2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

swimming pool, fitness and laundry room was both out of order

laundry facilities not operating.

guest laundry facilities are bad

the staff were great. breakfast was good. nice clean rooms. laundry available.

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

they offer a great breakfast included in your stay and affordable laundry service as well

there where only two laundry facilities and both where not working nothing worked

the laundry situation is ridiculous

your laundry rooms are so disgusting old and half working

bathroom and kitchen water facet take off from the main body

ants in the kitchen area

traveling with 3 kids, including 1 under the age of 1, the room was perfect for us

told the kids we waited till 5 got ready and nothing pool still closed

fact that they allow pets in every room

the kids swam and the adults hung out chatting

dated, toilet to low, and looks like a toilet for kids

close to airport and hotel shuttle

the hotel was great my kids loved the pool and the service was nice

a bunch of people at the bar and lounge looking at me

was able to access the laundry facility and the fitness center

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

access to pool, fitness room and laundry

there is an option to do laundry, with supplies provided by the hotel

kids running around unsupervised, people doing laundry, walking around with no shoes

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

breakfast was honestly the best hotel breakfast i have ever had

room service was very upsetting

was a great variety of food available for the free breakfast

laundry machine broke down and we had no clean sheets or towels for 3 days

no laundry and no microwave

also no breakfast or self-service laundry

a guest laundry

when i booked my room, i wasn't informed about the pet fee, which was only mentioned at check-in

they also have a laundry facility on site to use whenever you need

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

the laundry room was the cleanliest place with the vending machine hat broke the second day

there is laundry facility on site and the front desk will change bills for coins

towels had hair on them and there was laundry left in the room by the previous occupant

pool and hot tub were great, as was the breakfast

no tv wifi or hot water

park & fly option and 24-hour shuttle are convenient

did not find out about getting a take away breakfast until after i got into the airport shuttle

pool and hot tub were great, as was the breakfast

everything free laundry gym clean etc

they also had a complimentary laundry area and complimentary coffee

low to no quantities of snack items and open doors to the working laundry area

there was a free laundry with fresh apples which were also free

free laundry

exercise room and decent laundry facility

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

laundry and shuttle available. breakfast option was relatively good

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

the staff were friendly, polite and helpful. there was a laundry

room service was a little slow

room service breakfast was blah

the pool was very small and dirty needs to be revised and cleaned. not for small kids

loved everything- the pool, the room, and the staff

room service was great and corrected a mistake instantly

laundry diy

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

great location, clean facility, nice staff, pool and jacuzzi was nice & clean

food and bar service was limited hours

room service is not available

bar in the lobby is a rare treat

desk was able to let us do an early check in

the hotel is at a great location with lots of free parking

clean and near casino

were horrible, it is a pet friendly hotel

hotel had not done laundry

that it was under construction and that none of the amenities were available, no fitness , no laundry center

are good and the guest laundry room is very convenience

then i was doing laundry and found 5 different bugs in there within 20 minutes

the guess laundry room there was plenty of hot water t.v. channel were ok

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

no wifi connectivity in your room.

the pool was nice for our special needs son. the reason we booked the hotel.

the pool and cleanileness

fact that the gym and pool was closed should be on the website and not told upon my arrival

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was no water available in the gym; there was no towels provided while working out

the pool and hot tub is indoor which is always a plus during the colder months

quiet. close to airport. shuttle service. good location for restaurants.

heater was as loud as a laundry machine running all night

to use hotel shuttle to dinner and to airport

and comfortable room, which is close and convenient to bwi, with free shuttle service to the airport

location was in a safe and convenient area and the breakfast isn t your ordinary hotel food

the bartender was the cook, so he had to leave the bar to go back to the kitchen

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

he held the laundry been why i put the stuff in basket

took five dryer cycles to dry my laundry. $1.75 a cycle!!

atm machine, laundry service

there were not enough towels and rags, and the dryer didn t work in the laundry room.

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

two of the four laundry machines were inoperative

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

the breakfast itself: it was easy to order room service per instructions in the room for ordering by website;

had to wash the towels that i had in the laundry room

only stairs, laundry room/ice machine not secure

bed was comfortable,had a laundry room.

great laundry facilities

trash in laundry

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

had kids and the pool was down...one of the reasons i chose hotel !!!!

wifi was so slow as to be unusable

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the breakfast had a both hot and cold options which was very nice

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

free hot breakfast

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

big bathrooms and cleanliness. excellent breakfast staff. great gym

the room was extremely comfortable, and the restaurant and bar was great.

room service sauces came in plastic containers vs ceramic ramekins, this little touch would have

did not have a complete room service menu but that was the only negative thing in the room

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

breakfast is not served early enough.

was a restaurant and bar area available

helpful check-in staff, very efficient processes both for checking in and arranging extended parking, bright

this is a pet friendly hotel and he barking made the stay horrible also the bed was hard.

wish it had more laundry rooms

had to wait over an hour for the hotel shuttle

the restaurant was delightful and the pool was wonderful

nice pool and exercise area, friendly bar staff

was supposed to be a pet friendly place but was charged an additional $50 for my wifes emotional support dog

with laundry trolley and wheel bins, breach of health and safety

no way to do laundry or close laundromat

the restaurant, convenience stores and the casino weren't to far away as well.

in sink,no wifi available, elevator on right side doesn't work, elevator on left side doesn't like to open

breakfast served early very convenient and pleasant employees.

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

the bed was comfortable had guess laundry room had good hot water and water pressure

breakfast had no drinks ( apple, orange juice) they were out of them front desk not very polite laundry machines

non-guests were allowed to enter the premise, use the bathroom & the laundry

another situation was the laundry room the dryers was broken and i had to dry my clothes in my room

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

oddly the laundry was free

roon very confortable and clean. fantastic shower. epic super breakfast

need more breakfast option like grits or scrambled eggs

shuttle service was not available

breakfast that was included was great-loved the variety of food choices offered

very convenient being so close to airport and staying so close to the casino and mall with so much to do

everything, the breakfast, room, staff, and the shuttle.

good location near the airport. attached restaurant. airport shuttle.

the place was clean. good breakfast food

free laundry and workout facilities were super helpful

i also had a safe in the wall in the closet, free wifi, free laundry

big plus was having the complementary laundry facilities

site laundry(washers and dryers)

staff, room, comfort and free laundry and gym equipment

it offered an indoor pool and allowed my family 2 adults and 4 children to stay in one suite

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

was pretty good, nice pool area

great hotel, clean, great breakfast

well-equipped kitchen

i did book based on the amenities of room service, restaurant on property, and laundry

in lobby bar

love the shuttle to md live both ways, date night bonus! no one had to drive!

the bar was closed. no license. the only reason we booked it was because of the bar.

near the casino

i didn t like that they had no change for me to do my laundry

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i went to do laundry in the laundry room and the washer and dryer worked

restaurant, bar and pool were closed

is that so many cars were parked there for their park and fly program, that it was hard to hard a parking space

one even locked herself in the laundry room and squatted for the night

pets are allowed

it has a pool. i wanted to use it but it seem to be not clean.

fact you leave parking lot and park in another parking lot

no handicap parking in the area of our room

is one issue is the location also they booked me in room 128 which is not good location infront laundry

- also, in their website it mentioned about them having laundry service available

laundry room is very dirty

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

the pool was perfect, as was the free breakfast

was not informed by staff when was breakfast.i had to ask when did it start.

the nosie that kids made in the hallways very rude

even when i went to the laundry room to get some more those were dirty as well

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the breakfast buffet is back. guess laundry room.

used gym for my usual

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

they offer laundry machines without fee, you need only the detergent

pool and gym had no towels

there were kids running up and down the hall

the rooms and laundry rooms need to be cleaned better because they were disgusting

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

bar inside the hotel as well as a pool, gym, and pool table

pet policy is a problem

has lots of social perks -- breakfast nook, pool table, bar and lounge area

the free laundry and dishes in the room

, free laundry facilities, nice gym, quiet

pool, laundry area, and free breakfast, location was excellent also

awesome amount of space, great place to do some laundry.

there is a laundry area and they sell detergent there

the laundry room was on 1st floor, a plus since we needed washer & dryer

large room great kitchen super location

comfortable room and bed. good breakfast.

no indoor pool

to noise in my room mind you i know how much noise you are suppose to make he claimed my kids was stomping and

shuttle was always available

room had ants and pet friendly

the breakfast buffet had a large variety including a yogurt bar

noisy. tons of kids going to tournaments. not their fault but takes away from breakfast. noisy.

24/7 shuttle service to businesses within 3 miles

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

great staff. good gym when it is open.

breakfast style buffet was very enjoyable

the pool area needs work. broken tiles and the hot tub wouldn't come on.

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

breakfast poor... no orange juice nothing...breakfast bars coffee tea and hot chocolate only

hotel very clean and so many stores you can go to that s not far from the hotel love the full kitchen it s

i loved having a kitchen in my room

and a big plus is the sports bar across the parking lot

i did not like the parking. the parking desk was too congested.

that i left my money in the casino

liked everything about my stay but if i had to say one thing i disliked it would be the valet parking when

for parking (the free parking garage), wifi, beverages in the room, etc

convenient parking. safe and clean.

parking was awful

breakfast is good

great area excellent service pool spa great

the shuttle service to the airport and later the pick up at the airport was a great service

the wifi was terrible and there was no hot tub like site listed on the website

laundry was a little pricey.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

there were kids running in the hallway and i didn t like being that close to the elevators.

casino

bar was also nice and bartender made great drinks

great location to the casino.

esthetics of hotel and the full size gym. lobby and rooms were clean.

beautiful room with walk in shower. great wifi

the bar was great

was awesome and laundry was free

staff was nice, laundry was free and breakfast was nice.

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

breakfasts. coin laundry. nice staff,

distance to a top golf and across the street from a royal farms

the breakfast was amazing

the pool was under renovation

very clean room, good breakfast, excellent staff!

pool wasn

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

in a beautiful location but getting into the parking lot was a little complicated, had to drive down the road,

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff

can work on expanding the pool

the gentleman working the bar was strangely unfriendly when met with

the restaurant and bar a huge plus

nice pool. good breakfast but a little pricey. i had a complimentary one and it was good.

staff in the breakfast area were extremely friendly and accommodating

really loved the swimming pool

was comfortable and the laundry room very helpful

the price, the exercise room, laundry on site, the view

no carpet in a room for a guest(s) with a pet

parking lot doesn't have adequate lighting.

pet friendly hotel with big area for pets around the hotel

things we were looking for, close to the cruise terminal, had breakfast included and had a self laundry area

was not clean - dirty laundry from a previous occupant and trash left as well as bedding still looked as bed

bar and grill sells drinks and starbucks

pulled out the couch bed for the kids and the bed appeared to have been slept in and under that bed was old rose

dining recommendations are barracudas, chx for lunch, easy like sunday for breakfast

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i am a canadian resident and i don't have us sim card. and the hotel wifi is not working.

wifi goes in and out

lots of parking

laundry room was out of order, breakfast was repetitive and not as good as expected

a over the road truck driver so laundry is important to me and yall only have 1 washer and 1 dryer plus someone

full buffet breakfast included

very good breakfast

clean, staff, solitude, breakfast

conveniently located and offers a gym, laundry facilities, and vending machines for snacks and drinks

delayed check in only 1 room was ready i booked for 2 (45min) laundry

wifi was out during my stay also

staying right across from me they were selling drugs and them selves in the hallways and i the parking lot they

inside the building was mostly tidy, and had ample parking

i like the fact that parking was free, the hotel has a pool and there are some restaurants & stores not

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast

the breakfast & bar accommodations were excellent! staff very nice

else because my daughter wanted to swim) dirty room, son ate a skittle that wasn't ours, wifi wouldn't connect

parking was not adequate

breakfast with many options, friendly staff, valet parking, clean facility

attitude of front desk and kitchen staff

pool

the breakfast was exceptional - scrambled eggs, sausage, pancakes, make your own waffles, fruit and

the room was immaculate, the location was a+, we had a quiet room at the end of the hall, free wifi - it couldn

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

water in the room was only lukewarm and the pet charge for a small dog in a crate was too large

great rooms, pool and breakfast

the location is convenient, with restaurants like olive garden just across the parking lot, and costco and

we love your hotel because of the pool, basketball court, and the grill area

a room for breakfast would be nice to have!

advertise breakfast but there is only coffee and juice (at any time)

very small breakfast area

stop for the bathtub, used wash cloth in bathtub, poor quality beds and pillows, loud neighbors, wifi without

i didn't see any breakfast items. but then we got there very late and left late.

the indoor pool, pet friendly, and location

the room service meal was very generous. the view of the ballpark was awesome.

very nice lobby area with nice bar and coffee shop

i was especially pleased with the quality and variety of breakfast choices as most hotels i've stayed at so

i ordered room service it took 90 minutes for my food to arrive

mountains of laundry in plastic bags in the halls

great place entertain our grandkids

pet friendly which is a plus

loved it good room and nice pool

overall stay and property was great, only 2 problems i have is the price of dinner and your wifi i never got a

house keeping was out of many items and little things like toiletries (hand soap) , trash bags, laundry bags

the gym was one of the best i've experienced as well

the lobby and bar is awesome!

also, no free wifi was offered, and i thought the price was high if you needed to purchase wifi connections

no free wifi in the room.. and no pool

cleaning lady threw out my girl friends dirty laundry bag

guest laundry facilities are wonderful

i had a few questions about the the laundry facility and they were able to get my key card all set up to use

we had free breakfast so i would rather them deliver room service and the rate

we wish the bar had been open later :)

to convention centre and harbour laundry and ice facilities good size room and sofa bed secure luggage

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

no light in laundry

the area seems depressed as a result of covid wifi was not great

was confusion with regards to horseshoe casino

dirty laundry and trash in the hallways

thing i didn t like was being next to the laundry room

no laundry facility which the website said there was

singing bar tender was wonderful

clean, good facilities, gym, location, nice breakfast :-)

there was trash and towels and piles of laundry outside all the rooms on my floor in the hallways from saturday

found dirty laundry from previous guests under covers

laundry facility was not kept well and drier didn't dry

need extra charge : wifi, water not friendly : self laundry only can use quarter coin, but the front desk

cluding breakfast) was not the best quality food

wash was empty and they gave me a bar of irish soap instead

only issue was that the a/c was out in the bar area

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

there is also no bar yet it s advertised as having one

breakfast bar was literally some breakfast items on the bar of their upcoming restaurant

laundry machine and dryer machine in the hotel

were on the mattress cover there was no toilet paper towels one wash cloth and two towels no laundry bag door

the self service laundry is good

very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee

they have a laundry service in the basement of the hotel and they also supply laundry detergent and fabric

no laundry serviced as stated on booking

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room

no towels outside the room in the hallway there was a pile of dirty towels (like 200+) as if laundry wasn

uselly collect qeurters for laundry and all so i got some

the laundry machines did not work and couldn t get the money out

the linens are fluffy and comfortable, the robes are thick and cozy, room service was fast (and delicious, best

property was pet friendly

the fact there is no bar in lobby area

great location, large clean room & bathroom, lovely amenities - pool is awesome.

the bar area in the room was a little dusty and the coffee maker had a used cartridge.

everything was great. valet service and room service is to be commended.

bar and restaurant right on the water with great sunset views

shane goes for the room service, which comes from the same restaurant

nice on site bar and restaurant

the bar was great also,

breakfast, a laundry room for those wishing to do their own laundry

like how it has a laundry room, storage and a full kitchen and stove in the rooms

on a positive note though when we needed quarters for the laundry a male staff member went down the street to

no air vent in the bathroom, no tub just shower, need a tub with kids, indoor pool

the wifi

the hotel needs to look into their 3rd party laundry company they are using

are washing towels you cant wash bath robes the bed sheets had a crusty feel to them think it was laundry soap

the breakfast was outstanding!

complimentary wine hour was great since they do not have complimentary breakfast and hotel employee at the front

room service was awful

no room service no laundry

exceeded the 6 day after reservation and is already recorded in the system, so can t remove the laundry fees

our room didn't have a tub which was somewhat hard for our young kids. but overall it was great.

a lot of kids in lobby playing

the gym was dark and unappealing

we wasn't told about the laundry facilities until the day we were departing

good laundry room

both desk clerk and laundry personnel were sullen/upset during interactions with guests and it seemed like it

good location great gym

everything was wonderful even the breakfast

laundry room smelled like a sewer and we had to do laundry and our cloths smelled disgusting

the laundry room didn't have good circulation

wifi was very inconsistent

i need more space with little kids

i need more space with little kids

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

laundry is $2 per load, per wash and per dry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

location, budget friendly, plenty of parking place,

you had to ask for everything at the front desk & nothing was open (gym, kitchen, etc

didnt stay in the suite long enough to use the laundry or gym

accomodations were great,the gym, the laundry facilities and the overall comfort was great ud83dude03 so nothing

complimentary laundry was also appreciated

place was always spotless. like the gym laundry was free

but we all love the room because it has a full kitchen to cook that was the best part and the laundry room too

this is the year of 2026, not 1926. using coins for laundry is absolutely ridiculous

of an upgrade considering the location by the harbor this is the property where i had to pay for laundry but

with free wifi and a business centre but wifi was patchy and often out during our stay and the business

the breakfast was delicious

room service was excellent

great breakfast, friendly staff, amazing gym facilities!

more from the bar and grill

that it was pet friendly and the location.

central location to inner harbor and fells point - all within 5-10 minute walk with small kids

it isn’t easy traveling with young kids and he was very patient and so professional

the laundry was also good and often vacant for the use

the courtyard should do a better job with laundry service

this property is pet friendly which meant we got to listen to a dog bark at all hours one floor above

the pool and gym was closed due to covid..

i was expecting a full menu with room service, but that is my fault for not checking the website ahead of time

the complimentary laundry in the basement was a lifesaver

iron and board, plus complimentary laundry

& helpful staff, full breakfast, refreshments happy hour on specific days, fitness room & laundry facilities,

breakfast, laundry area available

beautiful place! free laundry!social hour ! free breakfast!

however, there is no laundry room despite what s mentioned in the description, and the facilities are quite

dirty laundry and trash was left in the hallway for at least 2 days

the management was nice. it was decorated nice. breakfast was good. love laundry area.

the facility didn't have guest irons available and no laundry service either

good breakfast, laundry facilities on property, good wifi

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

rate was decent for the holidays. the onsite laundry services was convenient.

zero places to walk dog even though they call themselves pet friendly

parking

parking was not good, only a small lot in front of the motel,i had to park away from the