they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

she even booked our dinner reservations and managed our laundry service

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

the lady at the reception was super lovely and helped us with laundry and excursions

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

i thought the cost for laundry was a little high at $5 per kilo.

everything including booking activities, transport, recommending great places to eat and even laundry

the breakfast was good, and the host was super nice and helpful

the owner makes breakfast every day freshly for you at the time you like

breakfast was delicious, the owner made me a different meal every morning

room size, bathroom, laundry service

amazing pillows!! convenient laundry. very affordable

town,and the best soda in the town la amistad value is the best,you have a common kitchen,laundry service

they provide laundry service, only $3 for 1 kg

room was very clean, there was ample hot water, wifi worked well, staff and other guests were very friendly,

a little but she is very accomodating and helpful and provides great value accomodation and a breakfast is

we were served a delicious, home-cooked breakfast in the morning, too

all wood, very nice and clean, friendly staff and very good breakfast.

friendly staff, good breakfast

her breakfast was unmatched on our trip to cr

breakfast was very good, the staff helpful especially ashley

the free breakfast was delicious

perfect location, large rooms, large bathroom, great staff and breakfast

amazing and personal attitude from christina and camila! great location! awesome breakfast :-).

breakfast was sumptuous, wifi good on lower floor

our room was smallish but had everything we needed and we had laundry service provided in a convenient

no proper laundry service

really appreciated the laundry

breakfast was excellent, and the whole place feels newly designed and very comfortable

the wifi is great

our host is very nice and informative, helps us with laundry for only$9

shower, great breakfast choices, awesome help with tour booking and shuttle services, overnight laundry service

the room was always clean and they helped a lot with laundry services

easy laundry service

the location was ideal and the hosts gave us great recommendations for restaurants, laundry and more

we also had our laundry done through the hotel - i'm sure we could have gotten a better price if we'd taken it

laundry is done very quickly for 10$ per kilos

she helped me book my transportation l, as well helped me do my laundry

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

we used their laundry service

room next to the kitchen area , right next so heard breakfast

super friendly staff. gave us access to their kitchen for light use for our children's food.

in main hotel are noisy - ok if an early riser, hear all the kitchen and breakfast activity starting at 6

breakfast was great, friendly staff who doted on our children, strong wifi, clean rooms, no bugs, great view

there were monkeys in the trees by the kitchen

20 a bag laundry service was really helpful

used laundry service

helpful laundry service

laundry performed at your own risk

the breakfast was delicious, with 4 cook-to-order options, and a delicious spicy passionfruit jam was

it was very nice to have my laundry done at such a low cost

thank you for doing our laundry with a discounted price

very fast laundry (2-3 hours) loved the outdoor kitchen & seating spaces facing the rainforest

a fan in the room would be great! lower laundry prices

also provided a fast and affordable laundry service which was great for the end of my trip

good restaurant with a big choice of good wines staff very helpful, the laundry service is fast and the massages

we made use of the reasonably priced laundry service - very efficient

laundry service couldnt get one of my t shirts clean

location was great, parking was easy

breakfast was fresh and delicious--the breads were outstanding

they have free parking and an extra service for laundry that was very useful

have a little restaurant/bar and parking right in front

the complementary breakfast was a real meal made fresh

breakfast was homemade, with different options to choose from

access and parking were easy

jose did some laundry for us overnight which was appreciated

the hotel includes a great typical breakfast every morning

wifi

delicious exclusive and traditional breakfast

staff were extremely helpful, rooms very clean and a great breakfast

laundry available

laundry services were fantastic

and cleaning staff were very very helpful and the speed of the laundry was incredible

were no hooks or laundry rests in the bathroom or elsewhere in the house which made it very difficult to dry

location quick laundry service big room

the breakfast was delicious and the attention to customer service was brilliant

landscaping and breakfast

very good breakfast

breakfast included was a lovely treat and you can choose from 4 different options

good location and easy access/parking

reception, bar and restaurant staff

the breakfast was satisfying and quick

many of the rooms are on top of a hill with no parking near them, so it is quite a hike to and from your room

first we walked on parking lot and than little bit around the hotel

plenty of parking

and to top it all off, the laundry is extremely expensive (example: 1 sock = $1, 1 sweatshirt = $6, 1 tshirt

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

the laundry service was good and efficient but a little on the expensive side

great and helpful staff and the breakfast was tasty

the location. the garden. the wifi, clean, nice surroundings.

very helpful organising a trip and with sorting out the laundry

the parking was on the street rather than at the hotel as we had been told, which was disappointing

great service, good breakfast kind staff!

the breakfast was made at a time that suited you and it was really nice too

wifi a bit spotty (worked in day 1, but not at all on day 2); a bit outside, better have a car to

also laundry service available for a reasonable price

it is a bit rustic. it would have been great to have laundry facilities due to the rain there.

sofia and her parents helped us with everything, including help arranging a night tour and laundry services

they also handled our laundry for us

had laundry done and was told 24$ in total which would equate to around 16,000 colones (based on the

we changed rooms, we gave our clothes to the laundry

the rooms are very nice and clean, the breakfast is beyond great

you can get coffee from the main restaurant/ upstairs bar but it would be a nice touch to be able to make coffee

loved the roof top bar and enjoyed great cocktails looking out to the amazing views

wifi excellent

laundry is expensive

you are self catering here if you wish and the team stock the fridge with some eggs and milk for breakfast and

facilities the views the tent the kitchen the staff the bathroom the bad was amazing basically everything

we loved the modern, clean glamping pod and all the extra little amenities like toys for my kids, complimentary

glamping experience, and the bar has been set very high

the first room they gave us was right accross from the laundry room, again staff talking loudly plus the washing

free parking was a bonus

lovely hotel, loved the playground for the kids and the gardens/landscaping

delicious breakfast - excellent choice of options

their breakfast was good with enough options

breakfast was excellent . other meals average

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

servers in the bar and restaurant were extremely friendly

kitchen staff for breakfast

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for

great job on our laundry ($12)

very helpful in setting up visit and guide to monteverde park, transfer to manuel antonio, and my laundry

our room (room 4, on the first floor) was pretty noisy, as it shares one wall with the kitchen, so we were

the location was very good, except parking could be a problem if more guests were there with cars

free parking on-site

loved the affordable laundry service and guided tour

i got laundry done and it was ready by checkout the next day which as great

the laundry in particular was a bit excessive with a per-item system of ~ $1 per item - we paid 10$ for

the room facing the valley was breathtaking and the restaurant has delicious food (and the breakfast being

the parking was safe and secure

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

good breakfast and dinner, view from room

poor wifi

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and

breakfast buffet had fruit, eggs, meat, and was very good

location, great views, good breakfast, and helpful staff

staff even put up hotel laundry outside my villa window

good parking

parking was convenient

nice custom wood, room size, bathroom, parking lot, not too far from city center, friendly staff

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

wifi is good

the location, great value for money, breakfast and the warm welcome of martha

offered a laundry service which was great

they took care of our laundry and helped book all our activities

we used laundry service, which was very good and compared to other places relatively cheap

the position , the breakfast and kindness of staff.

breakfast was huge and delicious, rooms were nice and clean

wifi is really bad, no connection, the laundry is very expensive

pool, gym and everything else was great

location and facilities are good. there's a small gym and nice trails to explore.

you can climb up to the swimming pool which is quite warm with changing rooms and amazing view for sunset

pool too small and packed with kids

owner was helpful in arranging transport and laundry. pleasant stay for the price

very limited parking

staff, room and breakfast was great. i had a nice stay.

the breakfast was nice and served at the time we wanted, everyone

breakfast is tasty

we ate there for breakfast and dinner

also - the cocktails from their bar are the best we had in a very long time (big shoutout to the barkeeper

always big smiles on the staff and a very special mention is the kitchen

the hotel, right off the reception, has a restaurant and bar that overlooks the amazing view

the staff was amazing and the included breakfast was delicious - best we have had in costa rica

reasonable laundry service

good breakfast

the balcony looked like a kids crib, it has a few to an abandoned construction place

watching the birds in the morning, watching the sunset from our balcony, to enjoying pineapple at breakfast with

clean room, good breakfast, friendly owner

wifi only worked in the lobby, not in the room. long walk to the room.

egg breakfast included; great view from room balcony; in-room bar refrigerator; large bathroom

no wifi in room

breakfast

the breakfast was great. a nice variety of food.

parking was tight, and mattresses need to be modernized - although still comfortable

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the price

had a nice stay here, friendly helpful staff, good breakfast, good location near the major nature reserves

the included breakfast was great- there were 3 different options

parking was not very easy.

the hotel has many hidden treasures, like their wine bar by their lake, own garden and farm from which their

we also loved the coffee bar in the room and the wonderful smelling soaps and lotions

we only had breakfast at the hotel but it was delicious

service at breakfast and a bit out of town. to be honest it's over priced.

the breakfast and dinner was perfect and the restaurant is so beautiful with a remarkable view over the

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

hotel was not full) & the laundry was way overpriced

the perfumed laundry soap and no heaters

the pool with a bar was exquisite

what you see in the pictures, the pool as well as the spa are closed for long term renovations

the cabins were very clean even offered laundry for a fee

they even offer a laundry service which we were grateful for

there is available laundry service at $4/kg

we also had our laundry done same day for $4/kilo

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

she is so helpful with tours, booking shuttles, recommendations, and did our laundry

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested

laundry service very efficient and much appreciated after a couple of weeks of travelling

amazing value for your money. shared kitchen lots of parking

and helpful staff with good kitchen facilities and nice rooms

breakfast ends at 9:00 (it doesn t matter if you re still hungry) and has only a few options

breakfast was ok

wifi in common area spotty

we did not swim as the inside pool supposed to be warm but was not (as it needs a lot of time to heat)

wifi.

laundry service

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

they also do laundry service which is necessary when hiking the volcanos and forests

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

and the opportunity to help cook local food with the chef in the kitchen was great for the kids

location: besides, other than the view & pool area, there is absolutely nothing to do there

wifi only in office not extended to rooms

the breakfast is only one plate per person which is a bit scarce, coffee or juice can t do both

breakfast ok. assess road terrible. wi-fi limited. view terrific

basic breakfast and restaurant

the staff were friendly and welcoming, and we were able to have our laundry done

the parking is on the grass and muddy area

unstable wifi

wifi was terrible

allowed own teenage children and friends (5) to use pool and made no attempt to stop them making racket and

the laundry service is cheaper than in other hotels we stayed

they even have a laundry service

the laundry service shrunk most of our clothes.

little tip - plan a day without activities because the pool is very quiet in the mornings as everyone is away

the included breakfast was amazing and delicious - 100% recommended rooms has an amazing view and surrounded

laundry

the food is tasty and varied and there is an excellent laundry service

had an issue with getting my laundry done and it was not done on time and they still charged me and did not say

laundry is done by each item rather than weight - so not great for large amounts of washing

our family room did not have a proper car parking

just use the laundry service that the hotel offers

our laundry was not returned and we had to ask for it

grounds, great view of volcano from room, friendly staff, great pool area, wonderful spa

swim up bar midday to mid afternoon is the best time because after that time it s basically a kids pool

the wifi was a bit slow but it was always working and therefore was fine

breakfast was not included but wasn t expensive and quite good in the restaurant

wish we could have used the pool, but the weather didn't permit

kids shared a bunk bed

perfect breakfast. good location. very nice personnel.

swimming pool is very small, with only one broken lounging chaud available.

the breakfast was repetitive every day but there were three options to pick from

the breakfast was simple but yummy and it was included

wifi was almost like we didn't have it

the place needs room service

the breakfast had many healthy options and was abundant

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

the breakfast was perfect, the host had great info and i loved the room and view

super super friendly personal. nice breakfast to choose. great showers and beds.

the pool was clean and breakfast was great

excellent coffee and breakfast. kids would love the pool

and friendly 5 star welcome and service, well equipped gym, the thermal area is stunning, restaurant and breakfast

hotel service, super friendly, vallet parking. free all-day entry into hot springs

there was a gym which was a bonus

an expensive place for sure, but the prices at the bar were a bit much, and ave restaurant was just

restaurants were too fussy for families. gym was very average.

the laundry service cleaned my white t-shirt s which turned light grey and the fabric lost its

excellent, dinner in two locations - pool location was very good

i highly recommend enjoying the spa as it was almost the best part of the trip

ample free parking

the gym is completely run down and seems to be from the last century

i would have liked more choices on the room service menu

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

it's about 90 or 95, certainly warmer than a pool, but not the 103 normal temp i'd expect

there is parking on site, location is great (10 mins into la fortuna ) and the hotel stsff can organise

things that kept me from giving lomas a 10: the very spotty wifi in our casita was frustrating because both my

thanks to eisel, the lady managing the place, always ready to help with everything i needed, from laundry, to

some stuff can be improved: towels for the kitchen, hangers in the bathroom, flow of the shower water

no wifi at the appartment. only at the kitchen erea.

location, attention, breakfast, everything was amazing they made us feel at home

room; she cooked breakfast for us when we arrived late (we thought breakfast was until 10am) the pool was lovely

our room had no coffee maker, no a/c, a door with a combination lock that did not work, no breakfast

the staff was very attentive place was spotlessly lclean rooms gardens etc breakfast was fantastic needs to be

the pool was out of function and this was not communicated prior to arrival

breakfast was delicious-- enough delicious food for 2 people

the pool is very dirty

lovely lodge and pool and great food and wonderful staff

hmm. the pool was beautiful.

there could be better light in bedroom and wifi was at time slow in the room.

couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

was no wifi in our room, hot water in shower did not work, couldn t close the door of the room properly

good laundry service for 2000 colones per dry kilo

very friendly and helpful staff and delicious (hearty) breakfast

breakfast is good, and the staff were very pleasant

the breakfast was good with different kind of options

wifi doesn t work

maybe pool would add more value

the room was big and had a great view to the volcan ud83cudf0b good breakfast decent wifi

wifi in the room- they did try to sort it out but then needed a new router

the view was amazing, hotel had a pool, very big rooms in the lodge

pool was closed, and the location of it inconvenient

was great-breakfast was delightful, -they cleaned our rooms and did laundry

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

wifi only worked close to the window

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

the kitchen and bathroom were both in excellent condition, which made the stay comfortable and

the swimming pool is on the edge of a beautiful garden, you can swim while watching the sunset on nicoya

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

and nice stuff (it was very nice to talk to vladi and to take a hike with his dogs), very cool pool with beautiful

the personnel was very friendly and we had the opportunity to use a laundry service (4 $ per kg) - we were very

the breakfast and the service

great location, easy to access with plenty of parking, a bit away from busy part of town so we didn't have to

hotel, clean and spacious rooms, lovely grounds and great view of volcano breakfast was great as

wifi not working in my room. seemed to be working everywhere else!!

they also helped with tours and also laundry

very kind staff and our kids loved the pool

before leaving, would be excellent especially with children, our guide was quite good with the kids on the tour

the spa is fabulous; the room is entirely open to the jungle

of screaming kids running around asked about a transfer of 3km and was quoted $10usd for a taxi

when we were on our patio we had a view of laundry bags and garbage

small things like no welcome drinks, if you want laundry service you have to take it and collect it yourself,

no self laundry facilities and it would be very helpful if you are out entire day in the wet muddy

room was close to the laundry room

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

t ask them to do your laundry

the hotel also offered to do our laundry for free, which is pretty unheard of

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not

laundry was a dollar an item so we went into town to find service

there were some bleach stains on our clothes after laundry we had done in house

price too high for what we expected. no accessible laundry facility.

bar,no alcohol service in general

enjoyed staying here - very nice place, beautiful pool area and the close view to arenal

very generous continental breakfast and tasty restaurant at whole

loved the convenience of everything close, safe, the pools

i love that they have free parking and laundry

i especially loved the free laundry facilities and the delicious breakfast

we were also able to do laundry which was a bonus

the place has excellent facilities, including a shared kitchen and laundry area

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry