besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the breakfast was wonderful and the communal areas were so comfortable and cozy

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

we enjoyed leisurely walking the grounds and lounging by the pool and just felt so lucky to get to spend time

delicious breakfast

the spa facilities were lovely and the breakfast was really good.

spa should be staffed

they had a common room with comfy chairs and a box of kids books which our daughter loved

(we asked for laundry, parking, restaurant etc) super large and

bar snacks unavailable although advertised in menu

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

the prices on the bar are way too expensive

wasn't great value for money and the room service food not great, microwaved possibly

kitchen / living room is shared with other people.

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

the kitchen needed a few things like towels for drying dishes and an oven.

pool, staff and room

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

the wifi is very bad

included breakfast and good location

the room was quite and we were never bothered by room service, the bedding is very comfortable

the owner washed some of our kids clothes for free

the owner washed some of our kids clothes for free

good and secure parking

to town center and all attractions secure car parking

good breakfast, many choice and fresh food.

we loved everything, very friendly staff, great breakfast, great location

free parking right next door

next to the hotel, good wifi, friendly reception, easy walking distance from palacio

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

bed x welcoming staff x pool open until 8pm x great variety for breakfast x we got an uber (cost 5 euro) to

smokers. no dinner service.. my breakfast card was not collected.

dinner wasn't very good (there were more fast-food type options in the bar area) no pool towels and no sun

grumpy waiter and wifi goes off instantly on check out even when still in hotel waiting for taxi

price of drink at the bar was very expensive and if you ordered a glass of wine the glass measure was very small

despite the windy weather we really enjoyed spending time in the pool area and found our room to be lovely and

50% is a shallow kids' pool and the other is a little small for laps, though like other guests i still swam

think there is a big gap between breakfast and the offerings the restaurant has in the evening

i think the gym needs some proper equipment and to also be open from 6am instead of 10am

clean and quite big water pool

there is a large pool on the terrace

low wifi

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming

it is a beautiful, pet-friendly b&b located just outside of ericeira

kitchen a bit dirty

or do yoga, the outdoor pool and dining area to relax, the rooms are super spacious and the kitchen is well

staff was great, and the common kitchen was very well equipped

all fixtures and fittings were in good order, the kitchen well-equipped with modern appliances

the pool is amazing and the hostel vibe and the use of kitchen and cooking facilities brilliant

great breakfast, nice location, comfortable rooms and amenities

windows in our room, only balcony door, which wasn t opening upwards, what made stay with the pet quite complex

maybe need more space for breakfast

we loved the view, the sauna and the pool

gym 24hrs, pool approx 0900-2100

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

even did our laundry

breakfast and dinner were excellent, taking care of all the details

amazing and delicious breakfast (try the

normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

breakfast was a bit basic, especially if you stay more than 3 days

unable to get wifi working. breakfast ok but juice and coffee below standard

poor wifi .expensive

wifi doesn't work on the upper floors. only in the lobby but there is a comfortable sofa ;)

the location was excelent, breakfast was great, staff was very kind and the room was excelent

the room was always clean and our laundry was kindly done on the request

the extra mile, free late check out as there was no one booked in our room that day and we got laundry done for

additional point, there is a nice bar / restaurant in the hotel and a

next door bar with load music

the breakfast was also really good and the personal is helpful in every situation

small room. rip off getting laundry done

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

and beautiful spa could be a little better the room with the sea view is amazing, so is the breakfast thanks

rooms are not a good option for a family with 2 kids

shuttle dropped me at and should have been one

the room service. the cutlery and plates were dirty and still had grease.

hotel near airport with 24/7 free shuttle bus. clean and very beautiful room

equipment in the gym did t appear to be working.

clean, modern, great service, great breakfast and free shuttle to the airport

they said they have laundry and dryer with additional charge

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

to the airport (taxi 10 euros), two supermarkets nearby, fast and stable wifi, has free tea and coffee with

has electric kettle and free bottled water, has air conditioner, very good wifi, nice staff.

the room was clean great lighting'the bar in the lobby was nice beer was cold

easy, simple, super friendly staff, parking, close to the airport, good wifi, good equipment on the room, super

wish they had wash cloths and bar soap.

super clean, super friendly and helpful staff, good wifi, very quit, close to lisbon airport.

24hr bar in the lobby

great breakfast, very manu choices and lord of fresh

very rural and if your not a beach dweller or a spa user you need transportation to explore

decoration, helpful staff and variety of fruit in the breakfast

the pool was very good as the surroundings

was told that bar by the pool is working from the morning, but bar opened later

wifi on my floor wasn't working

the hotel has no private parking, the road to access it is closed to unauthorized vehicles, but you can arrive

big parking and easy to find/check in

good location and view. spa included in the price, very comfortable bed.

view of the beach -clean and charm room -nice staff -great bar & breakfast buffet -chill pool and spa -waves

laundry service takes 48hrs.

there is a gym on-site and spa options

the hotel rooms and spa could be more renovated.

with spectacular sea views, smart bar, great leisure facilities with large outdoor swimming pool, 25metre inside

direct pathway from the pool to the beach should be more taken care of, because it’s difficult to climb the

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

nice bar area and fantastic food in the restaurant

outdoor pool would have been brilliant

, the gym, spa and pool

also the walls between rooms are paper thin, so conversations, tvs, kids and bathroom noise is very annoying

tired to go out to eat and were happy they had a buffet dinner available for 24 euros and a free breakfast

staff is super friendly and the hotel is really pet friendly

late check out, staff, everything!

free airport shuttle service

no supply of iron board and limited laundry time slots

no kettle. no iron to borrow. was told to use the laundry services which was chargeable.

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

your only option is to use their laundry service which also takes

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i

was great, room clean and close to the concert venue my kids went to

it turned out to be the sound of repair work in the kitchen two floors below

access to the oriente train station, comfortable bed, great value for money & delicious buffet breakfast

for example, when i asked where the gym was he pointed to a sign indicating renovation work (and gym closure)

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the bar tender, gonzalo, was especially nice

had a misunderstanding when ordered from the room service

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

wifi slow , and had to sign on afresh each day

room service was a little slow but it was very early in the morning.

the gym and pool are also great and available for guests to use for free

we had a nesspresso coffee machine in the room which was a nice addon, the wifi was just ok at 5mbp/s synchronous

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

location was spot on, right beside a subway station, altice arena, science museum for the kids, conference

the hotel has a nice bar with good snacks

the location, the super friendly staff, big room, comfortable bed, good breakfast.

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

the outside laundry company who fail to follow instructions

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

roof terrace with infinity pool, nice compact gym area with great sauna and steam

too far from the tourist district and the roof top bar was closed.

laundry service is a joke

super helpful staff. helped us with early check in.

breakfast is very good

breakfast was good

clean,view, very nice breakfast

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

the bar area and restaurant were excellent - very comfortable, plenty of room, and *very* good food --

check in staff were great. breakfast was good.... late check out was very nice- 3pm with no fee.

the inhouse bar didn't have any food available, just cakes

breakfast excellent

very clean, comfy beds and good continental breakfast

the breakfast is healthy and plentiful

breakfast good, great coffee

the breakfast

and i have an information to the director and for the owner, there is a lady work between the kitchen and the

facility with centre, train and park for kids play

breakfast is included they had a decent selection and a great coffee machine

there is no cook breakfast or options but you have cornflakes and a few options of bread.

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

room was really clean and comfortable and the breakfast was perfect ud83dudc4d i left my iphone in hotel so

staff who welcomed me were so fun and great to talk to, and i was very fortunate to receive an early check in,

excellent breakfast,very comfort room.all in all very nice hotel.

parking and ev charging very good

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

room was very nice with a balcony and a tiny kitchen

beautiful rooms, delicious breakfast, and outstanding staff

breakfast is simple but very tasty and freshly cooked everyday

the breakfast is delicious, the coffee is real, not instant coffee

wifi was fine

in house laundry offered excellent service for a traveller

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

also more than enough space for parking

the views from the pool and lawn area were stunning

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

first, reception gave me a pet-friendly room (room 4); i am not a dog and i wasn’t travelling with one

good breakfast nice location

having a breakfast at the hotel with two young kids that are happy with glass of milk or juice and some cereals

the hotel has laundry services that you can pay to have your clothes ironed

wifi has good speed

room service menu for a late arrival was

it as various things pool , restaurant , the breakfast was delicious

don't miss the swimming pool if you book there

also: we were charged laundry by mistake and had to get a refund

pool with spacious landscaped gardens offing shade

mini bar empty in the room check in 4pm

breakfast pool executive room staff location bar rooms views

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

poor wifi but everything else was great

there should be a better system of locking the room door - especially for those with kids

small and nice gym, walking distance to the bus and metro stops

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

was clean and comfortable and i travelled with my 3 kids so all of us had our own bed which was perfect

allowed us to take food from the buffet up to the room for the kids who were not

was disinfected regularly, high speed internet(with cable) were available in each room beside the wifi, train

laundry was expensive

clean, rooms comfortable, buffet breakfast & dinner very good

clean gym the lovely bathroom shower gel and body lotion the macaroons on arrival and water generally

it was clean & comfortable. staff was very friendly and great service at the bar restaurant.

in the bar are ridiculous, really tainted our experience, more expensive than the centre of lisbon

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

kids loved the kids club

room service

room was clean and the gym was incredible

excellent and quick bar service

wifi and the lighting in the bedroom

the location is good but the rooms are dirty, no linen change or extra water , gym was also

gym, comfortable bed, mini bar, view.

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

laundry

wifi was beyond my expectations especially compared to other places in lisbon where i stayed in the

wifi was good

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

wifi connection rather weak.

good pool area and a lovely little bar area

strange part is if we gave something in laundry then we need to go to reception for picking it

laundry of

the laundry service was expensive for what we had better off going to a laundry matt near by

forcing guests to use laundry service just for ironing is not pleasant at all

i booked a massage for my mom at the spa and she loved every minute of it

laundry service was very efficient

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

lots of restaurants close by, as well as laundry and convenience stores

the laundry and towels were new and clean. the room was clean.

wifi could be better

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

noisy in the day times and also we could hear the laundry machine in use at night time

the gym was not accessible due to renovations - the rooms feel a tad bit dated, but nothing that is a

there is no pantry in the room which makes uncomfortable situation with little kids.

liked the location of the hotel is close to many things the saff are friendly and the late check

the reception staff luie and bar staff luie were both very friendly and helpful.

an issue of health & safety with my young grandkids

would have been nice to have the bar as it was last year

clean room.professional staff. great price, loved the buffet breakfast

reasonable selection of food for breakfast

the bar could have been open earlier !

if breakfast was available 1 more extra hour

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

wifi works well

the wifi was acting up. they need to work on that. also the tv's are too small

small things: no outlets by the bed, wifi really slow during peak hours, soy milk wasnt available every

the room service staff is also very

laundry service was a bit costly

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

room service food which i had was not great, however the breakfast and dinner buffet in the

the cost to use the pool in the spa (for kids) is too high

they didn't explain how the laundry service works

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

close proximity to metro, laundry and supermarkets

wish we would have been warned about the expensive laundry service.

- fast housekeeping services (inc laundry) - underground

no self service laundry close by, only paid laundry by hotel

and lovely treatments good location (preferred staying slightly out of the centre) and free shuttle bus to old

kids got upset stomach and vomiting

the breakfast was great, the pool was long for swimming and the people were super frindle

bar service at the pool was fantastic

room; great breakfast; overall building & grounds delightful; excellent pool & sunbed area; secure & accessible

enough parking facilities on premises

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

perfect except the laundry it’s too match

nice staff, nice location, good breakfast, nice and clean room

didn’t like the charge for room service

breakfast offering was fantastic, kids loved the pancake machine

upon arrival no kids amenities for my child were left

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

arrived late from a delayed flight and the staff was very welcoming

excellent breakfast; friendly and helpful staff, particularly in the bar area

the evening staff at the bar near the reception were professional and fun

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

large parking lot, free

wifi was a little erratic

laundry service works only before 9am, and you will get your staff next day

breakfast for the kids, helpful reception desk staff who have us connecting rooms

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

the staff was amazing, from checking in and at the bar very friendly.

good breakfast, but a little overpriced at 15€ however we liked the lack of little plastic butter and

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

no view to the outside simplistic wifi never worked overpriced

excellent wifi connection

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

sometimes the wifi was not working very

a laundry room is on site

great info sheet & map upon checkin informed employees did my laundry

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

which was very comfortable; friendly staff; spacious room; the staff kindly allowed us to do our laundry; late

they even had a laundry that they made available to us

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

and because i stayed few days , there’s no towels from the laundry room

a few times the wifi was slow, but most times it worked ok

2)wifi was down for one evening

rooftop bar closes very early. does not make sense to guests.

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

wifi available

good breakfast and wifi worked well

wifi works fine throughout the hotel

to pay for services in advance, like laundry and car park

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

hit with pet fees and parking fees was not expecting

the gym and pool were adequate for a city hotel

great place, - good wifi, tasty breakfast, comfortable bed.