for money on bar meals and improve quality but sometimes depends on what you pick

really nice size room. comfy. very friendly staff. ev charging points

check in/out was a breeze, room service was fast and efficient

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

friendly staff and lovely breakfast

the gym and swimming pool facilities were excellent too

there should be a kids breakfast price in my opinion

laundry bag was used to line the bin in the bedroom by staff

plenty of parking

wifi is from the dark ages.......such an easy thing to fix.

i got in late so didn't get to try the restaurant, though the tapas i had in the bar was fresh and delicious

the choice of beer and wine in the bar was poor

awoken on second night by laundry trolleys being moved in carpark outside my room

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

clean laundry - both bedding and towels

wifi signal was not strong enough to reach every room.

polite staff, good food ( bar meals and breakfast)

food was poor choice in bar

very good breakfast

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was

flexibility about making gluten free versions of bar food menu

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast