the landing was constantly covered with laundry bags during our stay

the girl behind the bar had to move her car so that i could get on to the small area of parking next to the

the bar is cosy and there is a range of different drinks available

comfy bed , good location , i arrived early and no problem with early check in

also appreciated the early check in facility, in order to change , & leave bags etc

did laundry and got a haircut

good wifi - streamed the rwc on ipad

we had dinner and some drinks at the restaurant and bar and everything was absolutely delicious

parking was very good and had an ev charger

also, room service is not being offered due to covid, and processes weren't really in place to address

standard of cleaning in the bathroom and laundry areas of bowles house was poor

access to small kitchen and laundry room in building

the accommodation was good overall, they have free water stand, laundry room (you will need to pay for the

laundry room, fridge freezer and water dispenser available on

was kitchen and laundry if needed

good food , nice room , good car parking, friendly helpful staff, clean and nice extra thoughtful touches

parking out the front of the hotel but we know this is difficult in a busy place

good parking at the rear & a hearty breakfast to boot

bar reasonably priced and very nice to spend time there

in the garden of the hotel beautiful and quaint rural retreat with amazing attention to detail bar man from

they helped us with a load of laundry that was done promptly and efficiently

no wifi at the time we stopped there

breakfast was good and service excellent

a good location just off the main square in stow on the wold, plenty of free parking at the hotel

plenty of onsite parking

wifi required private details so could not use :-( bit noisy from bar below

although option for drinks on room service, but couldn't order food to room from app from what i could see

very poor wifi access. didn t work in any area of the inn

wifi didn't work in the room but did work in other parts of the hotel

we checked in 30mins before check-in time was finished and we wanted to order food, the bar staff were happy

for us, the hotel happily accommodated all my requests of preferring a bath and needing an early check in and

wifi was not great in our room. slow

comfy bed and free wifi

large breakfast cooked to perfection 5 star all the way

not much parking

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

took a day to clear the hall full of clean laundry bags

poor wifi. lack of dinner options. only pre fixe available for dinner, no ala carte

the first room we were shown had the sound of kids running around upstairs - not ideal on a relaxing break away

the breakfast was perfect

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

we realized the second day that we were located over the laundry room

good vase for cotswolds had nicer sister hotel across the road which i d have stayed at with pool and

nothing to do there even there is no gym just swimming pool and spa.

place - i would advise families that room 2 is noisy especially if you have kids that sleep on the bunk beds as

small cabin shower, windows that couldn t open, abandoned laundry bags on the

those driving larger cars, like suvs, the parking can be a bit tight is the parking area is busy - this is

access to the spa and swimming pool added an even more relaxed vibe to our stay which is just what we were

spa was lovely but again the shower head was

also if you like a little lively conversation at breakfast or dinner

venue and the spa were amazing

the restaurants and bars on site are great, with delicious beverages and the breakfast/dinner were superb

quality breakfast, with professional and friendly staff to serve all guests

the spa is really outstanding

breakfast the service was mediocre and the wait was long

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

both dinner and breakfast were absolutely delicious an all-around wonderful experience

the breakfast was excellent with a wide variety

lack of gym or spa but this is reflected in cost and hotel is very good value

pet friendly (they leave a nice little treat in the room for your pet), amazing manicured lawns and

dirty laundry bags in hallway and didn t move for 3 days

restaurant not available on sunday and monday maybe bar snacks could be available.

poor wifi otherwise fabulous

absolutely amazing venue, staff, bar and restaurant- literally the best possible weekend!

service was impeccable from the reception staff on booking in, to the waiting staff at dinner and breakfast

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

room service was also very efficient

room was beautiful, but the views of air conditioning units and the roof top of the kitchens from the lounge

location is exceptional, free car parking, fantastic accommodation, but the staff make it fabulous

parking was fine, pool and facilities were brilliant

dirty laundry and very old with holes

soap was provided upon request and the bath sheets were delayed coming back from the laundry and arrived later

requested hand towels but none available as laundry comes tomorrow

building and decking / outdoor seating, free parking, pool we loved our stay here with the kids

and bath could have been cleaned by room service when making bed etc

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

had a wonderful stay at the hotel, very comfortable beds, afternoon tea was amazing as was the breakfast, we

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

weak to non existent wifi same breakfast money every day ingredients ran out for breakfast so they had to reduce

excellent food (traditional breakfast and adventurous tasting menu)

ideal if there had been parking at property but i understand this is not physically feasible

parking is not on the property, but there is plenty in the village, or you can use the pub next

a residents lounge with cosy seats and books to read, a useful fridge in the bedroom, an honesty bar in the

i'm being picky, no parking on site, but there is free parking close by so not really a problem

place was very easy to find, and there was parking less than 1 min walk

commend patio room) late check out beautiful

every thing, great breakfast, hotel building, location, parking, pool and spa, staff

spa to relax

we enjoyed a comfortable room, complimentary use of excellent spa facilities (swimming pool, jacuzzi, sauna

gorgeous breakfast

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

no laundry service and room service with a pre charge

the swimming pool, spa , was great as well

kids meals in particular were shocking - there needs to be wider options than just tomato pasta and

had booked a deluxe family room (we were 2 adults, 3 children) and were given a pretty standard room with 2

the silence, the vegetation, the lawns, the laundry, the trees, and the rippling of the water channels crossing

had room 27 and opposite this room is a laundry room

the staff was really helpful in providing the free standing fan which helped kids sleep

the full breakfast with fruit, sausage, ham, egg, potatoes, mushrooms, beans and of course juice, coffee/tea

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the bags with the clean/dirty laundry was lying outside my room on the corridor

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

the breakfast was nice and you ordered it fresh from the kitchen

food, staff helpful and welcoming great atmosphere and pet friendly

there is plenty of off-road parking

brilliant stay. room very clean. ample car parking. food was first class.

inn and breakfast

wifi ok but not amazing

street parking was close and convenient

historic building, thoughtfuly decorated rooms, good food, roaring fireplaces, warm and cosy, great location,

no private parking could be an issue at certain times of the day

parking during the day and lots of mud

parking a bit of a lottery but always so in burford

location and parking great

multiple rooms with fireplaces - perfect for a relaxing reading of a book or a news paper

the fires in the fireplaces were inviting and used by us

wifi. spped of cooked breakfastv

the oak room was perfect for a family of 5 as it has a separate lounge with sofa bed for the kids

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

on the first night there were a couple of piles of dirty laundry left in the corridor

bar staff, housekeeping and wait on staff were all

wifi was not available due to it system down

some ants in the kitchen and the bathroom.

as a young couple booking we were put next to the laundry room and woke up very early to the trolleys being

when we went to our room initially it was really noisy due to being over the laundry which finished about 8pm

however, it was located directly across from the laundry which appeared to be in regular use, with doors opening

tired noise air conditioning/laundry poorly ventilated rooms for hot weather

noisy, woken by laundry delivery, housekeeping knocking door from 8am every half hour

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

also, my husband had to move several laundry crates that were left right against the ramp

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

dirty laundry in the entrance hallway from car park. not good in covid times.

haven t to walk past mountains of dirty laundry at entrance

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the breakfast is a must and having the option of room service is an added bonus

breakfast, and room service break into our room at 9am

the gym was well equipped and organized which i enjoyed in the morning

i ordered room service on my first evening, but wasn't impressed

and use of ev charger

the food is superb, the ambience of the bar after a show is perfect & the bar management and staff so friendly

the breakfast was most enjoyable with plenty of choice

the bed and pillows were very luxurious, . great breakfast. excellent location.

special mention for the two women who brought our tray for our room service to maple

the bar and restaurant were great

wifi connection kept dropping off in our room but that really didn't spoil our stay at all

extra plus points was the offer of 7 per person at the bar instead of getting room cleaned was a great idea

welcome at reception with early check in and parking sorted by octavian a very genial and professional receptionist

a cosy and inviting hotel bar (especially on a cold november day) with great festive cocktails

we were unable to get in touch with reception using the phone in the room for room service

no real outside area for kids to let off

the bar was lovely and loved the theme of it

the chef and kitchen staff work very hard to provide superb quality meals

24hour bar service

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

nice rooms, excellent service and very good breakfast.

the historic old building (with shakespeare quotes in front of each room) is lovely, the wifi fast, adjustable

warm friendly welcome, beautiful room, food and bar area.

toilets near bar were unventilated and untidy.

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

that one has to refresh wifi on the hour, every hour

convenient for cheltenham yet quiet and away from the parking hassle

spacious room, nice bar/fireplace and dining area, nice yard/surroundings, friendly staff.

the restaurant and food is great, and bar area snug with an open fire

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

pool which kids enjoyed

through not any fault of the hotel but due to the restrictions i was unable to get room service

lovely spacious rooms and bar area

plenty comfortable seating in bar area

laundry facilities always welcome

breakfast was lovely and one of the best , if not the best we have ever had when we have been away

parking is a little perilous! larger cars will find it a squeeze

hotel was fabulous, and the bar was outstanding, 1/2 bottles of chablis and sancerre was a great touch

parking tight. but it was a bank holiday weekend. would be fine when less busy i suspect.

my partner had to use the laundry bag

room bed bar staff

the breakfast was delicious

minor issues with room service for replacement items

staff great, room spacious and spotless, restaurants and bar staff very curtious

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

areas to the rooms was dirty and several cleaning rooms where left wide open with items of room service on

the bar and restaurant staff are always courteous and helpful, and the food is delicious

wifi was really bad though