even kind enough to spell out pool so our son didn t hear and get excited prematurely

breakfast was good except for green bananas.

the wifi was horribly slow and a weak signal in my room for the wifi . but that s it.

employee was wonderful &a great help to locate parking where our hauler wouldn't get hit, &accommodated a lower

the driveway into the parking lot is tight

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

only thing i didn't like was that there was no working laundry

the laundry room and the swimming pool wasn't available.

stain that looked like blood on carpet when we first entered, laundry machines not functional, waited for about

pool was closed

great breakfast,very comfortable bed,large shower

not having to use card to do laundry....parking security

95 to be able to load money on to do laundry

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

laundry room for guests which we used

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

one of the reasons i chose the hotel is that they are pet friendly

quiet, other than the large family across the hall, but the kids were just excited so no foul

i had milk for my kids and it was a struggle to keep turning the fridge on to keep the milk cold

poor wifi, broken laundry, beds, thin walls

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

some staff aren t friendly. laundry room isn t the best.

checkout used to be noon and they've set it back to 11. no laundry available

the best (a good distance from town center) & only 1 enterance in & out the building with limited parking

the breakfast was good. the internet worked fine.

the breakfast could have been better.

neighbors people smoking weed drug deals going on in the rooms and parking lot staff is

pet friendly and very quiet

we skipped the breakfast, it was very basic. and the coffee was awful.

parking wasn't as conveniently located by room.

the room and breakfast area were extremely clean and staff was very helpful and cordial

nice atrium and great breakfast

the breakfast was amazing with so much variety

parking definitely needs to be bigger

the hotel room and lobby were immaculate. wonderful breakfast and comfortable bed.

location was great. room was clean. breakfast was good. pool was nice.

the staff, breakfast and the cleanliness.

cleanliness and breakfast

it was also the furthest from the gym we have ever been

clean and comfortable bed. good breakfast

wish i could have taken the bed and pool home with me

we arrived on late monday afternoon, my 12 yr old wanted to swim but he could not as the pool had not been

very neat very clean plenty of room to exercise inside and out and a beautiful pool

easy access & hot breakfast

the man making breakfast was great

clean, modern, comfortable, free parking and breakfast

the breakfast(s) were amazing!! the staff ultra friendly and helpful!!

choices for breakfast

staff !!!!!! the lady that made breakfast. outstanding

they had the laundry room though one washing machine and one dryer.

a drink at the bar was expensive, $12 for a bloody mary with well liquor is

parking location

sushi bar attached was fantastic

they are pet friendly, and i mean pet friendly

no laundry available

weird bringing our own laundry and trash down.

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

staff were fabulous, hotel was very clean, and the hot breakfast was perfect!

the laundry only accepted debt. it wouldn't let me do more than a load. it declined my card

air conditioning, wifi, and laundry all worked well

laundry facilities were very clean as well

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

had to pay to do laundry

i wish that it had laundry facilities and a jacuzzi

the parking is awesome you take the elevator right to the room

they didn t have cinnamon rolls on their breakfast bar. they are delicious at holiday inn s.

we had a slew of baseball players - horrible kids/parents

breakfast was wonderful

the staff was extremely helpful and nice. there was guest laundry.

children loved the pool

hot tub had only one jet working but was still very nice and pool was perfect for the grand son.

how clean and friendly the staff was minus one waitress at the bar she was rude

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little

the laundry room was a welcomed amenity

laundry facilities were inadequate with just one machine

great location and nice amenities... open laundry room facility with seating while you wait.

our room was in the basement, near laundry etc

pool was small and no hot tun

the location of the room it was next to the laundry room and the stairs

check in was easy and the ice and laundry facilities are easily accessible

friendly staff and cleanliness and amenities. love the indoor hot tub and pool

comfortable beds, quiet, nice modern rooms, clean. pool and hot tub were great.

friendly helpful staff. spacious room. able to use pool with covid precautions on place.

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

kids loved the pool

plus it was quite even with the event going on and all the kids running around

it would've been nice for the pool area to be open a little later (especially on fri/sat nights)

should be free wifi everywhere in the hotel also given the distance from the airport the hotel should offer at

room did not have a refrigerator or a microwave, they did not have laundry services, but told me there was a

pool hours. opening at 10am was odd.

wifi was unsecured and was not stable

even used the swimming pool

there seemed to be a film on the water in the pool, so we did not use it at all

some pills under the bed skirt, kind of dangerous for my kids

staff was nice. pool area was nice. whirlpool was too hot for us.

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

that includes the front desk personnel, morning and evening, as well as the breakfast personnel

breakfast was great, the hot foods were different for each of the three mornings we were there

the outdoor pool filter didn't seem to be working real good and the whirlpool tub was closed

clean, staff was wonderful, breakfast lady loves her job!

it had a small kitchen supplied with pans and dishes which in very handy during the thanksgiving holiday

breakfast was so so but was edible

breakfast and location good

large space, and able to do laundry was such a plus

salt in pepper shakers no sugar or cream for coffee although laundry detergent and fabric softener

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

was great there was soap and other stuff to be able to do at least 1 load of laundry

complimentary laundry detergent is great also

love the spacious rooms, the kitchenette and the comfy beds

pool was a little chilly

the gym, pool, room amenities and bed comfort were all appreciated

no towels in pool area pool door lock malfunctioning

the pool was extremely cold and could ve been heated

only one washer and dryer in the laundry facility

enjoyed the breakfast and the laundry facilities

i love the extra wet bar sink

the hotel was clean, good breakfast , friendly staff and nice pool

it was very clean, quiet, nice rooms, nice outdoor pool and breakfast was great.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

no pool

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

clean, quiet, bistro, and pool. the staff was also helpful.

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

wish the breakfast was a little better and the pool was heated

convenient off of route, easy in, parking garage, grass to walk my dogs, snacks

the pool was closed on check out day so the kids were bummed they couldn t swim

we loved the pool and hot tub

my kids enjoyed the waffle station

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

didn t include breakfast in price and understaffed. reception had to help with laundry.

channel guide, questions when i asked where the laundry room was and covered parking would be

laundry machines on site

close & breakfast was awesome!

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

the pool and jacuzzi had a bad smell so didn t feel comfortable swimming in either one.

everything, continental breakfast was really nice, everything fresh and hot.

wifi had issues keeping up with a roku portable but the connection was good

nice, clean rooms and comfortable beds. lots of breakfast selections.

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

breakfast included and pool.

a little short on parking.

beds, pool, breakfast, employees

quiet, comfortable, good breakfast.

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

no laundry bags

the laundry room was stacked with dirty towels while people were just talking at the front desk

nice quite kids loved the pool

the place was crowded with kids and their parents, and we didn't hear them at all. nice job

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

was next to guest laundry

breakfast if i'm being honest

room with comfy bed, couch for sitting or sleeping and a small kitchen

limited parking with no solution

refrigerator microwave wifi, swimming pool, laundry

the laundry was down and got sick from their breakfast

the laundry room was donw for repairs

it was determined a toilet overflow leaked down into the laundry room

we swam in the heated pool, perfect

friendly staff, easy to get to, clean room, convenient laundry facility

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

they have laundry room. very convenient.

parking lot noise at midnight

- breakfast was great

location, room, breakfast

breakfast and large suites.

only thing that i didn t like was the fact that the sports team kids staying there were not supervised by

from hotel employee in the breakfast area, the gentleman who delivered room service, to the front desk service

the desk clerk and bar waiter were very friendly

i wanted to do laundry on the last day of our visit but unfortunately they only had one washer for guest laundry

facility has a guest laundry that was inexpensive and very convenient

pool and whirlpool were very relaxing

my family really enjoyed themselves, especially the pool use and the morning breakfast.

the kids loved the pool

great modern vibes, very pretty hotel. dog friendly without a pet fee!! very awesome for that!

cost extra, noise level on the floor was not quiet after 10 lots of kids, believe ball tournament,would of been

while getting the room switched out there was a lot of kids running around and noise in the hotel

wifi should be free to all guests throughout the hotel.

times with things that weren't clearly posted nor told at check-in (are there towels at the pool

staff was very helpful and courteous, and it was great to have an on site laundry for softball uniforms

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

the selection for breakfast was great and the food was very good

couldn t connect to wifi, there was no extra blankets pillows dirty laundry bags in room

breakfast was good, wide variety available. gravy and eggs could have been warmer.

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

laundry facilities came in handy

very clean, quiet and a good price! we appreciated the laundry.

the king apt with spa tub

indoor pool/hot tub would have been lovely

outdoor pool

breakfast was also great

i didn't need a kitchen/etc, but friends were staying in same hotel

space and full kitchen.

no pool inside and no game room

their pet rates were very very reasonable, guest laundry services were free of charge

we did use their laundry services and that was nice

their pet rates were very very reasonable, guest laundry services were free of charge

even though suites is part of the name, i was pleasantly surprised by the full kitchen.

rooms were extremely spacious was not expecting to have a whole kitchen in the room

wifi was spotty at best. no cookware or dishes.

no kitchen supplies due to not having dishwasher

clean, friendly staff, free parking

pet friendly. very clean and basic. nothing fancy. good beds.

only nice thing i can say about this place was the location and the parking lot

breakfast was good with many choices including biscuits and gravy

the pool was very nasty

breakfast great, room large.plenty of towels

booked this as a pet friendly hotel as per your listing and even called to confirm with the hotel that we were

wifi is expected these days

the bartenders at the bar were very talkative and polite

shower/dressing room in the pool area needs attention

the indoor pool atmosphere

pool , the front desk staff day and night shift , the room , the location.

room service and discrimatory factors in the coffee shop.

) there was no: room cleaning; laundry service

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service was very courteous and timely

bar and dining room mgr(

room service food was not as good as the restaurant s

excellent laundry service

room, service, breakfast and facilities

hotel employee behind the bar is a real pro

have stayed here in the past and liked the amenities of the hotel and their pet friendly policy and location

was unable to take the time for breakfast

we were placed in a basement room a few doors down from commercial laundry

we stayed in the basement right across the laundry room

our room was right across from the laundry and was noisy and was not what i booked

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

it isn't their fault the owners use cheap laundry detergent and cleaning chemicals

the valet parking staff went over and above what was expected, to the check-in staff, to room service

they do have a shuttle, but just know you aren't going to be walking out the front door and into the shopping

loved the free shuttle! lakota was a valet that took great pride in his job and was so helpful!

i loved the free shuttle experience and the kind and amazing atmosphere that the staffs have set

their room service was amazing- we really enjoyed our stay and will definitely come

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

laundry facilities

location and pet friendly, staff was very friendly and helpful

room had a full kitchen, a huge flat screen t

breakfast was very good

when i saw the photosof this hotel and realized it had a full kitchen, complete with a dishwasher and stove,

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

family friendly the bar stayed open late

price of cocktails at the hotel bar

the bar and drinks were excellent

liked the indoor parking and on site food and bar areas

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

it s not their fault, the pool, restaurant & bar were closed

room was quiet and relaxing, front desk staff friendly, like option of pools-indoor and outdoor, pet friendly

the restaurant staff was excellent with the kids

great location, loved the bar and pool. the staff was welcoming and friendly.

room was old and right next to a very loud laundry room

small, exhaust fan in bathroom did not work, lighting was poor, and our room was next to storage, laundry room

equipment in the gym was old

plenty of parking

breakfast was very good, only the yogurt machine was not working

00 for a single load laundry soap

have a laundry room

we loved the heated pool and large rooms as well as the delicious breakfast and gym

spacious, clean, comfortable, and close to everything! good size indoor pool!

it was clean , the staff were very friendly, the free breakfast was actually pretty good.

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

com that the sofa bed be made up when we arrived, for the kids

had everything you need right there but also a shuttle bus to take you down to the plaza and pick you up, which

we were also hoping for an early check in to accommodate a clothes change in

nice gym

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

free breakfast and a 24hr quick trip gas station is next door

the breakfast didn't have much to offer.

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

modern. clean. great breakfast. huge rooms.

bonus: the breakfast was really good and plenty of options to choose from

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices,

the pool was small and breakfast was not regularly refilled as things ran out

don t inform us that the pool was closed until we had our kids in their swimsuits and went downstairs

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

laundry availability

we get a lil breakfast brown baggie and coffe to start the day

parking was convenient and easy and close to the door

the door to laundry room locked early

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

room had 2 lightbulbs out the mattress wasnt comfortable the parking wasnt great the wifi

parking was horrible

miss the morning breakfast but with covid 19 i understand

wifi was good

the thing i liked most about this hotel was the fact they offered smoking accessible rooms

eggs at breakfast would be great and good customer reward kinda program

great price, clean room, good parking, & awesome location.

i had to do a load of laundry there

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

washers and dryers literally two days trying to do my laundry

wished they didn't run out of gravy and waffle mix at breakfast but other than that i had really good experience

breakfast was my favorite, they provided a wide variety of food, a relaxing eating area and

the lady who checked me on was super nice. laundry on sight.

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

very dirty, no elevator, laundry room was out if order for a week and 1/2

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

parking lot was dirty

rooms were great, free laundry is a nice perk too.

free laundry. room was very modern and sleek. front desk people were great as well

laundry(

free laundry facilities (bring your own laundry detergent) very clean room

laundry facilities did not work

i was expecting the restaurant to be more like a restaurant than a bar

bar being next door lead to drunk ppl at my car when i went to get something out of my car

never could find the gym

bar was not good

just at night be i g so close to the bar and people outside near the vehicles.

car parking and guest laundry are great!

are locals but just got away from the kids for a night

the booking told us that there was a shuttle, but when we got there, they said they didn t offer that service

breakfast could have been included for what we paid and for the quality of breakfast.

the free shuttle was very helpful for helping us get around to the nearby area.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

the laundry was closed while we were there but that was no big deal.

thought there was hot free brkfst but it was not. guest laundry was in different building!

water in the pool could have been warmer and a free breakfast would have been nice.

water in the pool could have been warmer and a free breakfast would have been nice.

laundry facilities out of order

good breakfast. laundry facilities were clean and worked fine. helpful staff.

they laundry lady was rude as well

friendly staff, decent breakfast, nice laundry facilities

breakfast was okay, good location, clean room, laundry service

also the fact that they don t charge you for laundry usage (just need to provide your own detergent)

breakfast options and free laundry!!

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

free laundry facility and gym

breakfast is provided (including rice!) no coins needed for laundry.

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

the other thing i liked was there is an onsite laundry facility

laundry facilities were adjacent to our room

good location, comfortable, very clean, secure laundry/vending area

the staff rude. over charge for pet and the room smelt like cigarettes.

comfortable beds, plenty of space for kitchen items, functional fridge, in-room sink, working microwave, updated

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

prices and lose the pet fees or just make it a pay one time thing not daily and don't add taxes to it

having the kitchen

easy check in, close to room parking, laundry facilities.

laundry is dirty

the laundry machines

you hear is the hwy, can't sleep at night, the wifi wasn't any good i was there on a business trip i coulf get

breakfast was poor. room was a walk from the street.

pool was moldy

easy accessible parking

pool was very nice and area was clean

outside lights on the building or in the parking lot were working

loved desk set up which allowed me to connect to wi-fi and work as well as enjoy pool with

i was told i could not eat breakfast in the room and upon departure the laundry clerk took my trash out of

housekeeping and laundry attendances they are always organized & ready to help you with all your needs

laundry room was just a washer and dryer in hallway

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

laundry was broke front lady is rude more interested in what's on the computer than connection with

staff was very friendly and helpful, the room was clean and comfortable, the pool and hot tub were very relaxing

parking was ok.

more parking, soft spots in floor under carpeting could have been repaired better so not noticeable,

nice rooms, nice breakfast, just right for the price, friendly staff

the spa would not bubble

pool was green and the rooms smelled like a musty laundry room

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

the ice machine on our floor didn t work and the laundry facility was down as well

it charges for pets and has no breakfast because they are renovating

breakfast and the fact that its very pet friendly.

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

parking especially for those with disabilities. no parking close to building.

breakfast closed at 9

hotel had free on-site parking

no laundry

semi truck parking could be repaved & add a sidewalk from the semi parking so you won t fall

parking

took 20 mins to get the wifi password

room opened to the pool area which was fun for kids but loud for us

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

the free laundry is great.and the kitchen.with a full size fridge

roominess and kitchen in the room.

loved having a kitchen in room and had we stayed longer i would have used it

room was clean, the staff was very nice and the continental breakfast was good

clean and comfortable! breakfast exceeded all expectations.

breakfast and location were great!

breakfast and pool were awesome

breakfast was amazing

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

the laundry room

room service having to use the same washcloth on my face for the entire trip because they didn't

parking close to room

also, i had to walk a very short distance because there was no parking close to my room

the room we stayed in was clean and close to the laundry.

laundry available was great

for a soccer tournament and the staff could not have been more accommodating to all the teams and kids

it was clean, breakfast, location, pool, and parking.

had special parking for my large uhaul and trailer

laundry location

it has sufficient laundry facilities and ample on-site parking

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

and do my laundry

room was right next to the laundry

i didn t like how the pool was salt water

room was beside the pool and not very soundproof

parking was somewhat limited, especially after several big trucks took up several places.

parking space. too many big trucks taking up space.

broken laundry and washing machine. daily cleaning is not neat.

of an area overall was a good clean room and hotel was great distance great tv selection and wifi parking was

breakfast wasn't so good,the eggs taste a little off the tater tots wasn't done

clean and nice staff and good breakfast.

room is ok and its look great so long that you did not see the wifi and the air conditioning

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

our room was between utility closet and laundry room. so noisy .

i requested a laundry bag and was told they don t have them

love swimming in the pool, going to the bar and the wonderful beautiful view of the waterfall

was an on-site bar

instead i went home and did laundry, and did not make it back

very generous with breakfast offering and the rooms were clean. location of the hotel is great.

parking lot, pool, staff & breakfast

the pool and the gym and the location

i love the free breakfast for me and my family ! also a great pool and location