are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is beautiful variety

thing we did not like was that we could not hire golf buggies although there appeared to be golf buggies in use

lots of free parking

super large room, excellent varied choice at breakfast and staff

golf course and spa, which we did nt have time to try

location, clean, nice breakfast and parking.

our room is on the ground floor with windows overlooking the parking.

lovely exterior and good parking

we weren t able to get wifi in our room.

there is free parking out front, and check in is easy, even after hours

the location is quiet but convenient with parking close by

plenty nearby parking for free

parking is limited but usually no problem

great for there to have been a bar for a beer when we arrived (but there are several nearby) and parking is on

personal greeting by the owner, private parking, wine tasting - great service

liked the parking on site

plenty of safe parking and a lot to look at within walking distance

lovely pool

we had an excellent dinner on the patio after spending the afternoon around the pool

the room smelled a little musty and pool towels could have been provided.

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

very good parking

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

spacious room and spa facilities, i would like to stay again

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

great pool

the rooms are beautiful and the gardens and pool are also superb

we had a beautiful view of the garden and pool

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

from location, breakfast,helpful staff and staff

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

lovely pool and garden to sit in and have dinner

try and get studio with terrace and kitchenette on bottom floor, direct access to pool, it s worth it

pool was just a bonus

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel

the lovely pool

extremely comfy bed. secured parking, gates and cctv. fantastic breakfast pleasant staff

the hotel was unclean, and the room service was poor

pet friendly hotels are difficult to find but very important for pet owners when travelling long

perhaps a few more snacks items on the room service menu.

great location, spacious , friendly bar & restaurant. dog friendly & easy , secure parking.

no laundry room

coffee or tea making facilities in the room, no wifi, link to ibis home page worked but none of the links to

easy, friendly staff. good location, secure parking, nice breakfast served early.

with a car was very useful free parking

secure parking good greeting at reception. welcoming of our dogs. fast bar service for dinner.

great parking and close to trams

is pet friendly hotel

fantastic stopover hotel with good secure parking

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

friendliness, confortable bed, great breakfast parking with charging facility.

for example, laundry bag is a paper bag, no toiletries in the bathroom

wifi very unstable

room service impeccable

ordered a club sandwich from room service and it was abysmal

the breakfast didn t have a lot of options

no laundry - although listed on the website as a service offered

the breakfast was nice and the pool was great. good to go with kids.

very friendly staff, warm, clean, secure parking, dog friendly.

only the breakfast should a bit better

room service was efficient

they sell laundry pods at reception

extensive breakfast. nice restaurant. nice personnel.

the service at the bar was pretty slow, as there was only one staff member that was both the waiter and the

enjoyed our stay at this hotel very much - it has a pool, a gym, the room is spacious and has all the basics

rooftop pool also a delight

little bit of everything ,restaurant ,swimming pool, cozy place that makes you feel home even on the short trip

good modern hotel with parking just opposite tram a line to the hospital chu

great for the airport and lots of parking

free parking, close to airport, pool and lovely staff. really excellent value for money

access to bordeaux rocade (ring road), good parking (secure), excellent access to tram system (end of one of

sitting by the pool was the perfect way to relax and unwind for a few days

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

beautiful furnishings and lovely staff. swimming pool great

spa and restaurant on site great coffee a lovely area to sit around the pool

staff and atmosphere quiet neighborhood not to far from the city center with nice garden and pool

swimming pool available (didn't use)

breakfast, excellent parking facilities with ev charging points

the pool was only open at certain times which wasnt made clear and once i attempted to enter the pool

great welcome, good safe parking, helpful staff, wendy on reception and emilian at the bar and restaurant

bedroom furniture lacking. only one chair. nowhere to sit for room service.

excellent room quality, staff, gym, pool, sauna and steam room

the spa was excellent. the bar also beautiful

it would have been nice if the bar had been a little more separate from the restaurant.

the mini bar was well garnished with different beverages, and even more

excellent room quality, staff, gym, pool, sauna and steam room

this may have been because the hospitality staff was shuttling dirty laundry and trash around

room service not flexible or helpful at all

pool and gym are nice touches - we had escaped bad weather on the coast - and it is near several museums

hotel with great facilities- particularly enjoyed a dip in the roof top pool at the end of the day

climbing wall was great fun for the kids

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

location. pet friendly and parking

the room was spacious with the most comfortable bed, and the views were wonderful

early check in

we got late check out though which was good

is no self-laundry and microwave oven

great location and good variety of breakfast choice

lovely resturant and bar which were very well used by all guests, so had a really nice vibe

the breakfast service staff was so friendly and personable

the poor wifi connection the poor air conditioning system no hot breakfast on our second day

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

wifi was a little hit and miss at times

my kids loved it

wifi was a disaster, i couldn t work or have calls

my kids loved it

wifi did not work

wifi was poor

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

only the wifi but it's a details

no bar in the evening.

were very nice and even did some laundry for me quite cheaply as soon as i arrived

working wifi

wifi was not working well

pet friendly hotel

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

location and pet friendly

while the hotel was pet friendly i do think it's a bit ridiculous to be charged a 12 euro per night cleaning

and cross the road, it is the shore which is great to walk your dog if you travelling with pet

we booked to stay for 3 nights and arrived early to meet my mother off an early flight from the uk

terrace was nice too though only available at breakfast times

suite with a jacuzzi to apartment size suite with home cinema room and in-room sauna the swimming pool area is

location, shared facilities (gym, lobby, restaurant) not 5 star quality.

room service menu was a bit small but the hotel team was very accommodating to our wishes

gym should be augmented with more equipment - e

nice clean hotel and room was great given we had 2 kids and a dog

secure parking, comfortable, quiet room and a great breakfast

car parking for the guests

close to airport free shuttle beautiful free breakfast!! wonderful staff

good breakfast

also, the breakfast bar was not all ready when we arrived about 15min after it was supposed to open, we had to

hotel outsources both cleaning staff and room service, so if we missed the cleaning hours in the morning, we'd

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

staff was wonderful and helpful, the sauna and swimming pool were really nice

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

no coffee/ tea in room, min bar fridge not working, shower head broken.

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

no complimentary water no working mini bar or kettle in room charged 3

room, the secret room, was on the lower ground floor next to the laundry and staff room

room is tiny with one table and right by the kitchen with staff going in and out all the time

wifi was a little flaky.

would have loved a bar to unwind in

wifi was pretty poor for a 5 star hotel - didn t bother us too much

wifi was out. portable hotspot only.

room with large comfortable bed , clean bathroom, small kitchenette

pool is for adults only and as a family with kids it’s quite disappointing!

got bed bug bites; there was no wifi except in bar & that was not disclosed at booking (also check-in desk did

nice pool and a great tiki bar outside

the wifi didn't work.

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

wifi, breakfast but specially the staff

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive

the staff is very friendly and helpful. the location is super and the swimming pool is clean.

breakfast finished quite early at 9.30

efficient, clean rooms, secure parking, tesla supercharger stations on the parking lot

superb breakfast friendly staff outstanding cleaning good parking facilites

we thought the prices of bar drinks were expensive, would not use again.

no snacks is available in the bar only restaurant food

reception and breakfast bar area is a bit tired but don t let this put you off

love that tge a tram stops at the property and also easy parking right at the hotel

wasn t offered wifi code

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

used the spa and had a fantastic massage

2)ridiculus spa rules-you have to book an appointment with the spa if you want to use the pool, sauna, or

surprised by the additional 40 cost to use the spa - would expect to pay for treatments but not a sauna

not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic gym

room, and the staff especially the breakfast staff were very good

wifi wasn t available in my room

our kids loved the crepes for breakfast

hotel, beautiful decor, great ambiance, super attentive staff, we were even given an early check in

is not open for lunch at the weekend but we were told this is not a problem as there will be room service between

nothing. free wifi. morning receptionist

though i was a bit lost one evening when mt delicious bar meal was delivered, without knife and fork, and i

breakfast was excellent, huge choice, fresh and well staffed

lots of secure parking and very good value for money

nice breakfast

also, wifi was rather

wifi not working

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the pool has too much chlorine and the laundry service was not available when required.

beautiful spa and garden setting in the centre of bordeaux

boutique hotel bordeaux exceeded my expectations especially for the very spacious room and the super outdoor

like location, the fact that it had a pool in the main area and a hot tub on the balcony of the room

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

corridors and the whole smelled of garbage and dirty laundry

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

great location. comfortable bed. clean room. good wifi. free bottle of water.

breakfast with a variety of options

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

laundry was dark and on one visit the lights did not come on which was a bit scary

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

room service

room, bed, bathroom, daily room service are really high quality

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room service options good be wider

would hsve liked more weights and more variety of equipment in the gym

location. it was very clean. staff was friendly and they smiled! loved the room service option.

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

my wifi didn t work

dickheads in best western next door unloading laundry truck at 03:00!!

beds very comfortable, spa/ pool / gym very good

sauna and haman and pool(more of a large hot tub)

beds very comfortable, spa/ pool / gym very good

wifi was weak

expensive laundry.

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

beautiful large rooms great breakfast. helpful staff. good location. highly recommended.

the charge for the pet is 12 euros

level of service, food, room service, clean and safe commercial center nearby

cocktail prices at the hotel bar were too high

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the bar in the evening was very welcoming

great location, friendly staff, very good bar and bar tender

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

they obviously were out of the laundry, but full of dust, crumbs, hair

we had breakfast and some bar food and both were really good

staff was very friendly, the breakfast is very rich, you have a lot to choose from

the bar area is nice and we were surprised to find an event taking place, a dance competition in the

would stay here again, especially when travelling with my pet