it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were

very pleasant stay which was comfortable and great value. wifi worked well and was free.

nice friendly staff very good value great breakfast.

close to town, it had parking

great value for money,very clean,excellent staff,plenty of parking space,exceeded expectations.

i went to the floor above but there was no laundry or maintenance room there

it was ideal for the purpose of one night and staff very friendly car parking fine

was great and close for celtic manor golf resort, room were clean and bathroom very modern , breakfast was cooked

wifi and other things

nice plentiful breakfast, and free parking and wifi

there were no robes in our room and room service was very expensive

extremely poor wifi signal meant that the advertised chromecast was pointless

the gym was useful too

the on-site bar and restaurant offered a decent selection of dishes and drinks at reasonable prices

friendly and efficient staff from reception to bar and restaurant

an added bonus of free wifi and secure entry was welcome

upgraded to double bed room. receptionist polite and pleasant. wifi codes available on request.

no onsite security parking, no wifi available

comfortable bed. free wifi

unstable room doors, bad lock system, no wifi, bed sheets not clean

noise from laundry (?) at night, low level but continuous dog poo bin needed

room must be above the laundry woken both nights as washing machine noise on a fast spin

plenty of car parking space

wifi could have been better.

well stocked bar with a choice of draft local ales, gins, cognacs and liqueurs

could have been better communication in the rooms of how the covid room service/laundry worked

plenty of parking close to entrance

friendly, helpful staff, spacious room, good parking.

great breakfast spread

do to improve it is to install a lift as the hotel is on three floors (basement, including the spa, ground floor

didn't have time to go in the pool but that all looks great too

room service left dirty plates outside of room for two days

the resort has everything you need, from health facilities ( gym, pool, sauna, steam room massage parlour),

nice breakfast, really friendly staff, excellent facilities

wifi in room was shocking i had emails to send couldnt get online at all, called reception twice

didn t provide bath robes, laundry bags or hand cream in the rooms

coffee, mini bar, laundry etc

changing room other guests had left their used towels on the benches and chairs i didn't notice a laundry bin

never seen cleaners and dirty laundry on other visits in the corridor not a good impression

staff are brilliant and the spa was just awesome

hotel that it is, even better than the place on the opposite side of the road with its ryder cup golf heritage

breakfast good, setting out good, staff always on hand

nice big breakfast & kids eat free, staff are always pleasant & helpful.

lovely swimming pool and gym,i don't use gym though too old

the pool clean and gym were good

helpful staff great selection for breakfast

we couldn t find the gym or swimming pool also the tv was trouble so we couldn t find youtube but overall

base for where i was working for the week; clean, new facilities, good food at breakfast+dinner, friendly staff

expensive restaurant and parking. tv in room not connected breakfast not included slow wifi

at breakfast and at the front desk when we checked out (nice: check out possible until 11)

however the room was noisy (room 4127) as it sounded as if we were next to the laundry room or some sort of

she was great with kids and made the experience after being so helpful

excellent facilities, clean and comfortable room. delicious food and quick room service.

spa and pool breakfast

to room, the staff i encountered could not of been more pleasant, receptionists, bar staff & gym staff all a

wifi parking and breakfast included what more could you want

was a little chilly 30 for a pet seems a little steep when the ibis is 5 per pet and meant the room was 50

aircon seemed to have a mind of its own no tissues in the bathroom free wifi kept dropping

the hotel was pet friendly loved the welcome pack for the dog but ball neededs to be stronger

breakfast lack of choice pet surcharge too high

very friendly and helpful, hotel clean and comfortable, good pub/restaurant attached with kids play area

the stay was great rooms very clean. staff were great and kids had a great time

the decor in the room and the whole building was very nice good parking.

location, just off the m4, restaurant next to hotel was lovely and great for kids

we were staying over as we were playing golf at celtic manor so the location was ideal, only 5mins down the

really enjoyed the room and the spa bath really made the evening more enjoyable and a super comfy bed, such a

loved the large room, large comfortable bed, the welcoming bar with real ale and most importantly the staff were

location good for celtic manor golf, and the amenities of cardiff are a short drive away

stay, staff brilliant nothing to much trouble, food excellent evening meal and breakfast

we had dinner in the bar in the evening and breakfast in morning, both were good

to come back twice just because they messed up the card number and online it said they offered laundry services

were no noisy kids running up and down the corridor this time for most of the night

whats more reception offers a lounge to wait for the kids whilst they get ready, coffee, or even something

clean and comfortable, good location and secure parking

were no noisy kids running up and down the corridor this time for most of the night

register this until i sniffed the other towels and discovered it wasn't an unpleasant smelling laundry detergent

nice room good breakfast free car park and ev charger thanks

they sorted my room early check in to freshen up

enjoyed our stay. very comfortable. free parking and breakfast included.

parking is easy as well ,staff are very helpful and polite

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

clean,comfortable bed, location and pet friendly

excellent food and service. very good wifi.

ordered champagne for room on arrival, no champagne or phone to call room service,

out was at 1030 so we were only able to use the pool for a short while in the evening before the kids were asked

the restaurant was so lovely, with amazing food, and the bar was nice too, with an outside area overlooking

d so was breakfast so friendly amd would so anything for

beautiful location. spa was amazing

was not an in-house laundry room, and the usual warmth of a country house hotel was somewhat muted

the room was located in the basement opposite the laundry room

the scenery. the room. the helpful receptionist. the breakfast outstanding!

for early check in

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

welcoming staff hotel was warm and comfortable with ample parking and good wifi and well stocked

parking - you are guided to park in a car park before the hotel and carry your bags to the hotel,

also had a bath, yes i like my baths, & this one had a beautiful view of the gardens, plenty of parking space

from the sloping ceiling the bed room was excellent and i was actually able to connect to their wifi which is

plenty of parking

clean bedding and laundry

was limited i had to squeeze into a space after moving cages of laundry out of the way

the room maid has removed the pillow case from my own pillow which is now in some outsourced laundry company

catered meal was very poor. laundry and parking expensive

no laundry bag or explanation of this service

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

bar staff need to liaise with front desk about closing times

they even upgraded our room as we were travelling with kids

the breakfast was lovely and the bar was nice too

wifi very slow & when they say king bed they mean 2 singles put

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

luxurious bathroom and a fantastic stainless steel swimming pool

bar and restaurant (we even had a little gift for our first anniversary) and spa were amazing and

and helpful staff made the stay even more pleasant, lovely pool kids loved it

efficient room service

loud noise at 5am laundry being collected/ delivered for 2 hours!

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

we ate a snack lunch at the bar and food was lovely and good value with big quantity

breakfast was excellent and the swimming pool superb

kids loved the pool and staff were lovely

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

room excellent. breakfast was good

everything in the room; staff was very pleasant and the best part was that we had complimentary late check out

dirty laundry was left in a pile outside our room

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

room, fab breakfast, superb location brilliant leisure facilities easy parking

helpful staff, lovely room and a beautiful breakfast. ev charger in carpark is a bonus.

loved the room service

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

breakfast kids loved it was plenty for everyone and there was a few options

nice to have free wifi which had excellent service

the view from the bar area was lovely

bar prices were excellent and breakfast was very good

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

comfy bed and room service

the neon orange table felt like i was in a kids play

wifi was terrible.

gym up to my expectations

there s also a laundry room in the building, which is super convenient

in the hotel there's also a laundry, lounge area, meeting rooms, small gym, 'social meeting' for an hour on

i also used the laundry facilities and they were also good

having the opportunity to do your laundry for free is also a great advantage

the gym is just right for a simple work out and the laundry facilities are great too

amazing location..nice breakfast & free wifi

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

wifi worked perfectly, everything was clean

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

value for solo travellers, excellent free wifi, 24 hour reception , tv , ensuite bath and toilet , wardrobes

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

my room was between the laundry room and cleaners room

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

friendly staff at the gyros assisted with early check in

wifi was not available. + toilet has no lock.

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

bought the kids some pens and colouring helped up to the car afterwards

waiting around ,check in straight away, pillows and bed very comfortable, breakfast was outstanding

breakfast was stunning and the staff were so happy and welcoming

the hotel is clean with a nice relaxed atmosphere and the buffet breakfast is exceptional large variety to

laundry machines only accepted the old 1 pound coins.

loved that we could do laundry on site in the coin-operated machines available - this was a huge bonus for us

and best of all, a coin operated laundry on the second floor

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

guest laundry room was very handy

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

a wish rather than complaint but seeing the restaurant menu in the room i assumed there would be room service

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others

the bar prices were good

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

ordered room service (the vegan option by total mistake

good service from reception good porter service waiter service very good all bar restaurant staff very helpful

my kids being with us

turned out it was (obviously knowingly) next to a long-stay family with kids, with other long-stay families in

very small room, terrible view and terrible bed. my kids room was much better

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

also found a hair dryer and a laundry bag which you can order service for

no laundry service

faced a rather industrial back-end of the building and a large truck was there every night for laundry

extremely clean and modern rooms and gym, great bar and lobby

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

of course that's not their fault, but the laundry house's, so i can't really comment

i had friends visit this one time and they were exposed to the sight of all my laundry

loved room service and late checkout

room service was poor

they need to change where they store their laundry or use a different laundry service

we ordered room service a few times and it was very quick to arrive

location very close to centre. very friendly staff. good breakfast

- from helping me sort out car parking for a client i was meeting in the morning to agreeing a late check out

good room service menu and prompt service, and a good breakfast served early if you need to get off for

my room was right next to the laundry cupboard so was woken early

no laundry service

friendly staff good area. comfortable beds and bunks for kids nice touch.

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

staff very friendly,kids loved the family room with the bunk beds

wifi not available at all in 2nd floor -disappointing

another thing could be done as well is leave some little information like numbers and wifi passwords and some

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

and no signal, so don't forget to ask for wifi code which i unfortunately did

not enough information given no wifi code and times of breakfast and car parking

buffet breakfast was fine

hotel offers everything you need for your stay including pool and gym

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

loved the gym area and the swimming facilities

bar could have been slightly cleaner and had more staff

nice lounge bar ,where we could watch football match even with kids

health spa facilities were a nice additional extra we did not expect at this price

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe

on sunday the kids were disappointed because there were no pancake bags for the pancake machine

clean tidy friendly free parking and food available

room tidied and laundry changed more regular.

wifi was very slow and intermittent

i ordered room service (which was not made readily visible, despite it being listed on the website), and i

plenty of parking -nice outside seating

hotel is in a great location with convenient parking

there wasn t a laundry bag or even a pen

room service was expensive and getting some laundry done was extremely expensive

the kids had so much fun in the swimming pool

room was so big beds comfortable, pillows comfortable included in your price was the use of the gym and

arrival we were offered a late check out-1pm (usually 11am) (+) breakfast was gorgeous and late check out was

golfers going for a drink took all places close to hotel and we had to carry are bags from the laundry building

tired, derelict which is off putting, sheets and towels hanging over and out of the fence in the laundry and

in room - under bed not hoovered - a shaven beard hair on the sink unit - bottom sheet still had laundry label

the cleanliness of the hotel wasn't up to scratch either, food plates and dirty laundry was left throughout

stairs leading up narrow and cans of water and laundry left at bottom of hallway

was a perfect setting to relax, the tv didn t connect to the wifi although it didn t bother us

the wifi was a bit patchy.

couldn t get the wifi password to work.

the wifi and service was very poor and i wasn t able to do some work i needed to get done.

only problem we had was the wifi wasn t very good on the top floor so we had to connect the tv to our mobile

replacement bedding and towels ie laundry service amazing

bed, plenty of room and had a laundry

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

laundry room available (requires chips though)

there was a laundry on site and an excellent restaurant and bar

great location. free parking, friendly staff, nothing was too much trouble

good value in the centre of town with ample free nightime parking next door..

tv and wifi worked well

booked 2 rooms and the family room number 9 had a see through blind and no curtain so the kids were awake at

friendly and helpful staff, good local bar and a great location for exploring the city (on-site parking is very

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

excellent rooms and facilities. breakfast delicious

we requested an early check in and we were sent our room code soon after, that was really appreciated

great quality cooked breakfast

great breakfast!

found the bar end restaurant too loud, no soft furnishings to soften the sound, and i'm not sure why menus

parking a bit short on spaces

we were eating in the bar as the restaurant wasn't open at the beginning of the week, but still plenty of choice

was perfect, with ample parking

lovely food in the bar and upper deck