we had our comfortable sleep with free hot drinks from the kitchen anytime

location, nice little kitchen area with a free self service coffee machine that did lovely hot chocolate

the window in the room very closely over looked the rear gardens, kitchens and bedrooms of the terraced houses

arranged an early check in and late check out very easily

very helpful with early check in. clean and comfortable room

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

lovely walks and nice area for kids or couples

hotel was nice n the room where really nice my kids loved the fact tht they got there own room n space

nice lounge and bar

from reception and bar to waiting and housekeeping, all made me feel at home

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

were very helpful, polite and friendly, the room was very clean and comfortable and the morning breakfast was

air conditioning great breakfast welcoming staff

the neighbours, who decided to have a party until early morning hours - not ideal with 2 small kids

were very busy at breakfast time, so our breakfast took a while to be delivered from room

the cleaning was done well and the laundry changed every day

loved the staff, friendly but not in the way, helpful. loved the pool.

lockers in the spa need the locks fixing.

absolutely love the building and decor and the pool is so welcome

breakfast, excellent evening meal, nice location and lovely gardens, swimming pool was great

room was a big size, the bathroom had been recently been refurbished and had a very big spa bath and walk in

plenty of free on site parking

nice spacious room , clean and everything we needed, lovely breakfast , good location

good size room, lovely breakfast and plenty of it

no room service. no towel change breakfast okay no one at reception desk

only complaint would be bar and restaurant prices too high and pillows too hard

staff were helpful and friendly. hotel was in a nice location, good parking,

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

wifi was problematic, we may just have had bad luck and been there when the system was playing up

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

wifi didn t work, so i couldn t do any work

wifi signal is good

want told the password of wifi

great food although choice fairly limited especially for kids

i had hoped that the breakfast buffet would have been a little more extensive

for money, not for couple but rather for families, the shower didn’t work, lots of people and kids in the spa

have liked a bar area to meet others

the staff could not have been more professional and welcoming at both the spa and hotel

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

laundry was scattered down stairs

tiny tv in room. wifi just wouldn't connect.

good location, quiet hotel, easy check in and out, room service good.

we cancelled room service and just slept

from our first room as it was by some sort of ventilation system which was extremely laundry

early morning noise from bins being emptied and laundry, not good on a sunday

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

also the lift , i lift for the whole hotel and staff doing laundry etc

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

the staff were lovely and the bar was perfect for a cocktail at night

laundry service was very bad

members at front desk very helpful with advice on where to eat and location of place to do our laundry

loud laundry collection at 5am directly below my room.

we had a wonderful night away and have already booked for the summer, with the kids this time

restaurant and bar were available during the day

laundry not changed daily despite asking for it

located next to street where the truck came to collect laundry and was noisy

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

the facilities are great, there is a shared kitchen area one could use to warm up and have food

great breakfast! nice room! close to the bus station and beach!

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

the smart tv should be connected to the wifi

they had a lovely bar which was an added bonus

location, quirky decor, spotlessly clean, comfy bed, powerful shower, fabulous breakfast, lovely bar area (very

cocktail bar was excellent and the breakfast was delicious

i had a spa treatment when i was there and it was just perfect, so relaxing

however they offered room service for anything from the restaurant/

having netflix was great & free wifi

from the lounge areas and bar to the rooms and the guests pantry, everything was so well thought out

squeaky bed and sketchy wifi.

why are the fire doors wedged open by laundry bags

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

wifi worked well overall, though signal strength varied depending on where the access points are

good location good price free parking

the wifi didnt work

having to wait for clean ones as chambermaid said they were waiting on the laundry

size of the bed, black out curtains, the room service, cleanliness

place overrun with kids, allowing children as young as 8 to use the sauna, steam room and hot tubs is crazy

there was an amazing choice in the restaurant for breakfast..

the room was spacious and well attended, with room service food options of a good standard

when we arrived there was dirty laundry piled up outside our room door and used crockery.

it s great that this hotel is pet friendly and was very accommodating for our dog

didnt use the spa so can't comment on that

bar closing at 11

the spa facility is excellent

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

lack of safety as fire escape was full of towels and laundry

harbour hotel was a lovely gem on the seafront with a amazing restaurant and bar

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

for breakfast x 2 in advance but wish i hadn't as kids breakfast is half price at the hotel

think i was charged 542 for one night is awful the room was so noisy above the bin collection kids coming out

option for hot breakfast room service would have been amazing

travelled with our dog and we appreciated a pet-friendly approach, including the dog bed in the room and a gift

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

good location good food. kids loved it to

this is out of the hotels hands unfortunately but if you have kids or are a light sleeper it'll put you off

the rooms are a fair size and there is lots of reception space and free wifi

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

i slept on the sofa bed one night and did not find it very comfortable but the kids were fine

was pretty great so can't fault anything asides from the wifi!

pet friendly is an overstatement

breakfast was good as well

did you ask for a laundry bag and a price list

we were too tired to deal with it that evening as i had to get the kids fed etc, my daughter who has allergies

room, breakfast, wifi, gym and spa facilities were really good

spa was not busy in the morning and we enjoied the pool and sauna

you should have a piano bar that would be very relaxing for

room need to have more options like iron box, cheaper options for laundry and a small fridge

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

laundry and room service facilities are available on request

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

steam room not working. bar closed at 1 minute to 11 on a saturday night

the hotel had great facilities including a gym and laundry

to station; friendly, helpful staff; good breakfast; laundry facilities; comfortable

mini kitchen, laundry, pool table and amazing

free laundry on

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

- wifi signal cut-off quiet early in the morning of checkout

wifi wasn't great and struggled to set up the apple tv

also the spa function did not work

poor wifi

stay the tv in our room didn t connect to the wifi so they amazingly upgraded our room to the best room they

cleaners were in the hallways hoovering, but the room had dirty laundry

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

for breakfast, hosting friends for pre-dinner wine, plus a few hours working during the day (good wifi)

room service although advertised

to get cider in the evening and cafe latte in the morning to our room from the room service was superb

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

opening a window wasn t great either as we were right above the kitchen and kept getting wafts of grease

to open the windows in the bedroom as they opened up over the kitchen extractors - also they were frosted glass

room service was good too

service in the bar and restaurant was top class and food in the restaurant was amazingly good

great rooms and breakfast and dinner was excellent

my breakfast was superb

the decor of the bedrooms, restaurant and bar areas

the tables were laid beautifully and the food was excellent with a good choice of breakfast, lunch and dinner

hard to fault. parking spaces a bit bigger ? cheaper ?

private parking and a quiet location

parking outside and right on the beach

the cafe beach bar served good food too

great pool too