breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

parking situation and the breakfast is very basic and the same everyday. not enough choice.

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

from location, breakfast,helpful staff and staff

pool was just a bonus

swimming pool

very clean, great pool and nice garden reataurant

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

the lovely pool

brand new hotel. very comfortable bed. excellent bathroom and mirrors! safe parking

was cold and gym was boiling

that offered all the essential amenities, super clean, good breakfast and easy and plentiful parking

although lots of parking in multi-storey next to hotel in the dark, early hours in the morning the light comes

there is also parking available without extra charge

it is a perfect place to stop off on my way from north of france to south of spain

poorly equipped fitness and poor breakfast

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

spacious room and spa facilities, i would like to stay again

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

great for the airport and lots of parking

pool looked inviting and we hear there is also a gym

pool was good breakfast was continental with limited hot offering

futhermore, there was no wifi present for the days we stayed in the hotel

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

late arrivals there is no kitchen open after 10p

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

bar area was nice and wine was very good

excellent shuttle service

secure parking, comfortable, quiet room and a great breakfast

good parking facilities: room was fine

hotel, beautiful decor, great ambiance, super attentive staff, we were even given an early check in

good buffet breakfast

having a booklet or folder of some kind with info like the room service menu, restaurant hours, wifi details,

bordeaux airport hotel, free secure parking, good restaurant (much better than last time)

the location, free car parking, free wifi

onsite parking

good wifi direct bus to city

parking lot available free of charge

reception and breakfast bar area is a bit tired but don t let this put you off

the staff were very helpful from check-in to breakfast to the shuttle to the airport

though i was a bit lost one evening when mt delicious bar meal was delivered, without knife and fork, and i

for late night arrivel or early morning flights, very nice hotel, nice hotel staff, very good breakfast, you

snacks expensive and bar prices far above average

arrived late on a friday night so the restaurant was closed but the bar snacks were fine

front people , not allowed kids to swimming pool, asked for a credit card, and i’ve booked 1 room but they

great room, great spa and very friendly staff

kids loved the pool. kids room interconnected fantastic.

location to airport, great for families, lovely large & clean adjoining rooms, clean pool, great included

unfortunate that the spa was closed on a monday and only opened at 15

gym is really small, no water bottles in room

was great, staff were exceptionally friendly, breakfast was lovely and the gardens we lovely

clean room, with a fridge and a kettle, excellent breakfast

they allowed us to leave baggage at reception after check out but no late check out

or at least some room service

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

convenience. laundry facilities (self service) great for long stay.

laundry looks perfect and water pool has warm water

breakfast clean comfortable rooms the pool and gym area is very large and clean the rooms had air conditioning

wifi was hit and miss

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

sitting by the pool was the perfect way to relax and unwind for a few days

the outdoor pool was magical, and ideal for hot days

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

they sell laundry pods at reception

breakfast could have been nicer!

the hotel also has a gym and swimming pool

there is a lake nearby with kayak hire and other activities for the kids

rooftop pool also a delight

for example, laundry bag is a paper bag, no toiletries in the bathroom

bed, the room, the coffee machine, the breakfast

a point hotel, clean rooms, mini bar with bottled water, nice bed, great shower, aground a nice

area with table football and billiards - good breakfast - the room is big - small but useful gym - the bed and

i liked all the activity options in the lobby, very kids friendly

the first night i ordered room service, after over an hour i went to check where it was and they had clearly

all great. probably slightly pricier breakfast but did taste delicious.

stay - new room with comfy beds, good tv channels, wifi, aircon plus friendly staff at reception & restaurant

perhaps a few more snacks items on the room service menu.

free gift for the kids a lovely touch

no laundry room

the breakfast was very good at eur 10

pet friendly throughout the hotel

parking, dog friendly

easy, friendly staff. good location, secure parking, nice breakfast served early.

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

great location by the lake efficient wifi clean with great staff

great parking and close to trams

the hotel is walking distance from the tram station, restaurants, bowling, karting and casino

easy access to city. the meals were very good. parking near our room. very well organised.

no laundry - although listed on the website as a service offered

good wifi connection

the swimming pool was really nice, kids loved it. the rooms are nice and clean.

in room didn t work so couldn t find out information and had to go down to reception to order room service

breakfast was fantastic, an absolute treat

rooftop bar service was shut down for the season on our last night.

also include at least one veggie item at breakfast

nice clean hotel and room was great given we had 2 kids and a dog

wifi was not great in our annex room

boutique hotel with a swimming pool, spa and very well appointed rooms

wifi not operational

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

no complimentary water no working mini bar or kettle in room charged 3

room, the secret room, was on the lower ground floor next to the laundry and staff room

it is more a private restaurant of the hotel where they prepare food in the kitchen

we - including our small dog - thoroughly enjoyed our room, the generous breakfast, the originally furnished

the breakfast was delicious

more could be made of the common lounge area by the lobby eg a bar or drinks service

they obviously were out of the laundry, but full of dust, crumbs, hair

staff very friendly & efficient late check out was a dream cool decor great

good wifi

breakfast really good. location, clean, quiet, friendly

the bar fridge didn t work properly but for everything that was great, it quickly made up for that

expensive laundry.

the room service was very quick and the staff were kind and accommodating

breakfast would like more vegetable and some beans

bar food was unexpectedly fabulous

new room did not have wifi

we loved the pool, the breakfast (sit on the terrace), the coffee machine, and the wine machine (dangerous

no coffee machine in the room, no bar in the hotel

the hotel states they have room service, but that is a cheese plate

the hotel also had corporate events during daytime and even if not directly disturbing their foot golf and other

we had a beautiful view of the garden and pool

is no self-laundry and microwave oven

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free

early check in

the room was super dark and no wifi in the room, it was working at the door but not inside.

breakfast was tasty

there was a convenient laundry and mini grocery store less than 5minutes away

unfortunately no connecting rooms in the hotel but we got two rooms next to each other for our kids

maybe some more equipment for the gym.

helpful staff and on-site bar and cafe

bar and restaurant staff were all very efficient and friendly

every part of the hotel is luxurious: the rooms, the dining area, the reception, the pool

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

lovely restaurant and bar area, staff were all friendly and helpful

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

especially enjoyed the steam/sauna and pool facilities

great restaurant on site but was very busy at breakfast time

reception and bar staff helpful. quiet location so slept well.

location and bar downstairs

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

pet friendly

wifi, breakfast but specially the staff

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

good wifi

the wifi was the fastest i have ever encountered

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

the gym had a manual treadmill; while aesthetically aligning with the beautiful wooden theme of the

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still

ev charger was a bonus (and super easy

soft drinks are for kids :) in room has no slippers

the pool has too much chlorine and the laundry service was not available when required.

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

the mini bar was stocked, and we were not charged for using items inside as this was included on the price

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

weak wifi

limited gym equipment

the small gym and pool were a bonus to relax in after a day in the city

staff was wonderful and helpful, the sauna and swimming pool were really nice

wish you could have swim in the pool

the spa are is really nice

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

good breakfast but overall all staff were

wifi not always available

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi did not work at all, i could not connect with my linux laptop.

wifi worked only at the frontdesk. couldn't connect to it in the room at all

pet friendly hotel

working wifi

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

spa not always available

gym is too small and equipment could be more modern/qualitative

comfortable room, good wifi, room had a terrace with nice view

the spa pool is a hot tub despite misleading images that in some sites say pool showing the edge of

to be improved: there is no gym, outdated decoration and you cannot open the window so the room was warm

especially dinner room service

the rooftop restaurant and bar was wonderful and a welcoming place to relax after a day of sightseeing

clean service that did not disturb us (given that we usually left the room close to 13:00) better wifi than you

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

close to a laundry and short walk to catch the tram

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

the front desk on a kitchen table is ridiculous

wifi quite unreliable and shower had very little water pressure and fluctuated hot to cold.

small bar fridge in rooms

wifi was very good. furniture was good. the location was nice.

room service is minimal

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

cocktail prices at the hotel bar were too high

it was short 6 minute walk to nearby laundry mat

no laundry facilities

the bar was almost without softdrinks

location and wifi speed

no tea or coffee facilities & no wifi code offered so didn't use the free wifi

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

my wifi didn t work

we wanted to use gym facilities but we re not in the building we were in

upgrade, good wifi and breakfast with excellent expresso coffee

would hsve liked more weights and more variety of equipment in the gym

the gym could be better- small and dark in the basement.

bad such a classy hotel doesn't have any gym or pool

wifi was not accessible from our room

wifi was poor

lovely courtyard and bar could not be used because no one staffed them

far from downtown. limited hours of on site bar and restaurant.

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

also the laundry service is quite expensive: 4 to wash a pair of socks

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

good easy-connect wifi, many media options too

easy access to wifi

dickheads in best western next door unloading laundry truck at 03:00!!

the staff, from the reception desk, to the bar on the ground floor and the roof top bar, the staff were so

breakfast was exceptional, the staff were extremely helpful and the rooftop bar was a wonderful

the spa was wonderful and the therapists there were downright the friendliest and caring i ve ever

sauna and haman and pool(more of a large hot tub)

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

room, bed, bathroom, daily room service are really high quality

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

and we got an early check in which was great

wifi was a disaster

there was no wifi

friendly staff, the wifi was good, clean towels daily

gel air conditioning is effective lots of socket points and usb good lighting large smart tv good wifi lots of

good location, friendly stuff, wifi is fast

the wifi was free and good

location, great room, spacious, coffee and tea making facilities, restaurant and room service

it was a very comfortable walk to many restaurants, clubs and bars

the room service selection was very limited.

the wifi is stable

- excellent location - free gym available just 2mins down the road

breakfast should be improved.

breakfast option in room service, location is in a fancy place but a bit away from the historical

gym was fantastic and the breakfast very good

not thrilled with the location, and it was too warm in the bar to have a drink.

great location near the tram and nice neighborhood modern hotel and facilities great gym

nice breakfast

the breakfast as well, perfect for a road

bar wasn't open

my kids loved it

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

i reached late in the evening, so no restaurant or no room service available to get some food

wifi little weak

this may have been because the hospitality staff was shuttling dirty laundry and trash around

beds, room design and lighting just right, good facilities like coffee shop, a lively restaurant, gym with new

loved the rooftop bar and restaurant gina

the rooftop pool was lovely and warm, and breakfast was first class

the room service food was not great. the scrambled egg for breakfast was cold and watery.

location, clean, nice breakfast and parking.

there is free parking out front, and check in is easy, even after hours

parking is easy and the personnel very nice

lovely exterior and good parking

free parking is an added point

the options for room service were not

easy parking , spacious , very clean

good parking

wifi was a paid option

menu expensive, bar service in the evening was slow especially if reception staff were busy