guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and

shuttle service to airport was a great bonus too

yummy breakfast

desk personnel, kitchen, van drivers, cleaners, everyone

i also liked the laundry facilities

laundry helped so much to pack up and fly home

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

and every door had piles of dirty laundry outside of it for the entire day

was overall a nice hotel my kids loved the pools

very nice pool and bar area

no free wifi included

they were excellent to my kids

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

the kids across the hall were very loud

a bit dated but sees the are doing renovations- the gym is very small and lacking.

no laundry facilities

they don't have a laundry room to do laundry

ease of access, on site parking that wasn t too pricey. nice gym and pool!

24 hour airport shuttle

like being pet frendly

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

24 hr airport shuttle

desk staff especially mary, shuttle driver, bartender, cook, housekeeping were all superb

the gym very nice with great variety of machine and weights

we used the shuttle to the airport and back and the drivers were awesome

laundry took all day for one load and still wet

every hour a police car sat in the airport inn parking for 15 minutes

it did have wifi but no pool

lighting not good at the parking spot in front of the room (127)

the trash all over the parking lot

wifi too slow

cleaning supplies in gym no spray, no wipes , no sanitizer, no breakfast option

we didn t realize the pool was getting worked on until after we arrived!

shuttle took us at 4 am

the shuttle bus was on time and the driver was nice and the rooms were spacious

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that s the only issue

it was okay for the price. i liked that the window opened and the mini kitchen.

the kids especially enjoyed the morning breakfast, and we all had a great time

parking is at a minimum! small parkinglot

the comfy bed and the breakfast

breakfast is good

everything very cozy and the morning breakfast is one of the best.i have had staying at a hotel

the parking sucks not enough places. people parked all over the place

i would have liked laundry facilities to wash my clothes, but there wasn t any

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

the clothes that were sent for laundry were not cleaned and we were charged

laundry machines didn t work

laundry dont work refuse to refund money

there were no laundry bags. i had to use grocery sacks for dirty laundry

it s so clean and they have the absolute best breakfast

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

could return rental car next door and a shuttle was provided to take us to the airport across the street

ev charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming

was really comfortable, loved the free alcohol at the bar in the evening, breakfast was good (the made to order

my parents are handicap and there wasn t enough of handicap parking spaces, breakfast was good, but not enough

ran out of breakfast food at 10:00

location size of room and breakfast.

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

i booked the room it said i got free parking come to find out there was no where to park other than in the check

very spacious and clean room. excellent breakfast.

no water pressure in the shower. rooms are loud and no ac in the gym

the bed was just right, the room was spotless, and the wifi worked great!

the staff was so nice and helpful and we definitely appreciated the shuttle service to the airport

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

to find how to get into the parking lot from our gps

lot of activity in parking lot at night , vandalized car windows busted out sitting out side our window entire

ground level window lock was broken. right next to parking lot made me feel uneasy at night

allowed pets

plenty of free parking and good breakfast options

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

the room had kitchenette.

they don t have wifi that you can use

gave me no blankets i had to wait for them to wash laundry they said they almost out of everything they had me

the laundry machine stole my money

there s a laundry room

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

large clean rooms. friendly staff... laundry room on site

so i cant do laundry

no hassle, helpful staff, laundry facilities and reasonably priced vending machines

the health department should be there it s all roaches and there were people doing drugs in the laundry room

not very clean. shower didn't work at first. no laundry. doesn't feel safe.

no laundry facilities for guests.

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

free parking and breakfast

they offer extended parking if you are going out if town for a couple of days and don't want to deal with

swimming was nice, pool smaller than expected

the hotel is extremely clean, including the gym

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

the first level seem to be a basement laundry room door was open didnt want to see that.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

water in the pool was freezing but we still enjoyed it. we didn't get to stay longer.

the bed was very comfortable and i loved the view of the pool from my room

really not bad for what you pay and the breakfast is very good

i wish they did breakfast, i would definitely stay again if they had breakfast

wifi wouldnt connect no matter how hard we tried

they could offer breakfast.

they offered breakfast and laundry on site

from the two front desk lady's to both of the laundry lady's

tv channels are horrible and internet very slow and still no guest laundry

there were laundry facilities on site which was very handy for us

very poor tv channels and no laundry

$150 deposit per room. laundry facility used a mobile spp

guest laundry price was high

guest laundry washer and dryer were awesome

i am happy about the laundry facility as well as pleased there was a pool that was open

beds were comfortable and clean, plenty of parking.

free laundry if you have a room

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

laundry room was two washers and two dryers, one of each didn t work

the same night they ran out of towels at the pool

cleanliness laundry early check in

the kids wished it had a swimming pool.

they had a nice breakfast area, however the food prices were on the high side

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

large group of kids but the hotel managed the noise well

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the washer in the laundry room wasn't working

need rooms and pool

the pool location and size were a little smaller than expected

laundry room wasn't good at all

the room was great. the gym was good.

there wasn't a ton of parking either

room was clean and the a/c worked wonderful the parking was good and the noise level was excellent

warm cookies and coffee at arrival very good hot breakfast

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

then no clean towels when we went and ask front desk the response was no we have to do laundry

dirty laundry was piled in the hall

i'd say the only bad thing was the laundry situation

laundry (sheets, towels, etc) from other guests left in the hallway overnight

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

laundry room and machines very dirty

no change was available for the coin-operated laundry, making it useless

needed to do laundry and didn t have cash

also a above par gym by comparison

kids loved the pool and i utilized the gym

pool was clean and my kids enjoyed it

breakfast was great.

whoever is doing the laundry needs to wear a hairnet or something

breakfast was very packed so they could have stocked more before it ran out.

i utilized the fitness center and it was clean and it wasn t crowded

need a trash can in the kitchen area.

good breakfast for free

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

wifi speed.

the layout of the room. corner bathroom. free breakfast and wifi. parking was convenient.

heavy traffic outside the hotel the pool was not that nice

nothing was ever available as far as the gym. and the breakfast was alway gone.

laundry was next to my room and seemed to be running all night

the breakfast was more of a two star

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my

breakfast

got in late and we left late was not a problem at all my kids got to swim in the morning

laundry facility was down when i was there

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

i was on the 3rd floor towards the end of the hall, there was a laundry and someone was drying clothes with

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

right off the interstate and tie laundry is available all night.

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

location and the kids liked the pool.

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the

location to amphitheater and price. there is a small indoor pool area, large gym.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

availability of kitchen use.

kitchen

parking is not very close to most rooms

the restaurant and bar entree prices were somewhat high

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

it was clean and comfortable. free parking and internet.

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all

breakfast buffet should be complimentary, $15 overpriced,

pool available, mostly kids

the airport shuttle bus driver robert was nice and the bus was

to the airport with a shuttle and close to several quality dining options

concierge lounge for appetizers and breakfast was a nice perk

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

someone stole my laundry and they said the cameras don t work

majority of the staff didn t speak english so it was hard to find certain things (laundry,

kitchen related stuff was not available, but it was provided once requested

was expecting kitchen ware, ie, pots/pans, dishes, silverware, etc because it was a kitchenette

don't expect a breakfast just coffee and snacks.

the free wifi did not work.

did not eat breakfast there

the free laundry on first floor was a plus for the family

free laundry was a huge blessing

free laundry

free laundry room--major item for longer stays or long vacations

a lot of storage, kitchen was well equipped, comfortable bed, amazing shower pressure, free laundry, free

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

not like about my room was that it was located right next to the basketball court, and there were kids playing

laundry facility

was a little disappointed they didn't have a laundry room

min for room service my son ordered a grilled cheese from the kids menu

parking

the pool and hot tub problem was the were kids diving off sides of bot and into water splashing and parents not

people working on cars in the parking lot

no utinciles, cookware, dishes even though theres a full kitchen

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

the toilet leaked mold in the shower and cockroaches in the kitchen area

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

we tried calling laundry and the front desk multiple times with no answer

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

laundry sucks

water in indoor pool to be warmer and less chlorine.

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

in the reservation it said two adults and two kids

i was happy they had an airport shuttle

gym did not have any type of sanitizing system

for being at the hotel for less than 12 hrs was nice we had everything we needed, and the bar is nice

somehow got out on a pet floor barking and howling

i hate to nitpick but it'd be nice if the pool was fixed. the listing did advertise a pool.

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

wish it would have had an indoor pool and a hot tub, but i should have looked more closely at the accommodations

pet friendly

pool was closed,the laundry machines were inoperable

laundry facility out of order

no laundry

for example, i didn't want a granola bar or a fruit but i could not substitute for milk and water

rooms where great ! they put us next to pool fir kids!

kids enjoyed the large room and space

the bar and restaurant is great and just as friendly

i wish the temperature of the pool was slightly warmer

property had free parking

chose because felt it would be safest option with kids

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the gym and pool are great with towels

i appreciated the parking garage, the better breakfast that they were doing (better than most other hotels

i like that the hotel is pet friendly

great location, nice gym and such good breakfast

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

did not have valet parking running

close to event +event shuttle

parking is also very convenient and safe

we we're really satisfied with our stay at your casino

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

stayed at this particular hotel because they had an indoor pool but the water was so cold i never got in and

pool was warm with the room warmer, so it felt great toswim

that means no one could hear my kids

loved the suite set up with a full kitchen, the breakfast, the bar area.

breakfast was good. variety of cold and hot.

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

the room was also opposite the laundry room,

we also used the laundry facilities which i found clean and inexpensive

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

love that they have a fitness room and laundry room with easy access

also a nice looking guest laundry facility

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

breakfast is included in the cost of the room, it should be completely free

price for the breakfast was high for what is offered

breakfast was a bit expensive.

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

breakfast was wonderful and hot! glad we ordered room service

room service was a little expensive

loved the breakfast room service

louis and the bar area was very festive and fun at night

no room service available on sunday morning! this was disappointing.

laundry facilities

were in a room right next to the laundry service

save some laundry cost

there was also a live bird in the laundry room

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

love the laundry facility

parking is shared with an apartment complex and shopping center, so you may have parking issues

love the happy hour and free breakfast

would have enjoyed spending another night so we could have made full use of the fitness room and indoor-outdoor

they were a bit over the top, but that is kids nowadays

the washer and dryer were not in a laundry room, just in the hallway

pool water could have been warmer, but after a bit, you got use to it.

breakfast

lighting in parking lot.

parking lot was kinda hard to access

did not enjoy the hot breakfast

was amazing and breakfast was very good loved the pancake maker staff had the room set up for me with flowers

bed was amazing, full breakfast!

the parking lot and roads were snug, but that was with everywhere else there too

parking could use improvement ud83eudd14

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

parking is convenient and right across the street, though i don't know how it might be while school

free parking on weekends

gym space is only okay, actually a bit subpar if you ask me

laundry room on our floor was ideal

2 different birthday parties for 2 groups of 10 kids each while trying to enjoy our vacation

kids screaming in the pool.

while the kids did swim

great health breakfast. clean rooms

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

laundry available

breakfast- they had a gluten free bagel which i need and that was surprising

while we did not eat at the hotel, we did get drinks in the bar which were very good

was unfortunate that the onsite restaurant was still closed but the rooftop bar turned out to be a fun option

louis was to see the cold war kids at delmar hall

full advantage of the extras like the rooftop lounge (i hear it has great views of the arch), room service, etc

wifi could have been much stronger

i didn't see a dirty laundry sack hanging up to use

three people waiting before we were able to get someone because the gentleman working was folding laundry,

we felt like we were sleeping on wet laundry

they have laundry facilities, room is very clean, updated, and comfortable

needed to do laundry and the staff was very helpful

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

very clean! room service was great!

have been nice to have a menu for the room service and information about other restaurants in town, but that's

breakfast was good as well as the service loved the bar and grill

i went out and came back that night to the parking lot filled with police cars

com the it was listed the hotel had a indoor/ outdoor pool, and hottube amongst other amenities that they actually

as i walked up to my building, which doesn't have a parking lot (i had to park in another buildings lot and

nice spacious room with kitchen and dining area

cleanliness hair ball on the bath towels, open condom packets, wifi was bad

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

the manager's reception in the evening offers snacks and complimentary bar service

looking in we saw there were two adults in the pool and about 30 kids

well-lit parking lots with plenty of free parking

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

staff, kickback was great, location to everything we were trying to do, my kids loved the pool

nice room, good food, pleasant staff. enjoyed the gym. good location.

would like a sack lunch breakfast option - we hit the road before breakfast!

needed to do laundry but the machines only took quarters and i had no cash

kitchen staff were very accommodating for special needs

great rooms, nice gym.

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

close to multiple shopping centers and a starbucks in the parking lot.

i loved being able to do our laundry before the trip home

loved the small kitchen, larger fridge and microwave

the morning staffed welcomed us with breakfast

the pool was a little too chilly, i was hoping it was a heated pool. but no big deal!

rooms had full kitchenette and beautiful bathroom

no guest laundry onsite

it's a lot of fun for kids to explore

at the grounds, there are no microwaves in rooms - might be critical for families with small kids

not very clean, they don't provide room service throughout your stay. very dark spaces.

one of my kids was pretty nervous

no pool '' but there is a laundry and gym. continental breakfast times change on friday

no pool '' but there is a laundry and gym. continental breakfast times change on friday

kitchenette very minimally supplied

one of my kids slept on the cushions of the couch on the floor so he didn't have to share the

simple breakfast

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

great gym

other then that just the creepy hole in the floor in the kitchen

larger elevator, more parking spaces, cooler inside in common areas.

for the price, i expected daily room service.

the gym was one of the best i've ever had access

really wanted a spa. no room service menu in the room.

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors

the pool is amazing

it woke up my family on the other side of the hall, and even woke my kids up several times

liked everything except the fact the lobby bar didn t open until 5pm

the lobby and bar area was nice.

wish that the bar would have had a happy and food service.

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

minimal personal hygiene and laundry items in the store

need a laundry room!

wish i hadn t had to sign into wifi each day. it was good wifi otherwise.

travleing is stressful and even much more with 2 smaller kids after an exhausting day

did not tell us that you have to pay for parking they just cheated us 10 dollars a night for using their

we were able to do our laundry while we swam in the pool area

room service didn't happen one day

were lots of kids unsupervised running up and down the hall slamming doors and screaming all night so it was

we came in late on a saturday night and the bar area was still open where we could get a late night drink

the toilet was very low, like a kids toilet.

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

no laundry here even..dry clean

they didn't always have change for laundry machines

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

liked the near by facilities, restaurants, bar n' grills

the gym was right on our floor and looked out over the city

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

the pool was a bit cold.

the lights from the parking lot shined right in our room, through the thin shade

also i understand the importance of sealing the parking lot but it would have been appreciated if the front

location , laundry,

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

really like that there is a laundry room on site for guests to use.

liked they had indoor and outdoor pool,gym and laundry

there s a nice gym and laundry

charged $50 for our dog to stay although website didn't inform us of a pet fee.

stayed here with my pet(dog) when i had no where else to go

didn't like that they charged me fifty dollars for my pet

were people actively propositioning people for sex - actual prostitutes in the parking lot

i love that they have a swim pool and it's dog friendly

laundry and shuttle not available

property had free & easy parking outside the building

the shuttle service to restaurants; parking is a nightmare

variety of breakfast food & at no extra cost

our kids loved the pool