the staff is very friendly and helpful. the location is super and the swimming pool is clean.

superb breakfast friendly staff outstanding cleaning good parking facilites

car parking is available for airport parking

efficient, clean rooms, secure parking, tesla supercharger stations on the parking lot

was great, staff were exceptionally friendly, breakfast was lovely and the gardens we lovely

also indoor pool is not for kids younger than

kitchenette was missing the essential item . a bottle opener !!

wifi was out. portable hotspot only.

loved the apartment with kitchen totally unexpected

especially because of wifi and spa and the spa was shut and the wifi was only available in public area due to

the staff were very helpful from check-in to breakfast to the shuttle to the airport

great host. nice hotel. comfortable room. very good breakfast. excellent shuttle to airport.

breakfast and tea available at any time ! shuttle bus

wifi was really bad. no reception in the room. bad connection in the common areas of the hotel.

the staffs were very friendly. hotel was clean, nice and quiet. the breakfast was great.

wifi worked perfectly, also

parking lot available free of charge

no kettle for drinks in room, wifi not working in our floor,level 1

we thought the prices of bar drinks were expensive, would not use again.

wifi useless in the evenings when everyone was online

500 m of bordeaux airport, secure free parking, good food, do not have to go in bordeaux itself if you travelling

the fact that we lost wifi the weekend. no one to blame. this kinda thing happens.

was extremely comfortable, evening buffett was superb, room service not the best

to pay extra fee for early check in

convenient for the airport, free parking, early check in. efficient check in process.

wifi hs

this was very disappointing for the kids after a very long drive from england

free parking, close to airport, pool and lovely staff. really excellent value for money

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

restaurant only opening at 19h30 not ideal with young kids quite expensive for what it is unless you use the

of choice for breakfast

free shuttle bus to the airport

excellent shuttle service

my husband was thrilled to find a gymn there too

nice restaurant with good food, proximity to airport, easy parking

the driver then proceeded to stack tall, steel baskets, full of laundry, against our vehicle

convenience. laundry facilities (self service) great for long stay.

laundry looks perfect and water pool has warm water

all rooms are well equipped as well as kitchen

wifi doesn't work

the pool was a bit cold but the kids still enjoyed

the pool area was perfect after a long day s drive

the pool was closed which was a big disappointment to my kids

brand new hotel. very comfortable bed. excellent bathroom and mirrors! safe parking

black out curtains a d free parking

nice breakfast

the breakfast as well, perfect for a road

the options for room service were not

also the 2nd day we were not sure if we had to stay one more night and got late check out

room service and food at the restaurant was excellent

staff fantastic. lovely vibe in the bar area.

the parking just in front is very convenient

sat by the pool and had a beverage

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

beautiful furnishings and lovely staff. swimming pool great

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

high price compared to facilities no bottled water, coffeemaker in the room. no room service

very comfortable rooms and rich breakfast

location and bar downstairs

restaurant and bar on-site

no wifi

they obviously were out of the laundry, but full of dust, crumbs, hair

was excellent staff were very helpful beds were really comfortable fridge in room very handy breakfast choice

the bar fridge didn t work properly but for everything that was great, it quickly made up for that

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

was clean and bed comfortable, wifi was fast and strong in my room

expensive laundry.

they accept pets

great location. chic boutique hotel. lovely staff. excellent breakfast. very comfortable.

for our room the wifi was a bit patchy

a bit more fruit at breakfast would ave been nice

there was a convenient laundry and mini grocery store less than 5minutes away

great location and breakfast!

no connecting rooms in the hotel but we got two rooms next to each other for our kids

breakfast had great choice and taste

breakfast was really good

bar and restaurant offer good range and great service

staff were amazing and the bar tender was exceptional

they said they couldn t do room service at that time

day they were changed and unfortunately we were left with one bathrobe only (instead of two) - breakfast is the

great to have cafetiere coffee in rooms and free mini bar/kitchen which has great biscuits and lemonade

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe

i woke up with allergies, and when i looked down on the area rug, there were clumps of pet hair

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

no coffee/ tea in room, min bar fridge not working, shower head broken.

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

the facilities of hotel was without wasserette (only laundry service e

close to a laundry and short walk to catch the tram

laundry service although expensive

very comfortable, room facilities good, with good free wifi connection

had a great stay at the hotel, we are a family with 2 kids, 4 years old and a baby and we visit bordeaux for

the grounds are beautiful with an outdoor pool and very relaxing spa area

slippers room service got it wrong every time

and the reception staff were really helpful, recommending restaurants and arranging an early check in for us

pool and garden are super nice, a really good sport to relax while still being in the center of the

property, with a small beautiful pool

room, the secret room, was on the lower ground floor next to the laundry and staff room

had a wonderful pet friendly room in the annexe

room is tiny with one table and right by the kitchen with staff going in and out all the time

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

the mini bar contents were delicious and well curated, the breakfast was lovely and the setting on the

it was short 6 minute walk to nearby laundry mat

no laundry facilities

the size of the room .. i think a pet hotel has rooms bigger!!!

i faced problems with the wifi in the room

the outside bar seating upstairs needs a bit of attention.

wifi not working

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

also, wifi was rather

corridors and the whole smelled of garbage and dirty laundry

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

does not have free parking and there's an extra charge for the pet as well so, after all, it wasn't so good

location , double glazed windows so very quiet , nice breakfast , comfortable beds , very clean

breakfast wasnt great

the pool has too much chlorine and the laundry service was not available when required.

we didn't use the spa & hammam as we had our own jacuzzi

cheese plate at the wine bar was great, room was extremely comfortable, clean and large

the room was impeccable and the room service and breakfast marvellous

kitchenette, coffee machine, lounge area with tv

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

wifi, breakfast but specially the staff

the wifi didn't work.

also the wifi was good

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

small bar fridge in rooms

they have a new bar and breakfast that is exceptional

cocktail prices at the hotel bar were too high

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

also the laundry service is quite expensive: 4 to wash a pair of socks

roof top bar is an added bonus.

a double room, 1 bed, with views and i was given a small room, 2 kids beds, interior, no views

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

location excellent, roof top bar excellent, staff very helpful.

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

staff, facilities, cleanliness, breakfast all excellent

pet friendly too

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service

bed was super comfortable, the wifi worked very well, my husband had a very good massage

my wifi didn t work

we booked this property because of the gym but it was a very small gym, no weights.

we wanted to use gym facilities but we re not in the building we were in

the wifi was strong

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

pretty modern tv and good wifi

there was no wifi

good location, friendly stuff, wifi is fast

friendly staff, the wifi was good, clean towels daily

the wifi is not that good

dickheads in best western next door unloading laundry truck at 03:00!!

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

nespresso machine was not switched on so had to call room service

the spa was wonderful and the therapists there were downright the friendliest and caring i ve ever

service was excellent, great location. good gym

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

the small gym and pool were a bonus to relax in after a day in the city

struggled with the wifi.

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

wish you could have swim in the pool

the spa are is really nice

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

laundry was dark and on one visit the lights did not come on which was a bit scary

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

good location, lovely big room with a window that opens. coin laundry facilities

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

is room service but there is nothing suitable for vegans on the hotel room service menu

wifi connection was not good and not always available

the room service selection was very limited.

even though there is no restaurant associated with the hotel there was still a room service option

breakfast good and access to nearby gym an added bonus

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi was non existent for us who use ipads

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

room service

wifi a little weak, but good enough to get done what was needed

shared laundry facilities were clean and functional and reasonably priced

the hotel also has a self service laundry and a small gym

pet friendly, while they charge 10 per pet per night

clean and friendly place. local bar plays live music, serves food and has a nice atmosphere.

pet friendly but charge a fee for taking a pet with you

from location, breakfast,helpful staff and staff

breakfast delicious

breakfast: no english breakfast (but french or german). not very important in fact.

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

were very nice and even did some laundry for me quite cheaply as soon as i arrived

wifi wouldn't connect.

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

wifi did not work at all, i could not connect with my linux laptop.

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

, not flexible with early check in

it's absolutely amazing that i could travel with my pet and feel very comfortable bringing him

breakfast and view at rooftop restaurant were both stunning

the gym is a

especially dinner room service

is no self-laundry and microwave oven

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free

parking (fee applies) with decent ev charging especially for teslas

gym room was small and not equipped at all for a proper training restaurant was closed food offer

operate the tv, was not given wifi connection details when i checked in

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

everything was great - staff, room, spa and restaurant

the mini bar was well garnished with different beverages, and even more

they sell laundry pods at reception

i did not have time to check out the pool or gym

very modern clean ,lovely small pool for a dip ,staff very friendly couldn't fault it as was a very good

gym is a very very good standard

towels at the gym, no water (there is no bathroom neither), no tissue to clean the facilities after usage (while

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

no gym facilities, and the location was a bit

spa facilities are minimal - consist of just 1 sauna, 1 steam room and a hydro pool

the hotel is actually pet-friendly (even their website might be confusing about it)

no bar and restaurant openings seemed hit or miss

there was issue with wifi upon our arrival which took some time to get fixed.

far from downtown. limited hours of on site bar and restaurant.

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

good wifi

restaurant not open on weekends (maybe when quiet??) no laundry facilities

the food is really good - both dinner and breakfast is well above average

good air conditioning and wifi

has been recently renovated, and i loved the sofa bank-bed solution for families with two small kids

pet friendly