they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

easy parking near front door

they mentioned restaurants hours, but didn’t mention bar opened earlier

plenty of parking at what for me is a driving spop.

breakfast was great, its fresh, delicious, staff is very very helpful

breakfast, comfy chair, good brown bread, proper butter with a jug of coffee

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

a little bit old furniture-bed not many selection at buffet breakfast

good parking

pool, staff and room

the kitchen needed a few things like towels for drying dishes and an oven.

as mentioned in the description it has a shared kitchen but we were unaware we had a shared apartment

apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

kitchen / living room is shared with other people.

the breakfast, the friendly staff and the cleanliness.

there is no reserved car parking. had to struggle for car park.

excellent breakfast with a view

breakfast on the top of the hotel with nice view

good choice of food for breakfast

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

expensive and not cleared wifi connection and password

30pm and this was too late for me so i had a lovely burger from the bar menu

erratic wifi with periods of slow service

were fast and clean, room was expected quality, everything worked: tv lights bath window, breakfast was hot and

even did our laundry

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

loved the honesty bar and the staff were very welcoming hosts

and to be picky: the breakfast is very lovely, but every day the same

breakfast and dinner were excellent, taking care of all the details

quiet, modern facilities, friendly owner and great breakfast.

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the helpfulness of the people, the breakfast, the building.

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

the breakfast was amazing and the host is absolutely friendly and helpful

they said they have laundry and dryer with additional charge

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

fast wifi ~150mbps

emailed to ask if there was room service, they replied and confirmed there was

extra money for room service that sort of did not sort of exist

the weather meant the gym - outdoors - was almost unusable.

free airport shuttle

clean, modern, great service, great breakfast and free shuttle to the airport

restaurants and bar on site

room, good wifi, friendly staff, free parking

good breakfast included in the stay. close to the airport and has a shuttle.

it was clean, wifi connection was good, the staff very friendly and breakfast was superb.

the hotel went above and beyond to get an early check in as i was not feeling well

however, the breakfast was very good

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

the girl bringing back laundry noticed that my robe was too small

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

rooftop bar did not serve snacks

the common areas, such as the pool, spa, and restaurant, are of international standard, with sophisticated and

no supply of iron board and limited laundry time slots

your only option is to use their laundry service which also takes

to iron your clothes you need to send them to their laundry service for a fee

have to go thru expensive laundry to iron a

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

very expensive basic rooms and the gym did not work.

i booked ibis particularly as it is a large chain (assuming it had an operational gym) but when i arrived, i

breakfast was very average

an insane amount for one day taking on account that the hotel don’t have facilities such as gym, pool

breakfast was great

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

the room service food was of a good standard

kids had a pull out couch that was not very stable

need more lifts, and a rooftop bar would be the only thing missing

the pool is very nice and the garden also

the breakfast can be improved. it doesn't match the quality of the hotel.

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

garden and swimming pool are great options during the summer, and kids will like the cute animals in the garden

the gardens are huge with a swimming pool / tennis court / and hundreds of orange and lemon trees to walk by

and accomodating staff beautiful location - can see sunset nice rooftop bar and swimming pool comfortable and

family (from kids to grandparents) enjoyed this hotel so much

roof top pool lovely with a bar serving snacks too

the bed is always comfortable and the wifi is great

there was no food included in the room service after 10pm, there was no water in the room service and i had to

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

the pool/spa area wasn’t too inviting but we didn’t care.

near my business destination, friendly staff, clean rooms and well equipped, uncomplicated wifi use, easy

they were constructing the spa & wellness, which also was one of the arguments to book.

we did not try the gym nor the pool

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

great breakfast and laundry service staff were very helpful.

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

sumptuous breakfast with a great selection of food

the breakfast was fabulous such a wide choice of food

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

details say there is 24-hr room service but this is not the case

wifi was good and the hotel is nearby the waterside and 50 meters from some good restaurants

gloves were not provided, and neither was a laundry airer to hang the clothes after they'd been in the washing

wifi was poor at times to do some remote working

enjoyable having two grass cutting machines working next to you while you are laying around the pool

no rules for the kids

kids loved the pools and we had a fantastic time

laundry service is a joke

the breakfast is outstanding with huge variety of quality products, kept me going all day

wifi kept disconnecting on 8th floor

- problematic wifi

wifi was poor, at least on 14th floor

is supposed to have free shuttle for every 15 minutes

we were travelling with kids and had the flight at 7 am

location was ideal, the buffet breakfast was excellent.

good free wifi

location, quality, breakfast

enjoyed a good supper & breakfast

the dinner and breakfast were so lovely

has horses and small poneys that the kids just loved to feed them

the property is gorgeous (equine property and small chapel with a pool on property as well)

beds were confy and kitchen had all it needed

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

laundry service is not working

unique romantic charming games room for both adults and kids

good breakfast

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

the wifi coverage could be improved.

wifi could have been better in all areas

room service was also very reasonably priced

swimming pool and gym were included into the price, as well as a breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

not possible to borrow iron, only chargeable laundry service, poor breakfast

room was very clean and the room service was outstanding

i had the gym to myself (which was quite lucky as it is tiny

room service took a little long but was early in the day

(we asked for laundry, parking, restaurant etc) super large and

the prices on the bar are way too expensive

the wifi wasn't working great in my room, but working great in the rest of the hotel

no running hot water in the bathroom only one staff member to run everything, bar included

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

we used the laundry service, we are very pleased with it

close proximity to metro, laundry and supermarkets

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

they didn't explain how the laundry service works

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

good strong wifi as well

the room was cleaned everyday and has good wifi connection

large room, good beds, quiet, great room service.

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

steps from metro, close to grocery, laundry,restaurants

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

- pet friendly - good location, metro right next to the hotel - friendly staff

nice rooms, nice bathroom, good gym

service we received at the lobby bar was excellent

the hotel has laundry services that you can pay to have your clothes ironed

service at the spa -space

there's a pool and a small gym

to the metro (but a bit far from the city centre), large room and bathroom, wifi working fine

room service menu for a late arrival was

please have a laundry service. i had to wash my clothes in the shower booth.

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

room service is good

the wifi didn't work in our room.

€10 euros for 24hr parking in secure carpark, free wifi, staff were very helpful!

laundry service was very efficient

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

wifi could be better

this is a business hotel, so the room service menu has a limited choice

hotel in lisbon for stay in average money rooms are big they have very good staff gym is also

no restaurant or 24/7 room service. menu selections very limited.

near the metro and train station large window with access to fresh air room service for food as i’m quarantined

wifi went down and as portugal were playing in the world cup it took a day to fix

stuff,helped me with laundry quickly even if it was after 5pm

iron not available in room although hotel has paid laundry facility

it was clean, beds were fine, the wifi worked, bathroom was a decent size and had some basic toiletries and a

the family room was large and had two separate beds for kids

the breakfast service was pretty poor but the food when there was fine.

one is requested to send clothes in to the laundry for ironing

the laundry service was very good and cheap

laundry

wifi too bad for voice calls

no mini bar and the bar closes early

the breakfast was a bit lackluster. not many options.

was the breakfast room, not a place for dinner

breakfast was good for the

breakfast was good including my wife who can only eat gluten free food and the bar was very

really nice place and lovely breakfast.

from a very pleasant and restful stay with superb breakfast, the design features of the hotel are exceptional

the pool area was nice during such hot weather, guests and staff are always super cool.

friendly new modern very clean great breakfast pool free parking

cozy, clean, very friendly personnel. great breakfast. the pool of a relevant size

great clean swimming pool, the bed and the breakfast, stuff is very friendly

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

comfortable bathroom, strong wifi signal.

wifi connection rather weak.

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

laundry of

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

perfect except the laundry it’s too match

extremely narrow parking garage, some facilities (gym) need refurbishment.

loved the size of the room -- perfect for us with 2 kids

the rooms were basic, and the top pool was a kids attraction

large rooms, perfect to stay with our 2 small kids, very clean and comfortable

breakfast, staff, room was very comfortable

very cool location. close to food stores, train station and metro. wifi in the hotel work well.

the snack bar just in the restaurant was really nice, the food was excellent, and very inexpensive

facility, wifi and comfortness

wifi was very poor in room but it was good in lobby

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

laundry service was a bit costly

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

the rooftop pool was amazing; they also had a section of the pool for kids

cleaning in the rooms & facilities area really good staff , thank you to diogo , andre & romario room service

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

nice bar downstairs

wifi works well

a bar and also room service food is available

ordered room service and it took an hour and a half (we only requested some coffee)

reasonable selection of food for breakfast

and i would like the bar to be open so i may have vodka in the morning with my breakfast

the coffee/cappucinno for room service was bad

we arrived very late for our one night stay and the hotel offered a late check out the next day

the bar could have been open earlier !

laundry was expensive

fantastic for adults and kids

room service timing

breakfast was ok expected better from this quality hotel

there is a good gym

wifi was extremely slow

the wifi was really strong

although staff readily supplied a jug at the bar but we had to ask each day

the wifi service was poor and we needed to leave our room to connect to it.

and if you take room service they charge you 5 euro per service

also: we were charged laundry by mistake and had to get a refund

like the fact they are pet friendly but at the end of the day you'll see they are really cold and don't want

also there was no free wifi in the rooms and the paid wifi is expensive

kids menu in the citrus restaurant was good value

the reception staff the room service the restaurants and the facilities are all clean and comfortable

no laundry facility which makes it good only for a short stay.

great location, very friendly and helpful staff, comfortable bed and good breakfast!

good wifi connection and good selection of breakfast as well

i enjoyed my mini breakfast as i did not eat a lot, but i definitely enjoyed my stay

breakfast was good with plenty of choices

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

laundry

we did the laundry service and it was great.

brilliant breakfast with a wide variety of food both savery and sweet ( the only thing we'd improve would be

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

and because i stayed few days , there’s no towels from the laundry room

plentiful breakfast, very clean rooms, good selection of tv channels, good wifi, kettle in room with coffee and

hotel in perfect location with delicious breakfast, cosy interior, comfy bed and really nice service

the breakfast was very good with a nice variety of options

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen

location (close to the metro, laundry services and supermarkets), the room facilities (the availability of a

no laundry service, noisy rooms, ac not working

good breakfast and room service.

the breakfast was also great, nothing to complain at all

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

excellent wifi connection

wifi was only reliable from the lounge on the ground floor

no view to the outside simplistic wifi never worked overpriced

laundry service was expensive

the only slight criticism i can make is about the wifi very poor.

cleanliness, location, friendly staff, pool and the 12 noon check out

modern, comfortable, stonking wifi speeds 100/100, nice helpful staff, clean, great location

staff were extremely helpful and friendly. wifi was excellent shower was amazing

room service is fast, staff are nice

easy to walk and very friendly with kids, will definitely stay

location, friendly stuff, the room was big enough and clean, breakfast was good, good wifi connection, close to

the bar never seemed to be functional, with no one around. the room could do with new carpeting.

public area with bar and seating is a little soulless, so no reason to linger there before or after going out

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

the only things i would add are vending for drinks and snacks and laundry for the guests to use

in thing ud83eudd42 bar is open for every hrs

breakfast was excellent

very nice buffet breakfast, a lot of selection

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

to pay for services in advance, like laundry and car park

very good food, cozy rooms (well equipped), good gym (compact but you have all you need), the service was very

close to the metro so very easy to get about and down to the sights, bars and restaurants

room service and breakfast service good!

there is a living room for guests and a laundry available

i have no idea, i have not used the restaurant! the services are good, laundry is fantastic!

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

was in a room closed to the laundry and it was impossible to ignore the noise earlier in the morning

the laundry service was not available in the afternoon

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

window overlook other people's apartment and hanging laundry

the wifi worked well

fine for couples, would not come back with kids

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

on friday & saturday the dj transformed the bar/lobby into an amazing area, great atmosphere

they provided early check in for most of rooms, gave us advice on where to go, ordered our

staff was very nice and accommodating and i liked that the free wifi was available before we even checked in

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

walking distance to the mall, many restaurants and cafe as well as laundry shop

good options for breakfast, decent spa and gym

plus the bar is brilliant

every space feels carefully curated with a modern yet warm character which creates an atmosphere that is

they also provided a great room service and a gluten-free breakfast every morning

room was clean and wifi worked well

good location, big and nice room, the best breakfast

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome

nice hotel with many services (room service, mini-bar, shuttles, etc

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

lovely reception & bar area

- gym. it's not a gym but a couple of gym machines - breakfast is poor

more gym.equipment

plase, nice room, esay to any transport, great location, groceries store very close, laundry close

hotel provides very slow cleaning service, however there is a self laundry services 2 minutes from the hotel

great location, tasty breakfast, amazing view

staff was really nice. breakfast very good too. good wifi and bed

quiet location, very clean, fast wifi, friendly, polite, efficient

nothing really, it was very pleasant. the laundry service was very expensive!

shops, laundry and restaurants close by

no alcohol in the bar .only non alcoholic drinks which i found strange for a hotel

there is no room service (to eat food at night) there is no bar and alcohol drinks

nice bathroom clean room good size wifi quality/price top

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

good, efficient laundry

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

laundry service is prompt

the laundry service was on point

is really a pet friendly hotel

super extra king size bed. very good location. good breakfast.

traveling with kids and in a covid situation, the staff was extremely understanding and helpful.

traveling with kids and in a covid situation, the staff was extremely understanding and helpful.

wifi were a not stable in my room.

there were a few restaurants in the area and a very nice laundrymat on the next block

some might see this as a negative, laundry was too expensive for me to use

loved everything, from breakfast to facilities.

breakfast bar was amazing..and onsite parking very convenient

great location, spotless clean, very modern, great continental breakfast, lovely little bar that was a surprise