it's a 25-minute journey and you don't have to worry about car parking

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

spacious room and spa facilities, i would like to stay again

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

in the meantime, we sat at the bar and spoke to the lovely sercan, who made us feel so incredibly welcome and

a pool, table football, xbox with k'nex games, petanque

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

good specilly for kids

the hotel has a lot of facicility for the kids and in front of it there is a nice walk side by the lake

for example, laundry bag is a paper bag, no toiletries in the bathroom

wifi was hit and miss

gym is tiny and machine was broken

this could be improved a little bit and there is a bar out there that could be staffed at times that it s

wifi very unstable

no laundry room

very pet friendly perfectly acceptable restaurant and bar after a long drive

it was very good for the price with breakfast could not fault it for the price

the hotel is pet friendly

ideal for 1 night stop over with kids

they sell laundry pods at reception

the hotel has a lovely bar restaraunt with excellent food

at the hotel, the restaurant was closed at the weekend so we couldn't use it and didn't have breakfast as we

overall quite clean, and we'll equiped with a gym

gym is a very very good standard

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was

easy free parking on site

restaurant closed and no bar service

easy access to city. the meals were very good. parking near our room. very well organised.

wifi easy to connect and fast

no laundry - although listed on the website as a service offered

the pool area and bar were perfect for after a long drive

good wifi connection

a decent restaurant and bar at the hotel, some others nearby or take the tram two stops to the mall

food was good, although the room service portion was quite small

only the room service quality of food

beautiful swimming pool

nature, beautiful interior and even though they did not have a restaurant, the room service food was really

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

in the fireplace, albeit behind a solid fire guard, but their constant scratching was worrisome

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

expected more from the spa and the pool was a little smaller than expected but it was still nice

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

spa and restaurant on site great coffee a lovely area to sit around the pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

from location, breakfast,helpful staff and staff

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

there is a restaurant on site and plenty of parking.

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

pool looked inviting and we hear there is also a gym

all. location, room, parking,

free parking, close to airport, pool and lovely staff. really excellent value for money

food was amazing both breakfast and the in house japanese restaurant silent room, spa area is total bliss

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

the hotel has a spa and a pool, which is perfect since it was extremely hot during our stay

every part of the hotel is luxurious: the rooms, the dining area, the reception, the pool

nice decor, comfortable bed and nice team. appreciated gym and spa area. good value for money.

is no self-laundry and microwave oven

the bar garden below our window was a bit noisy into the evening, but not a major problem.

breakfast was tasty

everything, very friendly staff , lovely hotel , great breakfast, i d highly recommend it !

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

compliments must go to the chef that made our room service pizza and fries , the food was amazing ; the best

not thrilled with the location, and it was too warm in the bar to have a drink.

fantastic! staff were fab, hotel was gorgeous, spa and gym were excellent.

all good breakfast on the roof

great wifi - we didn't have the breakfast as we are

far from downtown. limited hours of on site bar and restaurant.

there was issue with wifi upon our arrival which took some time to get fixed.

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

only the wifi but it's a details

no bar and restaurant openings seemed hit or miss

this may have been because the hospitality staff was shuttling dirty laundry and trash around

there in a summer pool party event (happens only few times per year apparently)

cool roof top pool, bar and restaurant

there was also a nice outdoor relax area connected to the bar, with lounge chairs, petanque, etc

only negatives, which are very minor, are the towels regularly run out at the pool and if you could sit outside

with my family with two small kids and felt very welcome

we enjoyed the beautiful heated pool and hot tub

breakfast was just about alright, it s one thing i didn t think was good value for money

nice clean hotel and room was great given we had 2 kids and a dog

we had room service from the garden restaurant which was delicious, as was breakfast the next morning

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

room service did not come one day and breakfast wasn't included.

knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

internet was terrible, small gym

were very nice and even did some laundry for me quite cheaply as soon as i arrived

one thing that brought the rating down was the lack of functioning wifi

wifi was not working well

working wifi

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

no coffee/ tea in room, min bar fridge not working, shower head broken.

the shower specially, the kitchenette isn't really adequate

located 5 mins from the lovely bar outside the church at saint seurin

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

breakfast and view at rooftop restaurant were both stunning

the welcoming and helpful staff, beautiful room, great view, superb lunch and breakfast, location the best

, not flexible with early check in

of crockery and cutlery on the breakfast buffet

that offered all the essential amenities, super clean, good breakfast and easy and plentiful parking

loved the euro style bedding and plush towels. the pool area is tiny but clean. bar area lovely.

restaurant not open at the weekend. didn't get wifi in the bedroom.

bedroom furniture lacking. only one chair. nowhere to sit for room service.

hotel room is very spacious, modern, clean, parking & friendly staff

room, the secret room, was on the lower ground floor next to the laundry and staff room

the rooms were comfortable and breakfast was great

wasn t made clear that we didn t have breakfast included and we had to pay 34 for a piece of avo toast

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the terrace

need to connect to wifi every time

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

breakfast was copious and delicious and the spa and pool were lovely at the end of a long day

drinks at the bar and breakfast were very expensive

struggled with the wifi.

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

the wifi was the fastest i have ever encountered

good wifi

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

wifi not working

the wifi was not working well

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

breakfast

gym is also very small and limited

the spa pool is a hot tub despite misleading images that in some sites say pool showing the edge of

restaurant and bar by the entrance to the hotel wasn t manned outside meal times so if you wanted a drink for

the pool has too much chlorine and the laundry service was not available when required.

we didn't use the spa & hammam as we had our own jacuzzi

the spa was a lovely added option included in the stay, and with no other visitors to the pool and sauna private

hand written note and treats (canele & fruit). spa far exceeded expectations.

was just great; one of the best i ever been; 2 rooms, 2 bathrooms, 3 tvs, small kitchen; just great

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

expensive laundry.

very clean, had parking, breakfast menu, nice room service. comfortable bed.

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

spacious nice room. rich breakfast. very careful personal at the reception and good service.

food options on the bar menu need to be revamped

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

wifi good

location perfect. we didn t have breakfast.

good wifi connection

they obviously were out of the laundry, but full of dust, crumbs, hair

the breakfast was plentiful, i wish there was an option of fresh berries and yoghurt and flakier

great service from the bar and felt very at home

was excellent staff were very helpful beds were really comfortable fridge in room very handy breakfast choice

superb staff gorgeous breakfast and stylish interior design.good location

there was a convenient laundry and mini grocery store less than 5minutes away

the most important gym equipment was broken

loved the bar lounge with tones of beers selection and a cozy

good location, large well appointed rooms. breakfast excellent. very helpful staff.

room service menu needs updating

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

my wifi didn t work

warm and comfortable,with a gym

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

the wifi was strong

room service options good be wider

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

good wifi

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

they have a new bar and breakfast that is exceptional

the bar in the evening was very welcoming

great location, friendly staff, very good bar and bar tender

the beautiful cocktail bar and space was a real bonus

dickheads in best western next door unloading laundry truck at 03:00!!

room service

room service was limited and quality of food was below average for this type of hotel

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical

the wifi and internet was bad

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

the eco-gym was wonderful too

soft drinks are for kids :) in room has no slippers

was an odd smell in the hallways and the kitchenette was not well stocked

we were able to check into our room early and our bags were stored with an option for late check out

the wifi worked great and the room was very spacious

the wifi was free and good

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

good location, friendly stuff, wifi is fast

the wifi is not that good

also the laundry service is quite expensive: 4 to wash a pair of socks

pet friendly- yay

location, late check out, good breakfast

the roof top bar and the staff were amazing.

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

wifi was never working, and when it did, the speed was so low you could only check email,nothing

access to a modern, near-by gym was also a very nice touch

comfortable seating in bar and reception

fantastic location. free access to a commercial gym is great

it was a very comfortable walk to many restaurants, clubs and bars

laundry service although expensive

the facilities of hotel was without wasserette (only laundry service e

close to a laundry and short walk to catch the tram

and so we arrived late at the hotel but there were no proper meals available - i realise that the kitchen has

looked liked a good kids area in reception but didn't look to see if set up for english

no laundry facilities

it was short 6 minute walk to nearby laundry mat

it has a restaurant for breakfast but i didn t try it, much prefer trying local cafes

great air conditioning and wifi, comfortable beds and friendly staff

great breakfast buffet that the kids loved

the bar and the restaurant add value to the property

very comfortable rooms and rich breakfast

location and bar downstairs

wifi wasn't working

great restaurant on site but was very busy at breakfast time

) and had set up kids beds in our room

garden & facilities for kids entertainment, restaurant and friendly staff

or at least some room service

parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive

my kids enjoyed the garden area and the pool

front people , not allowed kids to swimming pool, asked for a credit card, and i’ve booked 1 room but they

was good value, but the restaurant and bar are very expensive with a limited menu, especially for kids

got bed bug bites; there was no wifi except in bar & that was not disclosed at booking (also check-in desk did

room was excellent value for money, like a two bed apartment, giving the kids their own space and us some down

pet friendly

very clean and new, compact room, pet friendly, quiet location, friendly staff!

great location and good wifi. flexible check-in and friendly staff. would stay here again

some wifi connection issue in the room.

the wifi connection was rather slow and unreliable

decent breakfast

free shuttle bus to the airport

good breakfast

everything was straightforward and easy. staff friendly and good shuttle bus

close to airport free shuttle beautiful free breakfast!! wonderful staff

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

it would be nice to have a printout with these instructions and also for the wifi password ( which we had to

onsite parking

it wasn t a problem for us as our kids are teenagers but it might be for others with younger children

the parking is free

love that tge a tram stops at the property and also easy parking right at the hotel

reception, friendly bar and restaurant staff

sadly bar & restaurant weren t open

free wifi and good inclusive breakfast. ideally located next to airport .

though i was a bit lost one evening when mt delicious bar meal was delivered, without knife and fork, and i

parking a bit limited! but we did arrive very late due to a delayed flight

restaurant quality and pool

excellent food . i chose this hotel because of the shuttle.

we stayed there due to it's proximity to the airport - easy walking distance, but we took the shuttle for our

the restaurant was good and the area around the pool is like an oasis

everything especially the pool on a hot day.