wish the breakfast was a little better and the pool was heated

think that the $35 pet fee per night is too high

wifi was scetchy in our room for some reason.

the kids liked the pool

connected covered garage parking for free, which we appreciated as a hail storm came through

didn t include breakfast in price and understaffed. reception had to help with laundry.

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

channel guide, questions when i asked where the laundry room was and covered parking would be

laundry machines on site

breakfast wasn't great

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

plus it was quite even with the event going on and all the kids running around

should have a mini bar and snacks in the room. helps if you need.

hating not knowing the wifi cost, with the price of the room.

the bar and grill had good food and strong drinks

room service menu

no bathroom by gym or pool. weird construction?

like that the facility had a gym and a bar

i was double charged for one room service order

room service the food was very good

very clean and comfortable room. staff allowed late check out due to our attending a funeral

from hotel employee in the breakfast area, the gentleman who delivered room service, to the front desk service

2 complimentary beverages at the bar and the breakfast buffet!

we wanted to close the family, but having the pool access daily made to our refer breakfast were wonderful

olds running all over the place knocking on doors and running and there coach/parents were at the bar allowing

friendly staff, easy to get to, clean room, convenient laundry facility

they have laundry room. very convenient.

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

very clean facility staff very friendly pool extra clean breakfast was great

such a comfortable bed, very clean all over the hotel, and the breakfast was great!

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

complimentary laundry detergent is great also

was great, comfy bed, laundry in room was nice and the kitchen had everything you would need to cook meals

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

loved having in- room laundry and a full kitchen

the location of the room it was next to the laundry room and the stairs

check in was easy and the ice and laundry facilities are easily accessible

had to pay for parking. breakfast was not included in the room price

for parking

microwave house keeping was below average paying to park is flat out greedy lobby bar should be open

the staff was extremely helpful and nice. there was guest laundry.

he enjoyed the pool and i loved the jacuzzi

com says pet friendly

i love the convenience of having a bar and restaurant

how clean and friendly the staff was minus one waitress at the bar she was rude

very clean, quiet and a good price! we appreciated the laundry.

laundry facilities came in handy

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

very convenient for me to have ev charging stations in the parking lot

room space, coffee/cocoa machine, evian water available - good but limited selection, free parking

enjoyed the breakfast and the laundry facilities

only one washer and dryer in the laundry facility

parking lot was a mess from the heavy snow

very modern and clean. breakfast was nice.

there is a small fridge and a kitchen like

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

staff was outstanding. location is fine. wifi was speedy.

would have been nice to know ahead of time that the pool was closed for maintenance

pool and gym closure were not listed on the site

i wish that it had laundry facilities and a jacuzzi

the staff was friendly, the breakfast was good with plenty of options, and the pool was clean and enjoyable

the staff was so nice and friendly. the breakfast was great and it was so clean

did not have breakfast

newly renovated and very nice staff. breakfast was wonderful.

the gravel around the pool. ouchy!

kids enjoyed the pool

may have had a pet prior to our arrival and smelled a mixture of cleaning products and prior pet

pool was great but the spa was small and not very hot

from staff, to rooms to breakfast; one of the best we have stayed at

had to pay to do laundry

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

air conditioning, wifi, and laundry all worked well

full size ice box and laundry was nicest i've seen

laundry facilities were very clean as well

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

no laundry available

weird bringing our own laundry and trash down.

were kids that knocked on my door and ran away laughing at around 9, if i remember correctly

they had the laundry room though one washing machine and one dryer.

pool was out of service

kids were extremely sad that the pool wasn't open

i really appreciate is the fact that they are pet friendly

in the bar and that it did not have much in the way of a selection of wine

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

the laundry room was stacked with dirty towels while people were just talking at the front desk

no laundry bags

breakfast was until 10:30am which is way later than most hotels

the pool

was next to guest laundry

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

the breakfast wasn t good in quality. forced to buy breakfast the entire stay. bummer.

room was great and quiet for our stay. breakfast was excellent and staff was friendly.

bacon as an option for breakfast

pool wasn't open

location was great. room was clean. breakfast was good. pool was nice.

clean and nice breakfast.

breakfast was great

it was also the furthest from the gym we have ever been

facility has a guest laundry that was inexpensive and very convenient

i wanted to do laundry on the last day of our visit but unfortunately they only had one washer for guest laundry

pool and whirlpool were very relaxing

hospitality and breakfast and accommodations

hotel was very clean,bed were comfy,great location,hot breakfast with quiche,and hot potatoes with sausage and

the hotel bar was nice.

breakfast was really great! they waved the pet fee which was most appreciated.

shower/dressing room in the pool area needs attention

very nice hotel. close to dr. office. nice cafe and bar in lobby.

the inside and outside pool

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the $100 non-refundable pet deposit is steep

clean, staff was wonderful, breakfast lady loves her job!

accept pets but there is a $100 non refundable pet fee which seems a bit steap to me

realize the pet fee was $100 no matter how long you stayed

breakfast could have been a little better

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

nice location. parking was good. clean

kids really enjoyed the pool and the hot breakfast option was appreciated

the cleanliness. the breakfast was also good

parking was very constrained, and at first i wasn't sure where it was related to the entrance

was a beautiful hotel with a well-equipped fitness center

breakfast was great

breakfast was good and had a nice selection

beds, pool, breakfast, employees

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

laundry availability

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

wasn't there for breakfast? everything was excellent with our stay!

tv's small, not enough towels, noisy, green space for pets full of moles and dog feces, need vending machines

there was always parking available

breakfast was good

very clean, super nice helpful staff, great breakfast we will be staying again.

kids liked the indoor pool and we liked the vibe

was close to family. breakfast was good. room was quiet and clean

choices for breakfast

the staff and the breakfast crew are very friendly and helpful. always smiling and welcoming.

clean, modern, comfortable, free parking and breakfast

well designed! loved the kitchenette! staff was great!!

staff !!!!!! the lady that made breakfast. outstanding

their pet rates were very very reasonable, guest laundry services were free of charge

we did use their laundry services and that was nice

pet friendly

our room had a kitchenette

we were temporarily displaced from our home, so pet-friendly accommodations close to our home were very important

wifi was spotty at best. no cookware or dishes.

no kitchen supplies due to not having dishwasher

plus the pet policy was really reasonable

great location, comfortable bed, kitchen and full sized fridge, friendly staff at check in

comfortable, cozy, parking

laundry facilities did not work

moving on i went to do laundry and out of the 7 washers only to were working i put my stuff in downloaded the

room was big, very clean and well equipped. free guest laundry was much appreciated.

a bit noisy lots of activity outside. free laundry.

it advertises free laundry but it wasn t free!!

also the fact that they don t charge you for laundry usage (just need to provide your own detergent)

breakfast options and free laundry!!

free laundry facility and gym

hotel/ room/ laundry room/ main lounge are all very clean

breakfast is provided (including rice!) no coins needed for laundry.

the laundry was closed while we were there but that was no big deal.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

thought there was hot free brkfst but it was not. guest laundry was in different building!

parking is terrible restaurant not open after 10 p.m. no room service

didn't care for parking in the back at night (not much parking in front).

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

in town and a bunch of kids were running around the hotel all day and night very loudly

the gym

free internet,cable, fridge, indoor pool, hot water in showers, pet-friendly and was on first floor for access

laundry was broke front lady is rude more interested in what's on the computer than connection with

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

laundry lying around the wet

housekeeping and laundry attendances they are always organized & ready to help you with all your needs

laundry room was just a washer and dryer in hallway

from checking in, breakfast, pool, conversation between the staff, their concern for our safety with the bad

this hotel is amazing the staff is friendly and the heated pool was a bonus. rooms were clean

nice continental breakfast with waffles

pool was heated and staff was friendly

pool and hot tub

laundry room for guests which we used

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

95 to be able to load money on to do laundry

not having to use card to do laundry....parking security

i like that there was laundry available and many vending machines

pool was green and the rooms smelled like a musty laundry room

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

the ice machine on our floor didn t work and the laundry facility was down as well

room is super small and the location i didn't care for every time we came into the parking lot there was homeless

i use a wheel chair and it was easy getting in and out of the room to the parking lot

no laundry

the bathroom was small. parking lot was full and finding an open spot was not easy.

semi truck parking could be repaved & add a sidewalk from the semi parking so you won t fall

the swimming pool was great

the pool and hit tin were closed for maintenance most of my stay which was about a week.

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

the free laundry is great.and the kitchen.with a full size fridge

loved having a kitchen in room and had we stayed longer i would have used it

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free

clean and comfortable! breakfast exceeded all expectations.

the breakfast was good, the gym and pool great. rooms clean and comfortable.

customer service, pool, gym, food

it would seem that a locaion that caters to those sort of groups wouild have a larger pool

room was clean, the staff was very nice and the continental breakfast was good

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

the laundry room

limited parking by my room.

parking close to room

i also liked that pets stay for free, no charge nor questions about my pet, they said ok and checked me in

the laundry machines

laundry is dirty

easy check in, close to room parking, laundry facilities.

large room, pet friendly area

my room wasn't clean and the parking was too far from my room for my comfort.

(i had a bad experience at a previous hotel, which brought me here) i also liked the kitchenette even though

breakfast included and was very good

clean, great breakfast, friendly staff, and comfy beds

breakfast choices

the pool could get some work on! but not bad at all!

the laundry facilities are broken

i was unable to get change for the laundry room.

the rooms and laundry room and facility is very well kept and clean

laundry machine was old

laundry was difficult

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

laundry facilities were adjacent to our room

the other thing i liked was there is an onsite laundry facility

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

good location, comfortable, very clean, secure laundry/vending area

carpets need shampooed. debris in laundry room needs picked up.

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

the laundry facility and vending machines.

and do my laundry

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

pool area and breakfast were great.

cleanest pool & hot tub we had ever been in

decent breakfast, nice pool and hot tub area.

breakfast was fresh

the 1st floor exit to the back parking lot was drenched from torrential rain

room was right next to the laundry

parking close to the door--hurricane-like weather conditions. comfortable bed & pillows. quiet.

i didn t like how the pool was salt water

wish i had brought a swimsuit as the pool looked inviting

there was plenty of parking

hardly any laundry units and beds were not at all queen size and not very comfortable.

for $100 there are other hotels who provide a beverage bar in lobby and hot breakfast we will not be returning

noisy kids overhead tromping til 11 pm & starting again at 3:45 am

covid19. no pool no breakfast

our kids enjoyed the pool

it was a huge inconvenience to find a laundry mat to be able to wash uniforms that were needed

it was nice and had a pool.

we couldn't use the pool sunday night because someone had an accident

no coffee bar in the lobby.

clean rooms, nice pool/spa

the room we stayed in was clean and close to the laundry.

laundry available was great

for a soccer tournament and the staff could not have been more accommodating to all the teams and kids

the breakfast was excellent. the staff paid attention to the kids. the room was not too noisy.

great friendly service , swimming area was nice kids had fun time , delicious breakfast ?

the parking was pretty limited due to construction.

location, the staff, the cleanliness, the breakfast and the pool were all fantastic

the gym was great and the full breakfast wonderful!

rooms were big enough for my family, breakfast was excellent n it's located within a walking distance to many

easy to get to..parking was ok.

the kitchen appliances are very old

was awesome, breakfast was great, and room was the perfect set up for what i needed

much better than expected with sitting room, kitchen, wide variety of offerings at breakfast

advertised it had a pool & whirlpool

pool was closed, was told its been out of service since january, and this was not mentioned at all

room needed some remodeling. bathtubs could be seen in the parking lot.

pet friendly, nice breakfast, helpful staff!!

near highway. restaurants near. clean. decent breakfast.

the pool was a little on the small side but it was still fun

the area around the pool was extremely disgusting

wifi wasn't connecting well but it could have been my tablet from samsung

quiet , it s covid 19 so i didn t use the pool or other facilities, but they looked clean

it was convenient to have the bar that served beer, wine and as well

poor wifi reception (6th floor).

did not offer a full breakfast which made it very unfriendly

location, good breakfast, room was spacious and clean. friendly front desk staff.

were kids running in the hallway and jumping up and down above us and outside our room at 6 in the

i didn't like the kids running back and forth and them playing in the elevators.

breakfast is really well done

pool was tiny.

my kids loved the pool

staff was unavailable because they were socializing in the back kitchen

also the premium rooms were restocked with snacks everyday which was great for the kids

the pool

the living room to visit unless you wanted to sit on hard chairs they had in what they called a kitchen

we had one tiny bar of soap for the sink

the bar and the breakfast was great

they provided a laundry basket

loved having the laundry facilities on site and at a reasonable price

enjoyed the guest laundry facilities as they were most convenient and clean

didn t give proper instructions on where to put the laundry or the trash or how to get more

i used the laundry room, which is very convenient

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

easy to reach upstairs from outside laundry room. very kind staff.

to go outside and walk to use the guest laundry facilities

parking was horrible

looked run down. parking limited.

the parking to small

they still serve breakfast, although no warm food

the wifi was horribly slow and a weak signal in my room for the wifi . but that s it.

the complementary breakfast was wonderful and having a gym is always a plus with me.

breakfast was good except for green bananas.

clean pool area, clean lobby, clean room. very comfortable bed.

i liked how clean the room was. and the breakfast was convenient (i only wanted coffee).

the pool was open

she always ensured breakfast was the best for everyone

breakfast and location great

could not use pool

broken in guest laundry

pet friendly

pool does not open till 10 on a weekend which seems crazy

breakfast, staff, pool and water slide, couch with fold out bed. all great!

the gym at the facility was small but had a complete set of dumbbells, a true universal weight station,

poor wifi, broken laundry, beds, thin walls

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

we were awakened in the middle of the night due to minors partying in the parking lot

super clean and comfortable, loved the pool

good value. free parking. quiet.

the pool was a little small and i wish they had a hot tub

price, quiet, free parking

rooms where nice pool was nice

well maintained and the rooftop pool was amazing

location. free shuttle

very clean room and had a good time at the pool. restaurant has excellent food.

we really liked the availability of the complimentary shuttle service to restaurants in the country club plaza

to not enough valet help shuttle was unavailable in the evenings to take us to our reserved restaurants at the

it allowed kids and adults to watch what they wanted

pool was cold so we couldn't use it

breakfast was grab and go, but that's ok

the new room we got looked very clean though:) wish the pool was a little warmer and wish there was a hot tub

kids were running and playing in the

excellent laundry service

the facilities met our expectations, we like nicer places, but they only have an outdoor pool which was closed

room, service, breakfast and facilities

the pool area was serene

we ordered room service and the food wasnt great either, i would give it a

) there was no: room cleaning; laundry service

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

while there isn't a pool (which is a drawback), there are offering such as the music on the green and live jazz

bar and dining room mgr(

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

pool was fun

clean and kind people. the pool and fitness center

room service and bar closed early drive to check in was very crowded

i know it's not the hotels falt that people can't control their kids, but the size of the pool and the number

have a laundry room

00 for a single load laundry soap

second, this hotel offered free parking and free wifi, these services are also a great offer in this location

there is an indoor pool to keep the kids busy and a fitness center for the adults to use

breakfast was perfect - good food, lots of variety.

laundry facilities

my kids and wife were extremely upset and booking only have me $26 back as compensation when i spent

room was clean and liked having kitchen.

the gym had a good variety of exercise equipment

we had a large room with sitting areas and kitchen

breakfast is bad and no free water and small gym

they want and don’t care about there guest having to park across the street and walk with young kids lounge

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices,

indoor pool is small but good for family with little kids who just want some splash time, not for people who

the pool has also been closed down by the hearth department and not in use

the bar and drinks were excellent

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

price of cocktails at the hotel bar

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

com that the sofa bed be made up when we arrived, for the kids

there could of been more shuttle options

we did have young kids and we were curious to all the other patrons but it wasn't a very kid friendly place

large room & large bathroom! ordered room service & it was hot & yummy!

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

absolutely nothing in the room. no ability to charge my electric vehicle in the parking lot.

parking

location, plenty of parking, cleanliness and service.

spacious, clean, free wifi, and very friendly, helpful, and bright staff

bar was not good

wish the bar stayed open a little later

searched for a hotel that was pet friendly

just at night be i g so close to the bar and people outside near the vehicles.

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

also, they have free breakfast which is great when you have kids and want an easy option first thing in the

breakfast was okay, raisin toast was nice

staff was kind, complimentary breakfast, and wifi was semi secured.

car parking and guest laundry are great!

i really liked the light and healthy breakfast

parking to check in.

parking is $21.00 a night, and breakfast is no longer free.

did not serve breakfast

the breakfast was nice and bathroom was very clean.

smelled like smoke even though the rooms were all non smoking

good value, clean room. continental breakfast was a little skimpy.

wanted a smoking room but it didn't say if there were any available

i never ate the breakfast so i have no knowledge of it

made use of guest laundry also

the only thing i didn't like was that the room i got was close to the laundry room, meaning i could hear the

not much more than a bar of soap, few towels, and telephone in the room (no shampoo, blow dryer, laundry bags,

location was perfect. housekeeping was respectful. a/c works great. indoor pool was relaxing.

that it was cheap and close to work. pet friendly

complimentary breakfast, laundry, pool.

loved this hotel and the breakfast was amazing!

guess we weren’t using it quick enough because of the front desk continued to call and stop the kids and ask

breakfast was nice and well stocked

easy parking. large room. breakfast

room was very nice, close to my activity, great parking and helpful staff.

great breakfast, close & convenient parking, quiet but family friendly

breakfast was ok but could have been better.

mostly location and pet friendly

liked that they had a kitchenette with dishes and utensils provided

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

room was across from laundry facilities and there was a machine beeping all night

breakfast was typical

the pool was advertised as recently renovated but a sign said it was permanently closed

quiet and very comfortable bed. nice staff. pet friendly.

room a little on small side. carpet left a sticky residue on bottom of shoes.

repaint the pool

they had quarters for laundry room which was great as the last hotel i stayed at did not and it made it a huge

after calling and being assured their laundry was working, it was not available

a great breakfast but hot food was not hot enough. gravy was thick and blah.

the pool and hot tub were being serviced during our stay

the parking lot needs some attention.

broken laundry and washing machine. daily cleaning is not neat.

the breakfast that was served was very good

the breakfast is amazing for the price

parking lot was a bit small for bigger cars and the elevator was very sketchy

during my stay there was no tv or wifi service.

hot tube needed cleaned better it was bubling over like a washer with to much laundry soap poured in it lol

laundry facilities were not working.

with kids in the room, all towels were used and drenched for one time use

kids liked the pool and the indoor hot tub even though they were both small

room was spacious, the hotel was clean, the indoor pool was tiny but nice, and the breakfast was delicious and