of information in room eg wifi codes also lack of storage in bathroom it would have been nice to have a unit to

a single female traveler i would have preferred to eat dinner in my room but room service was not an option

convenient free parking

stay at this beautiful property with free secure parking in the centre of kenilworth

the bar service was very slow and understaffed.

no complaints about the quality/money ratio. there is no coin laundry in the hotel or nearby.

price for good breakfast and kids go free was very generous offer

the kids loved that they could get what they wanted for breakfast

hotel drinks machine availability all day ,kids had a lot of fun activities

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to

no laundry facilities but there was use of an iron and ironing board

curtain hanging off rail . laundry delivery outside our room early bathroom needs updating .

room was cold laundry stacked in hallway outside of room

sound proofing of laundry room

nothing,great free parking too!

very little. laundry was clean and room nice and warm

needs a massive makeover inside and out we were on a golf tour and none of us were prepared to risk breakfast

there is an indian restaurant at the rear of the building and we used their bar and outside seating terrace to

and rooms are smelling i had to ventilate the room before stay and had to ask above room

wifi too slow - gave up trying

lost laundry for over 2 days

poor wifi and no mobile phone reception in conference room

very friendly staff spa staff very attentive lovely pool games room for

good access to leamington spa, warwick or stratford upon avon

swimming pool and gym were excellent

great location. parking good. public transport nearby. good facilities.

loved the spa in the bath

bathroom has shower and is clean breakfast is good wifi connection is fast

has a small 'exercise room' which was useful but you also have full access to the university gym and swimming

wifi was very slow

ideal location for warwick arts centre. helpful staff. great choice for breakfast. free parking.

not enough blue badge parking spaces -i couldn t get one.

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool

clean and spacious room, good breakfast, complementary parking, strong wifi.

the bar and restaurant area are very modern and comfortable, great if you re going to anything in the

was excellent, the staff were lovely although having asked for a quiet room we were opposite the laundry store

i took a picture of it which i am refraining from posting as no doubt it came back from the laundry in that

lack of wifi in my first room

also great access to both leamington spa and warwick

location, good parking for disabled

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

nice to be able to use the gym and swimming pool.

from bedrooms that side but a good bit along so hiding the lovely building from view to from golf course but do

helpful warning in advance about app to use for ev charger

laundry collection bins were located in guest walkways/ view near reception

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

setting the staff the food the bar the room i just could not fault a single thing we were made most welcome and

wifi a little slow

breakfast was nice too

plenty of parking, nice bar and lovely outside garden. inside is old but very clean

convenient location for the nec, pet friendly and price was ok.

the bed was very comfortable, and the breakfast and room service were of a good quality

bar and table staff were friendly and efficient making excellent food even more enjoyable

wifi connection wasn't very good. the stairs was steep and narrow

the staff and the view laundry was clean

the homeless people sleeping the the bar area all night. drug deals being done in the car park

the area is very good, it is pet friendly, very close to the coventry train station, the price is very good ,

there is free onsite parking too which is also spacious but you must be a guest at the hotel to use it for free

building and good value for money, also i like a hotel with baths as really helps when you have kids that are

also hotel does not have a laundry

bags of laundry left in passage way to reception

of damp in the corridors me room was really hot a stuffy, and was woken at 6 am every day by the laundry lorry

and dirty laundry bags left outside our room smelt and it was a none smoking room but smelt of

cramped room set above laundry room

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

laundry service is so complicated and takes long time

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

would have preferred to have laundry bags

was a little slow but it's getting replaced, the breakfast wasn't very warm, charging for car parking

the call i received the night before i turned up, to the greeting and early check in and chat with the staff

very clean and hi tech a wide variety of breakfast which was good good service

great room and great breakfast. the bar staff were very nice and good fun.

menu isn't good for vegetarians, room service menu could be better.

the hotel is clean and breakfast is excellent.

t always the hotels fault) with traffic, creaky staircases, hearing other bedrooms moving around, laundry machines

noise from the laundry area, it sounded like the washing machine it woke me about 3 o/c couldn't get back to

short of staff in bar in evening, because working on reception at same time

as we were on a relaxing couple of days away, the hotel finished serving (hot food) breakfast at 8

were lovely let us have a early check in as we arrived much earlier room was clean and comfortable would definitely

laundry bins all outside the rooms, outside bins over flowing

facilities - no laundry services in-house or tie up

laundry baskets full of dirty laundry

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

there was used laundry left in skips and rubbish i would not stay

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

patchy wifi

wifi was good for the work i was doing

excellent room service

no marmalade at breakfast, butter was runny.

not sure how they do their laundry but the smell of their towels was a disgrace two peacocks outside the window

laundry on the floor outside every room in the morning unhygienic

we were over the laundry and could hear the machines going all night and there were bed sheets drying on the

perfect location, excellent room, great breakfast.

complimentary wifi

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

good foods for breakfast, nice restaurant and service.

breakfast was buffet style and offered a full range of options

wifi worked great with no interruptions, amenities are very close to the hotel (shopping, bars,

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

laundry, hotel not clean, no drinking water provided in the room

advertised as pet friendly but not exactly so, reception had to confirm with manager, room surcharges for per

1 was in my room one of your room service just open the door without knocking the door..

wifi was very slow and room service was only once every 3 days

i would have liked it more if bar was available earlier

spa wasn t working for whole of my stay

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

they didn't have a kids menu but the chef done a separate small meal of my choice for my 1 year old a cot was

wifi coverage have been massively improved and is free

everything is brand new. lots of parking space.

clean bed and very very good price. bar prices low until 9pm.

room service for coffee nothing open no fridge in room

paid wifi, carpet can be improved

no wifi throughout the hotel

parents vs kids

ordering room service was very easy and convinient

spacious family room and lovely touches added to the room helpful set up of sofa bed and cot for kids

easy to order room service on app

a little overpriced. carpets abit stained. breakfast not included

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

maybe add a kids menu

fantastic range of facilities from pool, to gym and golf course

room service available at all times

very, very expensive bar and a great shame to do that to what could have been a perfect stay.

and our room key card was not working i waited for 20 minutes to come guy for set up for key card kids was

if wifi was available that would have been nice.

check in was easy late check out sunday was most

we had two kids (18 month old and 3 month old fkr reference) there were dirty foot prints in the bath where

the room service card instructs to dial '0' for assistance, yet the phone is not connected nor is there

laundry bag was used to line the bin in the bedroom by staff

95 for the kids and one is 7 and only had toast

lovely hotel, clean and nice room service

poor wifi in bedroom and virtually no vodaphone signal so wouldn't stay there again for those

the hotel was only 5-10 min drive away and had on-site parking unlike most of the hotel's we looked at closer

no self service laundry facilities as in holiday inn in usa

staff, lovely room, free wifi, great breakfast and at a reasonable price

kids running along passage ways.

bar selection was also good as was breakfast

the wifi was very fast with no issues connecting

clean laundry - both bedding and towels

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

awoken on second night by laundry trolleys being moved in carpark outside my room

not much, just the loss of wifi connection my only minor criticism. great otherwise

good wifi, it occasionally lost connection, good breakfast and good value for money

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

room, dirty public areas, dirty laundry upon arrival, ripped duvet, bodily fluids on the wall, when asked about

laundry and food plates outside room

in terms of our room, i think we must have been next to the laundry dept

amazing spa facilities

breakfast service can take a little longer than a chain / larger hotel. bar menu limited.

the spa has to be pre-booked even to access the pool which is a bit

wifi non-existent in our room

excellent breakfast

a family with 2 kids is uneconomical or difficult to book

staff were great, only problem was the wifi connection - or lack of

there were adequate bar staff so there was virtually no waiting to be served

friendly feel attentive staff evening bar meal was grest

flexibility about making gluten free versions of bar food menu

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

nice breakfast, exceptional rooms, the manor is in a beautiful setting, there plenty of areas to relax

food was poor choice in bar

the breakfast was fantastic too

a little noisy as above the pub bar but slept fine

room was so lovely and comfy and in difficult times they went out of their way to supply breakfast in the room

no extra charge for room service from bar

super friendly staff and outstanding breakfast

i think my older colleague would have liked a continental breakfast with the option of cereal and fresh fruit

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

parking not clearly signposted, easy to end up in expensive casino car park

he was a man from wigan who first had a video call with his wife and kids and then had another call from a man

the room service breakfast was bang on time and really really good!

put soft close dampers on the doors to the gym next to my room as people constantly slamming in and out

there was cleaning products and dirty laundry left in the hall ways

corridor laundry/hoovers etc left in corridors

very helpful staff and high value for money. breakfast was also excellent

but the biggest disappointment to us what the spa it was more the community pool where kids were

a lovely feel to the bar and the room was large and bright with a good sized full bathroom

there was no laundry service at the property which i personally consider as essential (it is possible given

bar and reception much better decor and fittings than bedrooms, shame the rooms were not of the

late check out and friendly staff

noisy during the night with kids driving cars outside

and comfy bed good off-road parking and bar very good amenities nearby

exceptionally helpful and friendly, and even took the extra effort to give me a ring when the room service was

breakfast was exceptional, along with the evening menu

incredible building, great breakfast, huge room, fast wifi

moved our room to a ground floor one, delivered room service silently, supplied a cot bed, high chair ready at

the parking was easy but it was a comfy and welcoming

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service

says ev charger on site - there isn’t - it’s out of order restaurant experience for dinner -poor

requested late check out which they never put in the system so cleaner came knocking on my door at the long

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

the wifi was excellent

room service was a lie

loved your english breakfast

laundry storage right outside room - how very badly planned

staff, the restaurant and bar area is beautiful especially when the weather is nice you can sit on the terrace

easy drive into city centre, very comfortable, clean, friendly service and pet friendly

lovely hotel lovely bar nice staff

wifi not great in areas

very peaceful and great breakfast

and welcoming, the breakfast was good with a nice variety, and the swimming pool was great the kids really

pool and sauna pleasing

leisure facilities were ok, out dated but ok wifi was good

the price ov the bar but i would say it was not that bad

ev chargers weren t working properly

battled with wifi

the evening meal was very good, bought from the bar menu and very reasonably priced

there is a 3 charge for each time room service is used which is perfectly reasonable

music until 1 am every night, out of control chinese kids from a wedding running up and down corridors late at

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

there's a rest stop next door with a multitude of food options and a laundry facility

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

very friendly staff and happy we got two single beds for the kids instead of a sofa bed

cheap and ideal location. nice room. plenty of ev charging

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

were charged 20 for our pet dog which was not mentioned

pool a bit small

also not sure why room service would end at 10

spa ,christmas trees

breakfast was a good quality with plenty of chioce

the cooked food was nice and hot, and kids had plenty to choose from

the cleanliness was amazing and the wifi was great as we were at the crowne plaza for business.

early check in available. very early and such friendly staff. all brilliant!

the gym could've been better if i am being critical, was just a room with not too much in it.

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

the room didn t have even a plastic laundry bag

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

location was beautiful, as was the hotel. loved the bar area and outside. excellent breakfast.

it well worth paying more for this quality and character than the £42 i'd normally pay (no breakfast) for the

the bar and food were very good

lack of information eg where to go for breakfast, what times breakfast was available, wifi codes

car parking at a distance

everything, breakfast, fab shower, spa, swimming pool, comfy bed

room service twice

has free wifi, which is unencrypted

whole stay was chilled and the sky bar food was banging as was the thai curry on room service

we used the spa and pool which was amazing and we ate in the sky bar which was fantastic we had a great time

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

the main bar is lovely, but can get very noisy between 5pm and 8pm

, was staying with my little grandson who was delighted to see a pop up tent in the room, little kids mini

laundry room on each floor is a good space

no on-site laundry facility

issue couldn't be resolved they made up a new family room in the middle of the night & offered kids complimentary

the restaurant bar area was really nice and breakfast was spot on with a huge variety

clean and comfy! breakfast was lovely. late check out

poor level of items in the room for a 4 star hotel for example, no pen or paper, no laundry bag or facilities

laundry room was either freezing or boiling hot no way of regulating the temperature in the

kids allowed in the pool 4-8

lovely staff - esp reception staff - good gym/pool facilities and a comfortable bar with good

ev charging was expensive, signage on the main road for the hotel.

food/laundry/refuse collection & deliveries woke us up both mornings from 5

early morning laundry delivery in car park. 6.30 am and very noisy

my kids love to stay here

the hotel and pool an location

good staff and great bar and food great to have use of pool and gym

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

the room itself was spacious, good wifi and a nice bathroom too

there was only a takeaway bag for my breakfast

orders st the bar was 10:45 so a little early but we were able to order double drinks at 10:45

was very fresh looking lobby was immaculate dining area and bar were very pleasant indeed staff were all friendly

the gym

great location, friendly staff, great amenities, including a gym and nice clean rooms.

gym was a nice bonus and was very quiet

selection of breakfast

service and comfortable bed, clean room, and laundry

easy to get to from the nec and international train station ^^ great room service even when we desired privacy

very good room service every morning, cleaning the rooms and changing the towels.

early check in

bed, great staff, quiet even though next to the airport, delicious breakfast, what more could you want

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

free coffee / tea facilities, ironing and laundry available, etc

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of

the check in time is very late at 3pm but i was able to request and book a 9am check in at no extra cost in

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

the did not take my laundry, never realised i had to take it somewhere myself.

nice rooms and bar area was lovely too loved the rituals products in the shower

the option of room service was certainly good had i have not eaten in restaurant

level of service when i ordered room service and asked for gluten free was outstanding

room nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room

room very spacious, friendly staff, nice location, nice to be able to take my pet and a reasonable price

clean and pool good for kids

the stairs and lack of choice for kids on menu

the room was large and beds very super comfy, even the beds for my kids that they brought into the room

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

good variety of choice for breakfast

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

receptionist was very nice, the kids play room is a great bonus, you can sit and enjoy a drink in the lobby

late bar so able to have a drink when we got

breakfast had its short comings

breakfast was exceptional served by shirley who is a gem

very welcoming loads of parking amazing comfortable bed

easy parking

great, well equipped gym and good breakfast