laundry bags in the hallway most of the day

the wifi wasn't that great, but adequate and the shower

the spa could do with a little update. hot tub was glorious but slippy on the floor in between.

this time i used the gym, which is small but good, and we stayed in the cottage, which is absolutely delightful

exceptional and we both enjoyed the treatments as well as taking advantage of the well stocked gym

we were thankful for the ev charger too

excellent all-round, from location,room,and superb breakfast.

the room was excellent in every way, good food and excellent bar and waiting staff.

plenty of parking

dinner and breakfast, large car park which had plenty of space for our car and trailer

it was fab to be able to use the gym and was really easy process to get access

very pet friendly the hotel was great.

there was no hotel manual, so no info on how to log into wifi, when breakfast was etc

anyway, kitchen is just kitchen, it s not the end of the world

the bar and grill needs some work, service not great and food mediocre

but the wifi only seemed to reach half the room

parking could be better when busy

room service was available

handy parking, nice room and the bar area was nice with an open fire and the pet parrot.

lovely building, friendly and helpful staff. a great way to spend a weekend. pet friendly too

leaflet to get from reception), details about the pool, hiring bikes deckchairs, paddle boards, laundry service

) no laundry facility for guests; laundromat five minutes away has been closed down - would be a problem

dogs made very welcome and are allowed in the bistro bar (not main restaurant)

20 metres from door, great walks, room was comfortable, staff are first class, great parking, ev charging points

our kids enjoyed the pool table and the board games

parking outside and right on the beach

hard to fault. parking spaces a bit bigger ? cheaper ?

the cafe beach bar served good food too

staff really friendly and the hotel food and coffee/food bar on the sea front was exceptional

of our party chose to have the full english breakfast, with each of us having our own little requests for

being woken with large laundry lorry reversing pass bedroom window on sunday morning before 8am

hallways full of laundry trolleys and rubbish

laundry was collected by my room a bit early on a weekend

laundry and cups and glasses in the hall ways

my kids were in the room that was furthest away from our room

breakfast was a complimentary breakfast in your room that you could take away and we did not expect

would help atmosphere if the bar and garden were better connected but not sure that s doable

comfortable rooms with great wifi good food and generous breakfast

not opening until; variable functioning of wifi

cooked breakfast in the morning, crisp clean high quality sheets, room and bathroom very clean and better

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

setting, nicely decorated, amazing spa and pool/jacuzzi facilities

excellent location, great food friendly helpful staff, nice spa and a lovely comfortable room

bit short staffed. room service lacking x2

room, delicious breakfast

laundry needs updating - sheets though clean were rather off-white

the staff were very helpful with our need to get laundry done quickly, helping out with the hotel laundry

wifi was a bit temperamental

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

excellent bar and restaurant

enjoyed the dinner and breakfast menu

you can lie near the pool and be served drinks and light lunches

mobile signal let alone wifi but not really a problem

if you take kids the swimming times are quite restrictive.

spa and a great room

breakfast,lunch and dinner excellent

kindly allowed early check in

pub, nice range of drinks, lovely accommodation and breakfast and friendly staff, what's not to

experience was delightful food was excellent will definitely go back this time bring our small pet

secure parking at no extra cost

parking can be difficult at weekends when functions are booked, although there is a large car park

particularly enjoyed the fireplaces and comfy sofas in the lounge bar

lots of free parking

lovely breakfast friendly and helpful staff - offered free daily newspaper and fresh milk for the room service

of the staff to go the extra mile and reserve a parking space

laundry facility and lack of staff to deliver meals to room

generator in laundry running all night caused us to have very poor nights sleep

for two days a note slipped under the door to say short staffed told to go and get any clean laundry and toiletries

bedroom and bathroom, very comfortable bed and very pleasant staff , the lady looking after the breakfast area

free wifi&buffet breakfast

hanging off of the wall, my room overlooked the courtyard where the hotel had crates of dirty laundry ready to

e foto of cups after room service was completed; interior (shower armature; hole in the floor; the entire hotel

we did find the lunch time bar a little noisy for eating but that s probably to be expected as a lot of sport

no room service and no extras tiny kettle for tea and coffee

great location overlooking the golf course & very quiet

reception was full of laundry both days and lots of flies at night

there is no mini bar and split cooling device

went above not just giving me the key but actually showing me where everything was and times for breakfast and

a very clean room and staff hair tied back and aprons on , always clear away and extractor on in kitchen and

cheerfull , our room was lovely and clean , nicely presented with a very comfortable bed , tv , wifi , bath and

waited a little long for room service

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there

ac not working efficiently toilet too close to wall bed too hard no ev charger interior needs attention

pet friendly and free gym. near shops like tesco and many fast food restaurants walking distance

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.

ve stayed here a few times and noticed, wifi although free, which is great

no cleaning wifi not working no tea provided

free wifi

wifi was almost nonexistent

no cleaning. wifi not working no tea provided

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

good standard of accommodation, clean and fresh laundry

nothing.. the staff when contacted about early check in was rude and unhelpful

wifi went off each night at 10:15

breakfast pet friendly

a room service person and this option wasn't available

was split up between lots of houses, it didn t feel like a hotel with its own facilities eg a bar - it was

no safe or mini bar in the room

boasted private off road parking

there was a problem with wifi on the second day of my stay but staff helped to find resolution

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

and comfortable rooms, strong wifi to be able to do work, great location to be able to see friends, family and

with a 15month old we decided to have room service and the food was excellent

good choices on the breakfast and dinner menu and good quality food

great location, friendly and helpful staff. good breakfast range.

maybe bar available in hotel

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

we went to use the bar after walking back from town to be told it was closed at 2210pm despite upon checkin

gated parking was exceptional/necessary

just a shame we are in the social distancing time it would have been nice to have a drink at the bar and in the

only negative was the parking

unfortunately parking is tricky and the roads are narrow.

lack of bar and lounge area.

i asked about laundry services and was not helped,

no laundry small room

hotel was chosen as it was advertised as pet friendly

great breakfast

staff were great and very helpful and the bar and restaurant looked nice

wifi is not very good.

the wifi is also excellent

i couldn t get onto the wifi

reception - clean - wifi worked well - a very average room but got what we paid for

a little tired, and need better wifi

is nothing not to like about queens hotel although a laundry service would have been helpful

we reported that the free wifi in the bedroom was interminent.

bed not too noisy even though they had a wedding downstairs good wifi signal in room room a decent size for a

wife went n slept in the spare kids bed

veggie breakfast for room service would have been good

the cleaning was done well and the laundry changed every day

decor and furniture in keeping with the georgian theme of the building there is also a mini gym and sauna, i

food delighted our taste buds, while the amenities, including the swimming pool, steam room, and gym added

the only thing that was negative was the bar closes way to early.

the bar closed at nine but nothing notified of that fact disappointing

noise in mornings when laundry was collected.hard pillows!

laundry and room was tiny for the price you pay

outstanding food, spa had short opening time due to holiday period, spa staff member pushed us to leave earlier

we took our pet, and they were very accommodating

and impressed with this place, very clean, good food excellent breakfast good drinks, pool and spa very well

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

pool good, and i liked the guest laundry facility and quirky places to read around the place

i discovered a laundry room, a swimming pool and a well stocked bar

also, the laundry room was convenient

i appreciated the guest laundry facilities

machine straight up doesn't work, you have to collect your laundry from reception rather than have it delivered

however i am sure that hotel deliveries (food, laundry) must be able to get closer that would have enabled me

we were in room 101 which was next to the laundry room and we had loud machinery noises and

quality breakfast we found riubbish in the bins in our room dirty laundry in corridors poor maintenance/ room

room was next to some sort of laundry which was noisy in the afternoon and the following morning early

one lift, in use by cleaners so you have to wait a long time and hope it s not full of laundry sacks so you

good breakfast included

the wifi was not great, but i did not really need it, so that barely mattered

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

area outside windows. no live tv , wifi did not have very strong signal

the swimming pool and the peace and quiet

for me, the spa facilities and outdoor pool really topped the list, indoors and outdoors they created a

however, on this occasion, i just stayed on the bed and breakfast option

i used the pool which was lovely and quiet

as a business guest complimentary access to a 5* spa was a bonus and set me up for the day

room which was 500 for two nights was opposite the laundry storage cupboard

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

everything, great view onto golf course, beautiful apartment

room was beautiful and it s no nice that we can walk to the sports bar in a couple of