the first level seem to be a basement laundry room door was open didnt want to see that.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

water in the pool was freezing but we still enjoyed it. we didn't get to stay longer.

very poor tv channels and no laundry

tv channels are horrible and internet very slow and still no guest laundry

from the two front desk lady's to both of the laundry lady's

finally had to go find someone in the laundry

they offered breakfast and laundry on site

$150 deposit per room. laundry facility used a mobile spp

guest laundry washer and dryer were awesome

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

the sleeper couch was to have been for the kids but was quite dilapidated & stained

it had a laundry room although i didn't use it

there s a laundry room

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

large clean rooms. friendly staff... laundry room on site

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

complete kitchen with oven stove and full size fridge

so it has hbo and other good channels with wifi

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

other than breakfast, that was it!

room could be cleaned just a lil bit better. wifi could be better as well

no indoor pool. like other quality inn. no bacon or potatoes.

breakfast is a bit limited and bland. but i don't stay at a hotel for its breakfast.

no laundry facilities for guests.

so i cant do laundry

doesn t have a laundry facility

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give

and every door had piles of dirty laundry outside of it for the entire day

clean,..shuttle to the airport

you coulnd't use the restaurant, bar, gym, literally any facility had become a practice area

water stopped getting hot, room service never brought what i asked, and conditioner was in the shower that we

love that we stayed on the first floor because we had patio access to the pool

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

my daughter truly enjoyed the pool. the customer service was exceptional!

the kids across the hall were very loud

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

laundry helped so much to pack up and fly home

i also liked the laundry facilities

it was nice to have a handy laundryroom

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

shuttle bus from the airport was quick and easy especially at 12

very close to the airport, shuttle is fantastic

excellent staff including the kitchen crew.

wifi did not work bed was soft and uncomfortable no tissues in room air didn't work properly when i

they don't have a laundry room to do laundry

no laundry facilities

shuttle, very friendly bartender who also served breakfast the next morning

i would have loved the gym, but due to the covid-19 it was not open

gym

hot tea all day and the laundry center was awesome cheap and convenient

laundry machines didn t work

laundry machine was broken & could not be used

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry dont work refuse to refund money

there were no laundry bags. i had to use grocery sacks for dirty laundry

ev charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming

quiet and friendly staff electric ev charging system very functional and easy access

the hotel was decorated nicely, i used the gym several times and the breakfast offerings and times were notable

those beds were so comfortable and i liked the breakfast and the place was clean the staff was friendly

laundry took all day for one load and still wet

the parking lot out back is not for the faint of heart.

lighting not good at the parking spot in front of the room (127)

was no wifi like specified in online

every hour a police car sat in the airport inn parking for 15 minutes

pool could be cleaner.

shuttle took us at 4 am

no wifi access

the shuttle bus was on time and the driver was nice and the rooms were spacious

i was told on the website there would be an indoor pool.

elisha assured me they had a shuttle to pick her up and would get her into a room that evening

daughter had a connecting flight to stl and due to late takeoff, she informed me while on the plane they were

also as if that wasn't enough our car was broken into in their parking lot

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

gym was very poor

ran out of breakfast food at 10:00

parking

decore,happy hour,breakfast,free parking the bed was comfortable,and there was hot water!

breakfast was amazing

hard to get in and out of parking lot

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

breakfast wasn't amazing but can't complain ud83dude0c and there was only one way to get to it ,

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that s the only issue

room was nice and breakfast

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

there was also easy access to vending, ice, laundry and exercise

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

we had to use one of two tiny microwaves in the laundry room

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

the view and the pool

the kids loved the open glass elevators

facilities were great- across from gym

24 hr airport shuttle

keep breakfast area tidy

not enough parking near the building 2

i don t like how small the parking lot is

the parking sucks not enough places. people parked all over the place

could definitely use more parking as we had to park at a vacant lot down the road from the hotel

fairly easy to get to. well lit parking lot. easy access to get back on the road the next day.

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

was inexpensive but clean and sufficient for my need of room for overnight sleep and quick breakfast

it is advertised as pet friendly

parking was good as i was pulling a trailer

i liked its location, free parking, microwave and fridge in each room.

hotel shuttle picked us up @ airport & used within 5 miles of the hotel

size of handicap room. and indoor pool

swimming was nice, pool smaller than expected

all great, loved shuttle service to airport

one per person they said and the breakfast was cold and old and not good at all

breakfast options

they could offer breakfast.

pool

there was no breakfast.

laundry was next to my room and seemed to be running all night

almost every single room housed multiple kids

nice breakfast fitness center was a plus.

and the wifi didn't work at all

it was a nice size room. what i needed for the kids.

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

no parking fee. for your price , no free breakfast

the cafe, gym and the pool area were all closed

pool was cloudy

clean, friendly atmosphere, free laundry room.

laundry was free

free laundry room--major item for longer stays or long vacations

loved having free laundry this stay

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

variety of pillow choices, location, free wifi

for being at the hotel for less than 12 hrs was nice we had everything we needed, and the bar is nice

our room wasn t ready at check in so we waited at the bar for them to call us when it was ready and after

pool is the reason i initially came to holiday inn earth city

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

was a constant smell wafting from the laundry room

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

everything was great, except the laundry is more expensive than most places.

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

good breakfast, close to highway, friendly staff, she came up to give me a diff room because the

pool is tiny and was closed part of our stay.

somehow got out on a pet floor barking and howling

breakfast was awesome . loved the nice pool and comfortable beds

free wifi and breakfast

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

free laundry

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

the room had 2 large rooms and a great bathroom and kitchen

laundry room wasn't good at all

enough handicap parking

the pool was very small

the hotel offered free breakfast, free internet, and the parking was great

not enough handicap parking up front. i am disabled, and i had a park close to the back.

clean room, microwave and frig, laundry for guest, good breakfast

the washer in the laundry room wasn't working

laundry facility needed improvement

no real breakfast because of covid

were kids running up and down the hallways all hours being loud and fire alarm went off unnecessarily i

only wanted to sleep, shower, wash some laundry

right off the interstate and tie laundry is available all night.

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

laundry facility was down when i was there

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

cleanliness laundry early check in

there was food, a spoon, and fake flower petals all under the bed when we pulled it out

i would have appreciated if breakfast was provided.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

nothing that i can think of besides wish it had breakfast with hotel purchase instead extra cost

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

room service forgot our order

shuttle and valet parking was great

room service, were sketchy and often not working

the casino staff was great and accommodating and the bar was reasonably priced

needed to do laundry and didn t have cash

kids loved the pool and i utilized the gym

breakfast on our first day was good, plenty of options for my kids

everything didn t make breakfast but i still enjoyed the stay

they loved the pool

whoever is doing the laundry needs to wear a hairnet or something

i loved the size of the room and kitchen. stylish yet still comfortable

the room had a door separate from living room, and it had a full kitchen.

breakfast options were enough to be full, the lady with the long blonde hair was so sweet

it was a good experience enjoyed the breakfast and the bar

when i called for more towels i was told they were being clean with laundry and would brought up but never

laundry (sheets, towels, etc) from other guests left in the hallway overnight

then no clean towels when we went and ask front desk the response was no we have to do laundry

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

they also had a laundry room which was so convenient

property was disgusting, laundry room and ice machine were disgusting

laundry room and machines very dirty

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

there was also a live bird in the laundry room

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

save some laundry cost

laundry facilities

were in a room right next to the laundry service

parking is not very close to most rooms

we couldn't enter hotel at night and had to carry two kids all the way to the front door

no bar open until after 3:00pm elevators really slow

and pet friendly

dingy white sheets, room service menu was dirty, no menu on the tv so surfing channels, fatty salmon

better pillow for guests who want firm, shuttle drivers who don t forget to pick up at chalet

right next to a bar that played live music til late at night

there were many kids with their parents everywhere

our anniversary, justin at front desk bumped my wife and i to club level to enjoy the snacks and breakfast close

small pool and lots of kids couldn't swim i think they should have adult swim time

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

the set up with the kitchen. and the space in the room

availability of kitchen use.

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

went through my personal stuff and stole a container that had quarters and small bills for my laundry

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

love the laundry facility

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming

location fitness facilities staff beds

pool was small

also, a large number of kids from a baseball team were upstairs running which was quite loud

the washer and dryer were not in a laundry room, just in the hallway

everything the closeness to the pool wasn t awesome. close to eateries and the casino.

walking distance to casino quiet good beds nice place

for the casino and convention center were excellent

plus pool had to much chlorine burned my kids eyes

free parking

if you are aware of the breakfast being a grab and go then there s nothing else to say

wifi was unreliable

did not eat breakfast there

kitchenette could have provided a few paper plates, cups and utensils.

no bag for dirty laundry.

laundry available

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

was full w parents watching kids

the parking spots were really tight

offering bacon and potatoes or grits to offer more choices for the hot breakfast

cute and modern, great free breakfast, rooms so nice and clean, staff was very nice

the breakfast could have been a little better.

parking

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

needed to do laundry and the staff was very helpful

i didn't see a dirty laundry sack hanging up to use

they have laundry facilities, room is very clean, updated, and comfortable

was a little disappointed they didn't have a laundry room

laundry facility

nice touch with giving the kids cookies and having water in the room!

this hotel has great parking, comfortable beds, great breakfast, and is in a convenient location

great location and free parking

there were not kitchen cookware

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

size of the room, having the kitchen in the room, and location were the only good things about the hotel

people working on cars in the parking lot

i liked the whole kitchen set up and the sliding back door .

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

booked a lot of kids leagues hockey teams and they were so noisey running the the hotel knocking windows and

great location. chef at breakfast was awesome. 4th time staying here.

centrally located to several restaurants and the casinos

the extra fee to check in ealry. also the time the bar closed

i liked how there was a sports bar connected to the hotel

parking was hard to find and lot was full.

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

would suggest offering instructions on how to use free wifi along with the access code (we had the code but

no laundry

pool was closed,the laundry machines were inoperable

laundry facility out of order

no free breakfast for us. seems like it was based on room rate.

pool was closed though and so the kids were extremely disappointed

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

location, decor, pet friendly, peloton, parking, breakfast

the breakfast was superb! and the staff was friendly and everything was very clean

great location, comfortable rooms, breakfast, gym.

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

hotel states that they are pet friendly, but in fact far from being pet friendly

so many kids in the pool while our infant was swimming but other than that nothing.

rooms and pool area were clean and tidy

great staff and gym

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

parking, side door lock didn t work, key card to room demagnetized, tub faucet was loose, tub

the swimming pool was clean

pool

the free breakfast is great and a wonderful selection of things

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

room with kitchen

the breakfast was great

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

also a nice looking guest laundry facility

room was large and comfortable laundry service good gym equipment always

love that they have a fitness room and laundry room with easy access

we also used the laundry facilities which i found clean and inexpensive

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

loved the breakfast room service

live music in the lobby bar area; room service quality; massage therspy

no room service available on sunday morning! this was disappointing.

the rooms were small given the price and the fitness center was also small with few amenities given the

live music in the lobby bar area; room service quality; massage therspy

very clean. very pet friendly. staff accommodating. restaurant good and reasonably priced.

nice rooftop bar and seating area

louis was to see the cold war kids at delmar hall

having an ev charger was an unexpected bonus

were told they were booked up full with reservations okay no big deal but then we tried to order room service

cost extra, breakfast is extra, parking is extra, better wifi is extra

rooftop bar clean modern rooms nice facility close to many walkable restaurants

ac’s funky breakfast format

breakfast was a bit expensive.

price for the breakfast was high for what is offered

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

the parking could be better

pet fer was way to high compared to laquinta

had a full kitchen! pillows super comfortable

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

free parking on weekends

gym space is only okay, actually a bit subpar if you ask me

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

parking lot was littered with dozens of cigarettes

the amenities advertised were not available, neither indoor or outdoor pool, fitness center, breakfast

the pool was too cold to use, breakfast was subpar.

laundry room on our floor was ideal

kids in the jacuzzi

thought pool area would be bigger.

my kids only wanted to swim for five minutes, which was unusual

kids screaming in the pool.

this was a waste of my money, i wouldn't book if the pool was not available...

would of enjoyed the pool until we were screamed like children when online it says there open till 10 and it

the room had a full kitchen so we got our own breakfast

pool area looked nice and was crowded

wasn't expecting kitchen with kitchenware which was great!

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

parking was located in the back which was nice

we didn t eat on site but the bar was nice and served premium alcohol

the pool was gorgeous and perfect for a hot summer afternoon

the breakfast was quite good, as was the dinner in the bar area, a bit pricey though

the bed was comfy, and the laundry room was nice and cleaned

they retrieved our laundry and mailed it to us after we left it in the laundry room

we were also traveling with our small dog, and the pet-friendly accommodations made our stay even more enjoyable

very clean. pool was nice. excellent breakfast. popcorn and soda night.

indoor part of the pool was smaller than expected but it wasn't overly crowded despite the large number of guests

no guest laundry onsite

location. pool. breakfast. historic charm.

if you do not like dogs just a heads up it is a pet friendly hotel

when arrived, had to call room service to reclean bathroom.

the breakfast was fantastic

needed to do laundry but the machines only took quarters and i had no cash

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat,

no cameras in the parking lot

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

parking was crowded.

restaurants and bar have excellent menus

loved the options for dinning, the massive gym, and the beautiful pool.

the gym was closed due to flooding. and at times my room a/c had a little trouble keeping up.

the hotel was very nice, great location. fine dining room service

also the food was not ideal for kids

wish that the bar would have had a happy and food service.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

the location and the gym is nice

the bar had irregular hours but this was understandable over the holidays

it would be great if it had higher end bar and a restaurant attached

i loved being able to do our laundry before the trip home

asking your pets names, making sure we had sheets and blankets for the pull out couch

the morning staffed welcomed us with breakfast

to detail, there were hairs, dirt and dust in the drawers, and in bathroom/corners of room/kitchen

the pool was a little too chilly, i was hoping it was a heated pool. but no big deal!

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

great workout room and laundry on site

they didn't always have change for laundry machines

no laundry here even..dry clean

no pool '' but there is a laundry and gym. continental breakfast times change on friday

simple breakfast

my kids were disappointed that there was no pool but we took advantage of the ymca

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

up to date, spacious, clean hotel rooms. variety of breakfast items.

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

liked the near by facilities, restaurants, bar n' grills

was hoping there was a pool for kids to relax in while we were at the hospital with another child

need a laundry room!

minimal personal hygiene and laundry items in the store

had to wait a significant amount of time for breakfast for the waffles

the engineering/maintenance staff did a nice job clearing the snow and ice in the drive and parking lot

the pool was very clean and my grandson enjoyed it

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

bed was great, breakfast was fine, and the staff were so friendly and helpful

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

fact that laundry dispensers were empty and it said no refund but tell you it was empty

we had a smoking room, so there were burn marks here and there on the floor and bathtub

was on wifi and when i asked about it, i got a full attitude and he acted like he didn't care and when i

having to walk 3-4 blocks or wait for a shuttle to the parking lot was a little bit of a pain.

the amenities work out room and pool

place was kept in great shape. cool games for the kids to play and keep busy. staff was awesome

pool table access 24/7

their workout room, pool table, pool, fire pit, outdoor sitting area, bar and games made leaving the hotel a