lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

good location, comfortable, very clean, secure laundry/vending area

the other thing i liked was there is an onsite laundry facility

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

laundry facilities were adjacent to our room

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

had a full kitchen and laundry facilities

appreciated the on-site laundry facility

didn t give proper instructions on where to put the laundry or the trash or how to get more

enjoyed the guest laundry facilities as they were most convenient and clean

the room we stayed in was clean and close to the laundry.

laundry available was great

and mirrors, nice helpful staff, awesome breakfast and 24 hour coffee and tea in the lobby, free parking,

decent gym and the kids loved the pool

pool was very cold... but managed

room was right next to the laundry

wish i had brought a swimsuit as the pool looked inviting

they would have upgraded our room but we wanted the ground floor because of our pet

came to the hotel to visit us,since the room was small,greg offered to let us visit in the breakfast room on

the room was very nice i love the breakfast , and the bed was extremely comfortable!

carpets need shampooed. debris in laundry room needs picked up.

it has sufficient laundry facilities and ample on-site parking

the laundry facility and vending machines.

and do my laundry

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

outside lights on the building or in the parking lot were working

good breakfast too

the pool could get some work on! but not bad at all!

easy accessible parking

staff was excellent, rooms clean and comfortable and the breakfast delicious

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

parking is the only issue

before breakfast, so i don t know

great location near the hospital excellent breakfast,comfortable rooms

i'm ready for them to bring room service back.

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

here during the winter, when the rooftop pool is turned into an igloo bar area

was nice to have breakfast and bar options

gym was like a closet, tiny and airless, and one of the machines wasn t working

00 for a single load laundry soap

have a laundry room

breakfast, showers,decor

set up was perfect- king room, pull out couch and kitchenette

multiple flushes to fully empty each time, and whenever the sink was used in the bathroom, the kitchen sink

room and lobby were spotless. staff was friendly and helpful. breakfast was fresh and hot

modern. clean. great breakfast. huge rooms.

the pool was the beat part

breakfast is bad and no free water and small gym

the breakfast is fresh and great

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

didn t like how my billing got messed up and it looked like i didn t pay for my room service charges

kids and i needed it

room service was high priced. free breakfast would have been nice for what we were paying.

many kids were here, there was something going on in kc that there were tons of kids, but hey the hotel

excellent laundry service

it also took room service a little while to fulfill our requests

cleanliness, staff friendliness, pool area.

didn t like how there was no spa but your internet site said there was one

the room service staff was great too

the location was convenient and there was an accurate amount of parking

the room was big and breakfast was good

said pet friendly fees may apply. non refundable $125.00 pet fee.

pool was very clean and just at the right temperature

the food at breakfast is also exceptional

) there was no: room cleaning; laundry service

24 hour room service would have been wonderful.

no pool or hot-tub

they both loved the hotel and room service

room service employee complained she was too busy that morning

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

laundry facilities

staff very friendly spacious clean rooms and great breakfast

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast

breakfast was good and sufficient.

room had a full kitchen, a huge flat screen t

clean facilities and a nice gym

the bar and drinks were excellent

family friendly the bar stayed open late

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

liked the indoor parking and on site food and bar areas

i was expecting the restaurant to be more like a restaurant than a bar

wifi did not work throughout the hotel

just at night be i g so close to the bar and people outside near the vehicles.

spacious, clean, free wifi, and very friendly, helpful, and bright staff

wish the bar stayed open a little later

gym seemed well-equipped although i did not use during my stay it due to illness

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

room service experience

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

laundry is dirty

the laundry machines

easy check in, close to room parking, laundry facilities.

the parking lot spaces seemed to be very narrow

it's clean and the kitchen is beneficial for a long stay

car parking and guest laundry are great!

parking to check in.

did not serve breakfast

didn't like that you had to pay for parking

shuttle to the plaza was nice

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the kids wanted an indoor pool

we were also hoping for an early check in to accommodate a clothes change in

pet friendly, required a $100 fee

the kids wanted an indoor pool

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

good neighborhood, great staff and great breakfast

good staff bad breakfast

was only 10 or less tv channels to watch i have kids that love to watch cartoons and there was none so thank

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

broken laundry and washing machine. daily cleaning is not neat.

wifi fi is so bad i do not know how they can say they have a wifi they rent a cheap line and it is

parking lot is kind of small.

no wifi or tv service.

during my stay there was no tv or wifi service.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

the laundry was closed while we were there but that was no big deal.

thought there was hot free brkfst but it was not. guest laundry was in different building!

hours were strictly enforced even though there were people asking to keep the pool open later

the sofa bed was not very soft for the kids.

instead i went home and did laundry, and did not make it back

decent breakfast too

i love the free breakfast for me and my family ! also a great pool and location

my kids only lasted maybe 30 minutes

the pool and the gym and the location

also wonderful swimming pool

also, they said room service was 24 hours but no one would answer the phone

wish they would upgrade the pool area

location the view of memorial park the pool 95% of the staff

'room service'

the bar area with dj was an amazing surprise

a pet friendly hotel would love a pet station out front so i dont have to bring in the dog poop bag

no room service, bad coffee, dim lighting in the room

the style, location, pet friendly policy and price

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything

requested for extra plastic laundry bags and was told that the hotel didn't have any

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

early check in great views very clean

surprised that 4 star hotel did not offer room service dining.

went for cocktails at the bar and had great service

room was spacious, and having an in-unit laundry was a huge convenience

it was easy to get to. quiet loved the room. the breakfast is very good

kitchen person closed kitchen at 10:00 and kitchen hours are till 11pm

got late check out but they were kind of weird about it

were not informed about the pet fee and blindsided after check-in

we laughed at the kitchen supplies

sofa bed was awful and gym was too small.

the breakfast and the comfy bed.

good breakfast buffet. room was a suite that was very spacious, clean and nice.

pool was great but the spa was small and not very hot

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

the ice machine on our floor didn t work and the laundry facility was down as well

pool was green and the rooms smelled like a musty laundry room

big breakfast, and pool

raining-couldn't use the pool

friendly staff, easy to get to, clean room, convenient laundry facility

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

they have laundry room. very convenient.

pool is outdoors, which can make it hard to enjoy during the hard kansas summers.

my son couldn't connect to wifi

love the breakfast and i like how u get free complementary drink there pool gym

we wanted to close the family, but having the pool access daily made to our refer breakfast were wonderful

nice pool and hot tub open until 10pm

friendly, helpful staff. social and breakfast were great

were a bit thin as i can hear my neighbors blow drying their hair at 5 am and talking to their kidsthe breakfast

i also really enjoy the bar and restaurant

good affordable food and drink at the bar where you can enjoy the friendly atmosphere

pool and jacuzzi was way over packed with kids

and the room service was delicious and quick

the lobby bar was nice and swanky and had good food and drinks

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

i prefer complimentary breakfast, especially when paying a higher price for a room

didn t eat breakfast location was great

really nice room, gym was also nice. cocktail at bar was nice when it was open.

pool

i wasn't able to use the pool or gym, but i had no issues using their laundry room

breakfast was great, nice full kitchen in the room was great.

i heard him go off on another person i felt extremely uncomfortable, not just for myself but my kids

excellent staff, great breakfast

the kids loved the indoor pool and free breakfasts

very clean, quiet and a good price! we appreciated the laundry.

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

laundry facilities came in handy

the pool, the location

the the accommodation was great, the pool big enough for a private place.

the breakfast was okay at best

didn't have breakfast at the hotel, so i cannot say if it was good or not

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

excellent complimentary breakfast and everything was clean.

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

laundry was broke front lady is rude more interested in what's on the computer than connection with

i was told i could not eat breakfast in the room and upon departure the laundry clerk took my trash out of

laundry room was just a washer and dryer in hallway

the bedding looked as if it was retrieved from the dirty laundry and was beyond wrinkled so we were left with

laundry lying around the wet

didn t include breakfast in price and understaffed. reception had to help with laundry.

laundry machines on site

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

channel guide, questions when i asked where the laundry room was and covered parking would be

continental breakfast, great people working here, very friendly and helpful, beds where comfortable and we will

no laundry

the pool and hit tin were closed for maintenance most of my stay which was about a week.

i liked the indoor pool and hottub

the swimming pool was great

you can hear everybody at the pool

great shower and breakfast

only thing we didn't like was the continental breakfast options, but i understand that covid makes things

i loved the gym n pool areas

housekeeper, she made an issue with my kids when i left the hotel to go get food for us

i loved the gym n pool areas

parking spaces a little tight and inconvenient

the pool was perfect temperature

not really a complaint, parking was a little cramped, but this particular location was packed!

staff was very friendly and helpful, the room was clean and comfortable, the pool and hot tub were very relaxing

rooms food pool hot tub

room was clean, the staff was very nice and the continental breakfast was good

the friendly staff and the great breakfast varieties.

customer service, pool, gym, food

breakfast and location were great!

the breakfast was good, the gym and pool great. rooms clean and comfortable.

the free laundry is great.and the kitchen.with a full size fridge

the free laundry room was great

roominess and kitchen in the room.

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free

loved having a kitchen in room and had we stayed longer i would have used it

as always kids love a pool :)

staff did not come by the first 2 nights i stayed, so i had to ask to have my room serviced

short staff and no room service due to quarantine so understandable.

twic for morning room service, said they were busy and would call us back

worst problem was 3 kids followed me back to the hotel yelling at me

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

my children's breakfast meals were not included.

we loved the outdoor pool, especially after a day in the hot kansas city heat

room service for breakfast

for that cost i wish the hotel would provide a breakfast

the only thing we didn't like was no option of a hot breakfast in the hotel.

the fitness center was well-equipped but the ventilation in that space is poor

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely

did not eat the breakfast.

bar soap in bathroom, also cleaning people did not supply a laundry bag

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

staff, room service, drinks, breakfast were all excellent.

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

not room service - albeit i was told after this was on request

attached restaurant sat us in the bar and werent very attentive

room service woke us at 1 am

atno fault of hotel the bar was closed due to coved 19.

room service menu

gym was nicely designed

while getting the room switched out there was a lot of kids running around and noise in the hotel

while getting the room switched out there was a lot of kids running around and noise in the hotel

pool

i wish that it had laundry facilities and a jacuzzi

we had a slew of baseball players - horrible kids/parents

not much parking available, no hot tub only pool.

friendly & professional desk staff, clean room, nice decor, good location, ample parking.

very clean. friendly staff. close to breakfast places. easy access. great parking.

pool and hot tub were closed

conditioner didn t work properly in the room no room service no house keeping no pool but still the same high

i did not like that there was no room service with our 3 night stay.

bar because there was no soda machine back there so she left the bar many times to go back to the kitchen

the bar was closed as it was between liquor licences

the laundry room

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

room service having to use the same washcloth on my face for the entire trip because they didn't

lawn needed mowed and there was beer tabs and cigarette butts all over the grass and parking lot

if you are traveling with a pet and just need a bed, this is the place for you

the location of the room it was next to the laundry room and the stairs

check in was easy and the ice and laundry facilities are easily accessible

the parking lot also felt safe and the amenities were nice and clean

parking was full

the pool and hot tub

no laundry available

to crash- not go in search for food:) also very disappointed there wasn't a way for us to do laundry on site

weird bringing our own laundry and trash down.

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

the gym was great

the staff was friendly and let you know about the free happy hour and breakfast

we then went to the pool to relax, and enjoy our drinks while the kids played

the pool closed at 10 and they kept it open an hour later for the kids to enjoy themselves which i thought was

clean; updated and comfortable furnishings; excellent location; good gym with indoor/outdoor pool and hot tub;

was great, easy access to hotel, easy to get from parking garage to room

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

had to pay to do laundry

air conditioning, wifi, and laundry all worked well

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

the laundry only accepted debt. it wouldn't let me do more than a load. it declined my card

full size ice box and laundry was nicest i've seen

modern and updated, free laundry (self serve)!

breakfast was better than what most hotel offer

wifi didn t work for a majority of our trip

was told i couldn t go into the gym due to vivid

the location was perfect and breakfast was nice

extremely pet friendly. staff was lovely.

no late room service

bed was comfortable, and the staff was very helpful when we did have issues, and room service was extremely

we loved the room service and the hotel soaps!

no breakfast and no room service menus

no room service even tho it s advertised that there is 24 hour food room service

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

super comfy bed and great bar & restaurant!

we were not able to connect to the wifi or sign into any streaming apps on the very difficult to use tv system

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

no room service over 3 days

and they even had little snacks for the eclipse viewers (nice touch, kids loved it

plus it was quite even with the event going on and all the kids running around

wonderful pool area for the kids.

the staff was extremely helpful and nice. there was guest laundry.

how clean and friendly the staff was minus one waitress at the bar she was rude

comfortable beds, very friendly staffs, great breakfast, nice pool

the pool was awesome!

told of housekeeping not avail due to covid unless requested and hence for 2 days we did not have room service

breakfast was adequate.

with curtains closed it still let a lot of light in. pool not open due to county restrictions.

i liked how clean the room was. and the breakfast was convenient (i only wanted coffee).

the staff was kind and professional, the complimentary breakfast had a wide variety of food.

no hot breakfast. no pool nor hot tub.

broken in guest laundry

the breakfast. excellent as always.

smoking pot and blasting music in parking lot

pool does not open till 10 on a weekend which seems crazy

ease of parking and in and out

signing on to the wifi was a pain but once i got on it worked ok

staff were friendly and helpful, especially the chef in charge of breakfast

clean, comfortable beds, good breakfast

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

laundry facilities were great

large space, and able to do laundry was such a plus

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

salt in pepper shakers no sugar or cream for coffee although laundry detergent and fabric softener

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

in town and a bunch of kids were running around the hotel all day and night very loudly

the room was wonderful. bed comfy. pool wonderful. if i have to stay in this area i will again.

clean room, gorgeous patio view, pet friendly, nice scented soaps provided.

only one washer and dryer in the laundry facility

enjoyed the breakfast and the laundry facilities

great location. bar at hotel and nice breakfast.

loved the room, bed, air quality, parking, staff

staff busy at the bar quite a lot

liked the room service

room service and discrimatory factors in the coffee shop.

pool & hot tub were questionable

room service food was substandard

pet fee was not disclosed at time of booking, sometimes long wait at elevators no breakfast

laundry room for guests which we used

i like that there was laundry available and many vending machines

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

95 to be able to load money on to do laundry

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

would have been nice to know ahead of time that the pool was closed for maintenance

the hotel is super nice, pool is nice. nice big clean room. friendly staff

did not have daily room service, had to go to reception area for daily clean towels

i miss the old ones that had a real kitchen and bar

hotel doesn't have an efficient gym. hotel next door (holiday inn) had an awesome gym.

there's a golf course a block away and a movie theater four blocks away

location was wonderful, parking was good and staff was friendly.

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at

good value. free parking. quiet.

they had a guest laundry facility, which i did not use, but seemed useful

great hotel with excellent amenities. free guest laundry.

self-service laundry room

nice breakfast, coffee in the very early morning. good guest laundry.

extremely helpful staff and staff at the bar are so welcoming

children loved it so much that we are going back tomorrow for a few days the pool was amazing

wifi password did not work had to call to get a new one

kitchen area was dirty and trash was over flowing

game weekend. kids run wild. trashed pool and excercise room.

excellent workout facilities and pool.

laundry availability

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

even though there is a designated smoking station visible in the center of parking lot

bathroom was very clean, and pet friendly

they had the laundry room though one washing machine and one dryer.

modern style, free pet stay and parking, comfy beds

wifi was broke when we arrived

we had our kids with us and they loved the lounge area with the pool table, games etc

convenience, parking, location. the whole area is nice.

wifi was decent enough for me to watch netflix on, on my tablet

shower curtain dirty as well as the floors of the room which smelled tobacco and that was a non smoking

i did not feel safe leaving my car in the parking lot or spending the night in the facility

was extremely unsafe, had to switch rooms because we had a none smoking room and the room we were given stunk

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

hotel/ room/ laundry room/ main lounge are all very clean

free laundry facility and gym

breakfast is provided (including rice!) no coins needed for laundry.

breakfast options and free laundry!!

disgusting dog hair all over hotel, smelled of pet urine, feces, with strong dander notes. not

it would be helpful to make your pet policy clearer at your website, too: you tell people that you're

clean room, great breakfast, good location

are pet friendly and were very gracious to us and our little dog

poor wifi reception (6th floor).

a bit noisy lots of activity outside. free laundry.

in the laundry room

free laundry. room was very modern and sleek. front desk people were great as well

free laundry facilities (bring your own laundry detergent) very clean room

laundry facilities did not work

no laundry facilities

pet policy

fee for small pet, tried to book extra night was a hassle. ended up not staying.

breakfast sitting seemed small for the size of hotel

location was nice. the pool was also good.

location, good breakfast, room was spacious and clean. friendly front desk staff.

were kids running in the hallway and jumping up and down above us and outside our room at 6 in the

haven t used the pool or gym but they look very nice

older gentleman working the continental breakfast was phenomenal

the breakfast was very good

the laundry room was stacked with dirty towels while people were just talking at the front desk

easy to access stairway breakfast buffet had fresh fruit and hard boiled eggs coffee was good laundry facilities

no laundry bags

nice quite kids loved the pool

the place was crowded with kids and their parents, and we didn't hear them at all. nice job