noise from the pool and also from the bar across the street

everything. the lovely interior pool area with a bar and gardens, so peaceful.

fast wifi, center of orotina, very friendly staff with personal attention

safe parking

nice breakfast included

our 24 yo son loved riding the bike park trails while we lounged by the pool all afternoon

amazing views, great pool and amazing rooms

for me personally, the bar could already open up at 11 am vs midi

very friendly staff, beautiful territory, comfortable room, delicious breakfast

and i would be happy to pay a few dollars more to upgrade the breakfast a little more

perfectly, views to die for, amazing yoga room, gym, steam room, yoga classes, organic vegetarian vegan food to

80% of what they cook is home-grown (you can visit their orchard as well), and they have an open kitchen concept

the yoga class and the pool were also very nice

spa services were excellent

the view; the silence; the pool; the food and the staff

we used the laundry service, perfect after almost two weeks of travel

they had a wine opener as part of the units kitchen supplies

kitchen not well stocked and no light (one ceiling light was burned out)hard to cook in had a few

after coming back from the kitchen with the thermos of hot water he placed the thormos at the other end of the

restaurant and bar were great

breakfast was delicious with great view over looking the mountains

the wifi signal was very weak and unreliable

the breakfast was very good too

for the rest, only that there were some ants in the bathroom and kitchenette

parking place is available and is safe

clean room, with kitchenette and large patio

clean, spacious accommodation, lovely grounds and swimming pool

it has a pool and a lovely place to have breakfast

the pool was awesome but could have used a few more chairs/ loungers

the breakfast was fantastic and all the staff were lovely

the spa was also affordable and they were good at there job

location and breakfast was good.

plenty of secure parking if have a rental car

i also recommend changing the morning breakfast menu

staff, gym, rooms so cleaned and our porch by the pool! the on site restaurant was just amazing

great massage at the spa and well marked trails around the

too remote and breakfast a bit sparse.

our rooms overlooking the pool were private, comfortable, and had everything we needed

the food is good quality, the yoga studio is great, you can exercise, go for a hike, enjoy the pool and hot

the spa procedures also exceeded our expectations, all in all 10/10 points

nice pool

the location is great as it backs onto the beach & it has a pool, awesome garden & just a lovely chilled out

great artwork and quiet peaceful pool amd

no restaurant or bar as had been advertised

the pool was wonderful, breakfast was excellent, and the rooms were clean and comfortable

there is also a laundry service if you can't bring enough clothers

kids had a blast

was disappointed to find out that although it advertised mini golf and tennis you had to pay a fee to use these

early check in and late check out aren't options, we were welcome to use the facilities the day we arrived after

yet the other pools were equally nice for the kids

the restaurant at the place is very good, we had a wonderful breakfast there, and the view from the restaurant

the pool bar was fast

think the gym, terrace, and overall views are the best part about this hotel

com so our promised amenities were not included - no complimentary breakfast

the equipment for the gym needs updating.

laundry room

our suite included two queen beds and a single bed, with a walk-in shower and outside patio/kitchen

family rooms by the pool was clean and spacious, the breakfast was very good, diverse and tasty

fabulous place. lovely pool, great breakfast and very helpful staff

beautiful pool, convenient parking, and fantastic, generouse breakfast included

paling and wifi very good the property is very well maintained, and it is very

the pool was very nice and we really appreciated the secure parking

next morning we got a delicious traditional breakfast and we got all of that at a reasonable price

nice clean pool

24 hour security in the parking lot was great

no laundry

+tax per person, they do not give you more then 1 beach towel a day, bad experience with the laundry, on of my

breakfast was really good as well the service at the pool, but bar ocho restaurant ( service, quality and pricing

a couple of days the swim-up bar shut down at 5p

the pool is huge and beautiful

clean rooms, nice staff, excellent breakfast

the bar schedule was not clear.

well equipped small kitchen

the pool is nice, wifi worked great

the hotel features free parking, a restaurant with indoor and outdoor seating, a pool including bar and a lobby

the last day, after having my laundry done, the young lady mistakenly erred, then compounded it by adding clothing

room service

breakfast was wonderful

rooms, comfortable beds, nice bath with good hot water flow, pool was clean and great for the kids

the bar outside served beer from a pitcher vs on tap

nice and clean, but if you have a washer and dryer there, make sure you include a bit of laundry detergent and

extra money to upgrade to a 1 bedroom suite that gave me the flexibility to make my own meals, do laundry and

villa missed some kitchen stuff like more knifes, a scissor, laundry soap and kitchen towels.

they did not offer an option at the counter to buy supplies such as laundry soap, liquid dish soap, etc

also the main door was scratching the closet door for the laundry

curtains lets the light into the room, wifi signal very bad on the room, no pool towels, cheap and old plastic

food was good - staff helpful and available - the facilities (room & pool area) were clean, cared for and well

with blood shot eyes and disinterested demeanor, the female staff behind the poolside open bar were loud, rude

the wifi didn t work at all in our room, so we had to stay on the terrace to use it, and even then,

poor wifi

wifi was good and breakfast delicious

clean and comfortable - good breakfast - short walk to the beach - well priced - kids enjoyed the

staff, pool, restaurant/bar, breakfast, cleanness,ud83dude01

hotel is well located, extremely clean with a great pool that my child enjoyed greatly

the pool is perfect & breakfast

breakfast menu not including many lighter options

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

wifi not working in the cabins

all the kitchen items listed weren't in the room (not sure if they were available on request)

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

we looked at two, and they were cool and well-designed with an outdoor kitchen and shower but with complete

front desk failed to send my laundry out

laundry service provided was way overpriced

the breakfast was great, lots of choices, the children ate a lot.

kids club was not working on some days without prior notice

the snacks available between meals in the bar modest to the beach were disgusting

they did my laundry free of charge

off street parking. staff were happy to make coffee in the morning.

parking is limited and required us to park in a residence close-by

doesn t have breakfast for the rate they charged. the parking is subject to space but is safe

street parking

the condos were huge with laundry in each unit

alot of choices to stay private parking pools well maintained property

washer and dryer in room along with a full kitchen

wifi was terrible and practically useless

quiet, clean, safe. parking space. nice pool.

didn t like that we inquired about laundry services and we were referred to a laundry service outside of the

we even had a huge bag of a week's traveling of laundry that they washed for free

no laundry service available

owner and staff were all very friendly, the breakfast was delicious, and the property is beautiful

the grounds were great for kids

the pool is amazing

the breakfast was wonderful, and the staff were friendly

only able to use room wifi in the room

choice between continental and tipico breakfast - really delicious

rooms, food, people that work there really nice, nice pool

no laundry or iron at the facility. other than that it was a perfect stay.

clean, good location, helped me with laundry.

wifi

have recently remodeled and expanded the poolside bar as well as the parking area and sidewalks in front of the

clean hotel with attentive staff, refreshing pool, good wifi, good ac, beautiful outside areas, beach towels

had a light outside for the pool on all night that came into the room a bit

they were drinking, playing load music and had a few yapping dogs with them, around the pool area and in the

nice pool

it's a clean, friendly budget option, with small pool, in a

clean bright and new. pool area was lovely.

staff is friendly and accommodated a late check out due to illness

pool and parking too small.

wifi in our room

wifi very weak

beach front. nice private pool

friendly staff. secure parking. great breakfast. good ac.

breakfast was excellent in host very friendly will come back again our state met our

my room was impeccably clean, and the ample traditional breakfast was filling and served with attention to

free wifi

nice clean room, great air con, lovely staff, locked car parking. felt really safe.

the staff were lovely, really friendly, it had good wifi and a good room

location and allows pet.

the only thing is that wifi wasn't great

they tried to charge me for my dog and pet policy says no charge

wifi kept failing, sheets full of white particles, spring beds were not really comfortable

nice pool with a bar and good music that sets the atmosphere of the vacation.

breakfast is really good and the staff is really pleasent

wifi singnal

pool with small water slide in pool bar good breakfast included game room large play area for kids tennis and

they play good music during the day, around the pool

room, comfortable mattress, pool is clean, they have plenty hammocks, ac works perfectly, wifi

small outside pool and lots of

the breakfast is good

parking was a little uncomfortable due to people not respecting the right parking spots.

they are pet friendly, which is super important.

there is a small swimming pool on site and activities available such as zip lining

hmm. the pool was beautiful.

couldn t enjoy some relaxation time at the pool as a very large group of school children were running around

was no wifi in our room, hot water in shower did not work, couldn t close the door of the room properly

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

amazing property with very high-end features, furnishings, kitchen, electronics, and patio

i missed out on the pool and jacuzzi due to weather. (rain)

fantastic pool and hot tub overlooking the beach

recently renovated, beautiful interior, friendly host, awesome bar and kitchen

apart hotel is a little tired and dated but - the rooms are really big, they have a small basic kitchen if you

rooms are really big, they have a small basic kitchen if you need it, the gardens and good size pool are pretty

booked a room ($1200) with 2 double beds for me and my son and a balcony and kitchenette for 7 nights

there is a nice pool to hang out during the day

they have laundry services offered as well

parking was right out front, easy

pool

wifi was good

rooms were very comfortable and clean, as well as all the common areas including the pool

restaurent no laundry facilities debris on the beach but cleaner a short distance away rooms needed some

no laundry on site!

good location, good pool, enough parking

pool area was beautiful and a very fun place to relax and hang out

room service was once there in four nights

was constantly playing in the bar area and was a bit loud at times

they up graded my room. the green vegetation, and pool and bar area.

beach bar and lots of lounge chairs

very helpful, bar is great with good music all day, location perfect, steps away from beach

they up graded my room. the green vegetation, and pool and bar area.

good breakfast included

excellent breakfast included

my girlfriend and i enjoyed a private jacuzzi tub in the spa for one hour that was free, and that was a real

staff - brilliant pool - fantastic breakfast - lovely rooms - a bit dated, but nice anyway

the room, the pool, the restaurant, the staff.

also wouldn't recommend getting laundry done, it is very expensive and my clothes came out dirtier than when

the wifi, is extremely week in the rooms

big pool and an additional kids pool

beach, helpful staff, great amenities (pool, affordable bike and surf board rental, food, tiki bar, drinks)

my son and every lounge chair i tried was broken, it’s a small thing but when traveling with kids, those little

also needed to be on my balcony room 5 to get the wifi signal properly

front, conveniently located on the westernmost point in puntarenas, awesome pool area, the beach across the

it is in front of the beach and the private parking.

pool was good. room was good and location was excelent.

the breakfast could use a little more variety; ex) adding some fruits.

laundry facilities and kitchen

we had a two bath, two bedroom condominium that allowed us to have our own space along with doing laundry

laundry & room service was pretty inexpensive

condos are wonderful: spacious, nice kitchen, washer and dryer, beach and pool are great

the wifi was not always working.

great restaurant too breakfast was cooked fresh to order and had a great range of options

in the morning we checked out, they wouldn t let you leave the hotel before sending a room service woman to

free parking. good breakfast.

the parking lot is not convenient

great, secure parking lot with smiling attendants

poor wifi connection

the breakfast was good, and the property was lovely.

staff were very friendly and breakfast was good (especially loved the banana

big parking area for cars, safely behind the gate

staff was kind, and breakfast was good

lots of parking, great food, excellent coffee.

we travelled with our extended family of 15 which included 7 kids of all ages

the restaurant at the hotel exceeded our expectations, offering delicious dinner and breakfast options with

that said, i prefer their open-air property over those that are just buildings/ parking lots

to my room by a very friendly guy who spoke very good english, my sister left her purse at breakfast and a lady

breakfast, location, pool, service, smiles!

she arranged for our luggage storage, early check in breakfast to go

a lovely place, a charming swimming pool, great breakfast good staff

breakfast, the pool out our room door, friendliness of the staff and how they go above and beyond

the grounds are very beautifully maintained and the pool is absolutely wonderful

only suggestion is a self-serve laundry

more activities for kids

breakfast was amazing delicious, locally sourced food we really enjoyed the night

they were always willing to help and were amazing with our kids

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

breakfast was very good

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

a basic breakfast is included

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

wifi was not stable

gardens, the owner and his wife, the breakfast, the hot water, the genuine care they have for their patrons

close to good pizza and 24 hr store for any extras needed, allowed early check in, did a load of laundry for

loved the place, the breakfast was great, the bartenders and staff members were very friendly and respectful,

we saw macaw, toucan while having breakfast

incredible sunset views from the property, perfectly paired with a happy-hour cocktail, and a breakfast we really

wifi was terrible, you need to add an ap nearest to the rooms

kitchen

pool amenities

pool is wonderful, and you are just by the beach

location right in the beach in playa hermosa with a huge pool and comfortable clean rooms

beautiful pool with great sitting areas as well as nice view of the beach and surfers

they rip you off if you use their laundry services

i did not, obviously and was charged $75 for getting my kids' underwears, socks and such small items washed

has safe and wifi, mini bar fridge i had them empty for my own beer and water

parking was tight.

wifi did not work well , tv didn't work properly with wifi, no swimming in the beach, the air

provided a laundry service in a very short space of time

it has everything you need, restaurant, pool, garden and common area to hang out in to enjoy before having to

it was an amazing value with the included breakfast and airport shuttle

borderline rude, both while we were checking in and afterward when we asked them to look into the wifi, which

stay, close and food is great value and cheap, the pool was great

wifi could be a little better

really cool modern touches like having wifi so strong for streaming, they don't even need tvs in the rooms

gentleman who met us at the gate asked if we needed any food or drink because the restaurant and bar were closing

the grounds were beautiful includ8ng pool area hardens bar and restaurant

we had an early flight, so the breakfast to go is a nice touch

breakfast in the restaurant is nice with a great view

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

the breakfast was delicious and in a beautiful setting with the view of the valley

laundry service, reasonably clean rooms

kids were disappointed

fancy, but the necessities were covered: comfy bed, coffee maker, hot shower with good pressure, wifi, and a

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in

the grounds were neat with a lot of mango trees, benches to sit on and a quiet pool area

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

laundry was $1 usd per piece!

breakfast...

have free breakfast included, the hotel is really clean, the staff is amazing, the pool its clean and nice

very nice pool area too

we got great room service too

breakfast too small and the room i was in didn't reach the wifi

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

breakfast was hearty and delicious

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

provided conflicting information regarding the price of shuttle, laundry and other services

hotel didn t offer wifi and the staff, although friendly, didn t have connection with poas volcano facilities

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

wifi didn t work, check in experience difficult

at check in they didn't take the time to give us the basic info like wifi, breakfast time, where breakfast

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

wifi was a little bit weak

husband collected the hire car easily the next morning while we swam in the pool

the beds are comfortable, it also has a nice pool and the garden is very beautiful

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

laundry service was also great and quick

they even did my laundry for a small fee and what a fine job mellissa did with it

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

our whole laundry was washed and dried for 5000 colones

kitchen was a little bit small and disorganised

internal walls seem to be very thin - you can hear everything (conversations / kids / tv etc) from rooms next

the pool and gym looked nice

swimming pool on the 4th floor, great for kids

exactly what we needed for a hotel next to the airport. free shuttle aswell.

plus the kids play place that’s in the mall called playtopia was one of the coolest play places i’ve

our kids enjoyed our short stay a lot

the breakfast was traditionally prepared, rice, black beans, plantain and eggs

the room was lovely very spacious and breakfast was great!

room was not clean. wifi didnt work sometimes.

the end, but it took the best part of an hour of sitting outside trying to use the free airport wifi

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

the breakfast was also good

terrible wifi and noisy neighborhood

they allow guests in your room. breakfast was included in the price and it tasted good.

excellent location super friendly staff great breakfast

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

small comfortable place to spend the night. good breakfast and service. thank you!

the wifi was good

good hot water and good wifi

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

wifi in room

parking was included at a secure lot nearby

we were never successful getting the wifi to work, even though we got connected.