leaving and no robes to use to and from the pool

really nice room (albeit slightly dated) with a view over the golf course

was unable to get any wifi reception in our room, not sure didn't bother to investigate

comfortable, breakfast was lovely, everything you could need was available, i didn't use the spa but friends

happy about location, ease of parking, restaurant and friendly staff

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

gym could be in better condition but it served my needs so certainly nothing major and in no way

lovely location and staff excellent- breakfast delicious

room was a little small, and the gym is a separate building

slight lack of choice for breakfast, it was just usual fried breakfast

they also manned the bar and were very chatty, helpful

me & my kids had a fantastic time and happy with our stay and the kids loved the place

room was clean and comfortable, the rooms have plenty of toiletries if you forget yours plenty of parking

sitting area when having breakfast is small ,if you could improve on that .

kids loved having access to the pool and we managed to use the pool 3 times over the weekend

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

i loved the breakfast, was delicious

children loved it! swimming pool!

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open

parking on site and very nice grounds

plenty of parking

restaurant was closed (due to covid) but room service was available

t work in our first room & no phone in the second room so had to go up & down the stairs to order room service

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

we looked out into trolleys of laundry

then i was woken at 05:00am by the laundry truck collecting crates outside my window

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

spacious rooms, great value for money, lovely breakfast, staff were great, beds

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

also the room was over the restaurant and kitchen and there was quite a bit of noise but overall we really

the first night was very very noisey and the kids were running up and down the corridor

good food options loads of sport screens and great busy spa and gym

busy swimming pool

could have been better communication in the rooms of how the covid room service/laundry worked

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

plenty of parking close to entrance

could have been better communication in the rooms of how the covid room service/laundry worked

the restaurants were first class with the main restaurant offering breakfast and other meals, and the lounge

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

breakfast expensive ...didn't like the bare floor

pet friendly and good price for a budget hotel

free wifi

close to town, it had parking

gym was small but clean and tidy and fresh cold water was available

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44 (not eating

room was excellent gym was a nice extra

the options for room service and travel essentials on request is exceptional

i went to the floor above but there was no laundry or maintenance room there

was great and close for celtic manor golf resort, room were clean and bathroom very modern , breakfast was cooked

it was ideal for the purpose of one night and staff very friendly car parking fine

good location with free parking. comfortable room, helpful staff and a nice breakfast.

plenty of off-road parking

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

would have liked more tables for dining with pet

wifi everywhere with no password

a well stocked bar open to midnight and a great breakfast in the morning

the room was very comfortable, with free in room wifi

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

poor room,poor service, poor wifi, poor communication.

free wifi

no onsite security parking, no wifi available

wifi didn t work

no laundry bag or explanation of this service

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

clean bedding and laundry

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

catered meal was very poor. laundry and parking expensive

wifi not available at all in 2nd floor -disappointing

not enough information given no wifi code and times of breakfast and car parking

and no signal, so don't forget to ask for wifi code which i unfortunately did

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

wifi throughput and signal strength is not awesome

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an

nice bar and restaurant

lovely spa too

also had room service which was very good overall a very enjoyable day and night at this hotel would

loud noise at 5am laundry being collected/ delivered for 2 hours!

good location. plenty to do. good facilities. breakfast was lovely. highly recommend.

big shout out to lunalisa, thank you petal ud83dude0aud83dudc4d

location, friendly staff, comfy beds, gym, swimming pool

the use of all the spa facilities was very nice.

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

a spa would be a nice touch, but can appreciate the building is as it is in the city centre

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

complimentary wifi & tea & coffee in the room was great

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

the cleaning company who does their laundry put a few holes in one of my shirts

no real window; would have liked access to laundry facilities.

early check in was appreciated

the room service team also did an amazing job in catering for a couple of dietary requirements - thank

decorated room was big and very clean and warm equipped with all we needed staff very pleasant room service was

very small room, terrible view and terrible bed. my kids room was much better

my kids being with us

wifi didn't work in my room

for lads weekends away but nor sure about a romantic weekend away with the missus or a family/kids

they need to change where they store their laundry or use a different laundry service

the free wifi was very slow. had to pay an extra 10 for premium wifi.

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but

room service

dangerous for people with allergies and kids

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

my room was between the laundry room and cleaners room

friendly staff at the gyros assisted with early check in

really spacious and always clean with fantastic wifi signal

24hrs receptionist, free wifi, close to all shops and great price

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

great staff, perfect location. wifi was also great for me to do some remote work there

no laundry service

faced a rather industrial back-end of the building and a large truck was there every night for laundry

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

also found a hair dryer and a laundry bag which you can order service for

omelette bar in the morning would be great. no drop off points in front of hotel.

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service

probably would choose a quieter location if i were travelling with kids or was not planning on having a few

have to say, the wifi in the room was

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

everything except the charge for wifi

bought the kids some pens and colouring helped up to the car afterwards

no wifi in room

understand that due to covid food was restricted to room service only, but the choice was very limited and not

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

comfy bed and room service

on the two occasions i rang through for room service, the staff were keen to ask if there was anything else

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

really liked that fact that the hotel was pet friendly and the staff made us feel welcome

i explained my children had learning disabilities and i would require room service as apposed to my children

of course that's not their fault, but the laundry house's, so i can't really comment

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

i had friends visit this one time and they were exposed to the sight of all my laundry

the 24hr gym was the icing on the cake

no wifi

my room was right next to the laundry cupboard so was woken early

no laundry service

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check

staff very friendly,kids loved the family room with the bunk beds

there was excellent free, strong wifi

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

we had a waterside view. they were pet friendly and made our dog welcome.

breakfast kids loved it was plenty for everyone and there was a few options

breakfast had a good choice of items and really appreciated the hot plates (as cold ones are my pet-hate)

good staff, wifi and tv, good food and decent parking and quiet

having the opportunity to do your laundry for free is also a great advantage

i also used the laundry facilities and they were also good

are great and very convenient for anyone on a long term travel, as it s difficult to find laundry access etc

the cheapest laundry (50c)

social hour was great, rooms were fantastic and add bonus was the free laundry

room must be above the laundry woken both nights as washing machine noise on a fast spin

noise from laundry (?) at night, low level but continuous dog poo bin needed

experience - lovely hotel with pleasant outdoor area and safe parking

the wifi was intermittent in the room but not an issue and nor did spoil our stay

staff were friendly, bar snacks good, good range of beers

to come back twice just because they messed up the card number and online it said they offered laundry services

we got the last room in the corridor and the wifi does not work there.

room service on day two had to ask for tea and milk and we didn t have access to our room so had

were not able to connect to the wifi it kept wanting a password and it shoud have been auto connection but this

close parking, comfy bed and location

ther is a coin laundry

the self service laundry was a great bonus

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

guest laundry room was very handy

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

with a view, breakfast and the treat of complimentary parking

staff nice and helpful. spa and treatment great. food lovely. views out of room spectacular.

o broke me knowing that i left my tablets there where i have so much information and photos of my kids and after

everything exceeded our expectations & the breakfast at the olive tree was so plentiful & varied that it was

nice place, very comfortable, good wifi

breakfast the following morning was superb a wonderful selection with something for everyone,

no offence to parents, but kids screaming in the pool area isn't anyone's idea of calm, spa experience, more

the facilities are excellent (gym, sauna, pools and restaurants) and i'm just a bit gutted that i didn't have

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

didn t provide bath robes, laundry bags or hand cream in the rooms

we did not have robes in the room, but the lovely spa staff gave us robes

nice big breakfast & kids eat free, staff are always pleasant & helpful.

very friendly and helpful staff, superb food, exceptional choice for breakfast

couldn't connect to wifi and couldn't get tv channels

location was ok as it is adjacent to the golf course

travelled with my kids

the hotel itself is lovely, featuring a charming atmosphere and a nice little gym for those looking to stay

newport building so very smart. small gym. decent rooms

at first i thought it was the gym but the times didn't match

good choice breakfast menu

the food and room service was also fantastic and staff were very helpful around the desk

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

it has a nice swimming pool.gym and jacuzi. very delicious breakfast.

near to the leisure facilities which was fantastic for the children and great atmosphere in the bar over the

wifi very poor

very good value bed and breakfast, great facilities and kids loved pool

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

i was on the bottom floor and the corridor stunk of dirty laundry - awful

staff were lovely and helpful especially sara and jamie and the guy behind the bar whose name i didn t get

use of the spa facilities is a nice bonus at this hotel

bar area was nice with pool table to socialise

no room service or food available after a certain time.

ample parking and very pleasant location

parking is a little far from the rooms, but a drop-off point is helpful.

room service was late, some of the food cold, some food undercooked.

wifi u useable

we sadly didn't have time for breakfast or the soft play which would have been lovely for the kids

had a kids play barn and they were making a bit of a row.

everything, parking accessible to the m4 and great food

location, just off the m4, restaurant next to hotel was lovely and great for kids

breakfast was over priced for quantity given also bar menus advise its 5 and people staying at the hotel are

the wifi and service was very poor and i wasn t able to do some work i needed to get done.

only problem we had was the wifi wasn t very good on the top floor so we had to connect the tv to our mobile

wifi was awful room was to hot, radiators turned off and had to sleep with the door open

the wifi was the only problem couldn't connect or get signal

the wifi kept going off

there is plenty of parking, which is another must for me

amazing breakfast for the price also

restaurant was full but had the option to eat at the bar or room service for extra

great choice at breakfast and delicious conference lunch which is rare

room service quick and tasty and hot

superb room had great evening meal and a superb breakfast room clean and nothing to fault good parking will be

easy to find, easy parking, amazing room, friendly staff, delicious food and drinks.

reall friendly staff and breakfast was awesome

the private spa bath was a bonus

good parking

- central spot in ebbw vale - awesome service from the front desk we got there super late, so the parking was

and lovely breakfast located within walking distance to centre to town, easy access and free parking with ample

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

to do with the hotel but parking is not great but once the small car park in side is full but i did stay at a

awsome breakfast comfortable bed friendly staff and a bar which was unexpected