carpets need shampooed. debris in laundry room needs picked up.

it has sufficient laundry facilities and ample on-site parking

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

the laundry facility and vending machines.

laundry location

room was right next to the laundry

the price is right, and the breakfast was fantastic.

booked thinking there was a pool

there was plenty of parking

smell of pet urine slapped us in the face when we opened the door

the room we stayed in was clean and close to the laundry.

laundry available was great

wifi was very spotty. bathroom was a bit cramped

coffee, food, and pet store within walking distance

enough parking space

breakfast choices

pool was a hit with the kids. beds were comfortable. cereal choices were great.

parking was well lit

outside lights on the building or in the parking lot were working

clean, great breakfast, friendly staff, and comfy beds

laundry facilities were adjacent to our room

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

good location, comfortable, very clean, secure laundry/vending area

the other thing i liked was there is an onsite laundry facility

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

the laundry machines

easy check in, close to room parking, laundry facilities.

laundry is dirty

allow people to bring their pets there and stay

having a kitchen

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

loved having the laundry facilities on site and at a reasonable price

up-to-date guest laundry, vending

had a full kitchen and laundry facilities

they provided a laundry basket

thought there was hot free brkfst but it was not. guest laundry was in different building!

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

the laundry was closed while we were there but that was no big deal.

what attracted us most was the heated indoor/outdoor pool, pet-friendly designation and free onsite breakfast

free parking right in front, well lit, felt safe

the ice machine on our floor didn t work and the laundry facility was down as well

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

pool was green and the rooms smelled like a musty laundry room

i use a wheel chair and it was easy getting in and out of the room to the parking lot

easy check in. very good hot breakfast. clean room.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

laundry was broke front lady is rude more interested in what's on the computer than connection with

i was told i could not eat breakfast in the room and upon departure the laundry clerk took my trash out of

housekeeping and laundry attendances they are always organized & ready to help you with all your needs

laundry room was just a washer and dryer in hallway

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

no laundry

while parking was good, some guest were smoking out there

couldn't shower, no hot water, wasn't provided wifi password fridge wasn't cold for a 25

the pool and hit tin were closed for maintenance most of my stay which was about a week.

no parking

our room was a great size and the pool and gym suitable

there is a small pool and a very basic gym

there is a small pool and a very basic gym

the breakfast was good, the gym and pool great. rooms clean and comfortable.

room was clean, the staff was very nice and the continental breakfast was good

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

the free laundry is great.and the kitchen.with a full size fridge

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free

kitchenette. the bed was super comfortable! neat and tidy room.

was comfortable, spa was great temperature

parking was ok.

the spa would not bubble

we walked out to our car sat night, we were blocked in due to a police traffic stop in the small parking lot

had issue connecting to wifi on my tablet

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

the laundry room

room service having to use the same washcloth on my face for the entire trip because they didn't

checking in, i'd inquired about late check-out, as my next day flight was close to 4 pm, and clerk told me to

pet area pet 'station' did not have bags...so many did not pick up after their pet.

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

i liked how clean the room was. and the breakfast was convenient (i only wanted coffee).

with curtains closed it still let a lot of light in. pool not open due to county restrictions.

was told the pool is open from 10am to 10pm

convenient to restaurants and sports venues for kids activities

the staff was kind and professional, the complimentary breakfast had a wide variety of food.

broken in guest laundry

the breakfast. excellent as always.

pet friendly

the pool closure time

overall breakfast good. very small cups for juice.

no pool inside and no game room

the rooms with a kitchen and separate bedroom

heat in the room , fireplace didn't work call front desk talk with someone but no response from

space and full kitchen.

everything was great staff, breakfast, cleanliness all the above!

the rooms were clean and bathroom was decent size. free wifi speed was adequate.

i m talking at least 20 little kids younger than 10 years old

rooms where nice pool was nice

location was wonderful, parking was good and staff was friendly.

the gym was a little small and there was no hot tub

they have laundry room. very convenient.

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

friendly staff, easy to get to, clean room, convenient laundry facility

nice pool

we appreciate their pool offers plenty of pool towels for their guests, so we didn t need to bring the ones

pool was closed but i understand because of covid

odd parking

pool was cold so we couldn't use it

is not a lot of parking on the same level as the hotel

roads aren't clearly marked, i had to cut through a restaurant parking lot to reach the hotel

laundry facilities came in handy

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

very clean, quiet and a good price! we appreciated the laundry.

breakfast was great

the pool and gym were nice and the rooms big and clean

happy hour, free breakfast and the bed was very comfortable

it was a lot of kids running around and not watched by parents whats so ever

we wanted to close the family, but having the pool access daily made to our refer breakfast were wonderful

gym breakfast decor room layout

the breakfast and extra room were great since we had three small children.

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

didn t include breakfast in price and understaffed. reception had to help with laundry.

laundry machines on site

channel guide, questions when i asked where the laundry room was and covered parking would be

ok breakfast room was very clean and felt secure

people were in the elevators, pool, lobby and dinning area together; no mask mostly and no complaints

pool was clean as well

bar and restaurant were closed

it was convenient to have the bar that served beer, wine and as well

booking not being forthcoming with the pet charge.

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

laundry availability

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

maximum 2 pets per room not specified online & a $25 per pet per night fee.

parking lot well lit and secured entrances to outside doors

pool area was nice

times with things that weren't clearly posted nor told at check-in (are there towels at the pool

everything the bar was good and the man that worked it on february 13th he really did a good job

only had two bath towels for the two of us, it would be nice to have more instead of calling for room service

gym was nicely designed

pool , the front desk staff day and night shift , the room , the location.

the inside and outside pool

everything, good rate, nice room and pet friendly

room service and discrimatory factors in the coffee shop.

the pool was lovely, but my husband doesn t like to swim

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

breakfast closed at 9

breakfast area is well stocked with a good selection

gym is adequate but could use more equipment.

we took our kids for a family staycation and they enjoyed it

nice, clean room, comfy bed, great hot breakfast, free parking -- all at a very good price

clean; updated and comfortable furnishings; excellent location; good gym with indoor/outdoor pool and hot tub;

the parking garage is keycard entry and exit which is nice as well

we booked a queen deluxe room for 2 kids & 2 adults

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

breakfast is provided (including rice!) no coins needed for laundry.

hotel/ room/ laundry room/ main lounge are all very clean

free laundry facility and gym

also the fact that they don t charge you for laundry usage (just need to provide your own detergent)

older gentleman working the continental breakfast was phenomenal

pool was tiny.

haven t used the pool or gym but they look very nice

were kids running in the hallway and jumping up and down above us and outside our room at 6 in the

the pool was open late, and the room was very spacious

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

great lobby! bar staff were knowledgeable and professional. shower was dope!

location and pool

hair & pet fur were in both rooms

if it's not pool weather, the lounge area of bar has fireplace and lots of comfortable seating

the laundry facilities are broken

laundry machine was old

the rooms and laundry room and facility is very well kept and clean

laundry was difficult

i was unable to get change for the laundry room.

it advertises free laundry but it wasn t free!!

free laundry facilities (bring your own laundry detergent) very clean room

in the laundry room

a bit noisy lots of activity outside. free laundry.

laundry facilities did not work

check in was easy and the ice and laundry facilities are easily accessible

the location of the room it was next to the laundry room and the stairs

said free breakfast i didnt know it was only one little meal and they gave me trouble about my kids in my room

friendly staff and cleanliness and amenities. love the indoor hot tub and pool

due to rain i was stuck in a hotel room with 2 kids who wanted to swim and my whole stay we only got to swim

have a laundry room

00 for a single load laundry soap

continental breakfast provided a healthy selection for adults and kids

very nice freshly updated rooms, nice pool area, great breakfast

it was spacious so our kids had room to stretch out

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

i know it's not the hotels falt that people can't control their kids, but the size of the pool and the number

comfortable beds, tv channels i like, pool area fun for the kids & room for adults to gather & play games,

excellent bar service

kids loved the towels were soft and the pool was nice to be able to swim inside or outside

i wish that it had laundry facilities and a jacuzzi

it was convenient to have a restaurant and bar in the hotel

loved it location parking clean , staff.

newly renovated and very nice staff. breakfast was wonderful.

have a kitchen and i wish the showers were better

breakfast is bad and no free water and small gym

indoor pool is small but good for family with little kids who just want some splash time, not for people

modern. clean. great breakfast. huge rooms.

appointments at child mercy we stay at another location but due to me traveling alone with the kids we pick here

breakfast but selection a bit limited

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

the common areas were full screaming kids and herds of children wandering the hallways

the pool was not heated and it was cold.

should be free wifi everywhere in the hotel also given the distance from the airport the hotel should offer at

kids loved the pool

great beds, great breakfast

pool

great breakfast, close & convenient parking, quiet but family friendly

like more variety at breakfast but understand they can't provide that and would like daily room service unless

not much for breakfast

excellent laundry service

enjoyed our pool time

room, service, breakfast and facilities

i loved the balcony ( scenery) and the pool

really good breakfast

the staff was extremely helpful and nice. there was guest laundry.

the pool was awesome!

children loved the pool

com says pet friendly

hot tub had only one jet working but was still very nice and pool was perfect for the grand son.

air conditioning, wifi, and laundry all worked well

had to pay to do laundry

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

laundry facilities were very clean as well

the laundry only accepted debt. it wouldn't let me do more than a load. it declined my card

) there was no: room cleaning; laundry service

no pool

room service food was not as good as the restaurant s

bar and dining room mgr(

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

room was across from laundry facilities and there was a machine beeping all night

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

no laundry available

weird bringing our own laundry and trash down.

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

we stayed another night for his follow up appointment but that night a group of kids from a sporting event were

salt in pepper shakers no sugar or cream for coffee although laundry detergent and fabric softener

complimentary laundry detergent is great also

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

loved the room layout, the double full baths and laundry!

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

breakfast was great

the breakfast was also very good

the hotel room and lobby were immaculate. wonderful breakfast and comfortable bed.

great shower and breakfast

housekeeper, she made an issue with my kids when i left the hotel to go get food for us

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

would have been nice to know ahead of time that the pool was closed for maintenance

staff was outstanding. location is fine. wifi was speedy.

it was a hassle to get the wifi password; all hotels i've stayed provide wifi password at the time of check in

i miss the old ones that had a real kitchen and bar

enjoyed the breakfast and the laundry facilities

only one washer and dryer in the laundry facility

and comfortable room, breakfast was better than average, well-lighted parking lot, front desk staff was really

i can tell the property is older there was a weird sulfur smell coming from under the sink near kitchenette area

wifi too slow

laundry facilities

parking, location. breakfast

the gym had a good variety of exercise equipment

when i saw the photosof this hotel and realized it had a full kitchen, complete with a dishwasher and stove,

very painful experience for kids

the bar and drinks were excellent

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

clean facilities and a nice gym

bar was not good

i was expecting the restaurant to be more like a restaurant than a bar

spacious, clean, free wifi, and very friendly, helpful, and bright staff

wifi did not work throughout the hotel

bar being next door lead to drunk ppl at my car when i went to get something out of my car

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

car parking and guest laundry are great!

shuttle service was great!

the parking was great

breakfast didn t have eggs and bacon as was showed in the promotional video

i really liked the light and healthy breakfast

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

we had hoped the hotel bar would have stayed open later than midnight.

the bed was great i loved the shuttle

my wife and i were extremely pleased and the room service was spectacular

love that there is a complimentary shuttle to the plaza

especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

breakfast was the only thing that could be improved

free breakfast and a 24hr quick trip gas station is next door

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

they had the laundry room though one washing machine and one dryer.

the parking is too far but everything else is perfect!

pet friendly, clean, lots of restaurant options and even ice skating within walking distance

only draw back is you have to park in a parking garage and make the hike to the hotel

hotel is extremely pet friendly and that was a change compared to many other hotels i've been to

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

no laundry bags

the laundry room was stacked with dirty towels while people were just talking at the front desk

the place was crowded with kids and their parents, and we didn't hear them at all. nice job

there was a big soccer group there with a lot of kids

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

was next to guest laundry

the problem was that i really wanted to swim but the pool wasn't available

rooms and little kitchen is perfect for what we needed and was ideal for us to be together and have our own

breakfast was hot and delicious also the breakfast selection was great

broken laundry and washing machine. daily cleaning is not neat.

all was good except parking a little small.

of an area overall was a good clean room and hotel was great distance great tv selection and wifi parking was

the breakfast had a nice mix

wifi was slow and it was had to get reception inside the room.

i wanted to do laundry on the last day of our visit but unfortunately they only had one washer for guest laundry

facility has a guest laundry that was inexpensive and very convenient

we appreciated the kind staff who gave us a slightly early check in

hospitality and breakfast and accommodations

pool was heated

the rooms were clean and a good size and the barman in the bar was fantastic

the breakfast was out of this world - first i've had so many hot selections and the cook will make you

my kids loved the pool

staff was unavailable because they were socializing in the back kitchen

we enjoyed having a few drinks in the j bar before heading to our room

instead i went home and did laundry, and did not make it back

guests above me were rather noisy late at night, but expected during summer months with kids.

the grandkids swam and slept like kids do

i love also the fact that the receptionist arrange our room on the 1st floor since we have kids

pool needs to be bigger with more options for younger kids.

newer property, had guest laundry facilities.

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

having a little one i actually prefer this policy so she didn't get overrun by other rowdy kids

quiet, other than the large family across the hall, but the kids were just excited so no foul

room was good. love the courtyard, gym, and pool.

we had one tiny bar of soap for the sink

the bar and the breakfast was great

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

laundry room for guests which we used

not having to use card to do laundry....parking security

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

i like that there was laundry available and many vending machines

no laundry facilities

pool and gym area are not really fit for use

even though we arrived late the staff was very friendly. the breakfast they served was amazing!!

breakfast need to be better as in serving sausage all the time

the breakfast offerings in the morning were plentiful (eggs, sausage, biscuits and gravy, and more)

the breakfast had great variety and also was closely serviced (items kept full at correct temperatures,

breakfast pancakes disappointing, elevator seemed slower than normal, though i never had to wait

spa tub in our room was amazing

room was huge and nice spa bath

clean! great pool area.

plus, laundry facility on-site was super-convenient and affordable for me

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

wifi old tv that didn t work dirty some lights didn t work roaches refrigerator missing it s

not enuff towels and non smoking but smells cigarettes

started in a room on the back side which must've been smoking, we're not smokers do the smoke smell was awful

it was a huge inconvenience to find a laundry mat to be able to wash uniforms that were needed

ladder in pool was broken

we couldn't use the pool sunday night because someone had an accident

my car was hit in the parking lot

the bed was awesome and loved the shower. my daughter loved the pool!!!

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

broken elevator, flood laundry/ice machine room

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

staff is very friendly, good breakfast, warm pool, and clean facilities.

my room smells like gym sweat body

clean comfortable room,breakfast had alot of variety.great location

there wasn t very much parking due to construction and renovations going on.

the parking was pretty limited due to construction.

they had a good verity of food for breakfast

the pool was clean and the staff were very

pool, friendly staff, bar had excellent drinks and food

view and the ease of parking the car and being close enough to shopping and fun things for the kids

kids menu or ala carte on the menu

i also loved how pet friendly it is

evening bar was understaffed, with one of the three employees ignoring customers and the other two trying

hardly any laundry units and beds were not at all queen size and not very comfortable.

only the expensive food bar option by the check in area

our kids enjoyed the pool

no food other than vending snacks.no pool.

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

wifi that weekend

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

loved it all except for no room service, easy access to food or coffee machine in the room.

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

daily room service

room service during covid-19 which doesn't make sense

front desk attendant brought us a microwave so the kids could pop their popcorn, he was very nice and accommodating

room was spacious, and having an in-unit laundry was a huge convenience

there was also a pet fee of $75 that was not advertised anywhere and we had to call reception to verify that

no breakfast in hotel

the breakfast was good

nice bar in the lobby with ample room

the kitchen appliances are very old

free breakfast and free parking, large rooms and comfortable beds, clean and quiet

great deal. awesome breakfast and large rooms. deco colors fun and bright

was nice to have access to a kitchen in our suite.

large room, great breakfast

pool needed to be warmer and there is no hot tub

the pool was ok, but not really heated well

great breakfast!

facilities, great location, exceptional staff, delicious breakfast, comfortable beds, nice swimming pool

whole place stunk like chemicals, there was construction all over, the pool was closed and this was not disclosed

would have liked for there to be apples available for breakfast.

people, the pool-although small-, the grill and the fact that it is across the street from the grocery store

next to golf course which gave an open feel to property

great breakfast

lovely grounds and pet friendly

the pool and hot tub were very clean and offered a nice view of downtown from the windows

the pool was great, the little coffee shop was perfect for a grab and go breakfast before we headed out

last time they offered my kids a welcome snack and it really made check in special

ordered two pieces of cake from room service

they were pet friendly

the workers with the residence inn that s connected (that was slightly cheaper and offered free breakfast

breakfast was good

breakfast was not included and the parking fees are excessive at $28 per day

wishing there was a breakfast included in the stay.

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast was great, nice full kitchen in the room was great.

24 hour pool

we stayed in a suite with a sofa bed but we were given no bedding so my kids had no blankets the first night

breakfast could be warmer

the bar was closed as it was between liquor licences

also the bar was not open and no breakfast

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

staff and pool were nice

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

detector going off saturday night and have small kids was not ideal for sleep

of a spike in cement bar to stop car when parking, car was severely damaged

parking lot is irregular

everything, continental breakfast was really nice, everything fresh and hot.

location, room, gym

the breakfast was okay at best

more of a pet walking spot

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &