the cleaning was done well and the laundry changed every day

loved the staff, friendly but not in the way, helpful. loved the pool.

james was very helpful, bar prices were very reasonable , although we didn't have breakfast or dinner

dampener was that i couldn't get the wifi to work, which as someone going through the stresses of a house sale

the bed was massive and very comfortable. huge spa bath lovely food. pool to ourselves

there are kids hours but kids don't feel welcome in the pool area at all

fantastic in every way , beautiful suite fireplace in room,lovely spa and excellent food .

wifi too slow, not connected to apps on tv and restricted access to some sites

the spa female changing rooms although very clean could do with an update

comfortable beds. pleasant staff. delicious food very nice swimming pool.

very easy self check in process and communal kitchen with great selection of speciality teas and coffees at no

the room was lovely, spacious with high ceilings, comfy beds, phone charger, great wifi, quirky bathroom with

wifi very good and fast

coffee machine and little kitchen area were very much enjoyed! v convenient for beach and town

we were also surprised to see single-use cups in the kitchen, this created unnecessary and unrecyclable daily

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

the breakfast was excellent

the breakfast wasn't great.

hotel has a nice atmosphere and the daily room service is great

super clean room service

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

nice room, large bathroom, comfy bed, nice breakfast, warm friendly atmosphere.

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

the shower is suitable for kids or little people only im afraid

the room was so comfortable and homely, the room service was lovely, cleaned my room every day

meant there were lots of extras breakfast, free bike hire, free paddle board hire, access to pool etc

great bikes available to use free of charge and fabulous use of the pool in the hotel attached

parking was dedicated and the drive to goodwood festival was a quick 20 minutes

modern, clean, location, parking, bar, pool, restaurant, very friendly staff

loved the outside pizza bar and thought booking the pool to secure a dedicated swim slot was a great way to

leaflet to get from reception), details about the pool, hiring bikes deckchairs, paddle boards, laundry service

) no laundry facility for guests; laundromat five minutes away has been closed down - would be a problem

i would like to comeback with my kids now but if you give me some discount

i was joining my family who have little kids but didn’t want to stay on the butlins resort

this hotel is really pet-friendly in all aspects but you need to call the hotel to inform them because on

the tables were laid beautifully and the food was excellent with a good choice of breakfast, lunch and dinner

lovely bar and restaurant area with also lovely outside seating areas

the bar and restaurant warm and welcoming

secure parking at no extra cost

from the photos i thought the bar might be a bit too modern for our taste, but in fact it was very nicely done

clean, good parking, helpful staff, good breakfast

lovely quaint village, and a beautiful hotel, plenty of parking. lovely warm rooms

the food choices at both breakfast and dinner were exceptional

wifi and parking were good. breakfast staff were pleasant.

communication from the hotel, regarding check in, and if wanted early check in/late check out

stayed there 3 times in last 3 months great place great staff great breakfast

large comfy bed lovely spa bath beautiful setting and friendly staff

as it has a popular bar and restaurant downstairs customer chatter went on for a long time

parking could be better when busy

room service available

no mention of chile ingredients on menu and not able to have without as it came to kitchen pre packed

comfortable, clean spacious well modernised rooms, plenty of parking, casual and fine dining food options, and

i was amazed with the restaurant room and the bar was relaxing

the grill & bar area was undergoing some refurbishment meaning that the kitchen had been relocated to some

lovely pool and spa area

room was lovely and the spa bath was great

our room had a great view over the downs and a huge spa bath

only couple of niggles - wifi was a bit hit and miss & hot water took a long time to come through

we could hear noise very clearly from the bar downstairs until around 10pm and then in the morning when people

lovely setting g and friendly. free parking

laundry bags in the hallway most of the day

wifi iffy! that should naver happen - breakfast sausages could have been better

though it had a spa-jacuzzi and gym, and the room was 165

the spa was lovely the treatment was amazing and the lady sherri was amazing

sadly the car park gets rammed but was free, and the wifi was good

wifi didn t work, so i couldn t do any work

wifi signal is good

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

want told the password of wifi

bar and restaurant were superb, food excellent and the staff very professional

lots of parking, good bar and wonderful restaurant

the bar was a lovely cosy area

well stocked bar and lots of indoor and

feeling country side , amazing bar and restaurant :)

in room tea and coffee facilities and a generous breakfast

even not getting a cooked breakfast did not spoil the stay.

cooked breakfast in the morning, crisp clean high quality sheets, room and bathroom very clean and better

would help atmosphere if the bar and garden were better connected but not sure that s doable

there was a function in the bar/restaurant but the staff made sure guests of the hotel had a space in the bar

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

early morning noise from bins being emptied and laundry, not good on a sunday

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

from our first room as it was by some sort of ventilation system which was extremely laundry

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also the lift , i lift for the whole hotel and staff doing laundry etc

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

wifi & tv excellent

members at front desk very helpful with advice on where to eat and location of place to do our laundry

laundry service was very bad

loud laundry collection at 5am directly below my room.

we went to the hotel's restaurant for dinner and food was good, there is also playroom for kids,what was a big

large comfortable quiet room as requested and early check in for no extra charge

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

laundry not changed daily despite asking for it

located next to street where the truck came to collect laundry and was noisy

the free wifi worked

bed for the double room was too small for 2 adults

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

the room had a window that looked directly onto the parking lot, leaving us with zero privacy or decent views

the spa facilities first rate most of all the atmosphere of warm calm dispels, stress and worry

there was an excellent choice for breakfast and delicious food

tricky to get a parking space at times

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

spa facilities great

the bar tender

cocktail bar was excellent and the breakfast was delicious

room brilliant, staff amazing, breakfast fabulous, wifi great, style and ambience perfect

i loved the sweetie bar and the communal areas were so nice to sit in too

however they offered room service for anything from the restaurant/

lovely hotel i had a sea view with a spa bath was perfect.

wifi very poor, kept cutting out so had to rely on my 4g phone data

didn't have breakfast but we had room service the night before-drinks and a bite to eat- we were v impressed

having to wait for clean ones as chambermaid said they were waiting on the laundry

pet accommodated for, thank you

room service food was

this hotel has a swimming pool, jacuzzi, sauna and gym for use by residents for free, which is very good

in bed which was lovely even though it was late and a bit cold but the idea was nice your bar staff were fantastic

why are the fire doors wedged open by laundry bags

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door

no wifi connection in our room

we love the fact there is free parking and a bus stop on the doorstep.

suite- ideal for two children under 3 (hg wells) swimming pool times ideal for the kids and staff accommodated

large fireplace in bar was too smokey couldn t sit and enjoy the bar due to coughing, probably needs a

the spa, comprising a pool, jacuzzi, sauna, and steam room, is a great option, and the treatments were wonderful

lovely breakfast and the pool was gorgeous as was the spa.

all good with the extra bonus of a gym, a sauna and a pool

when we arrived there was dirty laundry piled up outside our room door and used crockery.

keen on the bar, we were surprised that such a large hotel only had one bar which was also a public bar

beautiful refurbished rooms , gorgeous cocktail bar and great breakfast

think the spa should be included in the price when booking

wifi kept cutting out in this occasion which meant you had to keep logging in for it

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

spa is lovely, not too busy

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

think i was charged £542 for one night is awful the room was so noisy above the bin collection kids coming out

the bar manager made my husband a bespoke cocktail he requested

late night bar was great and room service excellent, especially considering they have to walk up and down the

helpful and accommodating staff, from our arrival at reception, help with luggage, friendly bar staff and service

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

fact as a guest if you decide on the day you want breakfast you pay the increase cost same as someone coming in

com filter was for a billiard table (a billiard table is 12' by 6') and there was only a pool table (6' by 3')

it s traditional in style with multiple choices of lounge areas, terrace, bar, pool table area, etc