outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

fell in parking lot because guest lot was not cleared of snow and ice

but the room and bar were great

little kids hanging out in the parking lot without any parental supervision

your site listed a pool and hot tub, pool been closed for 7 years and no hot tubs

casino across parking lot

located across from the casino we were having a meeting at

but the construction is a mess mattresses, sitting in the hallway and in the entranceway out of breakfast items

the swimming pool wasn't open

check in and out were easy. liked the pillows. the little gym was nice.

the room was spacious they offered a late check out everything was ver

pool had the warmest water ever, felt great

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

ruben at the bar in the evening was top notch and so fun

pool area could have been updated a little

too expensive, cafe/coffee bar should be open all day

the rowdiness allowed in the pool. other guests made it extremely difficult to enjoy the pool.

some seminar going on and parking was a nightmare

and second is that the pool isn t heated, kids didn t seem to mind but i would have liked to swim as well

wish there had been a bike in the fitness center.

the breakfast was great

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

the hotel setup, the kitchens in the rooms were so nice

rooms are spacious with a full kitchen

would have appreciated room service

pet fee is the most expensive one i have paid, and i wish they covered your parking costs

very nice old hotel with a excellent bar and grill.

the carpet in the living area was spotted (it's a pet-friendly hotel)

my teenage kids in adjacent room experienced the same issue

bar soap in bathroom, also cleaning people did not supply a laundry bag

checking in we went to our room and the hallway was full of dirty laundry

however no laundry bag nor any bar or hand soap

there is only a lap pool and no hot tub

friendly staff. delicious coffee. lots of amenities - gym, pool, restaurant, coffee shop, valet.

are wrong and need to be changed, especially since the ice machine is located in the guest laundry, and only

broken elevator, flood laundry/ice machine room

dryer in the laundry room needs to be replavef. it took 2 hrs to dry a small load of laundry

pool was out of service

traveling with pets can be stressful, it s very appreciated when properties work with their guests such as

then the breakfast excellent so close to the convention you can walk and ride the train for free

breakfast was great

staff were friendly and helpful, especially the chef in charge of breakfast

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

hotel, great gym, very clean, polite staff, central located, good spacious rooms and very comfy beds

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

they have one vending machine in the gym to get a drink

loved going to the nearby gym

we were told there s a soda machine in the gym but was sold out of everything then wouldn t give your

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

initial wifi password didn't work

i liked the nearby bar too

room service was good

pool friendly good breakfast

also wifi was

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the breakfast was awful and my kids swam in the pool and were itchy all over after showering after swimming

great breakfast and coffee

the only thing we didn't like was no option of a hot breakfast in the hotel.

location, staff, breakfast,room size, comfort.

wifi access didn't require a password.

the tall, thin gentleman working in the bar was extremely friendly and fast at service

large guest laundry- 3 washers and 4 dryers

smelled like weed in laundry area

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

and it was hard to breath, once we got in our room it was ok ,the smell was not bad, the parking lot needs to

as always kids love a pool :)

nice bar too

worst problem was 3 kids followed me back to the hotel yelling at me

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

room service didn't offer soft drinks at all

to order room service you need to locate the menu in the tv then call the bar to order

the hotel bar closed at 10 pm when you still had 6-8 people still drinking.

the room was great and i enjoyed spending some of the evening at the bar listening to live music

lobby looked like hotel from john wick. bar was well stocked.

i got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium

checked in earlier and checked out later without any issues))) pet free

room service was amazing, ordered door dash and the front desk had someone bring it up

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

flimsy plastic cups, barely any facilities in the room or in the hotel, better-than-nothing gym, and etc

the pool could be open later.

no laundry facilities

thing i did not like was not being able to use the pool do to covid 19.

i didn t eat enough that much breakfast because i was fast

no fridge. small parking lot. a little outdated.

not enough parking space

hotel, then it will work for you, just ignore the stale cigarette smell in the lobby, rooms and laundry/bedding

plus, laundry facility on-site was super-convenient and affordable for me

pool was still closed.

wifi could be a little better. it doesn t reach the further rooms well.

location is great. shopping-sports-casino-lots of places to eat

only avaiable was a small bar like order area

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

pool

pool, and fitness center

i wasn't able to use the pool or gym, but i had no issues using their laundry room

there was pet hair all over the floor in 1 of our 2 rooms that even when we specifically complained and when

the breakfast was fine. the location was perfect for our needs.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast was good

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

breakfast was delicious and awesome

the breakfast was delicious and hot

didn't have breakfast at the hotel, so i cannot say if it was good or not

great location! very nice clean rooms! great breakfast!

super clean lobby, rooms, and pool

the pool was very cold. it was hard to enjoy more than 20-30 minutes.

pool water smelled dirty. room was worn with chips in paint, dirty rug in room

the wifi was not working on the tv our whole stay.

the bar had a good selection of drinks

laundry room

planned to use the pullout bed for kids but there were no linens anywhere in the room, it was late so we all

pet fee was outrages for just one night stay

it had gym and pool fun for the kids

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

nice breakfast, coffee in the very early morning. good guest laundry.

self-service laundry room

great hotel with excellent amenities. free guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

breakfast room was very welcoming and the staff manning the food did an excellent job, especially

modern and updated, free laundry (self serve)!

the location was perfect and breakfast was nice

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200

room and staff were awesome! breakfast great!

breakfast was great. staff super friendly.

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything

no room service, bad coffee, dim lighting in the room

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

i have stayed here before but experienced the bar for the first time on this trip

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

6) requests for additional towels had to wait till next day when laundry service started up again

they did not have a laundry facility

it was ok and they have a laundry area for customers

my room (218) must have been above the laundry; because at certain times

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

new clean nice staff especially the breakfast lady

definitely plenty of parking

breakfast was just okay

room was spacious, and having an in-unit laundry was a huge convenience

they do not explain anything about the hotel when checking in, gym info, room location, anything about the

it was easy to get to. quiet loved the room. the breakfast is very good

the breakfast was good

got late check out but they were kind of weird about it

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

it does have a laundry room

room was across from laundry facilities and there was a machine beeping all night

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

$75 per night nonrefundable pet fee is, in my opinion, too much, especially if you have a pet that doesn't make

pool was vile

everything was perfect. check in, breakfast , cleanliness, parking.

parking near the front entrance was limited, but back parking lot was well lit.

indoor pool, beds, nice facilities.

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the

kitchen and restaurant staff did not have good leadership

i love the room service options

if the weston has room service, i sure couldn t figure out how to get it

kids menu or ala carte on the menu

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

it s in is sketch with a bunch of homeless people hanging about right outside the hotel parking lot

wifi was decent enough for me to watch netflix on, on my tablet

there was only one way in and out of the parking lot, so that helped

asked for non-smoking room, got a smoking

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

in hotel sports bar 'spectator' was awful

dinner at spectators is a very limited menu, no kids meals, to much$$

price of the rooms with no breakfast besides room service

instead i went home and did laundry, and did not make it back

that my devices would require their it team to examine my devices systems and to access the hotel wifi network

the pool and the gym and the location

the wifi was always working, and the extra channels on the tv were great

my kids only lasted maybe 30 minutes

location, parking, room, and staff

location was quite far out from anything, large space but the gym was tiny and quite dated- especiallly the en

you should allow kids at your hotel.

well lit parking

for my kids to do

broken laundry and washing machine. daily cleaning is not neat.

parking lot was a bit small for bigger cars and the elevator was very sketchy

clean & comfortable. staff friendly. decent breakfast as well!

wifi was slow and it was had to get reception inside the room.

clean and nice staff and good breakfast.

laundry facility

no laundry room for guests

just like cheap laundry soap

pet friendly

hotel allows smoking so upon entry into our 2nd non-smoking room it still smelled like an ashtray until we got

then my kid was sick so i had to do laundry & the residents left clothes in the only working washer & dryer

didn't get wifi code

location was tricky to get to first to turning into the parking lot. pool wasn't available.

good outdoor pool, very close to restraunts and shopping

room was a smoking g room that i asked for but was dirty

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

gym is adequate but could use more equipment.

super convenient parking

clean room, nice staff, great breakfast and great location

our room was very clean and the facility also offered a laundry room to wash our dirty clothes at also a great

laundry facilities available

with the weather issues laundry was delayed, but it couldn t be helped.

small indoor pool, laundry facility

tub leaked into laundry room below our room and we were accused of damaging it even though there was excessive

the key card did not get the pool door open and the laundry soap was out.

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

kinda think if parents have unruly kids

nice, clean room. accommodated our pups. nice pool.

no one could answer our questions about the wifi on site had to call

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities

no swimming pool for the kids but they were ok without it

people loitering, drinking, smoking, hanging out in parking lot, and the stair wells

parking lot looked right in my window so had to keep closed

good price including breakfast

up-to-date guest laundry, vending

had a full kitchen and laundry facilities

appreciated the on-site laundry facility

loved having the laundry facilities on site and at a reasonable price

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

we arrived late and had an early morning and had to do laundry the woman checking us in took forever to process

double normal rates because of nascar rates and other sports activities for kids that weekend

we had kids and didn t get in until 9 and wanted the to have some fun but only had about 20minutes

only thing i could say would be, the pool is a little small for how big the hotel is, but not everyone will even

breakfast was amazing. staff very friendly.

breakfast was very disappointing

pool was closed, we were looking forward to the hot tub

had the train out at 6am so didn t get your breakfast

loved the friendly staff and all the abomination they had. especially with having kids!

clean, friendly staff, good breakfast

searched for a hotel that was pet friendly

bar was not good

never could find the gym

i was expecting the restaurant to be more like a restaurant than a bar

spacious, clean, free wifi, and very friendly, helpful, and bright staff

car parking and guest laundry are great!

shuttle to the plaza was nice

wifi issues

the location is perfect and the shuttle makes getting around very easy.

parking wasn t great, needs more available spaces

clean, friendly staff, 24 hour laundry, comfortable beds, handicap friendly

pool, bfast, bed

seemed fresh and clean. breakfast was good.

breakfast was great, i would love some bacon tho as i do not eat egg, sausage biscuit and gravy but

good breakfast, and the pool area is great

it was fine. it has a place to do laundry onsite.

people with pets letting them relieve themselves in the hallway and leave it there

breakfast was hot and fresh

couple of bugs in our bathroom. carpets are worn. prices raised during nascar races.

at least we had the free hotel wifi to do that

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices,

room and lobby were spotless. staff was friendly and helpful. breakfast was fresh and hot

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and

they want and don’t care about there guest having to park across the street and walk with young kids lounge

breakfast is bad and no free water and small gym

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

a cereal bar or a waffle station would really expand the breakfast option, especially for all the kids visiting

location was excellent. the breakfast was hearty.

price still beat the competition

00 for a single load laundry soap

have a laundry room

the cleanest breakfast area i have ever had at a chain hotel

the pool and work out room was well maintained

breakfast was perfect - good food, lots of variety.

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

pool was very nice too

kids loved the towels were soft and the pool was nice to be able to swim inside or outside

we had a wonderful family weekend and i love the spacious rooms for my kids!!

the renovations, the noise, the gym is being renovated and the website did not mention it!

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the staff was very courteous front desk, room service and housekeeping

my wife and i were extremely pleased and the room service was spectacular

bed and pillows were great and bartenders at lobby bar was above nice

was awesome in bar & check out reception

no bible in room, had to tell day before to have room cleaned,no laundry bag

easy parking

was not the cleanest but it was quiet and kids had fun in the pool

breakfast the beds and the pool

the view from the third floor was of the parking lot

price of cocktails at the hotel bar

clean facilities and a nice gym

family friendly the bar stayed open late

location, gym and the staff were very helpful and kind. walking distance to great restaurants!

liked the indoor parking and on site food and bar areas

laundry facilities

we had a large room with sitting areas and kitchen

parking, location. breakfast

staff very friendly spacious clean rooms and great breakfast

and there is a sitting area with a couch, a large sink area and tub/shower, and a good sized kitchen with a full

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

also, the lady at the front desk had a grab bag of toys for my kids

great location spacious rooms high ceilings cute courtyard rooftop bar and pool friendly staff

i loved the free shuttle experience and the kind and amazing atmosphere that the staffs have set

wine list in main bar needs to be improved.

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

my son called the desk,as i was covered in soap, to which the staff replied, we re doing laundry right

laundry was not in operation

you could hear kids on the floor above me jumping, running, and screaming

i only wish we could've stayed longer and enjoyed the pool

selected this hotel specifically because it had a fitness room and the picture on line showed a treadmill and

the pool, ice machine, laundry room all were closed

enjoyed spending time at the bar area and socializing with other people staying at the hotel

room was nice and clean, breakfast was great and prices at bar very reasonable

the pool was not working!

actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

excellent laundry service

good couples weekend here, pool was really nice, bar had live music, starbucks on site, 24 hour room service

water pressure in the shower; had to call room service for bottled water; pool was closed (seasonal); room next

however, i did enjoy bar in the lobby and the fitness center

really good breakfast

) there was no: room cleaning; laundry service

the staff was wonderful. we had room service for breakfast and it was fantastic!

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

no pool

they both loved the hotel and room service

the whole lobby area smelled like mildew because the laundry room was right there and they obviously have mildew

the laundry isn t free

clean room and laundry facilities and staff always friendly and welcoming

laundry facilities need work. but i was refunded.

beds, nice outdoor grassy areas for walking dogs, picnic areas, exercise room, wifi, free coffee, pet friendly

staff was helpful when i needed to use the laundry

flat top cook top, coffee maker, toaster, hair dryer, dish soap, sponges, dishwasher pod, laundry facility $2

filly stocked kitchen

breakfast ended a little too early for us, so we didn't get to eat

was super great considering it was a nascar race weekend and there were a lot of people wanting early check in

only complaint would be i had to walk back into the rain to put a parking pass in my car during check-in

pool times kinda sucked... wish the pool and spa were open 24 hrs

construction was a mess and the equipment was parked in the road making it hard to get into the parking lot

shuttle took us to dinner as well as the airport

super clean and the kids love the breakfast the staff was soo nice and i will surely book again for the kids

really appreciate laundry facilities for guests

recommend this place it's convenient, they have breakfast, nice rooms, fridges n microwave, laundry

the rooms had a microwave, coffee machine (well stock coffee supplies) iron, iron board, desk, laundry bags,

the laundry: dryer was out of order

left a small pile of laundry and have called they stated that couldn

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

they did let us use the holiday inn pool in the same parking lot however

breakfast was pretty good except the frozen sandwiches and omelet

clean, safe, quiet, pet friendly. hot complimentary breakfast was great!

room was clean, bed was comfortable, pool was nice

everything perfect location, super friendly staff, super clean rooms great breakfast comfy beds

the size of the room and the kitchenette were perfect, as was the location

breakfast

the kids really enjoyed the pool

we didn't use the kitchen, but the space was clean and nice

we did laundry a couple times during our stay

the staff was super nice, and helpful. free laundry is awesome yo!!

friendly, near great wolf lodge, very clean, smells lovely, wonderful workout facility, laundry, room has a

available games and misc items to borrow, the cleanliness, great supply of cooking utensils, free laundry services

no laundry bags

room was located right next to the laundry and the dryer was not fun to listen to that night

don t really offer any breakfast, it s mostly a frozen sandwich that you can microwave; - the laundry service

very easy to use laundry service as well

they have an indoor swimming pool, gym, and a laundry room

airport shuttle and cleanliness and for sure the price

room we were put in was next to the laundry room

was only 1 washer and dryer so i had to wait 3 hours to get my laundry in

many kids and they were so loud, we didn't get to enjoy the pool and hot tub

the kids loved the indoor/outdoor pool and hot tub

excellent breakfast, good location, free parking lot, fast check-in and check-out.

good location, comfortable, very clean, secure laundry/vending area

the other thing i liked was there is an onsite laundry facility

laundry facilities were adjacent to our room

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

that laundry costed money

guest laundry room needs to be remodel overall great

don't do your laundry here takes ten dollars to dry a load

bring your own change if needing to do laundry

strong smell of skunk or marijuana from the laundry/maintenance room by the elevator on the 2nd floor

guest laundry was in terrible shape

liked the fact that there was a guest laundry

no hot tub and small pool

no room service room subpar to other hilton properties

free breakfast was amazing, pool nice and clean, and also the complimentary 3 drinks for

the pool area and basketball court was great for kids

the room with the fireplace was perfect for the cold days and nights

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players

very spacious; great shower; convenient shuttle

pool too deep for kids to play and no hot tub

the room we stayed in was clean and close to the laundry.

laundry available was great

great location. didn't eat the breakfast.

wifi was very spotty. bathroom was a bit cramped

breakfast was good

room was right next to the laundry

of trucks and heavy equipment in the parking lot taking up many spaces which made it tough to find parking space

they would have upgraded our room but we wanted the ground floor because of our pet

poor breakfast - great juice waffle maker was great l wanted some type of eggs

room was beside the pool and not very soundproof

laundry location

and do my laundry

it has sufficient laundry facilities and ample on-site parking

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

laundry onsite option was a huge perk

the laundry room was right down the hall

with some table wear are useful,room is clean,the indoor pool is open,very good breakfast,good laundry

some of the dryers in the laundry area didn t work properly

spencer n linda were very helpful in getting us an early check in as requested!

no smoking facility and the fact that it had a bar and restaurant

pool was indoors, restaurant and friendly staff.

would get on her face/lips the pool had an overwhelming salty flavor, to the point where the kids complained

breakfast was great could choose off the menu

only suggestion we would make is: please put a safety, grab bar in the shower/tub