i loved being able to do our laundry before the trip home

the pool was a little too chilly, i was hoping it was a heated pool. but no big deal!

clean, well maintained, staff was super friendly, dog friendly, they are full kitchen suites

good breakfast

clean, modern, new. pool and workout areas are nice. breakfast was good. staff was friendly.

no pool '' but there is a laundry and gym. continental breakfast times change on friday

pet fee $150 is pretty high and out of our expectation when the others just charge $50.

no pool '' but there is a laundry and gym. continental breakfast times change on friday

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

i didn t even stay because they tried to charge me a $150 pet fee! the room itself was $152

they retrieved our laundry and mailed it to us after we left it in the laundry room

the bed was comfy, and the laundry room was nice and cleaned

close, easy parking. comfortable room. good free breakfast with plenty of seating.

nice room, good food, pleasant staff. enjoyed the gym. good location.

breakfast choices, amenities and the daily happy hour was great

needed to do laundry but the machines only took quarters and i had no cash

location, very clean easy free parking !

parking lot sweeper or whatever that came thru at night slung junk all over the cars in the parking

great rooms, nice gym.

close to multiple shopping centers and a starbucks in the parking lot.

i went out and came back that night to the parking lot filled with police cars

comfortable bed and pillows, large bathroom, full kitchen, helpful staff

this was a waste of my money, i wouldn't book if the pool was not available...

as i walked up to my building, which doesn't have a parking lot (i had to park in another buildings lot and

nice size room with kitchen

laundry room on our floor was ideal

my kids only wanted to swim for five minutes, which was unusual

access to the wet room. too many kids

pool is tiny

nice kitchen

hairs in bathroom, and breakfast lady pushed the bill and especially her request for tip as it was included

breakfast menu options need to be expanded for the price hotel is charging

the price of the breakfast was a bit out of line due to the price of the room.

the cleanliness and comfort. the breakfast didn’t look pleasant

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

we also used the laundry facilities which i found clean and inexpensive

love that they have a fitness room and laundry room with easy access

room was large and comfortable laundry service good gym equipment always

also a nice looking guest laundry facility

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

breakfast was wonderful and hot! glad we ordered room service

no room service available on sunday morning! this was disappointing.

live music in the lobby bar area; room service quality; massage therspy

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of

loved the breakfast room service

breakfast was good. variety of cold and hot.

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

really to pick fault at, perhaps for a uk traveller brown sauce for breakfast and poached eggs available would

breakfast bar didn't have allergen labels. but that's just a nitpicky thing.

the free breakfast is great and a wonderful selection of things

no guest laundry onsite

also being dog friendly without a pet fee that doubles the room

room service is ok when i need towels and being told to get them by myself due to only 1 staff on

was a little uncomfortable with my kids there

not very clean, they don't provide room service throughout your stay. very dark spaces.

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

kids lived pool, although small. hotter in pool area than outside.

beautiful heated pool and nice gym

had a small bar which was nice bc the surrounding area was limited

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

the parking was free for the weekend in a secure parking garage

gym space is only okay, actually a bit subpar if you ask me

free parking on weekends

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and

really like that there is a laundry room on site for guests to use.

liked they had indoor and outdoor pool,gym and laundry

there s a nice gym and laundry

location , laundry,

charged $50 for our dog to stay although website didn't inform us of a pet fee.

stayed here with my pet(dog) when i had no where else to go

didn't like that they charged me fifty dollars for my pet

were under new management, so they didn t have no breakfast, gym was not open and the pool was

no energy, no wifi, no breakfast, no ascensor

room service was non existent.

they are pet friendly but the hotel is still pretty quiet

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very

limited room service

was unfortunate that the onsite restaurant was still closed but the rooftop bar turned out to be a fun option

minimal personal hygiene and laundry items in the store

need a laundry room!

my kids had a great time

kitchen staff, desk staff, housekeeping staff

staff was rude! especially the kitchen ladies. breakfast wasn t very good either.

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

long walk to parking garage

everything was cleaned, comfortable, awesome pool

very clean! room service was great!

it started when i called from the airport and i was greeted with unfortunately the shuttle has to pick up crew

the gym was one of the best i've ever had access

they have a wonderful restaurant and beautiful bar that has live music on the weekends

the gym was closed due to flooding. and at times my room a/c had a little trouble keeping up.

this property was mostly adults the workout room was like a real gym it was huge and it had a movie theater

it is fun to bring our kids back here years later even after we have

laundry and shuttle not available

we had enough room for 2 adults and 2 young kids and all of our stuff

like that it was close to bjc hospital and had shuttle services.

felt secure with my car being in the parking lot

kids loved the pool

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

also, laundry facility was $2 per load (each for wash and then for dry)

liked the near by facilities, restaurants, bar n' grills

wifi is the worst i have experienced at a hotel

the lobby and bar area was nice.

the bar had irregular hours but this was understandable over the holidays

it would be great if it had higher end bar and a restaurant attached

the breakfast is simple but it was good and we loved the gym

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

they didn't always have change for laundry machines

no laundry here even..dry clean

great workout room and laundry on site

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

it s a few blocks away, but they have a shuttle so it s no big deal

we had a quick overnight stay and didn't use the pool, gym or bar at the hotel

was rude and argumentative with other guest made my kids get out the pool bc of the other guest situation

the room was really clean and modern. the pool and games were something my kids used daily.

also the shuttle ride is ridiculous

pool area is a little small but kids still had a good time.

pool was so cold kids didn t last 15 minutes

the breakfast was great, one of the only places i have stayed during

helpful front desk; location; help in accommodating my 1:30 pm check in; warm pool; small handy kitchen

the pool needs to be cleaned but other than that enjoyed our stay

the wi-fi was not working very well, the laundry was out of service.

also the laundry room is nice and clean, only few steps from our room

i didn't like the cost of doing laundry.

accommodating & helpful; facility was clean, modern & organized (room, breakfast area, workout/laundry area,

laundry was 24 hours, the staff was nice and so was the pool.

however laundry is a necessity for travelers i believe they should implement laundry in the hotel to

housekeeping did not offer to come to our room once and we cleaned and took our our own trash and laundry and

at breakfast she was very upbeat and friendly

we pool, hot tub, and free breakfast made our visit a very pleasant one

of staff members were unprofessional; facility is falling apart in a sense of gym not working, no clean towels

called down to ask for a laundry bag and agreed to hold, and eventually, i gave up

lot was a mess, guest laundry was a need and all machines were broken, no breakfast options on sunday-monday

*breakfast was not included in the price of the room. *on-site laundry facilities were limited.

breakfast was krispy creme donuts and coffee for the price this is a great hotel

breakfast choices

not enough covers but that might me away to save laundry

we did not use the facilities, except the laundry room which was convenient and met our needs

only complaint is the pool area is small and being in there makes your eyes burn but it was still a nice pool

the pool and the pool area was clean and tidy

its was clean and quiet. the staff was friendly. i enjoyed the gym.

we were early, it was raining, and we needed to do laundry

the laundry services charge slip states that basic laundry is $2 a

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

really much of a breakfast

the location is just 10 mins from downtown yet prices were reasonable and parking is free

the staff was so nice the room was amazing! the kitchen was so nice and perfect

the late breakfast time was a bonus because i am not an early riser

the hotels share the amenities, a pool, a fitness center, the parking lot, etc

the breakfast wasn t all that more for just adults they should have more options for the kids.

our room was next to the pool so it was noisy with the in and out of guests to that area

breakfast was good, room was very clean and spacious, pool was clean.

loved the breakfast, but there weren t too many basic options for my picky kids

beautiful hotel and room, loved the indoor pool and the bistro

noise with kids running through the hallways, pulling fire alarms, and yelling

did not enjoy the breakfast, but it s only because we had to abide by covid guidelines

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

i am certain it was picked up with laundry

there is laundry on every other floor, which is nice since some hotels only have one

we asked for an extra laundry bag from the cart but all we were ever told was no english

no laundry

laundry facility out of order

pool was closed,the laundry machines were inoperable

no laundry

good breakfast

restaurant and bar hdad been closed for 11 months

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

breakfast and drinks

many kids at hotel

breakfast was the best we ve ever had and we travel to a lot of hotels for softball

parking in the back have a opend drainage next to parking

paying for washing laundry seems absurd

when we checked in we requested late checkout and the front desk attendant happily gave us late check out and

the enclosed outdoor spaces was nice for our kids to get out and run

we needed more pillows and the staff had no key for housekeeping so one of our kids didn't have a pillow

clean, wifi, tv options

and the parking ok

they offer extended parking if you are going out if town for a couple of days and don't want to deal with

airport shuttle and parking

swimming was nice, pool smaller than expected

when we booked the hotel, we were not made aware of the $10/day parking fee

it s not a new hotel but it s got everything including restaurant and laundry room.

coined operated laundry facilities

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

how early the pool closed .

the gym didn't have much to offer and the treadmills were not really functional

staff, facilities, gym, breakfast, location

we will be back with our kids

breakfast was served hot and you cannot get that at some hotels

the bar was open and the bartender was very sociable

breakfast brown bags should ve already been packed

laundry on site was a welcomed surprise after getting rained out at a cardinals game

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

location dinner buffet with cocktails breakfast buffet pool area staff

pool was small.

parking was hard to find and lot was full.

small pool and a little over priced

i wish the temperature of the pool was slightly warmer

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

not enough parking.

room was right by a pet courtyard door and it would slam all morning

virtual playground for everyone in the back of the hotel with a ferris wheel, mini golf, aquarium, carousel,

room service was overloaded on sunday

an indoor pool might be nice.

the gym is pretty nice, used it every morning

floor hall smelled like very strong pet urine very small television no cable hot water last for maybe 2 mins

person that had been staying there for work and the person started beating on the ceiling when my kids were

ground level window lock was broken. right next to parking lot made me feel uneasy at night

say they re pet friendly but the lady that checked us in was not

no breakfast

laundry (sheets, towels, etc) from other guests left in the hallway overnight

our room didn't get cleaned, laundry wasn't taken out, trash wasn't taken out

wonderful laundry facilities - great machines and reasonable prices

dirty laundry was piled in the hall

when i called for more towels i was told they were being clean with laundry and would brought up but never

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

we had to use one of two tiny microwaves in the laundry room

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

property was disgusting, laundry room and ice machine were disgusting

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

no change was available for the coin-operated laundry, making it useless

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

went through my personal stuff and stole a container that had quarters and small bills for my laundry

first room i was given was already occupied, apparently by staff whose dirty laundry was piled on the furniture

nice bar area, and it also has a nice lounge/ game room, restaurant, and let s talk about the museum

couldn't enjoy the pool as kids were all over splashing us

the bar and two restaurants also offer much better fare than the typical hotel

t get in touch with room service several different times

we really liked the pool, sauna, hot tub experience

by far, my most favorite thing about this hotel is the laundry room on the first floor.

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

until laundry day to swap out towels, youll have to wash them yourself

it's the kind of place where people are going in and out and hanging out in the parking lot, though never felt

shower was loud and creaky, the bed is hard and the sheets and blanket were a little stiff, kitchen has no

very spacious and clean room. excellent breakfast.

the location, the friendly staff, the comfort of the room and the great breakfast!

they also had continental breakfast for us at 4 a

timeliness of the shuttle service to and from the airport was excellent

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

there were not kitchen cookware

only convenience was a kitchen.

size of the room, having the kitchen in the room, and location were the only good things about the hotel

the toilet leaked mold in the shower and cockroaches in the kitchen area

i selected a pet friendly hotel but there was no options to mention that i had a pet online and no information

the bar wasn t open

shuttle took us at 4 am

great location, friendly staff and the female shuttle staff was excellent!!!

the free shuttle to and from airport as well as the restaurant

close to airport. reasonable rates. free parking and airport shuttle.

cleanliness laundry early check in

large group of kids but the hotel managed the noise well

was swimming and there was a group of kids who kept diving in the pool and splashing every where

free breakfast

large group of kids but the hotel managed the noise well

whoever is doing the laundry needs to wear a hairnet or something

in the kitchen did not work, breaker kept tripping for lights in the bathroom

early they closed breakfast

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

breakfast was great

needed to do laundry and didn t have cash

kids loved the pool and i utilized the gym

kids loved the pool and i utilized the gym

it had a great breakfast

last but not least, the breakfast and the timeliness of the cook

laundry facility

was a little disappointed they didn't have a laundry room

the shuttle drivers are always helpful and friendly

the bed was so comfortable. the parking was free. in a suitable neighborhood.

nice looking lobby bar with plenty of seating and the beds were comfortable

laundry took all day for one load and still wet

every hour a police car sat in the airport inn parking for 15 minutes

the trash all over the parking lot

it did have wifi but no pool

was no wifi like specified in online

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

laundry facility washers had hair/detergent build-up and only used powder, which was not available

easy check in, late check out

our flight got switched and i called to see if we could get a early check in

there were no laundry bags. i had to use grocery sacks for dirty laundry

same breakfast every day

ev charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming

the pool was amazing

convenient for airport travel. great shuttle service. good breakfast choices

free parking

if you are aware of the breakfast being a grab and go then there s nothing else to say

wifi was unreliable

don't expect a breakfast just coffee and snacks.

very clean rooms. very comfortable beds. staff is very kind and helpful. i love the kitchen.

the clothes that were sent for laundry were not cleaned and we were charged

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

laundry machines didn t work

i would have liked laundry facilities to wash my clothes, but there wasn t any

laundry machine was broken & could not be used

really loud karaoke in the one lounge and the other bar had 2 standup tables

loved the room the atmosphere the casino to was fabulous ant wait to come back

valet parking

no breakfast food available on premises or no room service at all

no pool. smoking allowed in the casino.

they bar and grill was closed

the bar was closed due to

i have 3 kids not enough room for 5 people.

gym needs some upgrade, but i was there to chill

no laundry facilities

they don't have a laundry room to do laundry

good location. shuttle to the airport.

location, excellent and friendly staff, shuttle service took us to the metro link at the airport and picked us

having the ability to call in a food order to the bar since they are not offering room service was a major issue

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

laundry, car washed, staff and buffet

the bathroom! sleep like i did before kids lol

it would be nice for a continental breakfast

the pool, hot tub, and laundry room were closed

ice machine and laundry facilities on our floor(the first floor) were out of order

room service, placed in handicap room, pool area was cold

very nice amenities and bar downstairs.

pool and restaurant were closed i had 4 kids that were very disappointed and bored did not have room service at

pool available, mostly kids

airport shuttle runs every half hour

staff, clean hotel, easy access to restaurants and free garage parking in the snow storm was super

room service was great, meals in the hotel were good.

we had to call the front desk from outside the doors by the parking garage

staff was amazing. food from room service was delicious.

to order room service, you must scan a qr code on the back of your room key

from the time we pulled up to valet park, to checking in,to room service to checking out this place hands down

the staff was super friendly. the room service was awesome and very prompt.

everything from the decor to the bar and also the room was beautiful.

staff at this hotel is amazing they went above and beyond when i had a mishap with my laundry

property was outdated. too many people wondering around and hanging in the parking lot.

employees were great the pool was awesome you could shop your little heart you can walk to the mall it has

was a cockroach in my bed, half of the outlets didn t work, i couldn t connect my computer to wifi and

no breakfast and they location great

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving

was great for the kids

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all

it was clean and comfortable. free parking and internet.

it could have been a reaction to the laundry detergent they use; i don't know

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

parking, friendly staff, and clean rooms stood out but the dinner and breakfast served were very

people to rinse off before they get in the go tub or tell them to shower before getting into the pool or

also do not use second kitchen food delivery, your food may not even come

the bar staff seemed unprepared

gym was small and dirty

th staff at the front desk and bj at the bar were super.

starbucks and a bar in the lobby

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

room service never came in to make bed or give new towels

very big open room loved how the window showed the pool area

it doesn't have a microwave or a laundry room, so you can do your own laundry.

vending machine for late night soft drinks, but the beautiful bar and tenders are more that happy to hook you

loved that it was pet friendly with no fee

staff went above and beyond to greet us open doors and even pet our pups

friendly staff, breakfast

we enjoyed the rooftop bar and food

we enjoyed using the rooftop pool and fitness area

the swimming pool is very small.

fourth: the room service ordering system shuts down if there is an event being catered by the restaurant

drinks are strong, bar atmosphere nice

parking is across the street in building if you bringing kids so be prepared

i checked my kids, no scratches or dried blood

no pool, no gym and my view was tribble!

supplied) left on vanity- tried to call front desk room phone didn t work - tried to order room service that

the amenities and the bar and starbucks inside the hotel

and every door had piles of dirty laundry outside of it for the entire day

i arrived around 3 pm, there was a tray from room service outside my door

door sticking would not close and open properly, shower pressure poor, room service did not clean my room while

close to airport. pet friendly.

also, loved the indoor/outdoor pool and hot tub

s dirty laundry behind the curtains

laundry facility was inside pool area and was only accessible during those hours

maybe good for kids but as an adult you get 4ft and 6 strokes

maybe good for kids but as an adult you get 4ft and 6 strokes

great breakfast staff and roof top bar was exceptional.

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

i also liked the laundry facilities

laundry helped so much to pack up and fly home

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

yummy breakfast

took the shuttle to and from the airport

the breakfast was hot and delicious, very courteous and helpful staff.

the pool was not clean and was practically unusable, even though the weather was suitable for an

guest laundry was filthy pillows were lumpy and hard

also the inability of laundry staff to bring extra towels when asked

desk was horrible, room service did'nt clean the room even after calling 2 times

the room service staff didn't replenish the coffee items

the valet parking was fast and easy the room service was convenient location is

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

did laundry; own happy hour on roof top deck; watched people enjoy swimming

guest laundry

nice room, guest laundry, comfy bed, friendly staff, great breakfast options

ordered the french toast from the breakfast menu

breakfast was expensive especially for the small amount of biscuits and gravy one biscuit for $7

the pet fee is $50 for the duration of your stay

will say the only downfall of the hotel was that it was supposed to be pet friendly, which it was, but they did

luckily, there was huge bowls of cereal for the kids

it also seemed to be near the laundry facility so it was loud at times

room was not clean ants in bed dirty laundry in room

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

maybe the laundry detergent

besides the fact we believe we were right below a laundry room

dryer in laundry room wasn't drying well.

room location was right across from the laundry room

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

please do not take your kids there