not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

the free laundry on first floor was a plus for the family

free laundry room--major item for longer stays or long vacations

loved having free laundry this stay

my girlfriend didn t want to leave and she really enjoyed the free laundry

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

the pool.

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

the shuttle to local spots

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

this was described as a casino hotel but it is not in walking distance of the casino

the drain system was slow and no indoor poolud83dude12

pool is tiny and was closed part of our stay.

the rooms smelled like strong pet urine

breakfast was awesome . loved the nice pool and comfortable beds

the staff, the breakfast, the room size.

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

miss the pool being open but i understand the covid precautions.

the swimming pool was not opened, but very understandable that it was not under the hotel s control

pool was cloudy

laundry was next to my room and seemed to be running all night

our night away from home without the kids turned into us wasting our money and driving back home anyways due

the breakfast was more of a two star

breakfast was amazing

i was very happy with the room and how clean it was. also a nice variety of items for breakfast!

everything was great, except the laundry is more expensive than most places.

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

was a constant smell wafting from the laundry room

the peace and quiet!! the spacious rooms with kitchen etc.

nice big pool and hot tub too

they could offer breakfast.

wifi wouldnt connect no matter how hard we tried

i wish they did breakfast, i would definitely stay again if they had breakfast

there were maybe 6 cars in the parking lot, the motel is at least 5 stories tall, and yet my second night there

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the staff is friendly in and out of the casino

all the food was outstanding. room service was prompt. and the atmosphere was excellent.

facility has limited eateries, no outside activities, no pool

the ac did not work properly. think the thermostat is bad. the wifi is very slow.

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

laundry facilities

save some laundry cost

there was also a live bird in the laundry room

were in a room right next to the laundry service

love the laundry facility

location, easy parking, very clean, everyone was happy and friendly, the food was delicious

cleanliness, heated outdoor pool, kick off hr, and location

even accommodated an early check in for us

the fitness center was great too, open 24 hours

the washer and dryer were not in a laundry room, just in the hallway

for the casino and convention center were excellent

pool was nice and cold for it being so hot outside

nice breakfast and location

breakfast

the only complaint was no parking in the lot available when we returned last night.

the parking spots were really tight

not to mention, the breakfast remained fresh and hot throughout the entire morning

from the time we pulled into the parking lot and walked in

offering bacon and potatoes or grits to offer more choices for the hot breakfast

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

laundry available

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

breakfast- they had a gluten free bagel which i need and that was surprising

three people waiting before we were able to get someone because the gentleman working was folding laundry,

needed to do laundry and the staff was very helpful

we felt like we were sleeping on wet laundry

they have laundry facilities, room is very clean, updated, and comfortable

i didn't see a dirty laundry sack hanging up to use

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

parking was a killer

not receive room service on one of the days as requested

parking

laundry room wasn't good at all

room was clean and the a/c worked wonderful the parking was good and the noise level was excellent

nice breakfast

the pool was out of order. the breakfast could be better. add eggs, potatoes and toast.

parking lot was being repainted so parking was a little inconvenient.

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

free laundry if you have a room

the room and breakfast

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the washer in the laundry room wasn't working

hairs in tub, hairs under our covers, food/debris throughout the floors in rooms, loads of pet hair right

cleanliness; safe location and parking

close to airport with a shuttle

they maintained the food bar as best they could

hotels are significantly less expensive they advertise complimentary happy hour and breakfast bar

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they

was really comfortable, loved the free alcohol at the bar in the evening, breakfast was good (the made to order

not enough parking near the building 2

there could have been more parking spots but not a major issue.

the comfy bed and the breakfast

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

the parking sucks not enough places. people parked all over the place

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

no issues with parking

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

room was spacious and had a kitchen. daily housekeeping services.

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

cleanliness and laundry services

laundry facility was down when i was there

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

free wifi, hotel shuttle service, fitness areas, and much more)

wifi didn't work

outside disruption one night. unsupervised kids in the pool, workout room.

we were able to take the shuttle to the airport at 4:0 in the morning

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

no laundry facilities for guests.

the health department should be there it s all roaches and there were people doing drugs in the laundry room

so i cant do laundry

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

other then that just the creepy hole in the floor in the kitchen

pet fer was way to high compared to laquinta

a lot of people in the lobby, many kids not supervised.

the bar was open till 1am, located in westport plaza, was the best thing about this location.

parking was a bit of a pain but there was an event so i could understand

i loved the pool and the rooms

we loved the outside patio and the pool courtyard!

appreciated the free parking, which is rare for a hotel this nice

small pool and lots of kids couldn't swim i think they should have adult swim time

had issues with room service 2 of the 3 times we tried to order.

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

we took our son to the pool, it has a sauna and a very nice sitting area

cleanliness laundry early check in

was swimming and there was a group of kids who kept diving in the pool and splashing every where

the kids wished it had a swimming pool.

the kids wished it had a swimming pool.

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

needed to do laundry and didn t have cash

diane at breakfast was so nice and always checking if we needed anything

kids loved the pool and i utilized the gym

also a above par gym by comparison

kids loved the pool and i utilized the gym

whoever is doing the laundry needs to wear a hairnet or something

breakfast was very packed so they could have stocked more before it ran out.

loved that the room had a small kitchen in it.

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

breakfast was good

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

laundry room and machines very dirty

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

no change was available for the coin-operated laundry, making it useless

the free wifi did not work.

it accepts medium and smaller size pets.

value for money. i got a studio (with small kitchen & stove). it was super clean.

breakfast was surprisingly healthy, with oatmeal, grits, and granola bars that a gluten-free person

very clean rooms. very comfortable beds. staff is very kind and helpful. i love the kitchen.

when i called for more towels i was told they were being clean with laundry and would brought up but never

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

wonderful laundry facilities - great machines and reasonable prices

laundry (sheets, towels, etc) from other guests left in the hallway overnight

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

availability of kitchen use.

kitchen

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

majority of the staff didn t speak english so it was hard to find certain things (laundry,

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

someone stole my laundry and they said the cameras don t work

was a little disappointed they didn't have a laundry room

laundry facility

it was easy to access the parking lot and there was plenty of parking spaces

parking is not very convenient

elevators took a while, but that could have been the kids playing on the elevators

i liked the whole kitchen set up and the sliding back door .

no utinciles, cookware, dishes even though theres a full kitchen

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

size of the room, having the kitchen in the room, and location were the only good things about the hotel

people working on cars in the parking lot

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

there is a onsite laundry room

the area pet friendly mess staff room

very good place if your bringing a pet along

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

pet friendly. staff was friendly. rooms were clean and comfortable. great stay!

yummy breakfast

wifi did not work bed was soft and uncomfortable no tissues in room air didn't work properly when i

gym was very small

i also liked the laundry facilities

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

it was nice to have a handy laundryroom

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

there s a laundry room

large clean rooms. friendly staff... laundry room on site

the laundry machine stole my money

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

free breakfast, free parking

parking lot was not well lit and the entrance was hard to find if you're not familiar

it was clean, 2 queen suites are great for families, staff was helpful, and breakfast was wonderful

and every door had piles of dirty laundry outside of it for the entire day

they were excellent to my kids

the checkout time is 12pm so i didn't have to rush to leave. and that they had a heated pool

access to gym through pool area that was wet and dirty

so close to the airport and had a good bar food

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

the pool area is great and the breakfast was awesome. perfect hotel traveling with kids.

was not able to use hot tub 10 kids in it from age 15 to

they don't have a laundry room to do laundry

no laundry facilities

room service was awesome too

gym, coffee in room, quiet

everything. the shuttle service was excellent. the drivers were super friendly

guest use of nearby laundry facilities shook our bed

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

the first level seem to be a basement laundry room door was open didnt want to see that.

pool was very relaxing after a long day

from the two front desk lady's to both of the laundry lady's

tv channels are horrible and internet very slow and still no guest laundry

very poor tv channels and no laundry

there were laundry facilities on site which was very handy for us

they offered breakfast and laundry on site

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry washer and dryer were awesome

$150 deposit per room. laundry facility used a mobile spp

guest laundry price was high

friendly, quiet, very pet friendly and family friendly didn t like the fact that they went up on the price of

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry dont work refuse to refund money

laundry machines didn t work

i would have liked laundry facilities to wash my clothes, but there wasn t any

hot tea all day and the laundry center was awesome cheap and convenient

laundry took all day for one load and still wet

there were vagrants making noise in the parking lot all night long, and around midnight i heard a deafening

every hour a police car sat in the airport inn parking for 15 minutes

was no wifi like specified in online

it did have wifi but no pool

the bar is extremely bare and shoddy

the shuttle bus was on time and the driver was nice and the rooms were spacious

wifi too slow

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

the wifi is the worst i have ever experienced

there were no laundry bags. i had to use grocery sacks for dirty laundry

very clean and people were friendly. the breakfast was amazing, my kids loved the pool

same breakfast every day

also loved the free shuttle to and from the airport plus being able to leave our car at the hotel for a week

breakfast was fantastic

needed to do laundry, no change machine, no way of getting change unless you go to the nearest gas station

very clean in the lobby, laundry room, or gyms

parking lot was littered with dozens of cigarettes

the staff was pleasant. they were pet friendly.

it was a pet room & we changed from floor 2 acct steps

parking is free

darkening blinds in room didn't work. pool water was too cold.

kids enjoyed the large room and space

the bar and restaurant is great and just as friendly

chose because felt it would be safest option with kids

the shuttle service was excellent

the location, the friendly staff, the comfort of the room and the great breakfast!

the breakfast was fine an we didn't have a problem with anything

breakfast

they also had continental breakfast for us at 4 a

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

to my room had a strong mildew odor and my room was next to laundry room

room was directly next to the laundry facility

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

excellent friendly staff . good breakfast. nice pool.

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

very comfortable bed and pillows! the breakfast we ate both days was delicious!!

i would have been more upset if i had brought my grand kids

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

there was also easy access to vending, ice, laundry and exercise

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

we had to use one of two tiny microwaves in the laundry room

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

of smoke when entering, but that's what happens when you have a smoking room

the staff was rude and there was no wifi

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

kickback was excellent & there was no need to go out for dinner & breakfast was very good

free wifi, free parking, clean room, great breakfast, pretty lobby

kids were jumping in and out like it was a swimming pool, and we waited multiple times for 30

many kids at hotel

baffles me that a dog is allowed but a cat is not; neither pet is necessarily more destructive or more of a

she helped with the tv set up for the kids to play their game

was listed as pet friendly but staff told me it wasn't

lot of activity in parking lot at night , vandalized car windows busted out sitting out side our window entire

no breakfast

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

the breakfast was just okay.could have had a better quality of eggs and sausage.

parking and breakfast was crowded

gym was out of order tv didnt work wifi was always down

breakfast is a bit limited and bland. but i don't stay at a hotel for its breakfast.

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

pool was welcoming with towels on chairs and jay at welcome desk was just an angel

the pool is small that's all. oh and no hair dryer.

no out door pool

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

swimming was nice, pool smaller than expected

the bed was comfortable. enjoyed the bar for drinks.

airport shuttle and parking

free parking for a week while away.

love the bar and breakfast

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

overpriced vending and laundry machines, and some of the noisy residents

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

no dirty laundry bag and the fan in bathroom sounded like a motor

within first hour local police were called because of a homeless person living in their laundry room

we were able to do our laundry while we swam in the pool area

too many people in bar area when you first walk through doors to check in.

parking was right in front so no issues with that

we came in late on a saturday night and the bar area was still open where we could get a late night drink

better practice breakfast

being able to do laundry.

the full kitchen in the room, as well as the staff and breakfast in the morning.

only complaint is that they allowed pets and the night one dog started barking, which triggered other dogs

the location of the room and the kitchenette was exactly what i needed

pets allowed , pets make noise

pool was very small and water was very cold.

the breakfast was awesome

breakfast was great and on time. location was great because of the outlets we went to as planned

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no laundry facilities 2

no free breakfast. no laundry facilities.

i wish it would of had on site laundry facilities

laundry facilities on site

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend

breakfast was great

kids loved the pool. beds were comfortable

weekend they had a large amount of teen kids

clean, updated, plenty of space, excellent breakfast, coffee available all day, kids loved the pool

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

the 6th floor hallway near the laundry was dirty as well as the elevator

wifi was bad, i kept loosing signal, when i would connect the signal was very week

glasses would fog up evert time we used it, but the parking spaces there were out of the wind

the only complaint that i could have besides the poor fitness room was that there were only 3 pillows on each

laundry machine was broken

friendly staff attentive to our requests. laundry room. basket ball spot

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

laundry room near office

do not have a very good laundry room

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

the bar is open until midnight but not the food service. the drinks are extremely expensive!

the pool and the fitness center were over the top, too

parking was located in the back which was nice

location nice bar with good staff good breakfasts with good staff

you need new laundry service they're not doing a good job at all sheets should smell fresh

staff was really helpful, pool was warm and clean and the mall was less than a mile away!

only one disabled parking space at the main entrance.

could use an exhaust vent in the pool area.

pool was nice for kids

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

easy parking

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

free parking, eatery on site

did not like that there was not a guest laundry facility

no laundry facilities on site

no laundry bags in room

penske moving truck with us and was able to accommodate our request to park the truck in their parking lot

staff especially maid service pet friendly

clean, comfortable, convenient with laundry facilities

the room we chose was a very comfortable room with the kitchen area/ lounge area

breakfast was good

hotel was clean, great location, and breakfast was amazing!

pillows indoor pool room way too hot. water temp was great.

also really appreciated having a guest laundry - very useful

the laundry wasn t working but i don t use that anyway

no dirty laundry bag to take our dirty clothes home in

breakfast and dinner food was good, and price was right

it made the stay much more enjoyable and our kids didn t want to leave

no laundry service available

onsite laundry

wish that there was a hot tub by the pool. my achy muscles could have used it!

stayed for 3 days with 3 kids and they were a handful but everyone from the front desk to the food staff to

staff was wonderful with the kids

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

pool was small (we have 2 younger kids), parking is $19 day

s a pet friendly hotel but didn t have much of an area to take me dog i had to cross the busy road

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

breakfast friendly staff amazing location clean room spacious room free weekend street

loved the suite set up with a full kitchen, the breakfast, the bar area.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

room was large and comfortable laundry service good gym equipment always

love that they have a fitness room and laundry room with easy access

we also used the laundry facilities which i found clean and inexpensive

the room was also opposite the laundry room,

breakfast was a bit expensive.

breakfast was listed as feee i paid 20 very dissatisfied

breakfast menu options need to be expanded for the price hotel is charging

price for the breakfast was high for what is offered

the cleanliness and comfort. the breakfast didn’t look pleasant

the pool was perfect

pool was a little cloudy.

was superb staff was really friendly and answered all questions if we had any had plenty of parking and easy

morning breakfast was hot and great for the kids and whole family

the pool was open and breakfast was nice for the kids

the parking lot was well lit and i felt safe leaving my stuff in the car

pool was out of order, staff was avg

the pool was clean and felt very safe

pool was closed for repairs.

no breakfast included pool was closed

breakfast was wonderful and hot! glad we ordered room service

no room service available on sunday morning! this was disappointing.

the rooms were small given the price and the fitness center was also small with few amenities given the

live music in the lobby bar area; room service quality; massage therspy

loved the breakfast room service

the breakfast was more than i expected. they had so much hot food to choose from.

the hotel was clean and up to date. the breakfast was amazing and it also had an indoor pool.

room is very clean. the breakfast is very good.

the pool water was also very nice

pool, fitness room was closed