the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

it did not disappoint-- the room, the lobby, the pool - everything was spotless and well maintained

great staff and gym

free wifi, free parking, clean room, great breakfast, pretty lobby

i appreciated the parking garage, the better breakfast that they were doing (better than most other hotels

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

may include a free continental breakfast with the room rates.

it was definitely worth the extra $ to have breakfast included

i wish the temperature of the pool was slightly warmer

temperature in the pool room was comfortably warm

the bar and restaurant is great and just as friendly

the pool was pretty cloudy

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

i liked the whole kitchen set up and the sliding back door .

size of the room, having the kitchen in the room, and location were the only good things about the hotel

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

there was a seemingly disabled vehicle in the parking lot

laundry facility

was a little disappointed they didn't have a laundry room

motor wasn t working in the hot tube, wasn t aware that the room service stop at a certain time, no microwave

nice looking lobby bar with plenty of seating and the beds were comfortable

it was easy to access the parking lot and there was plenty of parking spaces

anywhere,easy on/off highway,local restaurants near by,clean room, linens always smell fresh laundry,nice court

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

majority of the staff didn t speak english so it was hard to find certain things (laundry,

went through my personal stuff and stole a container that had quarters and small bills for my laundry

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

until laundry day to swap out towels, youll have to wash them yourself

housekeeping they said every two weeks they lied about a sofa being in the room room was filthy wifi didn't

also, buttons on our remote didn t work and the wifi sucked

breakfast bar could have been better

this hotel gives you a kitchen with a full size fridge and 2 stove top burners

breakfast wasn t really a breakfast

my room was next to the exit door to the parking lot

they said they would have breakfast and i was highly disappointed

free hot breakfast and on-site laundry.

machine & laundry were broke the first night

laundry facility washers had hair/detergent build-up and only used powder, which was not available

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

laundry room was unavailable

they also had a laundry room which was so convenient

i'd say the only bad thing was the laundry situation

then no clean towels when we went and ask front desk the response was no we have to do laundry

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

no change was available for the coin-operated laundry, making it useless

property was disgusting, laundry room and ice machine were disgusting

pool available, mostly kids

appreciated the free parking, which is rare for a hotel this nice

we got access to a phenomenal gym and there was a sauna by the pool but no hot tub

we also enjoyed breakfast snacks and coffee which was available in the lobby

excellent service, super staff, great pool sauna and excerise area

whoever is doing the laundry needs to wear a hairnet or something

i like the pool area for the kids , and the morning breakfast

loved that the room had a small kitchen in it.

i utilized the fitness center and it was clean and it wasn t crowded

breakfast was great

needed to do laundry and didn t have cash

the breakfast was easy, but good with lots of options. my kids loved the pool.

breakfast was great.

breakfast on our first day was good, plenty of options for my kids

kids loved the pool and i utilized the gym

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all

a lot of people in the lobby, many kids not supervised.

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

i got the first airport shuttle in the morning and didn t stay for breakfast

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if

cleanliness laundry early check in

breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in

the kids wished it had a swimming pool.

nothing that i can think of besides wish it had breakfast with hotel purchase instead extra cost

free breakfast

the time i stayed there the laundry was out of order but since then they've fixed it

cleanliness and laundry services

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

only wanted to sleep, shower, wash some laundry

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

the washer in the laundry room wasn't working

the wire chairs at breakfast was weird.

the breakfast left much to be desired

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry

we slept like babies and the view from our room was awesome even if it was just the patio and pool we could see

laundry room wasn't good at all

not enough handicap parking up front. i am disabled, and i had a park close to the back.

their breakfast was delicious as well

also the breakfast was nice, was fresh and a nice selection

the hotel offered free breakfast, free internet, and the parking was great

we were able to do our laundry while we swam in the pool area

great lobby bar and clean room.

cleanliness and location. great breakfast!

did not use pool or workout room, but everything else was wonderful

got there late & they ran out of parking up front

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

like everything nice design , room service and restaurant, i recommend this hotel i don't know why the hotel

the parking

the pool and the fitness center were over the top, too

friendly staff, good location, free breakfast and parking, beautiful views, clean and nice layout of the lobby

breakfast was indeed delicious and fresh

the hotel was great! beds were comfortable and the breakfast was great!!!

the breakfast wasn t all that more for just adults they should have more options for the kids.

indoor pool was available, and just how big and comfortable my room was

i really appreciate the kitchen

breakfast was good, room was very clean and spacious, pool was clean.

breakfast side closed and bar closed, didnt get to try the bistro it was closed

plus, the inside pool was wonderful

the indoor pool

breakfast was good, room was very clean and spacious, pool was clean.

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

the view and the pool

didn t think the indoor pool would be closed

the wifi was unavailable, when we asked for assistance we did not receive help until we called again

the kids loved the pool and the waterfalls indoors

breakfast was good and the area was clean.

the parking sucks not enough places. people parked all over the place

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

not enough parking near the building 2

enough parking spots for the amount of rooms if you get there late no place to park

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

room was nice and breakfast

our spacious suite had 2 queen beds plus a queen sofa with a full kitchen

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

there were many flying insects in the kitchen which made it appear unsanitary.

the lobby was gorgeous as well as the bar area

the free buffet breakfast with cooked to order eggs and the evening reception hour.

room service from the restaurant was very limited with no good options for kids

makes me feel that we won't be back if this is done out in front of people what goes on back in kitchen

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

(extremely slow) $10/day for parking, in a parking lot that had hardly any spots near the door

pool was cloudy

kids running through the hallway

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

laundry sucks

we tried calling laundry and the front desk multiple times with no answer

for the senior citizens in our party and then the double queenroom worked well for 2 adults, 2 kids

laundry was next to my room and seemed to be running all night

breakfast

so the kids couldn't talk in the room

being close to airport, would have been nice to have breakfast earlier

breakfast was amazing

kids loved the pool. beds were comfortable

been staying there for almost 5 years now for our quaterly visits with our grandkids

loved that we all had our own beds. good breakfast.

weekend they had a large amount of teen kids

kids loved the pool. beds were comfortable

the breakfast was awesome

they make all kinds of noises kids running around on their room dogs braking all night it s hard to sleep

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

the breakfast was great

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

was yummy with a variety of food to eat staff was friendly and personable kitchen layout was nice with all the

breakfast friendly staff amazing location clean room spacious room free weekend street

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

laundry room near office

friendly staff attentive to our requests. laundry room. basket ball spot

do not have a very good laundry room

and offered a variety of amenities (hot breakfast, outdoor pool, personal laundry facility on site, fitness room

laundry facilities are on site but not private

breakfast

the hotel was clean and it provided a lot of amenities (breakfast, wifi, parking, and etc.)

breakfast was awesome . loved the nice pool and comfortable beds

somehow got out on a pet floor barking and howling

safe area, clean rooms and pretty great breakfast options

being able to do laundry.

room had two televisions in it, in addition to a very nice kitchen, which was stocked with basic kitchenware

kitchenette in the room is a bonus

heated pool didn t really feel heated

property had no fitness

there were maybe 6 cars in the parking lot, the motel is at least 5 stories tall, and yet my second night there

nice pool area for kids

sorry breakfast

the breakfast was fine

really not bad for what you pay and the breakfast is very good

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

pool was warm with the room warmer, so it felt great toswim

breakfast option was fabulous and the availability of coffee and water and tea 24/7 was such a

the pool water has been cold (in the past)

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

food, all staff bell stand shuttle house keeping,

also the dessert bar was stale

hotel was very nice and the suite was extremely spacious

close to event +event shuttle

laundry room on our floor was ideal

i didn't like the fact that the wifi was horrible always kicking you in and out

staff was great, but what i liked the best was the gym they have there

pool is tiny

the staff was friendly and professional. the room was clean. the morning breakfast was awesome.

price for the breakfast was high for what is offered

breakfast was a bit expensive.

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

breakfast is included in the cost of the room, it should be completely free

hairs in bathroom, and breakfast lady pushed the bill and especially her request for tip as it was included

after getting wifi access the internet was very slow and unsatisfying

only one of the kitchen lights worked partially and the overhead lighting between the kitchen and the rest of

very roomy, very quiet. good parking available. room included kitchen facilities,

location nice room perfect kitchenette

parking

room was large and comfortable laundry service good gym equipment always

we also used the laundry facilities which i found clean and inexpensive

love that they have a fitness room and laundry room with easy access

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

also a nice looking guest laundry facility

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

breakfast was good

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and

shuttle bus from the airport was quick and easy especially at 12

the pool was not clean and was practically unusable, even though the weather was suitable for an

loved having free laundry this stay

my girlfriend didn t want to leave and she really enjoyed the free laundry

the free laundry on first floor was a plus for the family

free laundry was a huge blessing

free laundry

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

laundry helped so much to pack up and fly home

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i also liked the laundry facilities

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

did not like that there was not a guest laundry facility

no laundry facilities on site

no laundry bags in room

- easy parking, cleanliness of room and entire facility, friendliness of the staff, breakfast, location,

staff especially maid service pet friendly

the bed was comfy, and the laundry room was nice and cleaned

they retrieved our laundry and mailed it to us after we left it in the laundry room

only downside was the pet fee, which we felt was a bit expensive compared to other pet-friendly hotels

clean room, friendly service, great pool and great location.

everything was fantastic! clean, good breakfast and great location!

the shuttle to local spots

the hotel offers a shuttle service from and to the airport, and tbh anywhere within a 5 mi range from the hotel

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

only problem i had was the pool

the pool.

and every door had piles of dirty laundry outside of it for the entire day

expensive room plus pet fee

kids running around at all hours.

shuttle picked us up promptly at 4 am

the second room that i was assigned to smelled like men who had been to the gym

not like about my room was that it was located right next to the basketball court, and there were kids playing

one of the kids needed emergency service because it got into her eyes

the quietness...my kids love you breakfast

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

the laundry wasn t working but i don t use that anyway

food was good kids like the snacks

the pool was above our expectations for the kids

no laundry service available

onsite laundry

the breakfast was good but could be better. the kids was disappointed that there was no waffles

i like it that the elevator is just close to the garage parking area

i could not use the gym

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

your 24 hour day shuttle was awesome, breakfast was delicious! i loved staying there!

the breakfast was delicious, everything was hot, clean, and delicious

no room service available on sunday morning! this was disappointing.

live music in the lobby bar area; room service quality; massage therspy

loved the breakfast room service

super comfy bed, great room service, very helpful and friendly staff

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of

clean rooms. friendly staff. shuttle to airport at 3:30am!

great location, friendly staff and the female shuttle staff was excellent!!!

pool was kinda small

wifi like it was from the 1990 s wouldn t connect and the only response from staff was to give

underground bar had food and drinks so you do not have to leave the hotel

laundry took all day for one load and still wet

the parking lot out back is not for the faint of heart.

every hour a police car sat in the airport inn parking for 15 minutes

the trash all over the parking lot

there were vagrants making noise in the parking lot all night long, and around midnight i heard a deafening

there were no laundry bags. i had to use grocery sacks for dirty laundry

the room was nice. my daughter enjoyed the indoor pool. breakfast included. free parking.

the pool was amazing

the hotel was decorated nicely, i used the gym several times and the breakfast offerings and times were notable

loved the pool

no laundry facilities

they don't have a laundry room to do laundry

bar area was pretty busy until very late

pool was not clean, looked to be very murky

ended up getting hot water from water dispenser in gym for baby bottle

no laundry facilities 2

i wish it would of had on site laundry facilities

laundry facilities on site

no free breakfast. no laundry facilities.

no laundry facilities on-site. no refrigerators or microwaves in rooms.

hot tea all day and the laundry center was awesome cheap and convenient

laundry dont work refuse to refund money

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

laundry machines didn t work

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

the shuttle driver was early and ready to go at 4 a

there wasn t any room for parking. was forced to park illegally.

only two suggestions would be better smelling soap and the breakfast buffet food was only so -so

breakfast

the shuttle service was excellent

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

easy parking

the in house bar is also a nice addition that we enjoy

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

i loved being able to do our laundry before the trip home

in a pet friendly room; wasn t able to be relocated to a room or floor where pet weren t

clean, modern, new. pool and workout areas are nice. breakfast was good. staff was friendly.

very clean. staff was very friendly. liked the full kitchen. great location.

breakfast was horrible

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

there was also easy access to vending, ice, laundry and exercise

needed to do laundry but the machines only took quarters and i had no cash

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

no cameras in the parking lot

parking was crowded.

the bar inside the hotel wasn t open on weekends which was odd

called my room at 1 am on a week night to let me know they messed up when i checked in and the pet fee was going

it is advertised as pet friendly

parking was close and easy, very near to the airport

was listed as pet friendly but staff told me it wasn't

the breakfast was good and the location was ok

no pool '' but there is a laundry and gym. continental breakfast times change on friday

my kids were disappointed that there was no pool but we took advantage of the ymca

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

we ate pretty well at the breakfast buffet

my kids were disappointed that there was no pool but we took advantage of the ymca

you need new laundry service they're not doing a good job at all sheets should smell fresh

the wifi consistently cut out on my mobile device (but not on my computer)

could use an exhaust vent in the pool area.

the snack bar was extremely high priced

wifi signal was weak

not to mention, the breakfast remained fresh and hot throughout the entire morning

parking could use improvement ud83eudd14

it was all clean and well taken care of. breakfast was awesome.

cute and modern, great free breakfast, rooms so nice and clean, staff was very nice

hotel was in an excellent location, was very clean and the breakfast the next morning was good

love the laundry facility

traveling with 2 little kids, we had milk and fruit and cheese sticks etc and it didn't all fit in the fridge

parking was tricky in a u-haul.

the kids always love the hotel and the adults love the hot tub

they were a bit over the top, but that is kids nowadays

the washer and dryer were not in a laundry room, just in the hallway

swimming pool area was attractive and the kids loved being able to swim

we could hear the other kids as well but would never complain about it i understand that that just comes with

but this was a q night staycation away from kids so i made the best of it so i could get some rest

swimming pool area was attractive and the kids loved being able to swim

save some laundry cost

were in a room right next to the laundry service

there was also a live bird in the laundry room

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

laundry facilities

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

laundry available

no bag for dirty laundry.

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

that they pet friendly, breakfast

three people waiting before we were able to get someone because the gentleman working was folding laundry,

i didn't see a dirty laundry sack hanging up to use

they have laundry facilities, room is very clean, updated, and comfortable

needed to do laundry and the staff was very helpful

we felt like we were sleeping on wet laundry

clean, comfortable, convenient with laundry facilities

the room we chose was a very comfortable room with the kitchen area/ lounge area

location front desk people are great good breakfast great views all in all great

very helpful staff, nice gym, clean rooms, calm and silent

the rooms were so clean and we loved that we had our own kitchenette!

when i went to do laundry i wanted to use money it wouldn't let me.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

charles, local restaurants, movie theaters, casino, river walk trail (katy trail), and more

other poeples kids lol

too many unattended children in the pool area.

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

free parking on weekends

the hotel is extremely clean, including the gym

wish the pool was larger. issues with wifi

hotel shuttle picked us up @ airport & used within 5 miles of the hotel

love the bar and breakfast

free parking and breakfast

so i cant do laundry

doesn t have a laundry facility

u cant use the laundry room if u don't have a change point thing or quarters and the front desk couldn't give

the health department should be there it s all roaches and there were people doing drugs in the laundry room

no laundry facilities for guests.

hotel had good facilities including on-site restaurant and guest laundry which we used

i didn't like the cost of doing laundry.

the wi-fi was not working very well, the laundry was out of service.

laundry was 24 hours, the staff was nice and so was the pool.

also the laundry room is nice and clean, only few steps from our room

no guest laundry onsite

a parking fee of $30 and a pet fee of $30 escalated the price considerably.

awesome breakfast in the morning that is free and the fact that this type of hotel only has a $30 pet fee which

we enjoyed a pint at the fox & hound after the kids went to bed, a welcome reward for parents

had to request room service the night before if we wanted it, ask for towels every time, and for more than one

heavily of mold- it s supposed to be a smoke free building but it always reeks of weed, the laundry facilities

people yelling and screaming in the hallway, the fact the hours for the laundry weren't posted and my work

there is a onsite laundry room

a place to sleep with a full kitchen

complete kitchen with oven stove and full size fridge

were told they were booked up full with reservations okay no big deal but then we tried to order room service

most wonderful theme and memorabilia!! the roof top bar is fab!!

they are pet friendly but the hotel is still pretty quiet

very pet friendly, front desk are super accommodating and enthusiastic. free parking

if i wanted to get up at 5:00 am i would ve just stayed home with my kids

it had a laundry room although i didn't use it

i'm supposed to wash my own towels that are provided to me in my room with my clothing when i do laundry and

the laundry machine stole my money

there s a laundry room

large clean rooms. friendly staff... laundry room on site

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

so disappointed to pay $150 a night and not get room service

bring my pet for reasonable price, nice room, nice staff, great breakfast

with our 2 kids, so thankfully the lady brought us a roll away bed and offered to waive our pet fee for the

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

kids were loud everywhere though

i'm a fan of free breakfast, but this wasn't a deal breaker either

pool was extremely well kept

coffee at breakfast was awful

had a truck and trailer to park and they not only accommodated but gave me a room where i could keep

my kids love the pool, it was nice and

great pool & hot tub

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

pool was closed for repairs.

no breakfast included pool was closed

it was easy access to the freeway there was great parking

pool is so small and it was freezing

we did not use the facilities, except the laundry room which was convenient and met our needs

not enough covers but that might me away to save laundry

wifi access was unreliable. wasn't able to use it for most of the 4 days there.

wifi wasn t very great

the pool was chilly for the kids

price, location, we were on first floor, free laundry, full size kitchen, free internet

1. the staff was very good. 2. free laundry was great. 3. location excellent.

the fact it was hidden behind the car wash.... there wasn't a lot of parking space.

some essential items to use kitchen facilities were not there such as any cooking equipment only one fork, etc

had a full kitchen! pillows super comfortable

no gravy at breakfast.

there was a lot of noise from kids running up and down the hallways and people slamming doors.

clean tall ceiling breakfast hot water with a bathroom fan that really worked

i enjoyed the free breakfast, wifi, workout room & parking

i wish the pool was bigger.

the first level seem to be a basement laundry room door was open didnt want to see that.

our room is beside the laundry. the machines are not loud, but the people waiting are loud.

guest use of nearby laundry facilities shook our bed

good location, comfortable and had a nice breakfast. room was spacious and had a guest laundry.

parking lot is awful, it s very sketchy at night