dickheads in best western next door unloading laundry truck at 03:00!!

was disappointed that i could not use the swimming pool until 0930 (which i did not as it would have spoilt

room service was limited and quality of food was below average for this type of hotel

wifi connection

friendly staff, location, cleanliness , good breakfast

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

slow wifi

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

wifi was a disaster

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

the wifi worked great and the room was very spacious

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

the wifi is not that good

there was no wifi

friendly staff, the wifi was good, clean towels daily

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with

carpets dirty rooms felt damp cleaners were leaving laundry in the corridors

laundry was dark and on one visit the lights did not come on which was a bit scary

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when

the location couldn t be better. the staff are very friendly and attentive. the gym is good.

- excellent location - free gym available just 2mins down the road

fantastic location. free access to a commercial gym is great

location , friendly and very helpful staff , very clean and comfortable room , good wifi and very high standard

comfortable and clean room, location, room service and friendly staff.

would hsve liked more weights and more variety of equipment in the gym

some machines in the gym weren t working hair dryer not great

we booked this property because of the gym but it was a very small gym, no weights.

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

room service options good be wider

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

the wifi is not very good. it didn't work the first night.

comfortable, there were great amenities provided in the room, the location was perfect, and the bar and restaurant

spa was a big bonus

gym was just two machines & a medicine ball, so not really a fitness centre as listed, though this

also the laundry service is quite expensive: 4 to wash a pair of socks

location, late check out, good breakfast

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

great vibe and lovely rooftop bar / restaurant

great location, friendly staff, very good bar and bar tender

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the bar in the evening was very welcoming

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

the beautiful cocktail bar and space was a real bonus

the pool has too much chlorine and the laundry service was not available when required.

room service was in name only many of the few dishes advertised were not available

was just great; one of the best i ever been; 2 rooms, 2 bathrooms, 3 tvs, small kitchen; just great

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff

corridors and the whole smelled of garbage and dirty laundry

there was a laundry mat just a few blocks away and a nice spa which was unfortunately closed but we were able

great location. comfortable bed. clean room. good wifi. free bottle of water.

, the location of the hotel is very convenient and the breakfast is very good and well presented

i mark down is the cleaning room service

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

the wifi was the fastest i have ever encountered

the wifi didn't work.

wifi not working

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

the wifi was not working well

also, wifi was rather

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

the spa facilities were really good if a little small but then again there is only 20 rooms at the

limited gym equipment

the spa are is really nice

the bar was well appointed and comfortable for our nightcaps

room, the secret room, was on the lower ground floor next to the laundry and staff room

of stale cold toast with different jams) while having to repeatedly get up and walk into the kitchen to get any

the breakfast was delicious

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

had a wonderful pet friendly room in the annexe

very nice hotel, love the breakfast

good breakfast and wifi

rooms / no connecting door between our room and adjacent kids room / no water source in separate toilet room

location and pet friendly

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

were very nice and even did some laundry for me quite cheaply as soon as i arrived

it was very clean and had a flat screen tv, good wifi, air-con and a cattle for tea or coffee

wifi worked only at the frontdesk. couldn't connect to it in the room at all

working wifi

wifi was not working well

it would great to have a kids menu option but i have been told its coming soon

she wanted a spa break

very little - the price of wine at the bar was a little expensive but that s it.

with my family with two small kids and felt very welcome

the staff are exceptional and were amazing with children, room set up also great with kids!

all good except -wifi spotty

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

no coffee/ tea in room, min bar fridge not working, shower head broken.

no complimentary water no working mini bar or kettle in room charged 3

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

it was short 6 minute walk to nearby laundry mat

no laundry facilities

great air conditioning and wifi, comfortable beds and friendly staff

i faced problems with the wifi in the room

the size of the room .. i think a pet hotel has rooms bigger!!!

close to a laundry and short walk to catch the tram

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

wifi quite unreliable and shower had very little water pressure and fluctuated hot to cold.

had a great stay at the hotel, we are a family with 2 kids, 4 years old and a baby and we visit bordeaux for

cool community kitchenette

location, great bar and fantastic staff

staff were amazing and the bar tender was exceptional

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

breakfast was very good with a lot of variety

there was a convenient laundry and mini grocery store less than 5minutes away

breakfast offered the usual selection and was well presented i would like to give a special nod to

and room service finish surprisingly early for such a large hotel, and the reception experience -

bar wasn't that well stocked and had run out of beer, only a belgium fruit beer was on offer, a few

i think the restaurant menu should feature a bar menu

expensive laundry.

breakfast would like more vegetable and some beans

we were able to get room service also

new room did not have wifi

very clean, had parking, breakfast menu, nice room service. comfortable bed.

of ibis s in bordeaux so take a map in case your phones wifi lets you down, so you know where you are going

convenience, free wifi, very friendly and helpful staff.

-very clean -really good wifi -comfy bed -easy check in with 24 hour reception

beautiful park nearby. cheap secure parking. pet friendly. beside excellent supermarket.

some wifi connection issue in the room.

they obviously were out of the laundry, but full of dust, crumbs, hair

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

restaurant's closed at the weekend . breakfast wasxpensive

would stay here again, especially when travelling with my pet

staff very friendly & efficient late check out was a dream cool decor great

set out, bar and restaurant area beautiful, staff 100 percent helpful.

breakfast was terrible

breakfast in nice surroundings

location and bar downstairs

breakfast was very good. the different types of bread were very tasty

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

we loved everything, the staff, the breakfast, the location, the structure, the room.

we originally booked because it had a garden, a spa and was central

no food by room service after 10 pm (i had a very busy day outside, traveled a lot and couldn t find time

the bar was not open on sunday, mon, or tuesday

wifi did not work

lovely little bar and outside area

far from downtown. limited hours of on site bar and restaurant.

excellent wifi

restaurant not open on weekends (maybe when quiet??) no laundry facilities

one person on reception, restaurant closed due to no staff, room service trays littering the corridors, only

the room was immaculate; the bar and restaurant staff were so very friendly

room is a little small when fitting 2 adults + 2 kids, but is perfectly doable for short stays

good selection of food for breakfast

is no self-laundry and microwave oven

loved the option of express breakfast at the bar

some gym equipment was not well maintained double bed was too singles pushed together, not enough

great location and good variety of breakfast choice

husband and i both like to use a gym

the mini bar was well garnished with different beverages, and even more

ordered a room service club sandwich at midnight

the spa was excellent. the bar also beautiful

food was amazing both breakfast and the in house japanese restaurant silent room, spa area is total bliss

excellent room quality, staff, gym, pool, sauna and steam room

excellent staff and a really good breakfast

a great range of food for breakfast of top quality in the breads and jams, fruits and yogurts

buffet breakfast had a large selection to choose from which is always a

late check out at 12 am and good buffet breakfast

proximity to station, attractive decor, excellent breakfast, informal atmosphere.

bar together with reception

the gym is quite basic

room service did not come one day and breakfast wasn't included.

for such a short stay it was ideal, but charging to use the gym and sauna is a bit much.

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

the community kitchen and laundry access made for an easy stay

kitchen and laundry area and breakfast

there is also 1 washing machine and dryer for laundry which was great (though these were in high demand)

laundry (essential coming off a long hike) and kitchen for nights we didn't feel like going out

helpful staff good size room and very comfortable great bar area and light food available laundry facilities at

they even have free guest laundry facilities and will provide a detergent pod for 2 euros

new, comfortable, free laundry room

was laundry that free to guests

the free laundry was an unexpected bomus

free self laundry

the housekeeping staff didn't follow the property's signage (about respect) on not removing guest laundry from

great breakfast + a community kitchen fully outfitted and a free laundry

the staff are amazing (shout out to elaine at reception and valentine at the bar - although all the staff were

value, close to the station, great amenities including the rooftop bar and pool and comfortable room

staff friendly, excellent location, roof top bar n pool exceptional

room service coupe have been better

breakfast should be improved.

all good breakfast on the roof

the hotel itself is immaculate with a fantastic gym and spa

wifi and tv features were all extra

this may have been because the hospitality staff was shuttling dirty laundry and trash around

overall i wouldnt recommend it for families with kids

beds, room design and lighting just right, good facilities like coffee shop, a lively restaurant, gym with new

climbing wall was great fun for the kids

loved the rooftop bar and restaurant gina

spa and restaurant on site great coffee a lovely area to sit around the pool

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

beautiful pool areas and rooms

sat by the pool and had a beverage

beautiful furnishings and lovely staff. swimming pool great

the staff were lovely and friendly, and the parking felt secure

breakfast, really excellent

drinks bar in room

breakfast and kettle in room and very clean and free parking

there was bunk beds in the room which the kids loved

they sell laundry pods at reception

gym is a very very good standard

the pool was clean and comfortable

- nice looking room, clean, cosy - swimming pool with view on the lake - nicely kitted gym - easy access to

breakfast was excellent, it is expensive but wotrth the money as the restaurant is decorated nicely

the wifi connection was not great but to be honest you don't need to go on social media every

definitely stunning public rooms with fireplace and beautiful staircase

location. nice chateau. good parking.

with our suite we even received free room service breakfast in bed on sunday, a nice surprise

we came by car and a free parking was provided

for example, laundry bag is a paper bag, no toiletries in the bathroom

the breakfast didn t have a lot of options

a point hotel, clean rooms, mini bar with bottled water, nice bed, great shower, aground a nice

if bar could open later for late arrivals, but this is not a big deal.

the very limited room service food which you could order at weekends was not

no laundry room

ideal for 1 night stop over with kids

coffee or tea making facilities in the room, no wifi, link to ibis home page worked but none of the links to

easy, friendly staff. good location, secure parking, nice breakfast served early.

pet friendly

no laundry - although listed on the website as a service offered

we normally have room service because of the dogs and they are very quick to deliver and the food is delicious

limited parking, outdated hallways, rooms small

the breakfast was good, not included in in room, but we decided to take it ( kids were free)

very friendly staff, warm, clean, secure parking, dog friendly.

the wifi could be a little bit faster. but it wasnt really a problem

frills but very comfortable, room has tea and coffee making facilities, a/c and free parking

easy free parking on site

fantastic stopover hotel with good secure parking

the hotel is walking distance from the tram station, restaurants, bowling, karting and casino

wifi slow and keeps dropping, breakfast selection could be better

breakfast is on the higher end of the 19 per person

pet friendly hotels are difficult to find but very important for pet owners when travelling long

nothing except pool too small for size of the hotel

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and