mattresses were a little hard. would ve liked some details on wifi.

was very clean and the room was very cozy, the people working down at the bar were nice as well and let us eat

bar tender that checked me in and showed me to my room was lovely made me feel very

was not included but this is something the landlady of the bar informed me was under consideration, so i am

staff that i met was amazing, friendly and polite, the girl behind the bar made me feel more comfortable about

spacious room, well equipped kitchenette, complementary laundry room, complementary breakfast, pantry in reception

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

modern & clean, cooking facilities, laundry facilities, gym.

a self-service laundry room

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

laundry and room service facilities are available on request

room need to have more options like iron box, cheaper options for laundry and a small fridge

laundry in the corridor

stylish and clean, wifi very good, room good size, bed huge, shower excellent nice balcony, the sea view (harbour

petals and strawbs for our honeymoon

breakfast, service variable, wifi slow and no free bottled water in the room

great location with free parking only 5 mins walk

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

pet friendly is an overstatement

also the unsecured warning on the wifi

is excellent staff are brilliant rooms are spotlessly clean value for money facilities are superb bar / restaurant

our kids loved staying here

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

cleaners were in the hallways hoovering, but the room had dirty laundry

room service closed

on site met with owner and as i booked through trivago i booked for my two kids who are 2 and 3 and the room

warm welcome, comfy beds, excellent room service

- wifi signal cut-off quiet early in the morning of checkout

i do think for the money they could have refreshed the tea bags on room service, but i m sure they would have

got back on saturday evening just after 10 pm and the bar was closed which we thought was a little early

presented hotel , amazing breakfast, lovely bar tender who we enjoyed chatting with, would definitely return if

also the spa function did not work

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

we didn't eat at the hotel however took advantage of the 24 hour room service, great selection of drinks and

room service is prompt and efficient, thank you

the room came with a bathtub adorned with petals, and the nicest shower

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

wifi difficult to connect

free parking and wifi (which we didn't use)

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

it’s very child friendly, with a kids area set up in the main lobby with books and some toys

did you ask for a laundry bag and a price list

food when ordered room service was horrible.

clean, comfortable and the staff were super friendly. the pool and gym are great.

room was very good with excellent wifi

welcome. friendly atmosphere. swimming pool

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

option for hot breakfast room service would have been amazing

for breakfast x 2 in advance but wish i hadn't as kids breakfast is half price at the hotel

with the room for what we paid was small hotel is a little tired wifi wasn't working in room, plug didn't fit

charged 30 for a kids bed though i thought that was already included in the price

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

practical things like hot water or wifi don't always work terribly well and its maze of ancient corridors can

buffet breakfast had everything. staff were all lovely

lobby has a lot of comfortable seating and leisure options like a pool table and a myriad of couches

lack of safety as fire escape was full of towels and laundry

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

the bar was a bit pricey, and watch out for the service charges at the bar

located next to street where the truck came to collect laundry and was noisy

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

laundry not changed daily despite asking for it

are very friendly and helpful, especially the kitchen staff made a wonderful veggie breakfast for us

the wifi was down during our stay which is a shame but not the end of the world.

when we arrived there was dirty laundry piled up outside our room door and used crockery.

only had one room service request and it was delivered quickly

the bar was excellent and the cocktails looked good the bar staff were very friendly.

had previously-booked a pet friendly room by paying an extra 30 for the room to be deep cleaned, however

well equipped room, breakfast buffet was really good & we used the gym which was well equipped

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

the smart tv should be connected to the wifi

spa facilities great

staff very attentive and the bar room is so quirky and it s rooms are sensational i m working my way through

to there best room and the heating wasn t working was cold all evening and couldn t use the spa bath because

having to wait for clean ones as chambermaid said they were waiting on the laundry

the breakfast was great with lots of choices , the swimming pool was clean and tidy has were the sauna and

3 elder boys throwing a ball constantly and smashing it against wall, dangerous to swim with kids, staff were

spa, sauna, steam room, swimming pool, jacuzzi, gym, bar and restaurant seafront as a bonus

spacious room clean and comfortable wonderful breakfast huge variety of food staff professional and

we had a cocktail at the bar before eating at pearly cow and the barman told the restaurant the cocktails we

spa, great food, bar ,bonus treat pantry

the wifi was good and bathroom exceptional with large modern shower and jacuzzi

i would advise to book your spa treatments ahead of your stay as it was very booked up so i was very lucky to

squeaky bed and sketchy wifi.

loud laundry collection at 5am directly below my room.

laundry service was very bad

members at front desk very helpful with advice on where to eat and location of place to do our laundry

wifi - couldn't get logged onto it - despite number of attempts over two days - plus having to have

breakfast needed a few more options maybe for kids, my daughter didn't have pancakes or crumpets

also the lift , i lift for the whole hotel and staff doing laundry etc

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

clean and comfy room, staff very helpful with early check in. great location for the pier.

early morning noise from bins being emptied and laundry, not good on a sunday

from our first room as it was by some sort of ventilation system which was extremely laundry

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

the room was clean, and wifi, tv and kettle worked fine

this hotel is perfect for a short stay if you are not super fussy or on a budget - there is no bar /food at

clean spacious room good service hotel bar great location very cheap

surroundings bar area beautiful for christmas

staff were helpful and friendly. hotel was in a nice location, good parking,

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

wifi was problematic, we may just have had bad luck and been there when the system was playing up

the snug lounge is a quite place to work in with good wifi

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

no biscuits in room but saw them on the laundry trolley

lovely hotel, great staff, very pet friendly.

the choice of wine in the bar was a little limited. prosecco by the bottle was very expensive.

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

want told the password of wifi

wifi didn t work, so i couldn t do any work

wifi signal is good

on the ceiling in the shower, no picture on the tv, and no where was the wifi code displayed, so no wifi

even getting up late for breakfast, chef cooked up some fantastic food for us.

easy to get to and plenty of parking

wifi code wasn t available unless we phoned the emergency number

location, quality room, loads of parking

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

comfortable bed strong shower wifi tv room service

friendly staff, room service and food was amazing!

pleased that the staff gave me an early check in as i was exhausted from a long flight

the late check out was also nice, but not required

was lovely staff were so helpful room was perfect and breakfast spot on will be staying there

the breakfast was spot on

the room was excellent, exceptionally clean, comfortable beds, easy access & plenty of parking

plenty of free parking

it was not explained that the kids dinner was not included in the package

was nothing i did not like but would have loved some hot breakfast room service

noisy kids in swimming pool, but we were warned that family time at 3pm, so understood.

wifi extremely poor and the food was certainly not value for money

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

went to the pool when i realised i would have no wifi

hotel is well located and has a good bar and restaurant

was extra comfortable, great service on check in as well as bar in late evening

the room was so comfortable and homely, the room service was lovely, cleaned my room every day

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

the breakfast was excellent

the wifi in the rooms is patchy

room service arriving exactly on time

decent wifi cost money, not what you would expect in a hotel of this quality

and i think a nursery behind with kids playing) even with ear plugs i struggled to sleep for 2 nights

we were also surprised to see single-use cups in the kitchen, this created unnecessary and unrecyclable daily

arranged an early check in and late check out very easily

the room was lovely, spacious with high ceilings, comfy beds, phone charger, great wifi, quirky bathroom with

manager was super cool he very kindly allowed me to a very late check out as i ended up in recording studio and