really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

loved the suite set up with a full kitchen, the breakfast, the bar area.

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

could have added vegetarian or vegan menu in breakfast to cover global customers.

we also used the laundry facilities which i found clean and inexpensive

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

also a nice looking guest laundry facility

room was large and comfortable laundry service good gym equipment always

love that they have a fitness room and laundry room with easy access

breakfast was a bit expensive.

breakfast menu options need to be expanded for the price hotel is charging

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

breakfast was listed as feee i paid 20 very dissatisfied

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

beautiful heated pool and nice gym

the bar was. it open

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

loved the breakfast room service

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

live music in the lobby bar area; room service quality; massage therspy

louis and the bar area was very festive and fun at night

super comfy bed, great room service, very helpful and friendly staff

laundry room on our floor was ideal

my kids only wanted to swim for five minutes, which was unusual

2 different birthday parties for 2 groups of 10 kids each while trying to enjoy our vacation

while the kids did swim

access to the wet room. too many kids

wasn't expecting kitchen with kitchenware which was great!

nice spacious room with full kitchen

after getting wifi access the internet was very slow and unsatisfying

nice spacious room with kitchen and dining area

as i walked up to my building, which doesn't have a parking lot (i had to park in another buildings lot and

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

parking is convenient and right across the street, though i don't know how it might be while school

the parking was free for the weekend in a secure parking garage

needed to do laundry but the machines only took quarters and i had no cash

close to multiple shopping centers and a starbucks in the parking lot.

no cameras in the parking lot

enjoyed the free parking for guest offered by courtyard

the bar inside the hotel wasn t open on weekends which was odd

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

parking lot and amenities offered were outstanding

a great hotel stay with pet accommodation. staff was friendly and professional.

our only problem was a family with noisy and unruly kids in the room next to ours.

i loved being able to do our laundry before the trip home

the pool was indoors but that s minor

the morning staffed welcomed us with breakfast

the breakfast was amazing, lots of good food! my husband loves the waffle maker.

desk are top notch, very pollite and go out of their way to make sure our stay was great, the breakfast was also

no pool '' but there is a laundry and gym. continental breakfast times change on friday

kitchenette very minimally supplied

location and good breakfast.

staff very friendly and accommodating and the breakfast was really good

we ate pretty well at the breakfast buffet

no guest laundry onsite

very attentive staff.eager to help. very pet friendly.

was quiet comfortable wifi was strong and reliable

the gym was also very well equipped

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

louis was to see the cold war kids at delmar hall

smaller size hotel. easy to use valet. nice roof top bar for the adults.

the rooftop bar was nice, very pleasant staff

were told they were booked up full with reservations okay no big deal but then we tried to order room service

wifi wasn't very fast and a bit patchy. room cleaning was a bit inconsistent.

need a laundry room!

minimal personal hygiene and laundry items in the store

suite was huge and so comfortable for us and our kids

kids went to the pool 5 times in 3 days despite arriving the first day after 3pm

breakfast was good...the kids loved the mini waffles

location , laundry,

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

charged $50 for our dog to stay although website didn't inform us of a pet fee.

stayed here with my pet(dog) when i had no where else to go

were people actively propositioning people for sex - actual prostitutes in the parking lot

didn't like that they charged me fifty dollars for my pet

i love that they have a swim pool and it's dog friendly

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

long walk to parking garage

everything was cleaned, comfortable, awesome pool

very clean! room service was great!

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

the gym was one of the best i've ever had access

they have a wonderful restaurant and beautiful bar that has live music on the weekends

the gym was closed due to flooding. and at times my room a/c had a little trouble keeping up.

this property was mostly adults the workout room was like a real gym it was huge and it had a movie theater

it is fun to bring our kids back here years later even after we have

the bar had irregular hours but this was understandable over the holidays

liked everything except the fact the lobby bar didn t open until 5pm

how far the gym was to the hotel building.

wish that the bar would have had a happy and food service.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they didn't always have change for laundry machines

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

also, laundry facility was $2 per load (each for wash and then for dry)

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

however, at the breakfast bar i received a breakfast sandwich, but the attendant didn t heat it

wifi is the worst i have experienced at a hotel

laundry and shuttle not available

gym no drinking water

kids loved the pool

not have direct access to wifi

excellent especially for a family with kids

it s a few blocks away, but they have a shuttle so it s no big deal

we had a quick overnight stay and didn't use the pool, gym or bar at the hotel

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

the room was really clean and modern. the pool and games were something my kids used daily.

also the shuttle ride is ridiculous

even though i had my own transportation, i saw where the hotel did have an airport shuttle

hotel shuttle picked us up @ airport & used within 5 miles of the hotel

the bed was very comfortable, and the room was very easily accessible from the parking lot.

the pool was a little small & cold w alot of chorline

pool was clean jacuzzi was clean room was clean it was quiet customer service was excellent

ground level window lock was broken. right next to parking lot made me feel uneasy at night

say they re pet friendly but the lady that checked us in was not

person that had been staying there for work and the person started beating on the ceiling when my kids were

lot of activity in parking lot at night , vandalized car windows busted out sitting out side our window entire

breakfast was really good they served eggs and belgian waffles you can make on your own bagels

the pool needs to be cleaned but other than that enjoyed our stay

the gym was perfect with its free weight area

location was perfect for a night out whether you went to their rooftop bar or across the street to the armory

front desk staff were helpful and super accommodating to every need and friendly to our excited kids

we had rooms in the 7th floor so made good use of the bar and rooftop deck

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

we had to use one of two tiny microwaves in the laundry room

breakfast food was cold.

they also had continental breakfast for us at 4 a

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

not a lot of parking

very spacious and clean room. excellent breakfast.

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and

it was definitely worth the extra $ to have breakfast included

pool was kinda small

parking, the pool was unusable, lobby restrooms were dirty and needed some repairs

was very disappointing to pay that much money and not have a pool when i called

no wifi access

shuttle took us at 4 am

laundry took all day for one load and still wet

the trash all over the parking lot

it did have wifi but no pool

lighting not good at the parking spot in front of the room (127)

was no wifi like specified in online

there were no laundry bags. i had to use grocery sacks for dirty laundry

convenient for airport travel. great shuttle service. good breakfast choices

the lady that checked us in was so sweet and helpful! our shuttle arrived right on time!

also loved the free shuttle to and from the airport plus being able to leave our car at the hotel for a week

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

hotel states that they are pet friendly, but in fact far from being pet friendly

the pool area is so hot it makes it hard to sit with the kids

we appreciated the pet friendly hotel

would love it if the hot tub was warmer- but it may not be too hot because of the kids.

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

laundry machines didn t work

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

hot tea all day and the laundry center was awesome cheap and convenient

laundry machine was broken & could not be used

no laundry facilities

they don't have a laundry room to do laundry

the pool was open.

ample space, pet friendly

indoor heated pool was nice and the gym had all the work out equipment necessary for a good work out

when i called for more towels i was told they were being clean with laundry and would brought up but never

they also had a laundry room which was so convenient

i'd say the only bad thing was the laundry situation

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

then no clean towels when we went and ask front desk the response was no we have to do laundry

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

parking lot compact.

my daughter truly enjoyed the pool. the customer service was exceptional!

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

laundry room and machines very dirty

property was disgusting, laundry room and ice machine were disgusting

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

no change was available for the coin-operated laundry, making it useless

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

it wasn't a lot of parking

the property is nice and the bar is great!

indoor pool and beds are comfortable

and every door had piles of dirty laundry outside of it for the entire day

we ordered room service and after waiting an hour and a half, we called the front desk

did not get room service to clean our room the second day of stay, and no we did not put up any privacy sign

nice lobby bar to grab a drink before bed

was overall a nice hotel my kids loved the pools

i also liked the laundry facilities

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

laundry helped so much to pack up and fly home

it was nice to have a handy laundryroom

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

we left early but some breakfast items were still available

excellent staff including the kitchen crew.

breakfast was a good selection of hot & cold foods, but the kitchen lady needed help keeping it stocked due to

the staff were very friendly, and the 24-hour shuttle service was very convenient.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

by far, my most favorite thing about this hotel is the laundry room on the first floor.

and free parking

kitchen

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

large group of kids but the hotel managed the noise well

breakfast bar and how it's set up.

didn't have a free breakfast.

whoever is doing the laundry needs to wear a hairnet or something

in 1 bedroom suite with full kitchen

clean room delicious breakfast

breakfast options were enough to be full, the lady with the long blonde hair was so sweet

i loved the size of the room and kitchen. stylish yet still comfortable

needed to do laundry and didn t have cash

free parking and free breakfast .. very clean restrooms

pool and gym were clean

pool was clean and my kids enjoyed it

the staff at the desk were helpful and friendly . hotel is clean and breakfast was good .

size of the room, having the kitchen in the room, and location were the only good things about the hotel

i liked the whole kitchen set up and the sliding back door .

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

people working on cars in the parking lot

there was a seemingly disabled vehicle in the parking lot

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

laundry facility

was a little disappointed they didn't have a laundry room

we also tried out their inside pool which was very refreshing

time driving there on the highway and once in the room my view consisted of the highway and the parking lot

worst room service ever.

did not eat breakfast there

don't expect a breakfast just coffee and snacks.

the hotel offer free parking and breakfast.i had a quiet room away from the elevator.

curtains wouldn't close completely, so we had quite a bit of light coming in thru the night from parking lot

my room was next to the exit door to the parking lot

we asked for an extra laundry bag from the cart but all we were ever told was no english

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

having the other optional amenities (fitness center,laundry , lobby, outside patio etc) was nice as well

there is laundry on every other floor, which is nice since some hotels only have one

no laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

we were early, it was raining, and we needed to do laundry

breakfast was nice as well

the staff was friendly which always makes for a better stay and breakfast was fresh.

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic

kids screaming in the hallways early in the morning

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

right next to a bar that played live music til late at night

concierge lounge and early check in.

a lot of people in the lobby, many kids not supervised.

early check in and the concierge lounge was convenient for snacks and breakfast.

the parking lot was being paved.a

no bar open until after 3:00pm elevators really slow

parking is not very close to most rooms

paying for washing laundry seems absurd

i went in to check on a parking pass & was blown away when they offered an early check in because they had a

the enclosed outdoor spaces was nice for our kids to get out and run

the kids were really looking forward to swimming

guy working the breakfast bar in the morning

our room had a fully equipped kitchen which was great

the location of the breakfast area was go

i do not consider this property pet friendly when they charge a 100.00 fee.

the breakfast wasn t all that more for just adults they should have more options for the kids.

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

requested for connecting room for the kids, they were not able to provide due to alot of families staying there

clean, good location, nice pool, and gym.

the staff, the workout gym, the facilities everything was great

no towels in the pool area, but desk staff brought some quickly when i asked for some.

the breakfast was very good and had good choices

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

the wifi in our room was really strong and consistent

everything you would expect, plus little extras like popcorn for the kids.

the gym looked brilliant although unfortunately we ran out of time to use it

the bar was open and the bartender was very sociable

the hotel & room itself, the gym etc..

breakfast was very good and fresh

of ev charging stations in the parking area

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

for room service, they just removed trash and replaced towels

breakfast was not included. but that can be expected in a hotel of this caliber.

we used the shuttle to the airport and back and the drivers were awesome

it was nice, beds were comfy. my kids and i enjoyed our stay. definitely will be staying again.

rates, the staff, the cleanliness, breakfast, and the deposit

everything very cozy and the morning breakfast is one of the best.i have had staying at a hotel

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

breakfast has a variety of choices

i like everything even the breakfast

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

room was nice and the kitchen was a plus

room was spacious and had a kitchen. daily housekeeping services.

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that s the only issue

laundry was 24 hours, the staff was nice and so was the pool.

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

hotel had good facilities including on-site restaurant and guest laundry which we used

i didn't like the cost of doing laundry.

the wi-fi was not working very well, the laundry was out of service.

the free buffet breakfast with cooked to order eggs and the evening reception hour.

the shuttle to the airport was 10 minutes late and overbooked so we had to wait for a second one which

order room service and it took over an hour to receive my food

only other issue was pool was out of order 2 of the 3 times we tried to use it and freezing

pool hours are great

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

absolutely loved the breakfast and dinner

pool was a little small but that didn't stop us from enjoying it

laundry facility needed improvement

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

that the pool was not available during this time

the pool location and size were a little smaller than expected

no room service, but plenty of restaurant food choices here

room was right by a pet courtyard door and it would slam all morning

hotel lobby, by the main bar should not be assigned to conventions and leave the general public not be able to

hotel itself, dining options, rooms, aquarium, golf, maze, ferris wheel

pet friendly, very clean, and beautiful

laundry room was two washers and two dryers, one of each didn t work

free laundry if you have a room

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

the parking lot was clean angela

right off the interstate and tie laundry is available all night.

only wanted to sleep, shower, wash some laundry

cleanliness and laundry services

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

laundry room wasn't good at all

breakfast could have been a little different, i don't eat pork so they could have had a meatless

pool area

i felt exposed since it is basically in the parking lot

enough handicap parking

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

little ones loved the pool area the most

we loved the pool and the fact they had a hot breakfast.

location, pet friendly

don t like bc i was there with kids not dressed up the black vallet attendant gave me a hard time when checking

room service menu was too contemporary

is a beautiful and very interesting property with an art gallery and incredible gym facilities

(i'm a stickler with kids)

we enjoyed the fun art work and our kids thought the lobby was awesome

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

i specifically pick hotels with spa tubs because my wife loves fancy baths

no carpet in the room! clean. great courtyard with pool and fire pits.

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

wifi access was unreliable. wasn't able to use it for most of the 4 days there.

the breakfast wasn't the best.

wifi has a security certificate flaw that can cause problems

the bar was closed due to

gym needs some upgrade, but i was there to chill

i have 3 kids not enough room for 5 people.

they bar and grill was closed

dryer in laundry room wasn't drying well.

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

room location was right across from the laundry room

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

behind junk cars, run-down buildings, drugs also (pot) being smoked with guests pulling up with kids in the

self service laundry worked well for $2 per load for washing and $2 per load for drying

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

the pool !!

wifi was down, the restaurant and bar were closed, there were kids running around without

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

breakfast was great

no pet stay price

also do not use second kitchen food delivery, your food may not even come

gym was small and dirty

loved the bar on the main floor

th staff at the front desk and bj at the bar were super.

i just wish i could ve used cash inside the hotel at the bar and starbucks.

the bar was busy but not overworked or rowdy

she made my kids feel welcomed and put us in very nice room

everything from the decor to the bar and also the room was beautiful.

she made my kids feel welcomed and put us in very nice room

i had my kids with me and they loved the 2nd floor

it doesn't have a microwave or a laundry room, so you can do your own laundry.

no one came to the breakfast area for us to order so we left and ate breakfast elsewhere.

breakfast buffet was great and waitresses were

the hotel is renovated to provide the same ambiance as one expected a century ago, with wifi

did not try breakfast ,i will stay again very nice hotel

just what i want my kids at the bar

i checked my kids, no scratches or dried blood

then they will not just hold your credit card info in case you damage the room or order room service

pregnant gf and kids wer

pregnant gf and kids wer

the pool was closed and the spa and bar soap was left in the bathroom and no microwave

only things i can complain about is the rooftop bar is not open every night and parking is a block away

no one answered when we called room service and the website was down

pool closed at 10 pm

i booked this hotel because it had an outdoor pool.

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

breakfast was an added delite- delicious

i call for room services did get it at all

the breakfast was great

laundry facility was inside pool area and was only accessible during those hours

s dirty laundry behind the curtains

room service food was very yummy and worth the price

late at nigh it was kids on the hot tub no chance to relax

kids were able to stream netflix and youtube with no issues