couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming

i am a thirty seven year old woman with three kids and was visiting a friend nearby

didn't use the bar but that looked

looked after adults, kids, dog and even had secure lock up for bikes

the staff were friendly and helpful. the bar area was lovely and breakfast was great

parking was included at no extra cost

amazing room service

free parking

very friendly staff and facilities of bar and restaurant.

free wifi worked great

laundry was crisp and fresh

friendly staff; fast free wifi; good choice of facilities; comfy rooms.

nice breakfast, good wifi

wifi didn't work in the room

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

the place is very clean. staff were very friendly very smoth check in. good parking space.

not good for car parking

there was also adequate free parking just outside the hotel

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

i couldn't get connected to the wifi but didn't try many times.

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

plenty of free parking available

only upset was being charged an additional service charge when we did not have room service

s coming into wedding season , lots of kids left to their own devices whilst the parents enjoyed themselves

wifi wasn t blindingly fast

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they

great location, plenty of parking, helpful friendly staff.

warm welcome and quick room service.

took ages and staff were miserable, also food was luke warm , there was no wifi, and the room we stayed in needs

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

i was on the bottom floor and the corridor stunk of dirty laundry - awful

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

30 for early check in we arrived from leicester just after 10

gym was a nice surprise ud83dudc4dthe mini bar at the room was excellent, bed really comfortable

the hotel is not central, but has lots of free, private parking

the availability of parking was great, as were the location and views

use of swimming pool

no water in gym

i returned home so refreshed after a well needed de-stress at their beautiful spa and swimming pool

the car park wasn t very good as the cars wernt parking in the correct spaces.

wifi didn t work, as soon as we get walked in the manager said that she was wouldn t recommend

we had lunch when we arrived, dinner in the evening and breakfast in our room- the food was delicious

in the hotel for one night after a days walking in the brecon beacons, used the hotel bar and restaurant

sauna very good; didn't try pool as it's outside

relaxing stay - excellent food dinner and breakfast - enjoyed the sauna and spa pool.

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

we couldn't lock the door from the inside and room service almost caught an eyeful

parking, lovely quirky room, very comfortable

they also did my laundry which was very kind

oh yes also on arrival for 24 hrs the reception area was full of laundry bags

the pool, the jacuzzi and everything in the spa area was perfect and definitely worth it

wifi through the hotel was either off or so slow and dropping out most of the time we were there

staff were super friendly and it was great to have the gym and pool available

we were next to the laundry facility room, which was noisy in the morning

no information in room about hotel, no breakfast starting and ending time, no wifi password

room service, not required but little evidence of their presence

no real complaints at all with the hotel itself. the wifi was poor though.

lovely breakfast

a bit tired - lots of laundry bags lying around - i tidied up a few empty coffee cartons off balcony next door

bar area was cute but it was the room itself, the view from the balcony was just fabulous

wifi difficult to get online.

controller did not work wifi did not work balcony door did not work bathroom needs upgrading, no shower gel or

value, amazing food, kids and pet friendly

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

the room was located in the basement opposite the laundry room

no gym

breakfast was varied and very good

was excellent except for the wifi

room service trays were left in the corridor from my arrival on the night and were still there at

good location, comfortable room, nice little gym

hotel lobby and bar area was spacious and comforting

the reception area, bar and eating areas are lovely, very clean and modern

nothing really, except there was delay with one of room service orders.

room service menu is a bit pricey and limited would prefer the food from the bar

was fantastic very helpful ud83dude03 the pool spa and gym were excellent it's a shame the steam room wasn't

have breakfast this time have had breakfast before as much as you can eat

bar could have been slightly cleaner and had more staff

breakfast was full english with cereal and pastries

the cleanest - grime around bathroom tiles no wifi in studio i stayed in

we ate our evening meal in the bar area as the restaurant was fully booked

ample parking and very pleasant location

v poor wifi, a gym would have been excellent.

friendly staff, huge parking area

could have been better communication in the rooms of how the covid room service/laundry worked

the spa exceeded our expectations

could have been better communication in the rooms of how the covid room service/laundry worked

the staff were very accommodating. even amended some of the room service menu for us.

great for kids, good size room and use of facilities.

the guy who also works behind the bar i found very awkward and not so easy to talk to compared to the lady

the overall inn is very tired - needs an infusion of money to upgrade. wifi was unreliable.

tasty breakfast, clean rooms and polite staff.

restaurant was good with plenty of choice staff friendly, efficient and attentive excellent breakfast

bar has a fantastic atmosphere and very much a good pub

breakfast excellent- tasty well- cooked and good service from kind staff

room service available, breakfast was nice and served from an early time

they also claim to have high speed wifi which they advertise on their booking sites, they fail to mention

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

we had a table set up in the lounge bar so we could have the dogs with us which worked well

a rich choice of food for breakfast

lovely room overlooking the golf course from balcony

the free use of the health and racket club (gym, swimming pool, whirlpool bath, steam room and sauna) was the

i liked the fact the resort had the bonus of a spa, swimming pool and gym included and the golf course

plenty of parking and large but all pretty contained and manageable

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

no cooked breakfast option and no coffee facilities in the room

pet friendly and kind accommodating staff, plus all my favourites for breakfast

easy access good parking

wifi was a bit up and down everything else rated 10/10

bed and spa bath was amazing!! employees was so nice!

no room service for drinks only food it states you could have room service for a fee, bars closed at

didn t like the breakfast part was no menu for for breakfast or drinks all that was offered was english

wifi spotty, and no air con, not a big deal

wifi connectivity not good for accessing work systems.

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

we looked out into trolleys of laundry

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we felt like kids being scolded and so embarrassed

breakfast excellent with plenty of choice, service at the bar was a little irregular

i got a great night sleep and so did my wife+kids wifi could do with better speed but i paid a great price to

lots of kids but was quiet at night and given a quiet room so no problem at all

sitting area when having breakfast is small ,if you could improve on that .

were exceptionally amenable in terms of early check in, and general care and consideration

pet friendly rooms, big room and large car park. good free breakfast.

wifi was not peropely accessable in the room we stayed, but alternatives were provided for the

lovely choice of food at the breakfast buffet and plenty to chose from in the bar also

a great stay and parking was available as well

lovely welcome, good reception. had a wonderful meal. nice breakfast.

great location, free parking, great rooms and facilities and very helpful staff

parking mainly on the street

management should not rely on kids

had a family room with 2 lovely single beds for the kids, our bed was a pull out double which wasn't as comfortable

we had asked for rooms next to each other because we had kids but this was not fulfilled

free fast wifi

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed

had a bit of an issue with connecting to wifi in my room

gym was well equipped

i went to the floor above but there was no laundry or maintenance room there

value for money. free parking.

excellent wifi and located within 10 minutes walk of the city centre

free parking, free wifi, spotlessly clean. good location for newport city.

it was ideal for the purpose of one night and staff very friendly car parking fine

another thing could be done as well is leave some little information like numbers and wifi passwords and some

free wifi had fantastic speed

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

and no signal, so don't forget to ask for wifi code which i unfortunately did

wifi not available at all in 2nd floor -disappointing

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

we had room service which was very quick and staff very helpful but the food was seriously lacking

wifi was very poor

wifi great too

com and rang them to ask about bringing my small dogs, and was told they have pet friendly rooms and if i booked

absence of microwave or kitchen

no onsite security parking, no wifi available

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

comfortable bed. free wifi

unstable room doors, bad lock system, no wifi, bed sheets not clean

the wifi is good, although patchy due to the ancient 15th century walls

for single occupancy did not have a tv, but after a few busy days i did not need one (there is wifi) & relaxed

good wifi in reception/lounge area

very friendly & helpful hosts, the character of the inn, the evening meals, and plentiful parking off street

lovely breakfast..great shower,clean,nice grounds,good wifi

it has a small kitchen downstairs, with the bedroom and bathroom upstairs, and a little desk under the stairs

we had such a fun time the night before with the gang in the pub we slept late for our breakfast

lovely staff, great breakfast, clean room. perfect for a golf trip!

the friendly relaxed atmosphere, the shared areas were great, fab kitchen facilities with freebies like pasta

beautiful building an garden . loved the dining room and bar .

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

the telephone didn't work so couldn't order room service as

the wifi was intermittent in the room but not an issue and nor did spoil our stay

friendliness of the staff and the ambience of the bar and dining area

- friendly, approachable staff - lovely breakfast - clean, comfy rooms

breakfast was tasy, in a quiet bar across the street

were surprised that the breakfast was not in the hotel but situated across the road

room above a pub and there was people coming back to their rooms till 0400 then people with noisy kids up at 0

car park very accessible late check out arranged very promptly and no extra charge