apartment, they could end up with strangers in the adjacent bedroom and the living room and kitchen is a common

the kitchen needed a few things like towels for drying dishes and an oven.

nice swimming pool, good beds and equipped shared kitchen

kitchen / living room is shared with other people.

nice swimming pool, good beds and equipped shared kitchen

we also had our laundry done for us as a delightful treat rather than having to wash it ourselves in sink

even did our laundry

breakfast and dinner were excellent, taking care of all the details

loved the honesty bar and the staff were very welcoming hosts

normaly breakfast is at 8am but because of the long trip ahead i could have breakfast at

they were also very helpful with the laundry service

there is a laundry service, but that is a same day turn around if you submit items before 9am

the breakfast was a little poor, could have had more options to eat

clean room. great breakfast!

breakfast was wonderful

the breakfast was amazing and the host is absolutely friendly and helpful

the helpfulness of the people, the breakfast, the building.

i slept like a baby in this comfy bed :-) breakfast was incredibly good, you have a choice of virtually everything

the breakfast was wonderful and the communal areas were so comfortable and cozy

besides that, i slept like a baby in the comfortable beds and woke to have a delicious breakfast - eggs, pastries

comfort, room size, full buffet breakfast.

the breakfast is very limited.

breakfast, comfy chair, good brown bread, proper butter with a jug of coffee

refurbished rooms. super clean. comfy room. decent breakfast. plenty of parking onsite.

we used it as a motel, has parking and 24h staff

the breakfast was good, typical, what i was expected. nice view from the breakfast room.

breakfast on the top of the hotel with nice view

excellent breakfast with a view

sunday night no restaurant or bar open (disgrace).

lovely quiet town, with good restuarants very close by. easy free parking within a short walk.

(we asked for laundry, parking, restaurant etc) super large and

wifi was slow. dislike paying the room in full upon arrival rather than morning after.

wifi, difficult to get online, only one electric contact to charge mobile phones, tablets etc in

wifi connection (open network and wasn't able to connect), could have more bathroom supplies and

the wifi wasn't working great in my room, but working great in the rest of the hotel

there weren't enough towels to use in the swimming pool, and the excuse given was that the laundry person was

erratic wifi with periods of slow service

minibar - no food available no room service - no efficient ventilation - cold pool (main

breakfast is way too expensive for portugal, so we didn't include it

room is very good i can't take breakfast, and not visit the pool.

great parking lot, room with a lot of space.

pleasant reception staff. off road parking and the hotel was clean

breakfast good, great coffee

utilities/hydraulics and people working from very early in the morning (maybe staff prepairing breakfast

big free parking behind the hotel. room and breakfast was ok.

very good location, good room, comfortable bed, parking for a car and a very tasty breakfast

was clean super staff nice atmosphere and loverly breakfast

we loved everything, very friendly staff, great breakfast, great location

very clean, comfortable, good breakfast, 2 minutes from the palace.

rooms, good breakfast

they also have laundry on-site

wifi reception limited to selected area- remained manageable.

the wifi could have been a bit better

an excellent beach with parking and facilities was praia do portico

breakfast was perfect for what we needed, super friendly staff on call and on time when we

good food downstairs in wine bar too for dinner

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

lovely breakfast, perfect location

even though i emailed beforehand saying i was vegan, there was no real vegan options for breakfast, so that

staff was always present and helpful with all my needs. breakfast was very good.

location, free parking, shops nearby

a large room with air conditioning and a balcony, very clean. a really fabulous breakfast

not worth getting the breakfast pack (covid restrictions) - there is the excellent cafe belaria on the corner

breakfast was excellent ,the best i had in portugal

the pool in the back garden was superb and the games room beyond just finished it off

does't work internet wifi

there is a pool and a pool house with a billiard, kicker etc

the swimming pool and the game house where a bonus

,i have to say i have never been blown away by a hotel before, so attentive, nothing to much, the pool amazing

guaranteed parking was also good

would have booked in to stay there again as working in that area for a while, but it was just the wifi that let

the kitchen had nice amenities

if you can't fire the fireplace it will be quite cold inside :)

no kitchen towels or napkins

had a restaurant and bar and all things to make the final stop before heading back home after a long vacation

hotel near airport with 24/7 free shuttle bus. clean and very beautiful room

clean, modern, great service, great breakfast and free shuttle to the airport

bar available and restaurant

very good breakfast, friendly staff

they said they have laundry and dryer with additional charge

was dirty, toilet had tiles hanging off , toilet door lock broken, beds not done over 2days no laundry changed

arrogant staff who can't explain why the hotel doesn't have a laundry room, they just say that we don't have

has electric kettle and free bottled water, has air conditioner, very good wifi, nice staff.

fast wifi ~150mbps

and a good restaurant with beautiful breakfast buffet

the hotel has no private parking, the road to access it is closed to unauthorized vehicles, but you can arrive

great, quiet place, beautiful view from the room to the sea, private use of swimming pool

location on the beach, quiet, parking available, view to the sea.

parking place reserved only for hotel quests

laundry service takes 48hrs.

perfect temperature for water activities with kids

indoor swimming pool, very nice staff, ocean view, room with balcony, great wifi network (it really works)

nothing works in the gym

the breakfast is very good too

the hotel went above and beyond to get an early check in as i was not feeling well

close to the airport good breakfast

24hr bar in the lobby

got an early check in, that was great too

it was clean, wifi connection was good, the staff very friendly and breakfast was superb.

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

comfortable the view is stunning staff is so kind and convenient breakfast was delicious swimming pool and

friendly staff, good breakfast, nice sea view, great location, modern gym.

we used all the services, from valet parking to spa to room service and restaurant and bar - all the staff was

they don't have any iron for the clients, and instead they offer a laundry service which is very expensive and

they just mentioned that they provide laundry service

your only option is to use their laundry service which also takes

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

to iron your clothes you need to send them to their laundry service for a fee

hotel management shoud inform laundry services to discard overworn linen

there is not enough parking area.

and guess what, it is a pet-friendly hotel

good bar and restaurant staff as

lovely hotel with a nice pool.

wifi was good

i have to mention separatley the excelleent breakfast with fresh orange machine for pure juice, nice coffee,

access to the oriente train station, comfortable bed, great value for money & delicious buffet breakfast

they do have a breakfast you can purchase for 8euro

heater not working in the room. one of the front/kitchen staff is not friendly.

i’m used to unscented laundry soap

charges for laundry were unbelievable - we were charged $100 for 4 days worth of clothing for 2 adults

breakfast is average

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

i was with my two kids and they where comfortable in their beds, the room was comfy with good temperature

pool opening hours are long pool has towels downstairs big blue ones water was warm not busy in

they also gave the kids sweet little gift bags when we checked in

the gym was decent and had enough cardio/weights equipment to use

wifi was fast and consistent without disconnection

pets allowed

our only complaint is that they won't let us stay in one room - two beds (family of four, kids 10 and 8)

com, all instructions and information, check-in, having a bar open til 2am, special complimentary items in the

i omly stayed for a day,should have stayed longer...next time i will bring the kids.

great breakfast and laundry service staff were very helpful.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

sumptuous breakfast with a great selection of food

kids sit down while i check us in

got a free upgrade this time and the stay was great as always, i love the bar and the bartender who is very

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the outside laundry company who fail to follow instructions

big comfy bed. i was able to get late check out til 5pm for €30 which was very reasonable.

rooftop bar and pool a nice extra especially in the sunshine

could not just walk in on street parking which was adequate

you need a car to get to the town/restaurants and it is street parking, but a great

croissants but a very good breakfast very nice staff just what we needed after 33k walk everyone lovely staff

room was nice, large double bed and still enough room for two beds for our kids

the wifi didn’t work

laundry service is a joke

no tea/coffee in the room or hotel apart from a breakfast

breakfast is very good

clean,view, very nice breakfast

wifi wasn't available in the floor

location, good breakfast offer, parking space and nice staff.

breakfast was good...no complaints.

the staff, the room, the breakfast

breakfast ok.. lounge good..though bar expensive compare to fascilities in hotel

natural light, very comfortable and clean, nice staff fluent in english and a complete buffet for breakfast were

outstanding caring thoughtful staff wonderful breakfast amazing laundry service

place is very basic - and it's fine for visiting the nearby obidos, but my kids felt a little disgusted

the swimming pool andn the garden are great, the breakfast is super good

air condition breakfast mainly for families with kids can be better strange odor in the rooms at floor 1 no mimi

my daughter would have liked to use the pool, but the air was too cold.

it is just a 20 minute drive to 3 different, first class stunning golf courses and one lesser hidden gem

the wifi signal was very week inside the room.

our first room the wifi was pretty bad

the highly rated restaurant and bar was closed (was off-season in march when we were there)

the bar in the hotel is also welcoming and cozy, good choice of drinks and has a pool table

no soap in the bath room, only 2 eggs left in the kitchen for breakfast, etc

uniqueness of the hotel, the hospitality, the breakfast, the location and the ease of parking right in front of

breakfast was amazing

they have a gin bar on site, a nightly dinner that is delicious, and the breakfast was plentiful and filling

rooms smelled a bit musty, but clean overall wifi in central locations was good, but did not work in our

perfect location inside the walls in old town. good european style breakfast in the morning

wifi didn't work in our room as it is too far from the router

pet friendly so we could come with our dog

the food and drinks at breakfast and at the bar were wonderful

central location, excellent room, fine breakfast

wow. this hotel is amazing. beautiful room. comfortable bed. breakfast was delicious.

pool was lovely on a hot

view from the pool deck was a million dollar view

indoor parking is also provided for free

since we asked for delivery from another restaurant (room service was not available) it would have been nice

wc: towels we’re already tired and needing to update, even with wholes from laundry

it’s rustic and kids will love it

great location, nice staff, the view from the balcony, good breakfast choices and what we loved most about it

it’s rustic and kids will love it

the bunk beds for the kids in the family have protection on the side (extra bars)

the grounds are well maintained and the restaurant provides a great breakfast in another lovely setting

great experience! staff were wonderful ! breakfast was great!

wifi doesn’t work in room

lack of bar / lounge that was being used by staff and guests.

there is a little golf cart that can help bring your luggage up from the parking lot to the castle and back to

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

laundry service is not working

obidos and was not sure how to set his sat nav for his journey back home, the reception staff and bar staff,

the staff was wonderful. bar relaxing. just what we were looking for. restaurant extra-ordinary.

very nice rooms, wonderful big swimming pool, good breakfast, parking on-site and welcoming hosts

excellent breakfast

free parking and a beautiful swimming pool

much nicer than being in the crowded streets of obidos and easy car parking

the place has a nice swimming pool area

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

superb staff, friendly and attentive.good gym. good location.

we loved the pool area

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

the spa piscine are great

wifi was not reliable in my room

has a pool ( extra €10 charge to use) well equipped gym and even a pool

swimming pool and gym were included into the price, as well as a breakfast

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

and the personnel is exceptional, from the lady at the reception to the attentive people at breakfast

the food ordered with the room service was served cold

it’s missing a small and calm space for work that’s not close to the bar or the reception .

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

good value for the money. we had a nice room and a separate connected room for the kids.

there should be a better system of locking the room door - especially for those with kids

not log into wifi in our room without assistance from staff, who solved the issue very quickly

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

10th floor is a little mustier, and perhaps shared space with laundry facilities

not too noisy from outside, very helpful staff, very good room service

room was big enough for family, good location, suitable for family with kids, good breakfast!

the room was spacious and the sofa bed setup for the kids was good

the hotel has laundry services that you can pay to have your clothes ironed

beds are very comfortable and the heated pool is great for a relaxing swim session. recommend!

bacalhau ud83dude01… close to underground… everything was perfect, just the swimming pool & jacuzzi’s

the air conditioner was not working, no kettle , no iron , no room service …

the gym

steps from metro, close to grocery, laundry,restaurants

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

there is a plaza just few shops away and has a supermarket, hairdresser, laundry and some juice/coffee shops

close proximity to metro, laundry and supermarkets

they didn't explain how the laundry service works

special shout out to depok at the bar for being super friendly and good to talk to

room service options were bit poor, but there are a plenty options to eat out

vegetarian food, not enough choices for room service

i wish they had a restaurant open all the time or a larger menu offer for the room service

wifi and the lighting in the bedroom

lots of restaurants close by, as well as laundry and convenience stores

laundry service was very efficient

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

the laundry and towels were new and clean. the room was clean.

frustrating issues connecting to your wifi, however fernando (the manager) assisted me several times and resolved

also: we were charged laundry by mistake and had to get a refund

lack of stocked bar in room.

well equipped room with good view and great room service

pool was open but not heated breakfast was very basic to say the least

the gym was slightly underwhelming especially as the rest of hotel was 5

one is requested to send clothes in to the laundry for ironing

laundry

the laundry service was very good and cheap

would put a small fridge with a mini bar under the desk, instead of that bench (i think

room service was well done every day.

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

hotel with kind staff, parking, pool, bar and very affordable prices for a capital city

staff was really nice and polite specially rosana, and all that cover the bar by the pool forgot they're names

laundry was expensive

very helpful staff, customer-oriented management, well-equipped gym, nice lobby and terrace.

clean, rooms comfortable, buffet breakfast & dinner very good

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

wifi connection is not good.

strange part is if we gave something in laundry then we need to go to reception for picking it

laundry of

the laundry service was expensive for what we had better off going to a laundry matt near by

forcing guests to use laundry service just for ironing is not pleasant at all

the staff were lovely, it was clean, the pool area was private and not busy

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

there's room service for 24hr with good quality of food

breakfest,room service

the view from the balcony was also nice and the bar upstairs had a beautiful view (in the evening it gets cold

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

the breakfast was very good and affordable

was small for 1 adult + 2 kids

challenging if you have kids with you too

there is no pantry in the room which makes uncomfortable situation with little kids.

hotel has a gym, but no pool.

tiny but well equipped gym for

area also specious and useful for additional storage of luggages and play area for my young grand kids to run

the room service was outstanding and the food very taste