oh yes also on arrival for 24 hrs the reception area was full of laundry bags

they also did my laundry which was very kind

pool ,sauna,steam room ,jacuzzi and gym

great extra facilities pool , sauna ,steam room ,jacuzzi and a very well equipped gym

wifi connection was poor in the further away rooms. may need a booster in each room

the ladies in the laundry room ironed a top for me and delivered it to the room on a hanger in under ten minutes

i needed to iron an item of clothing and the friendly receptionist took me to the laundry room

lastly no iron in room or available to borrow was told i could use laundry room which was the room where all

were upgraded to a larger room and granted an early check in when requested, both at no additional cost

stayed for 1 night, evening meal in restaurant and breakfast was excellent

a bit tired - lots of laundry bags lying around - i tidied up a few empty coffee cartons off balcony next door

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games

would have stayed two nights but no wifi!

wifi difficult to get online.

bar area was cute but it was the room itself, the view from the balcony was just fabulous

almost no wifi so couldn't work and catch up reports.

there was also adequate free parking just outside the hotel

- limited parking ( but free parking available in the streets nearby)

bar and quality of breakfast

and lovely breakfast located within walking distance to centre to town, easy access and free parking with ample

breakfast was outstanding

the bar prices seemed a bit expensive for the area.

food fantastic, and house wine in bar excellent

the room was very clean and tidy and they provided a cute coffee bar for the morning with local coffee and a

breakfast was amazing, staff were very friendly and the rooms were spotless

also the massage in the spa was exemplary

)bread breakfast but could just have been wrong week

an indoor pool would have been good

when leaving we didnt have time to stol for breakfast so they made us bacon sandwiches to take with us

the accomadation was lovely and spacious

bar is competitvely priced and staff very attentive and helpful

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

especially ellie in the bar and restraunt

checked in immediately, room was clean and tidy, comfy bed, great shower, wifi, free parking

there was plenty of parking on site and free wifi

we were next to the laundry facility room, which was noisy in the morning

the bar was well stocked of normal brands and also high end brands and was also reasonable prices

offer room service at the moment, however this did not dampen my meal as i enjoyed the company of other

the food quality was good at dinner, the waiter did not appear to know what was included in the kids menu

excellent dinner and breakfast and friendly staff

i am a thirty seven year old woman with three kids and was visiting a friend nearby

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

i am a thirty seven year old woman with three kids and was visiting a friend nearby

in the bar compared to a lot of places really exhausting steps if you are disabled no

didn't use the bar but that looked

for single occupancy did not have a tv, but after a few busy days i did not need one (there is wifi) & relaxed

good wifi in reception/lounge area

located within reach of brecon and has a good parking spaces

very friendly & helpful hosts, the character of the inn, the evening meals, and plentiful parking off street

good parking at the rear

laundry was crisp and fresh

accessibility, friendliness, excellent breakfast, easy wifi, decent tv, helpful manager - all good

very reasonable prices. nice location. free wifi.

bar was very comfortable and the evening meal on the first night was exceptional, really good

bed and although i was given a password to use the hotels wifi it didn't work

was never around in bar etc

t work in our first room & no phone in the second room so had to go up & down the stairs to order room service

parking good

no bar in the evening or room service for drinks no one on reception at 10pm when we came in and the staff

warm welcome and quick room service.

to come back twice just because they messed up the card number and online it said they offered laundry services

we got the last room in the corridor and the wifi does not work there.

whats more reception offers a lounge to wait for the kids whilst they get ready, coffee, or even something

the room i had 104 , you couldn't get the wifi at all , wouldn't connect

there is a 24/7 bar on site and breakfast is available, and the coffee/cappuccino was genuinely excellent

there was no a la carte and only option was to eat off room service menu

had to go and find the bar to order a drink before dinner .

the price of the fixed menu is too high at 75 per person and there is no alternative other than room service

also we were a car tour group and they would not reserve parking so we could park together

wifi is not working well

i returned home so refreshed after a well needed de-stress at their beautiful spa and swimming pool

free parking

no room service menu or any literature in the room

no info on wifi in room. bath a little small would of preferred a walk in shower.

beautiful location. spa was amazing

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

tried to order room service and told harshly that it s not available

children s menu available so very limited options for kids, very expensive for drinks, charged 5

maybe a bit more variety on room service menu, but still beautiful!

easy parking and good value and a brilliant location for the mountains

could have been better communication in the rooms of how the covid room service/laundry worked

staff were helpful parking is free and the pool is good with the steam room also very nice

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

wifi - poor

pool and spa facilities are great

plenty of free parking

had a great time at the bar with the locals

the cleanliness of the room, the parking (free) and the value they offer.

also there was a small collection of books too for kids and adults

no working tv or wifi as advertised so couldn't do any work i had planned

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

no cooked breakfast option and no coffee facilities in the room

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

have stopped here before as it welcomes pet owners and the staff are great

breakfast, friendly staff and helpful

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

plenty of car parking space

the wifi in my room was terrible!

a complimentary ev charger was a bonus

i was on the bottom floor and the corridor stunk of dirty laundry - awful

moved to upstairs room which smelled ok but i think was under the laundry room or something because there was

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a

although a password was provided it wasn't needed for the wifi

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

didn t provide bath robes, laundry bags or hand cream in the rooms

the room service was quick and food was good

i went to the floor above but there was no laundry or maintenance room there

free parking, free wifi, spotlessly clean. good location for newport city.

small parking area for a large car

excellent wifi and located within 10 minutes walk of the city centre

parking was perfect, our room and beds and bathroom/shower were

wifi seemed to be unavailable in the room.

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

before, it s central and it s in the town we live, great to have a cheeky night away from the kids for great

friendly and efficient staff from reception to bar and restaurant

quite clean new building gym was conveniently inside on 3rd floor staff very polite people staying were professional

bar has a fantastic atmosphere and very much a good pub

the food in the bar and restaurant was incredible

the guy who also works behind the bar i found very awkward and not so easy to talk to compared to the lady

quiet even tho there is a bar downstairs not once did we hear it

i ate in the inn on the saturday night and had breakfast on the sunday morning

no info about the wifi in the room

comfortable bed. free wifi

tawdry 1, sop 1, toilet paper 1, overs three days bend no charge, no kitchen for breakfast

unstable room doors, bad lock system, no wifi, bed sheets not clean

absence of microwave or kitchen

staff member, delays, a little overpriced on occasions as not all reflected 5 star, intermittent wifi throughout

breakfast was good quality and price was fair, excellent ev charging.

were too high i guess - i was expecting a spa but more of a swimming pool vibe including full of kids, hopefully

advice park at the golf lodge for free amd get the free shuttle bus back to the

the breakfast / buffet style was great

the food and room service was also fantastic and staff were very helpful around the desk

it was clean, welcoming, amazing breakfast and comfortable beds!

i think they are happy to provide golfers with a more basic hotel than the celtic manor but charge celtic manor

helpful staff great selection for breakfast

base for where i was working for the week; clean, new facilities, good food at breakfast+dinner, friendly staff

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

wifi coverage could be better

to many kids aloud in the pool at one time

swimming and activities for the kids especially the kids movies they loved the kids club

for business or leisure free use of spa incl swimming pool i have stayed nearly once a month

nice size pool and a mini gym

wifi is still up and down

the location of the hotel to the celtic manor, where we went to play golf after checking out

excellent clean room and staff very helpful and friendly and breakfast 1st class

pool area could have been a bit friendlier

location, just off the m4, restaurant next to hotel was lovely and great for kids

we ate in the noisy restaurant even though it was almost empty, seemed like all the kids & parents were shouting

nice breakfast early check in

we were staying over as we were playing golf at celtic manor so the location was ideal, only 5mins down the

the green emergency light in the room,had to put cardboard over it, mirror was in a dark corner, wifi dropped

were exceptionally amenable in terms of early check in, and general care and consideration

i would say it would be nice to have four mugs in the room if there’s four ofyiu booking in, kids like a cuppa

there was a long wait of about 20 minutes at the bar on the friday evening.

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

pet friendly pub next door (not used)

everything met our expectations and it was easy to find with lots of parking available

all the food - dinner and breakfast also lovely

advice i'd give is we were initially going to have the bar menu rather than al carte, however we only got the

we ate there both nights, once in the bar and once in the restaurant

ample parking, lovely garden area, cosy bar / restaurant and beautiful rooms

everything but breakfast could ve been better

room was great , staff were fantastic . lovely bar and outside area

the bar staff did offer me a menu for takeaway

clean, friendly staff, nice bar area and food.

stay, staff brilliant nothing to much trouble, food excellent evening meal and breakfast

they are so pet friendly

wifi only in public area.

steph was very welcoming good reasonably priced bar with friendly locals comfy beds good price

this is a welcoming pub, both as a bar and as a place to stay

myself and my partner enjoyed our visit here and would come again plenty of parking

spacious room, nice breakfast, great pool area

clean bright great breakfast

no bath and room service terrible

the pool and spa area was my favourite part, especially the hot tub

good location, large comfortable room , excellent gym / pool

the first night was very very noisey and the kids were running up and down the corridor

frendly staff restaurant & food rooms&spa car park

a great breakfast in the morning and would certainly use this hotel if needed to be in the same

wifi was intermittent but managed to get work done.

meal available due to problems in kitchen

great bar, beautiful fireplace inside it and the breakfast was extremely diligent and variety of choice to

excellent breakfast with plenty of options for allergy sufferers

breakfast was great with excellent produce and the staff were very helpful and welcoming i would

lovely hotel with parking, on a 1st come basis, beautiful room and lovely breakfast.

the breakfast was delicious and the breakfast room right on the mill pond was spectacular