loud noise at 5am laundry being collected/ delivered for 2 hours!

breakfast was excellent and the swimming pool superb

staff were amazing & granted us the early check in as requested

the breakfast in the morning was well worth the money and was absolutely delicious

lovely room, great staff . nice pool and jacuzzi. great room service.

excellent location and ability to bring my dog pet friendly with dog treats on arrival

very small room, terrible view and terrible bed. my kids room was much better

wifi was hopeless in the room, i had to go to the lobby to get it

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

very family friendly and pet friendly

they need to change where they store their laundry or use a different laundry service

breakfast was amazing... location is good as well... very accessible,shops nearby...

everything. location, parking, cleanliness, breakfast, staff.

was comfortable bathroom was compact but functional and the soap was great wifi and tv were good breakfast was

wifi dropped out frequently

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

no gym.

breakfast, single elevator dominated by kitchen staff

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

thank you so much for going the extra mile and arranging the rose petals :)

brilliant staff great gym

30 am by kids

a hotel, exceptionally well-equipped gym

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

wifi very slow & when they say king bed they mean 2 singles put

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

light in the room which was brighter than a kids night light when i raised it at check out i was told i

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

my room was between the laundry room and cleaners room

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

earlier check in and late check out had email to confirm they told me to take it up with booking

wifi was hit & miss

24hrs receptionist, free wifi, close to all shops and great price

great staff, perfect location. wifi was also great for me to do some remote work there

wifi intermitent but reception staff said supplier was doing work so probably not hotel's fault.

the service is friendly and welcoming, and the wifi worked too, even on the top-most floor

amazing location..nice breakfast & free wifi

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

no laundry service

also found a hair dryer and a laundry bag which you can order service for

faced a rather industrial back-end of the building and a large truck was there every night for laundry

missing body cream and ear cleaners (you get ear cleaners in spa so makes sense to have in rooms) room service

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

high speed wifi

which made my visit even better as it was mine and my wife's first time away properly without the kids, the

i liked being able to whatsapp my room service order

wifi throughput and signal strength is not awesome

wifi not available at all in 2nd floor -disappointing

not enough information given no wifi code and times of breakfast and car parking

and no signal, so don't forget to ask for wifi code which i unfortunately did

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

room had a bad signal for mobile data and even the wifi

bought the kids some pens and colouring helped up to the car afterwards

gym was great and so was the daily sweet treats in the foyer

charging for wifi

no laundry service

my room was right next to the laundry cupboard so was woken early

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

lots of choice at breakfast

the kids loved having bunk beds for the night

of course that's not their fault, but the laundry house's, so i can't really comment

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

i had friends visit this one time and they were exposed to the sight of all my laundry

wifi

the gym situation

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

very small gym and no pool

was my wife's birthday and they sent room service with a tray of assorted cakes with a happy birthday message

the room service was amazing

gym is a room and the shower is over the bath

no laundry bag or explanation of this service

something not right with laundry

clean bedding and laundry

disappointed that we had laundry bags outside our hotel room on arrival

corridors full of laundry bags

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

loved the room service

it was fantastic that pets are allowed

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

the staff were so helpful and so friendly and helpful with our pet

great location. good to have parking and an ev charger on site.

i was staying on the ground floor, and the toilet looked like the kids' size was too low

the sofa bed was narrow for 2 kids and a poor mattress.

social hour was great, rooms were fantastic and add bonus was the free laundry

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

there was a laundry room with washer and dryer which we could use free of charge

the gym is just right for a simple work out and the laundry facilities are great too

the cheapest laundry (50c)

dryer broken, but i'm grateful they had laundry on site

guest laundry room was very handy

ther is a coin laundry

also liked that there were ice and water machines to use plus a laundry room

there was a laundry room available for guest usage with 2 automatic washing machines and 2 tumble dryers

room service was expensive and getting some laundry done was extremely expensive

there wasn t a laundry bag or even a pen

wifi did not operate in the bedroom

the pool, jacuzzi and facilities were amazing and staff are fab

service in the bar

we looked out into trolleys of laundry

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

room service always looked for a reason not to clean the room

the wifi and service was very poor and i wasn t able to do some work i needed to get done.

only problem we had was the wifi wasn t very good on the top floor so we had to connect the tv to our mobile

was a perfect setting to relax, the tv didn t connect to the wifi although it didn t bother us

ac would have been nice wifi was quite weak by signals

the wifi kept going off

the free room service is a great bonus, good comfortable room and great restaurant.

the price of kids drinks at the bar was too expensive.

spa and comfy bed

gym/pool facilities

reasonable price evening meals and great wifi connection in room

amazing pool and gym facilities

free parking, good room size and room rate. very polite staff. exceptionally attentive.

family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

good location, large comfortable room , excellent gym / pool

spacious room, nice breakfast, great pool area

the room was located in the basement opposite the laundry room

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

great parking, staff very friendly, flexible for early check in - well run and lovely

wifi connection love a coffee, always need to ask for more.

parking was plentiful

of parking, easy to find

breakfast was good, a bit more variety maybe. location as expected

pet friendly rooms, big room and large car park. good free breakfast.

great wifi

really friendly and welcoming staff. the rooms are great even with two kids

to dislike but the bar area could be more spacious

outdoor parking area

two minor gripes poor wifi in my room and pillows a little hard for my tastes

would of rated this property higher but we couldn t get wifi in our room

ample parking and very pleasant location

i liked everything about my stay. spa and pool facilities were excellent.

the facilities are fantastic in the spa, pool area is clean and i saw members of staff checking the pool water

amazing breakfast for the price also

staff so friendly and hotel and grounds beautiful, food amazing and spa

food at breakfast was suberb room and failities lovely spa was

newly opened and the room, receptions and bar area were fantastic

wifi seemed to be unavailable in the room.

the gym was useful too

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

ordered room service

no water in gym

d so was breakfast so friendly amd would so anything for

requested one double bed but they joined two single beds very uncomfortable, requested breakfast room service

swimming pool gym cleanliness view in the hotel

leaving and no robes to use to and from the pool

free wifi

no info about the wifi in the room

had to ask for wifi password myself...

unstable room doors, bad lock system, no wifi, bed sheets not clean

you pay for an hotel this should be ok, unless your providing food ,there is reason to pay the kitchen service

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

free wifi, plenty of parking - superb value for money for a no-frills overnight stop

pet availability and price

only continental breakfast we used harvester up the road

close to town, it had parking

i went to the floor above but there was no laundry or maintenance room there

small parking area for a large car

fairly priced, great location, spotlessly clean, with wifi, free parking and an excellent breakfast

be nice to have the wifi code in the room, did not want to mess about with asking so went without

checked in very late- not a problem and then i asked for a late check out-not a problem

the breakfast across the road ( literally) was beautiful and cooked to order perfectly ud83dudc4c parking provided

lovely cozy bar with good selection of drinks, lovely rom with oak beams, very comfortable

the serving and kitchen staff did a very good job by extemporising, but only one of us could have their choice

room service breakfast was cold

on the duvet cover, toothpaste in the sink, kids stickers on pictures and generally dust everywhere

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

slow wifi

wonderful room service, staff are always friendly

wifi so easy for me to connect too

could have been better communication in the rooms of how the covid room service/laundry worked

the wifi worked well in my room which was helpful for me to catch up with work

the menu choice for room service was very limited

gym looked good

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

i was on the bottom floor and the corridor stunk of dirty laundry - awful

the gym, looked tired.

use of the spa facilities is a nice bonus at this hotel

a couple of rooms and a corridor near the gym were clearly being redecorated/redeveloped at the time of our

2 laundry bins by the front door, one with clean dog towels and the other for dirty dog towels,

i came with my daughter & granddaughter & pet

told i could get wifi in lounge i was unable to connect

relaxed atmosphere. very nice food. pet friendly, i travelled alone with 2 small dogs.

any as you have to book a time (which you can t make because you didn t sleep one bit) and no room service

staff in all areas were friendly and helpful, especially the breakfast waitress and the laundry lady

mins from seafront and most important hotel parking a must

no room service, we ran out of toilet rolls but reception were helpful in this

excellent shame could not get wifi

location, spotlessly clean, staff very friendly and excellent facilities, ie the bar and the breakfast was

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

the receptionist was extremely welcoming and although we arrived very early he was very accommodating and got

wifi and breakfast was limited

wifi was okay during the day but patchy in the evening

hotel is amazing, the jacuzzi, the swimming pool, the breakfast and decorations absolutely amazing

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully

advice park at the golf lodge for free amd get the free shuttle bus back to the

fantastic day in the hotel at celebrity golf and meal in olive tree restaurant

swimming pool and spa - lots for kids to do

kids squealing in the pool at 9pm, needs to be a cut off time for children using the pool, not any

re wifi, there could have been a ticket code

very clean, excellent breakfast and helpful staff to with early check in and late check out.

pool and gym were good, would be nice to have a little more - jacuzzi, sauna etc.

excellent facilities. lovely breakfast, friendly and professional staff.

was a great location and had more than ample parking (and i visited during the week of the summer holidays)

only two things which were a bit disappointing was that the kitchen didn't have whole milk (blue top) for kids

our room was next to the kitchen and the fan seemed to be on from around 7

no wifi. room has mold on the walls and smelt fousty

lovely garden and ample parking

plenty of good parking

plenty of parking

not enough bar staff

took ages and staff were miserable, also food was luke warm , there was no wifi, and the room we stayed in needs

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they

coffee, mini bar, laundry etc

didn t provide bath robes, laundry bags or hand cream in the rooms

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

i really like the room service. i could order late dinner and it was delicious

room service took over 45 mins to arrive

christine at breakfast this morning couldn t do enough for us, very friendly, a credit to the staff team

pay for parking and room service charge of 5!!!

also i think its tight making guests who don't play golf walk to the conference venue

newport building so very smart. small gym. decent rooms

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

we only had breakfast as the restaurant was fully booked. very happy with the breakfast

had room service for dinner- arrived promptly , was hot and a great steak

she was great with kids and made the experience after being so helpful

great hotel, great pool and 1st class breakfast