simply lovely, with ample parking, always clean, good food and drink a delight close

there is a small bar for an after dinner drink and plenty of restaurant recommendations to try

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match

maybe a variety for the breakfast.

the bar was convenient and the staff was very helpful

didn t have laundry facilities. had to keep reprogramming our room keys.

room 204 was directly above the laundry

didn't realize there was no laundry facility

the breakfast was delicious, neat & clean

breakfast was very good

had to accompany staff to laundry room and wait while he sorted through a bin of clean linens to find, still

to walk around to the front desk from the parking area every day because the room keys dona

easy to get to and very clean . lots of parking .

breakfast good and staff very helpful

the beds were very comfortable. the place was clean and beautiful. breakfast was fantastic.

breakfast was okay

the breakfast had decent options. the kitchen was nice the staff were helpful

in my room, there was duct tape around the carpet where it hit the kitchen area because it had failed and there

i loved being outside by the pool

it was very clean, had a great breakfast and the pool was sparkling clean too.

booked the hotel based on you guy having a laundry on site only to find out they were available

i go back in and a lady walks up saying her phone wasn t working in the laundry room

to get change for the washing machines, vending machines didn't worked and pool area /laundry area closes

breakfast was bad. exercise room and laundry room were not heated....very cold.

love our staying, clean room,quiet,pool area,gym,laundry room,friendly staff,computers a d printer available,

second, the wifi really worked

outside a lot of parking lots, some green and nice flowers

my king non-smoking had a mini fridge, microwave, updated bathroom and laminate flooring

our room was a designated smoking room, which we did not ask for

front desk helpful, plenty parking, pricing good , reflecting state of accomm

complimentary wifi was not working

the pool was small but the kids still enjoyed it.

close parking

that it's pet friendly so my daughter and her dog could come and stay with me

pet friendly

being on the 1st floor across from the laundry/maintenance area.....too loud

laundry facilities made my life much easier after my son vomited in the night and the staff was

convenient to family. decent gym

there is a nicely maintained pool in facility as well as a bar, and exercise room

taking a shower i found used bar of soap stuck to the little shelf in the shower

good staff and nice rooms and laundry area. good location with nearby shopping plaza.

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

the kitchen had a full sized refrigerator, microwave, and two burners

ask for non smoking room and smelled like smoke and wifi didnt work

the staff was rude and would follow us when we were doing laundry and continue to walk by our hotel room

ordered a king non-smoking and got a 2 bed smoking

every room reeked of stale cigarettes in spite of the fact that they were labeled non-smoking rooms

non-smoking room had a bad nicotine smell

it was supposed to be a non smoking room but it smelled so badly of cigarette smoke

clean, great staff and they have free laundry facilities

would stick continuously couldn't get in when you expected to heard others had the same issue parking could be

the wine location and pool area

the breakfast was good

the pool was a little cold.

the night parking for trucks are little bit noisy!

our room was very open, making it a good area for the kids

high pet fee $75

on sheets, cold breakfast, horrible parking, overpriced and to top it off they double charged my credit card

staff were exceptionally friendly. hotel was pet friendly. walk-in shower

charge for laundry

the pool was closed

on-site parking

nice hotel, very clean and great wifi

there is a restaurant and bar onsite, never went, so cant really say if it was good or bad

were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that

toilet took 3 times to flush, cobwebs on ceiling in corners, and down the hallway from bar that was too

wish i had known about the gym thought there was just a pool.

ample parking

breakfast was not great

pool was closed

no water pressure a little expensive for the size and accessibility to room no pool.

the wifi connection lagged, making it frustrating having to wait for a webpage to come up.

the wifi doesnt really work also

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

they told us it was the laundry it kept seeping in room thru gaps in the door

com when asking where local laundry mat was

there was no staff on duty that helped with laundry or towel needs or anything else

pool was advertised but no pool was on your check in information paper

the spa bath had hairs and a ring on it

there were strange cars pulling in and out of the parking lot making transaction which i am sure is the reason

non-smoking room smelled like smoke

the water pressure was low, the bathroom was nasty, the toilet was loose, the tv didn't work, no wifi, it was

fridge not plugged in before i arrived, multiple complete hand prints on both head boards, and no wifi signal

working there and the area police are very man pulling everyone over that comes out the hotel parking lot i seen

laundry and microwave were good for amenities

couldn't use the laundry facilities

clean friendly atmosphere. room was very spacious also, laundry room on site.

pool closed at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim

small pool towels, low pressure on spa jets

booked a king room and got put on the first floor in a pet room that smelled like strong cat urine

very friendly staff, breakfast was good

right off the interstate breakfast

was very clean, the staff were friendly, they had good options for breakfast, it was quiet, and it was a convenient

the door from the parking lot leading upstairs should have better security - anyone can walk right in

ice machine worked, laundry room wasn t open, pool was down

weren't told the pool was under construction until we got there

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

free use of laundry facilities

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your

the complimentary breakfast buffet in the restaurant was very nice

if you need a decent hotel that has free parking, it's your place

nice gym and 4 hbo

the breakfast bar excellent

nice clean place with extra room, good desk for work, kitchen

maybe just snow removal in the parking lot it was very slippery.

clean, new, wonderful accommodations. good breakfast. the queen suite was awesome.

loved the kitchen

cleaner laundry room, around the machines, please!!

the breakfast wasn t much.

all good but getting in and out of parking lot

still would like to see a hot breakfast considering the usual price of the rooms.

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

check in is after 5pm and even then the hallways where full of dirty laundry and garbage

the pools and hot tubs were filthy

laundry machines worked great and didn't cost extra

i love the free laundry option! this was a very quiet hotel as well.

the amenities laundry/pool and the room set up, location, plus price for the week.

the gym and laundry were helpful to have onsite

weird bloody looking thing in bottom of laundry basket

nice continental breakfast in a quiet room

breakfast was fine.

on-site parking was convenient

we were at the end of breakfast, so a little sparse.

inconvenient parking

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

wifi access was a bit poor.

the bar options.

coffee in the room, gym and pool available, free shuttle service breakfast available

it had great facilities, including 24/7 gym, breakfast...

free shuttle services were offered which helped take away some of the stress

and then i took a shower and there was a half used bar of soap with hair on it

- gym needed remodeling (water leak)

their breakfast buffet was the best i ve seen

the pool was fun for my kids

breakfast ended at 9:30am instead of 10:00am.

there were kids screaming and running up and down the halls at 12:30am.

didn't like the lack of shuttle directly from hotel to cleveland clinic

the gym equipment was broken and the overall building felt very dated

hotel employees shuttle us back and forth and they are excellent

staff from front desk to breakfast staff to bar staff, all were wonderful

hot water night 1 and night 2, no elevator, a/c, wifi, hot water or parking access all day/night

could use a second eating room. bar is crowded and noisy

ditto the breakfast in another restaurant

room service was quick and delicious

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

the dining area and breakfast and lunch area were lovely.

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market,

convenient with laundry and gym room

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

our room service dinner was excellent

parking, the room service menu, and lack of amenities

carpeting was old and dirty wifi was very weak, even in the lobby - could not use at all

nice to have laundry facilities and exercise gym

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

close to the hospital and laundry facility on site

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

the self service laundry was great and the shuttles to and from the hospital was great as well.

exercise room, laundry room, & outdoor fire pit.

i liked how i could do laundry at any time

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

- neighborhood was a little scary - they don t sell laundry detergent

the laundry room smelled like urine

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

adequate gym facilities

not a place for families with kids

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

laundry and dryer machine available, which was en unexpected extra plus

we could only access wifi in one part of the room, unfortunately not on the side with the bed and desk

fitness room and guest laundry were closed.

i could have used more bags in the room for our dirty laundry

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

there were no food options near the hotel other than the hotel bar and grille

the hotel is not serving room service i assume to covid

friendly the staff was when we checked in and the room service was quick for a saturday night

the amenities such as the roof top bar and downstairs restaurant were out of this world

had pet area that the dogs were curious about but didn't make full use of

the rood top bar is an experience and i loved

how pet friendly this hotel is

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time

we love the pet friendly rooms and feel very comfortable when we stay there

excellent hotel and pet friendly. comfortable room and bed. friendly and helpful staff.

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

clean and good breakfast

the gym

staff, location, breakfast, gym and cleanliness of hotel was great.

housekeeping left dirty laundry throughout the hallway til 8ish

paid wifi in hotels is always a bad thing.

no free breakfast but there is a restaurant

couple of small items to note - the wifi isn't very good, had problems even connecting to it

went well from the check in to the restaurant for breakfast

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

didn t enjoy the room service option

the staff is great and also love the bar and food

rooms are small, but what they lack in space they make up for with class and character

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

also only one bottle of shampoo and one bar soap for occupancy of two people

location. everything in walking distance. free breakfast.

had called three times requesting early check in, room wasn’t ready after being assured it would be

there was a full kitchen and fireplace

however, there were some issues: guest wifi did not work

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

there were no laundry bags for dirty laundry

then after our second day nobody cleaned our room or took dirty laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

that we didn t like although it would be nice if they had a laundry facility in the premise

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

not a huge deal, but when your traveling with kids it just doesn't work

didn't have time for breakfast

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

i made the reservation the women told me that the spa was same day reservations

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

room service was an extra $5 to bring food to the room

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

pool was occupied my groups of young children every time i went to use the pool. no hot tub.

room service. pillows

rooftop bar was closed

about 10 unruly kids jumping and splashing about

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

absolutely a fantastic experience. from the check in to the late check out perfect

wishing the bar had stay open later

it's really just a kids pool

staff in the kitchen were wonderful

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

originally added extra items to my room service tab

the bed was great nice tv room service was great

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

the hallway was dirty and there were laundry bins in the hall way all night

i go up to room and laundry carts everywhere even when i left that morning

no towels room not that clean and no laundry bags

trash carts and laundry carts were left in the hallways blocking some exits

the location and the room service was great.

they said they were still doing laundry and that we would need to wait

working pool, luke warm hot tub, no working laundry

the rooms were a great value and we utilized the laundry facility as well

there was no laundry facility, had to go to another hotel

wifi is poor in my room

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by

room smelled like dirty musty laundry, there were no towels

rooms were great and liked laundry facility

the hotel also had a laundry room and fitness room that i did not use

cold atmosphere, not really friendly. gym was a arctic-room..., so cold in there.

sink drained slowly. i was unable to connect to free wifi.

i did not use the fitness center but i did not like how it was inside the pool area either

cleanliness,pool,gym

location from airport is great and staff with early check in were very accommodating