lot of activity in parking lot at night , vandalized car windows busted out sitting out side our window entire

carpet in all rooms were torn and stained

breakfast could use some tlc, biscuits were old gravy also tasted old and reused.

very good complementary breakfast

allowed pets

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

we utilized the shuttle to and from the airport with no issues

the shuttle service was excellent

breakfast food was cold.

excellent room and great breakfast.

breakfast

there were no laundry bags. i had to use grocery sacks for dirty laundry

the eggs for breakfast lol

convenient for airport travel. great shuttle service. good breakfast choices

quiet and friendly staff electric ev charging system very functional and easy access

pool was cold it needs a heater in it for sure

hot tea all day and the laundry center was awesome cheap and convenient

laundry machine was broken & could not be used

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

laundry took all day for one load and still wet

every hour a police car sat in the airport inn parking for 15 minutes

the parking lot out back is not for the faint of heart.

lighting not good at the parking spot in front of the room (127)

was no wifi like specified in online

bed very comfy. shuttle driver was very friendly.

no wifi access

the bar wasn t open

room service is also bad and when i asked for an extra blanket and pillows they told me that they

the wifi is the worst i have ever experienced

no laundry facilities

they don't have a laundry room to do laundry

room service was awesome too

24 hour airport shuttle

the pool was under construction during our stay.

accommodating-called taxi to go to airport when shuttle driver didn t show up at 4am

love the bar and breakfast

when we booked the hotel, we were not made aware of the $10/day parking fee

even though i had my own transportation, i saw where the hotel did have an airport shuttle

all great, loved shuttle service to airport

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

too many small children in hot tub like (10) kids and the pool was dirty (brown water ) the pool was filled

was not able to use hot tub 10 kids in it from age 15 to

and every door had piles of dirty laundry outside of it for the entire day

my kids loved the pool

the room was supposed to sleep 4 i would say unless its kids it sleeps 2 comfortably

pool was very cold, food in the restaurant was mediocre for the price, there was a room service tray left outside

i had 3 tried kids and when we arrived they promptly helped us to get settled into our nice room

it was nice to have a handy laundryroom

i also liked the laundry facilities

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

wifi connection was slow

the pool was not clean and was practically unusable, even though the weather was suitable for an

excellent staff including the kitchen crew.

breakfast was a good selection of hot & cold foods, but the kitchen lady needed help keeping it stocked due to

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

heavy traffic outside the hotel the pool was not that nice

the breakfast was outstanding compared to other hotels

unsafe parking lot

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

large clean rooms. friendly staff... laundry room on site

there s a laundry room

the laundry machine stole my money

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

it had a laundry room although i didn't use it

there is a onsite laundry room

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

a place to sleep with a full kitchen

place is not pet friendly and the manager amber and staff are very rude and do not care about the comfort of

the first level seem to be a basement laundry room door was open didnt want to see that.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

enough parking

tv channels are horrible and internet very slow and still no guest laundry

from the two front desk lady's to both of the laundry lady's

they offered breakfast and laundry on site

finally had to go find someone in the laundry

there were laundry facilities on site which was very handy for us

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry price was high

$150 deposit per room. laundry facility used a mobile spp

guest laundry washer and dryer were awesome

we had kids with us and this was super

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

on the wrong weekend, hockey league was there and the kids ran up and down the hallway very

no room service but can take away from restaurant.

no room service, no hand towels and rude customer service.

location. easy free shuttle from airport to hotel.

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

room was spacious and had a kitchen. daily housekeeping services.

breakfast wasn't amazing but can't complain ud83dude0c and there was only one way to get to it ,

breakfast is good

everything very cozy and the morning breakfast is one of the best.i have had staying at a hotel

not enough parking near the building 2

easy to find and served a great breakfast

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

hard to get in and out of parking lot

location. shuttle

the shuttle bus drive called in sick, but the concierge paid for a taxi to take me to the

my room service

a nice pool area

so i cant do laundry

the health department should be there it s all roaches and there were people doing drugs in the laundry room

doesn t have a laundry facility

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

one per person they said and the breakfast was cold and old and not good at all

breakfast options

they could offer breakfast.

pool

there was no breakfast.

no guest laundry. parking was too expensive

wish parking can be free and there are free laundry machines!

breakfast wasn't the best due to the pandemic.

clean room, courteous staff, good breakfast

pool was warm with the room warmer, so it felt great toswim

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

laundry room was unavailable

laundry (sheets, towels, etc) from other guests left in the hallway overnight

then no clean towels when we went and ask front desk the response was no we have to do laundry

when i called for more towels i was told they were being clean with laundry and would brought up but never

cleanliness laundry early check in

almost perfect. would've been a little better if breakfast had been included.

the gym was small with no windows or obvious cameras, did not feel comfortable working out

was swimming and there was a group of kids who kept diving in the pool and splashing every where

free small breakfast.

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

laundry room and machines very dirty

no change was available for the coin-operated laundry, making it useless

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

we slept like babies and the view from our room was awesome even if it was just the patio and pool we could see

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

room with kitchen

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

laundry facility needed improvement

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

breakfast was decent, love the gym and parking . quick trip right next door.

the staff was super nice, free parking lot, a good breakfast.

needed to do laundry and didn t have cash

the pool, gym

pool and gym were clean

pool was clean and my kids enjoyed it

breakfast was great.

whoever is doing the laundry needs to wear a hairnet or something

breakfast was very packed so they could have stocked more before it ran out.

the room had a door separate from living room, and it had a full kitchen.

there were kids running up and down hallway all night. not quiet at all

i like the pool area for the kids , and the morning breakfast

laundry room wasn't good at all

their breakfast was delicious as well

free breakfast

when booking it stated they had a pool, but when i got there it was closed

the pool was very small

laundry was next to my room and seemed to be running all night

the breakfast and the indoor pool

excellent breakfast buffett

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my

almost every single room housed multiple kids

very pet friendly, front desk are super accommodating and enthusiastic. free parking

wifi wasn't very fast and a bit patchy. room cleaning was a bit inconsistent.

hotel is truly pet friendly

if i wanted to get up at 5:00 am i would’ve just stayed home with my kids

the rooftop bar was nice, very pleasant staff

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

you have to buy a parking pass that s ridiculous and you don t offer coffee in the lobby also no continental

they have a bistro inside. a swimming pool and a gym.

the pool was closed. the exercise room was closed

super comfy bed, great room service, very helpful and friendly staff

plan for getting guests towels or extra supplies and no mini bar makes for a frustrating stay

live music in the lobby bar area; room service quality; massage therspy

no room service available on sunday morning! this was disappointing.

the rooms were small given the price and the fitness center was also small with few amenities given the

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

also a nice looking guest laundry facility

room was large and comfortable laundry service good gym equipment always

we also used the laundry facilities which i found clean and inexpensive

the room was also opposite the laundry room,

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

free parking on weekends

the parking was free for the weekend in a secure parking garage

the time i stayed there the laundry was out of order but since then they've fixed it

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

laundry facility was down when i was there

right off the interstate and tie laundry is available all night.

price for the breakfast was high for what is offered

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

the cleanliness and comfort. the breakfast didn’t look pleasant

breakfast menu options need to be expanded for the price hotel is charging

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

wifi is also not really free since it doesn't work well unless you pay xtra

i really enjoyed having the kitchen and spacious living area

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

went through my personal stuff and stole a container that had quarters and small bills for my laundry

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

ths lobby, sitting areas, bar area, etc were all very nice and very welcoming.

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a romantic

kids screaming in the hallways early in the morning

it's a perk to have free parking

room service was great, meals in the hotel were good.

hotel was full of kids there for a soccer tournament

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

i got the first airport shuttle in the morning and didn t stay for breakfast

we couldn't enter hotel at night and had to carry two kids all the way to the front door

pool was beautiful. wonderful location. friendly people

free laundry was a huge blessing

my girlfriend didn t want to leave and she really enjoyed the free laundry

laundry was free

clean, friendly atmosphere, free laundry room.

the free laundry on first floor was a plus for the family

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

it accepts medium and smaller size pets.

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

breakfast bar could have been better

pet fee.

wifi

laundry facility

was a little disappointed they didn't have a laundry room

the staff and the location. great pool if you have kids. it's open early and stays open late.

motor wasn t working in the hot tube, wasn t aware that the room service stop at a certain time, no microwave

there is also an indoor pool, and of course we love the doubletree cookies

the toilet leaked mold in the shower and cockroaches in the kitchen area

people working on cars in the parking lot

size of the room, having the kitchen in the room, and location were the only good things about the hotel

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

we went to the backstreet boys concert at the hollywood casino amphitheatre on saturday night

east access parking amenities atmosphere close to everything i was looking for comfortable

gym did not have any type of sanitizing system

it is close to the hollywood casino amphitheater.

the swimming pool was nice - warmer than most we've had at other hotels. convenient parking.

we tried calling laundry and the front desk multiple times with no answer

was a constant smell wafting from the laundry room

laundry sucks

everything was great, except the laundry is more expensive than most places.

can walk to the amphitheater and the room has its own kitchen.

laundry room on our floor was ideal

i loved it but pool was small

rooms were large and enjoyed having a kitchen

the room was amazing the kitchen was so nice the bed was so soft

pool is honestly very small for such a big

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

free wifi and breakfast

clean room, friendly staff, convenient shuttle service and good breakfast!

need better breakfast

pool closes.

wasn't expecting kitchen with kitchenware which was great!

after getting wifi access the internet was very slow and unsatisfying

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

nice spacious room with kitchen and dining area

no laundry

laundry facility out of order

pool was closed,the laundry machines were inoperable

breakfast was not provided in the cost so we opted to go outside of the hotel

i would have been more upset if i had brought my grand kids

no guest laundry onsite

pet friendly

kids really enjoyed the hotel

the breakfast was fantastic

wifi was spotty at best. also room wasn t serviced while we were there

would suggest offering instructions on how to use free wifi along with the access code (we had the code but

parking is free

the property is nice and the bar is great!

indoor pool and beds are comfortable

convenient for work. good gym

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

would love it if the hot tub was warmer- but it may not be too hot because of the kids.

food for breakfast and happy hour dinner. friendly staff.

too many kids running through the halls with any supervision.

had treatment at barnes and this location is super close and pet friendly

needed to do laundry but the machines only took quarters and i had no cash

great rooms, nice gym.

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat,

location, very clean easy free parking !

close to multiple shopping centers and a starbucks in the parking lot.

pool and restaurants

european made soaps, keurig in room, room service at your beck and call, located in the middle of all the

small bathroom. wanted a jucuzzi or indoor pool.

room and bed was very comfortable. room service was quick.

loved the pool- fun for our kids and for us! great service poolside also.

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

we were also traveling with our small dog, and the pet-friendly accommodations made our stay even more enjoyable

a great hotel stay with pet accommodation. staff was friendly and professional.

the edges of the pool are a little rough. my kids each got scraped on the edges of the concrete.

the breakfast is simple but it was good and we loved the gym

the location and the gym is nice

the bar had irregular hours but this was understandable over the holidays

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

it would be great if it had higher end bar and a restaurant attached

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they didn't always have change for laundry machines

no laundry here even..dry clean

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

room service was good but see below. it tasted great....

that's information that should be up front when booking wish they had a pool

, no place to go for breakfast( only 99hops open on rmthe weekend, stayed there a week and no room service,

the casino staff was great and accommodating and the bar was reasonably priced

i loved being able to do our laundry before the trip home

clean, modern, new. pool and workout areas are nice. breakfast was good. staff was friendly.

the breakfast was amazing, lots of good food! my husband loves the waffle maker.

once we were staying there i also realized that it was a pet friendly hotel which worries me because it didn

nice kitchen setup

no pool '' but there is a laundry and gym. continental breakfast times change on friday

no pool '' but there is a laundry and gym. continental breakfast times change on friday

breakfast was overly noisy and packed with a high school lacrosse team there at the same time, but

the $150 pet fee that was not disclosed until i arrived. got a handicap room, not lush at all.

breakfast was included and

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the gym was right on our floor and looked out over the city

was hoping there was a pool for kids to relax in while we were at the hospital with another child

need a laundry room!

minimal personal hygiene and laundry items in the store

explanation of how to connect to the free wifi--it did not work for us

breakfast area closes a bit early for us

breakfast, the staff seemed extremely annoyed and a bit rude especially when i had asked a question

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

location, free parking, comfortable rooms

location & outdoor pool

always like free parking and free wifi

also, the fitness center was exceptional

were in a room right next to the laundry service

there was also a live bird in the laundry room

laundry facilities

save some laundry cost

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

there is a bar located on the second floor

the staff was very kind and accommodating. check-in was a breeze. nice pool and workout areas.

security guard harassed my kids and followed them around like they were going to cause trouble

wished they had a hot tub or tv in the pool area.

the check-in parking is dangerously cramped, and to have a garage so far away you need a shuttle to get to but

laundry and shuttle not available

pet hair in my bed.

that the parking spots was too close to each other

i liked everything except for the pool was closed for maintenance

we can park in hotel parking lots safe and without fee

love the laundry facility

they were a bit over the top, but that is kids nowadays

was not good with having kids with us

parking was tricky in a u-haul.

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming

the washer and dryer were not in a laundry room, just in the hallway

great location. easy parking.

loved that there was plenty of space for my big family and i also loved that there was pool that kept my kids

can walk to the casino if you want

the breakfast was delicious and easy to get

it was all clean and well taken care of. breakfast was awesome.

bed was amazing, full breakfast!

not enough parking

the parking spots were really tight

not to mention, the breakfast remained fresh and hot throughout the entire morning

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

liked they had indoor and outdoor pool,gym and laundry

location , laundry,

really like that there is a laundry room on site for guests to use.

there s a nice gym and laundry

parking is free

were under new management, so they didn t have no breakfast, gym was not open and the pool was

i love that they have a swim pool and it's dog friendly

didn't like that they charged me fifty dollars for my pet

no energy, no wifi, no breakfast, no ascensor

no bag for dirty laundry.

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

laundry available

staff was great and allowed for early check in for setting up for post-wedding preparations

fun mix of restaurants across the street (foundry) that we visited repeatedly - our kids loved it

room with sofa bed abs kitchen has a good size. nice decor and ambiance.

sitting tables are too close to the kitchen so people waiting in line would be getting very close to you while

the breakfast cook was so quick and made delicious food

the only thing we didn t like was how cold the pool was. it felt like an ice bath.

we felt like we were sleeping on wet laundry

they have laundry facilities, room is very clean, updated, and comfortable

needed to do laundry and the staff was very helpful

i didn't see a dirty laundry sack hanging up to use

three people waiting before we were able to get someone because the gentleman working was folding laundry,

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

happy hour free drink

i love the breakfast and the pool in the hot tub most

very clean and quick room service