moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

i was on the bottom floor and the corridor stunk of dirty laundry - awful

wifi was very weak

room was clean, spacious and cosy. we really liked the late check out.

good parking, excellent restaurant and bar

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

the hotel and restaurant is dog friendly which is so helpful to pet owners

breakfast was not to the kids taste.

very good breakfast and evening meal room service

a dislike, but something people have to consider these days when selecting a place to stay: an ev charge point

accommodated my request for a higher floor, everything was perfect and the rooms are stunning, spacious and

views from bar/breakfast room of golf course

the availability of parking was great, as were the location and views

choice of breakfast menu catering for all needs including vegetarian , good spa pool and gym facilities

running our pub what a gem great rooms and we where only in a economy room pool jacuzzi sauna gym spot on

the cleanest - grime around bathroom tiles no wifi in studio i stayed in

wifi u useable

room service was late, some of the food cold, some food undercooked.

the bar area is a tad small but that is really it!

i was in a room above reception / the bar which was a bit noisy later on but this had already been pointed out

it has everything you need from a gym to a pool table.

the restaurant was full and couldn't seat me so asked for room service

free parking, good room size and room rate. very polite staff. exceptionally attentive.

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids

by a lot of builders so parking can be a bit tricky but there is a quiet overflow area to the

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

there was plenty room for parking and the grounds were beautiful

wifi did not work in. room i was in room 28

this last trip i tried the new house burger for my room service dinner

kitchen would not answer even when it was within opening hours so room service was none existent

wifi not good as a business user, struggled with emails.. not the end of the world..

easy parking good location clean tidy and bar got a lot to do

good food options loads of sport screens and great busy spa and gym

the pub should have some food available for kids if they advertise as family friendly hotel

wifi also good

noise of kids on lobby

the facilities are fantastic in the spa, pool area is clean and i saw members of staff checking the pool water

en-suite with elemis products & water for each every day, a sense of calm throughout, blue badge parking opposite

no kids activities

parking on site and very nice grounds

we didn't use the bar or restaurant but it's looked good as did the

t work in our first room & no phone in the second room so had to go up & down the stairs to order room service

plenty of good parking

great location, plenty of parking, helpful friendly staff.

laundry was crisp and fresh

i had free wifi which helped me with my work

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

bar was very comfortable and the evening meal on the first night was exceptional, really good

wifi didn't work in the room

in the bar compared to a lot of places really exhausting steps if you are disabled no

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming

access with small kids and rooms were small

there's a lovely little bar downstairs for a drink in the evening

i am a thirty seven year old woman with three kids and was visiting a friend nearby

track windy road is shared with golf course traffic

would have been a good idea to have a room service menu not enough parking

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

room service available, breakfast was nice and served from an early time

would be perfect if they recommissioned their spa and pool facilities - when i want these, i stay elsewhere

free parking

the secure parking is brilliant and the breakfast is lovely

breakfast was fab, hotel cozy warm, hot powerful shower, clean, with secure parking

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

wifi and excellent cooked full english breakfast

wifi throughput and signal strength is not awesome

another thing could be done as well is leave some little information like numbers and wifi passwords and some

free wifi had fantastic speed

not enough information given no wifi code and times of breakfast and car parking

wifi not available at all in 2nd floor -disappointing

brilliant breakfast, having to cross the road is so ok on a fine weather day

wifi was just ok but not perfect

the location of my room didn't provide very good wifi

pleasant bar area with friendly staff

no wifi signal in my ro room 9 i was offered a different room for my second nights stay

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

excellent that the hotel is pet friendly

there are so many amenities that we didn t manage to try such as room service and spa etc since we only stayed

they need to change where they store their laundry or use a different laundry service

- from helping me sort out car parking for a client i was meeting in the morning to agreeing a late check out

free wifi available throughout the hotel

bar area and restaurant lovely and relaxing, all staff very friendly and accommodating

polite helpful staff on check-in, in bar and at breakfast

staff, breakfast are also lovely, room services available and very good value for money

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

not the cleanest either; towel rail not working & poor communication from staff regarding pet charges-

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

loud noise at 5am laundry being collected/ delivered for 2 hours!

bar and restaurant really nice and security on door at night

gym and swimming pool were

that kids could use the pool at any time

kids loved the pool and staff were lovely

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

everything was perfect except for the wifi. our room was 218.

luxurious bathroom and a fantastic stainless steel swimming pool

and helpful staff made the stay even more pleasant, lovely pool kids loved it

brilliant staff great gym

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened

the breakfast was delicious

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the breakfast was lovely and the bar was nice too

room service was great, nice food and speedy delivery

it featured a master double bed for us and a comfortable foldable double for the kids

it featured a master double bed for us and a comfortable foldable double for the kids

my room was between the laundry room and cleaners room

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

en suite bathroom , good breakfast , great location , good wifi , good tv and comfy bed.

wifi was hit & miss

also found a hair dryer and a laundry bag which you can order service for

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

faced a rather industrial back-end of the building and a large truck was there every night for laundry

no laundry service

staff were friendly breakfast good room service great

great staff, perfect location. wifi was also great for me to do some remote work there

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

24hrs receptionist, free wifi, close to all shops and great price

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

the floor underneath the beds was filthy (kids dropped their toys under the bed and it was a horrible job to

bar closed at midnight

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service

clean bedding and laundry

disappointed that we had laundry bags outside our hotel room on arrival

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

something not right with laundry

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

had to pay for wifi

everything from the room service to the staff

comfy bed with a good room service menu if required

the hotel is clean with a nice relaxed atmosphere and the buffet breakfast is exceptional large variety to

no laundry service

my room was right next to the laundry cupboard so was woken early

the wifi

the only complaint would be not having fried egg on the breakfast but that’s only because i don’t like

nice lounge on the ground floor with a bar and tv, nice breakfast room

of course that's not their fault, but the laundry house's, so i can't really comment

i had friends visit this one time and they were exposed to the sight of all my laundry

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

location/ early check in

bar was closing so i had to order from my room

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

not overly enamoured with the burger on room service and the 5 service charge a bit steep

wifi on 16th floor was slow.

early check in, friendly staff & so close to the shopping centre (and many other attractions).

very small gym and no pool

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

the ev charger outside

your a pet friendly hotel, u shouldnt let animals stay in a room that the next night is going too be use

loved the room service

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

location and pet friendly

the sofa bed was narrow for 2 kids and a poor mattress.

very nice staff and good to see pet friendly

staff are fantastic especially lisa at breakfast

are great and very convenient for anyone on a long term travel, as it s difficult to find laundry access etc

social hour was great, rooms were fantastic and add bonus was the free laundry

the cheapest laundry (50c)

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

having the opportunity to do your laundry for free is also a great advantage

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

no room service for drinks only food it states you could have room service for a fee, bars closed at

the hotel was spotless, the breakfast was outstanding with plenty of choice, and the exceptional service made

family in the room above had 3 small kids, sounded like a heard of elephants

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

had extremely slow service at meal times when ordering from the bar menu

hotel, great they allow a pet - breakfast included but didn't take as mum offered - you can't say no eh

staff, room service, quiet for most of the stay and especially at night for restful sleep

spa and the superior room had good facilities

and best of all, a coin operated laundry on the second floor

laundry machines only accepted the old 1 pound coins.

dryer broken, but i'm grateful they had laundry on site

also liked that there were ice and water machines to use plus a laundry room

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

would prefer the spa without lots of kids in it

the kids had great fun in the pool

wifi was great as well

- central spot in ebbw vale - awesome service from the front desk we got there super late, so the parking was

wifi poor

tea making facilities in the room, good wifi, and best of all very comfortable bed

no wifi

we didn't have problem with parking