nice breakfast

the breakfast as well, perfect for a road

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading

a shame that the bar and restuarant aren't open/stocked at the weekend

good parking

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

staff was excellent. receptionist and bar staff were very friendly and helpful.

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

laundry looks perfect and water pool has warm water

convenience. laundry facilities (self service) great for long stay.

the pool closed a bit too early for me and would be nice to have a a steam room

good wifi connection

the hotel also has a self service laundry and a small gym

shared laundry facilities were clean and functional and reasonably priced

was missing a few essential items in the kitchen

nice bar with good pizza and music closeby

modern clean outside space parking

the staff is very friendly and helpful. the location is super and the swimming pool is clean.

i did not get to use pool but looked lovely near tram super

the cherry on top of the cake was the room service food we ordered that came cold

great breakfast and lovely outdoor space with pool, games and seating

my kids enjoyed the garden area and the pool

beds are very comfortable, swimming pool is prefect for our children to jump in after a hot day

the wifi connection and available bandwidth was excellent

we had room service in evening which was truly superb and breakfast was yummy too

room with a small kitchenette, close to the tram and only 2 stops from the airport

found the staff very helpful, there was no bar open but our room was very comfortable and well equipped

nice breakfast

wifi was really bad. no reception in the room. bad connection in the common areas of the hotel.

reception, friendly bar and restaurant staff

location staff breakfast clean, comfy room

10 minutes waking in my case due to my flight was earlier than the hour of the shuttle bus

wifi useless in the evenings when everyone was online

very quiet, conveniently located close to the airport, free parking

location. very convenient. safe parking.

excellent location next to trams stop with plenty of free parking

no snacks is available in the bar only restaurant food

close to the airport with ample parking

the restaurant was good and the area around the pool is like an oasis

the ridiculous decision that it was room service until 21:15

location, airport shuttle, lovely room, great staff who are very helpful, and good restauarant for meetings with

clean and tidy room. close to tram stop for access to city. shuttle to the airport terminal.

of choice for breakfast

bit of a walk from airport and shuttle bus not running for early morning flights

good breakfast

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

downstairs a bar and an italian restaurant with pizzas, pastas

location and bar downstairs

is included in the price of the room and is more than adequate great value with good wifi and cheap secure

high price compared to facilities no bottled water, coffeemaker in the room. no room service

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

set out, bar and restaurant area beautiful, staff 100 percent helpful.

it has been all great, good room, nice staff and great breakfast

access from freeway, super pet friendly, kind staff, parking

restaurant and bar closed, although it was a thursday and the website claimed it would be open

friendly and helpful staff. due to covid the breakfast was in your room.

is surprisingly ,quiet and modern, well used for courses and conferences with adequate secure parking

this was very disappointing for the kids after a very long drive from england

a free drink but given we have a one year old not sure now they thought we'd manage to get to the bar lol

there is a restaurant on site and plenty of parking.

pool looked inviting and we hear there is also a gym

easy parking

they obviously were out of the laundry, but full of dust, crumbs, hair

great service from the bar and felt very at home

breakfast a little expensive although excellent.

breakfast really good. location, clean, quiet, friendly

staff very friendly & efficient late check out was a dream cool decor great

laundry service although expensive

close to a laundry and short walk to catch the tram

the facilities of hotel was without wasserette (only laundry service e

we were offered room service but it is v limited and expensive

breakfast was excellent. the staff was very kind. the location was very close to the center.

the pool area was perfect after a long day s drive

breakfast, coffee, and bar were all great

the swimming pool was clean

breakfast was great

although lots of parking in multi-storey next to hotel in the dark, early hours in the morning the light comes

was a 'kitchenette' for guests use to replenish stocks of coffee, milk cartons etc and it had a ery large

nice bar / restaurant area

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

gym can use a few more machines

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

it was short 6 minute walk to nearby laundry mat

no laundry facilities

wifi was working quite well

the breakfast was very good and i liked the bar area also

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

there was a convenient laundry and mini grocery store less than 5minutes away

maybe some more equipment for the gym.

breakfast excellent

breakfast too expensive

breakfast had great choice and taste

expensive laundry.

at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and bar suits us

breakfast, big room with all facilities & very clean , staff was very helpful , the hotel car

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

wifi didn't work, for some odd reason our network carriers only has a couple of bars so would have

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe

no coffee/ tea in room, min bar fridge not working, shower head broken.

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

room, the secret room, was on the lower ground floor next to the laundry and staff room

breakfast will need a full review to itself to do it full service

wifi was pretty poor for a 5 star hotel - didn t bother us too much

had a wonderful pet friendly room in the annexe

wasn t made clear that we didn t have breakfast included and we had to pay 34 for a piece of avo toast

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

corridors and the whole smelled of garbage and dirty laundry

good wifi though so use vpn and bbc iplayer

wifi not always available

good wifi connection

also the laundry service is quite expensive: 4 to wash a pair of socks

pet friendly- yay

the roof top bar and the staff were amazing.

great vibe and lovely rooftop bar / restaurant

easy access to wifi

rooms are very clean and comfortable with tv and wifi throughout

the bar in the evening was very welcoming

small bar fridge in rooms

wifi was very good. furniture was good. the location was nice.

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

excellent breakfast

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few

staff poorly designed bathrooms spa facilities out of order gym equipment

with my family with two small kids and felt very welcome

gym was very poorly set up

also, wifi was rather

wifi not working

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the pool has too much chlorine and the laundry service was not available when required.

like location, the fact that it had a pool in the main area and a hot tub on the balcony of the room

we have three kids that didn’t travel with us and the peace for a city centre hôtel was great

the spa was a lovely added option included in the stay, and with no other visitors to the pool and sauna private

staff were very helpful but ultimately could not get wifi in our room

great breakfast + a community kitchen fully outfitted and a free laundry

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

location is very good, great kitchen facilities and fast wifi

good* the room was very clean and tv/wifi worked perfect

vintage vinyls and fleamarket books) isn't very necessary and the pool is not the biggest, but wifi is superfast

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

the wifi didn't work.

good wifi

wifi, breakfast but specially the staff

the room service selection was very limited.

access to a modern, near-by gym was also a very nice touch

wifi was never working, and when it did, the speed was so low you could only check email,nothing

even though there is no restaurant associated with the hotel there was still a room service option

room service was convenient for an evening where i had to work late, and it looked nice and tasted

the wifi was free and good

there was no wifi

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

the wifi is not that good

friendly staff, the wifi was good, clean towels daily

out of service elevator and mix up with getting laundry done.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

super nice designed! great interior design! good location in the city. spa option available.

we took full advantage of the spa and thoroughly enjoyed the sauna and massages

liked the hotel s pet mouse in our room and the balcony

no room service despite that being advertised unless you want a microwave meal

room service options good be wider

location. it was very clean. staff was friendly and they smiled! loved the room service option.

would hsve liked more weights and more variety of equipment in the gym

be advised that because it is not a full service hotel there is no bar or restaurant or room service

dickheads in best western next door unloading laundry truck at 03:00!!

beds very comfortable, spa/ pool / gym very good

rooftop bar was disappointing.

location, service amazing breakfast and very friendly and professional staff

we visited in march so the roof top bar/terrace was closed but the pool area inside was lovely

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

good location, lovely big room with a window that opens. coin laundry facilities

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

free wifi is a bonus and little touches like the robe & slippers were

gym is too small and equipment could be more modern/qualitative

swimming pool missing

no swimming pool

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

no restaurant, poor room service menu and the cooked meat at breakfast was off.

and we got an early check in which was great

wifi a little weak, but good enough to get done what was needed

room, bed, bathroom, daily room service are really high quality

breakfast was plentiful and varied. i only,wish they served pots of coffee.

the breakfast is super good

good breakfast and opened very early as we were getting the airport shuttle

late check out at 12 am and good buffet breakfast

rooms were great, breakfast was fantastic, staff were helpful, knew the area, this was our first time staying

restaurant not open on weekends (maybe when quiet??) no laundry facilities

the 24 hour room service and the private smoking area

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

hotel kids friendly with some games at the lobby for the kids to play and some sweets for them too

there was no information of any sort in the room eg breakfast times, wifi connections, etc

the small gym and pool were a bonus to relax in after a day in the city

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

gym

the bar was well appointed and comfortable for our nightcaps

sat by the pool and had a beverage

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

the outdoor pool was magical, and ideal for hot days

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

spa and restaurant on site great coffee a lovely area to sit around the pool