especially consider including a laundry room in your facility please

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

good staff bad breakfast

location was excellent. the breakfast was hearty.

breakfast was okay, raisin toast was nice

instead i went home and did laundry, and did not make it back

guests above me were rather noisy late at night, but expected during summer months with kids.

location, free parking, free breakfast, shuttle van, accommodations.

faucet to our spa was broken

i love the free breakfast for me and my family ! also a great pool and location

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

the bed was great i loved the shuttle

com that the sofa bed be made up when we arrived, for the kids

com that the sofa bed be made up when we arrived, for the kids

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for

broken laundry and washing machine. daily cleaning is not neat.

all was good except parking a little small.

of the early check in fee in specific conditions, like travelers not driving, it leaves parking area more

breakfast

the breakfast had a nice mix

car parking and guest laundry are great!

service was good. rooms were clean. gym was nice. location to other facilities was great.

the cool hipster vibe, the staff, the shower, the parking.

i told them that it was our anniversary and they laid out rose petals and gave us a complimentary gift basket

they did not serve breakfast

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

because of covid, there was quite a laundry list of amenities and services that were closed or unavailable, such

requested for extra plastic laundry bags and was told that the hotel didn't have any

the all seasons rooftop pool amazing

the room was quiet and the room service was beyond expectation

front desk attendant brought us a microwave so the kids could pop their popcorn, he was very nice and accommodating

family friendly the bar stayed open late

clean facilities and a nice gym

the bar and drinks were excellent

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

beautiful property, great staff, nice gym and pool, beds amazing, perfect location.

hotel and romm beautiful,, but pool was not clean and jacuzzi wasn't warm water

the bar staff was very accommodating

room service was timely and delicious

it?s a great place to stay if you are taking the kids to lego land and science city.

laundry facilities

the breakfast had a nice assortment of options and was very well staffed

the gym had a good variety of exercise equipment

plus the rooms are huge with a kitchen

the gym was also great

bar was not good

searched for a hotel that was pet friendly

wifi did not work throughout the hotel

i was expecting the restaurant to be more like a restaurant than a bar

spacious, clean, free wifi, and very friendly, helpful, and bright staff

) there was no: room cleaning; laundry service

they both loved the hotel and room service

lounge room service could stay open later.

breakfast was delivered via room service and was a very nice meal

24 hour room service would have been wonderful.

room was spacious, and having an in-unit laundry was a huge convenience

it was easy to get to. quiet loved the room. the breakfast is very good

were not informed about the pet fee and blindsided after check-in

liked having breakfast and a bar at the hotel as well

also, a few hiccups with check in and my breakfast voucher but the staff was so helpful, i can't complain

excellent laundry service

your bar staf, specifically the male bar tender, know it's very unprofessional to listen to him and

pool is beautiful but not relaxing when overrun with kids jumping and screaming.

however, i did enjoy bar in the lobby and the fitness center

happy hour with don, breakfast with theresa. the pool was refreshing

modern. clean. great breakfast. huge rooms.

the room had a musty smell and the pool could have been clearer.

indoor pool is small but good for family with little kids who just want some splash time, not for people who

selection at the breakfast bar was lacking

this location also has a gym facility

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

great location, loved the bar and pool. the staff was welcoming and friendly.

room service prompt and courteous food hot drinks at bar perfect checking in was a breeze checking

location and friendly staff. super nice and loved pet policy.

had an indoor and outdoor pool but only the outdoor pool was available, no one told me that before arriving

have a laundry room

00 for a single load laundry soap

they went out of their way to speak to me every day, from the kitchen to housekeeping

multiple flushes to fully empty each time, and whenever the sink was used in the bathroom, the kitchen sink

good pool and gym hours and plenty of space in the breakfast area so that people aren't crowding the area

wifi that weekend

loved it all except for no room service, easy access to food or coffee machine in the room.

the style, location, pet friendly policy and price

i have stayed here before but experienced the bar for the first time on this trip

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

great lobby! bar staff were knowledgeable and professional. shower was dope!

we really liked the availability of the complimentary shuttle service to restaurants in the country club plaza

loved the free shuttle! lakota was a valet that took great pride in his job and was so helpful!

the fireplace at the restaurant & bar was especially cozy & added to an already wonderful

if it's not pool weather, the lounge area of bar has fireplace and lots of comfortable seating

the breakfast was delicious and hot

excellent complimentary breakfast and everything was clean.

great location! very nice clean rooms! great breakfast!

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

i wasn't able to use the pool or gym, but i had no issues using their laundry room

heater on the pool was broken which made it too cold to swim

the pool was closed the whole time we were there

nice gym

our room smelled like smoke and the lights in the kitchen were not working

there was no free breakfast. i thought a hotel of this calibur would offer it but no.

didn t eat breakfast location was great

the bar a dining area was closed because there wasn't enough staff.

due to covid the breakfast options were limited but there was still breakfast provided.

the hotel bar was closed the whole timeud83dudc4eud83cudffb

modern and updated, free laundry (self serve)!

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said

she was so sweet to my kids and helped us with the pancake machine

wifi didn t work for a majority of our trip

she was so sweet to my kids and helped us with the pancake machine

the workout room and pool were great

last time they offered my kids a welcome snack and it really made check in special

i got a late check out just to spend some more time in it

facilities (pool/gym), location, room

the bar is great

shuttle was broken down and no alternate transportation was offered, lock didnt work on 1 room, room service

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

as always kids love a pool :)

short staff and no room service due to quarantine so understandable.

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

excellent breakfast! the seating area was very comfortable and clean

parking is the only issue

parking

location was great, lobby was nice, bar was nice.

breakfast served in a small place with not many choices.

great breakfast and coffee

wifi access didn't require a password.

we had breakfast at the coffee shop in the lobby and it was delicious

to order room service you need to locate the menu in the tv then call the bar to order

no room service even tho it s advertised that there is 24 hour food room service

room service was amazing

from early check in to checking out the staff was exceptional

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

noise from laundry???

we were looking for laundry facilities in the hotel and there was none.

nice staff, clean rooms, pool!

lots of kids around with a conference but it wasn't that big of a deal.

gym small

the only think i didn't like was the parking

wifi was decent enough for me to watch netflix on, on my tablet

parking lot was under construction, the room was average at best

up there was 3 police cars rite out side the property and a meth head girl walking through the parking lot bare

the only positive is they kept the parking lot lights on at night

there were at least two wedding parties the weekend we were there so i get that laundry was busy but we did

not room service - albeit i was told after this was on request

room service dine in options

of room, comfortable beds, large size bathroom, fridge and microwave in room, easy to access wifi

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to

however no laundry bag nor any bar or hand soap

checking in we went to our room and the hallway was full of dirty laundry

bar soap in bathroom, also cleaning people did not supply a laundry bag

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed

great service and friendly people. great bar and restaurant.

loved the little kitchen area

location was great, the gym waa wonderful

we request room service just for one day and we didn t get it.

:-) i really enjoyed the waffle, biscuit, omelet and sausage gravy for breakfast

use of space. kitchen area. style

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

nice breakfast, coffee in the very early morning. good guest laundry.

they had a guest laundry facility, which i did not use, but seemed useful

self-service laundry room

great hotel with excellent amenities. free guest laundry.

breakfast later than 9:00 am.

breakfast could be better

clean clean clean!!! modern! beautiful! great breakfast!

staff were friendly and helpful, especially the chef in charge of breakfast

signing on to the wifi was a pain but once i got on it worked ok

very clean, great breakfast, whitney was so friendly!

the gym was great

very nice old hotel with a excellent bar and grill.

the drinks at the bar were extraordinary and the art in the gallery was mesmerizing

the savoy bar inside the hotel was a perfect stop for a nightcap

the gym was really cool and i loved the penguins

our room was right across from the laundry and was noisy and was not what i booked

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

room alloted opposite to laundry room and lot of noise was coming, water was leaking from fridge or somewhere

room had a rotten laundry smell, room seemed much smaller than anticipated

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym

great location and nice amenities... open laundry room facility with seating while you wait.

laundry facilities were inadequate with just one machine

the laundry room was a welcomed amenity

our room was in the basement, near laundry etc

only downside were that the pool and hot tub were closed due to covid but i guess thats out of their control

pool closed without telling me

staff and pool were nice

the bartender couldn t even make your drink behind the bar because there was no soda machine back

the heat wasn t very strong after the pool but maybe it was just me

i did not like that there was no room service with our 3 night stay.

the casino was very fun with great staff

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the

smoke in casino

everything was clean, comfortable and upscale. plenty of parking right in front of the hotel.

for my kids to do

laundry room

best hotel breakfast i ve had

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

the way they had a small kitchen for visitors to use when staying!

by the way, the pool was heated, and the room was warm even in january

room was clean, gym was incredible for a hotel

super clean lobby, rooms, and pool

young funky vibe, but loved the bar and lobby area

access to highways, good layout in common areas and outside, pool was well-maintained and has accessible lift

wifi was also down

the rooms were very clean, the staff was great as well as the breakfast

were disappointed that the pool was broken and our kids did not get to swim as they were looking forward to that

breakfast was good each morning with a variety to satisfy everyone

got a room next to the kitchen/pantry it had a weird smell and on my first night that i got there from a long

breakfast room has not enough seets

smelled like weed in laundry area

large guest laundry- 3 washers and 4 dryers

we like the laundry/ and restaurant within the hotel was cool

quality was poor, cleanliness was not up to decent standards-cockroaches in room, laundry and trash in hallways

parking lot had a lot of pot holes

fact that you don't have a laundry room

asked for one when we got back and did not have keys for the laundry room

6) requests for additional towels had to wait till next day when laundry service started up again

they did not have a laundry facility

them a warning and said don't let it happen again this place does not have a for you to do your laundry and if

i used the laundry room, which is very convenient

loved that fact that it actually felt like home and that i could cook for my kids and do laundry

they provided a laundry basket

had a full kitchen and laundry facilities

enjoyed the guest laundry facilities as they were most convenient and clean

checkout used to be noon and they've set it back to 11. no laundry available

some staff aren t friendly. laundry room isn t the best.

poor wifi, broken laundry, beds, thin walls

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

trash was overflowing in breakfast room and needed to be taken out.

breakfast was very filling

advice, splurge for the spa room

it had everything we needed - even a spa tub

there was no steps or railings to get in & out of spa tub

the breakfast was over the top good

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

good location, comfortable, very clean, secure laundry/vending area

the other thing i liked was there is an onsite laundry facility

laundry facilities were adjacent to our room

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty

also the office smelled like pure laundry detergent and bleach

the door to laundry room locked early

great a wonderful experience got treated with the utmost respect very friendly staff hot breakfast u can make

about breakfast i find all i need maybe they can add more selections in the future

drug paraphernalia in lobby and parking lot

wifi was good

there seem to be a lot of unfavorable people hang around in the parking lot through out the evening

after dark the parking lot was filled with drug addicts and felt very unsafe

in the room, no wifi, no cable, smoke detector covered by tape, bed sheets/blankets had cigarette burns on them

they laundry lady was rude as well

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and

laundry facilities out of order

breakfast was okay, good location, clean room, laundry service

friendly staff, decent breakfast, nice laundry facilities

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the lack of amenities made the stay boring, the fitness and laundry rooms looked thrown together just for the

breakfast was just okay

faculty was clean, and the staff was very nice , especially the young lady that was her and breakfast

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

cockroach, the ac didn't work, the bathroom sink overflowed with even a little use , no pool, no laundry and tv

charged because there was a little kool-aid stain on the sheets that would have came out in the laundry

very dirty, no elevator, laundry room was out if order for a week and 1/2

the lady who checked me on was super nice. laundry on sight.

police and meth heads in the parking lot.

doors not working; hard to get extra towels because told they were liked out of the laundry room; breakfast was

washers and dryers literally two days trying to do my laundry

i had to do a load of laundry there

no outside pool as shown on the advertisement

location, hotel was very well lit in the parking lot

no breakfast included no laundry on property

the casino was lots of fun

didn t win anything at the casino, but what do you expect lol

the casino was low key even when busier saturday

the place is very cool place to stay, my kids were in awe and loved the arcade

room service first day

we didn t plan any evening activities because we dedicated that time to the pool for our kids

only complaint that i could make is the pool and hot tub floors need a little tlc

needs a real breakfast /,restaurant near or expand the present bar to include more

really a problem, but we went to the bar about 5:15 to have a drink, and the lady was still counting the register

the hotel setup, the kitchens in the rooms were so nice

rooms are spacious with a full kitchen

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and

best hotel breakfast i've ever had!

laundry facility

no laundry room for guests

just like cheap laundry soap

one of the few hotels left on the planet that still offers smoking rooms

it was clean and quiet. breakfast great!

10 plus kids going absolutely wild

i think breakfast should be included.

breakfast was not free

it doesn t make much sense to be able to have the hotel gym, bars, convention center, etc open, but not the

very clean and nice, breakfast was incredible, everyone was nice

outside of my room was a pile of laundry. must of been 2 or 3 rooms in the pile

it is unbelievable that such a big resort doesn t even have a place for guest laundry.

room service options

00 food voucher but never intended to use room service

lots of casino buffet have gone downhill but this one is very good

laundry available was great

the room we stayed in was clean and close to the laundry.

the staff was amazing, loved the pool, hot tub and exercise room

so nice to have a couple free meals for the kids and staff is very friendly and helpful.

noise next room. put by lots of kids

located across from the casino we were having a meeting at

due to the virus effecting our country, there was no breakfast served

pool is broke with wires everywhere

it's right across street from argosy casino.

they pulled the breakfast very early

prices and lose the pet fees or just make it a pay one time thing not daily and don't add taxes to it

it smells of smoke and everything is covered in pet hair

the staff rude. over charge for pet and the room smelt like cigarettes.

bed was not comfortable and kitchen did not have anything no pots pans nothing.

in-room sink, working microwave, updated flooring and furniture, a/c worked well, plenty of parking, residents

room was right next to the laundry

location and pool

wifi didn't work. water takes a while to get hot

that the pool closed so early and we didn't get a chance to enjoy it

well kept breakfast area

the guest laundry machines were broke also

laundry room was very convenient

for my free breakfast she still let me get as much as i wanted and take it to the room for the kids

my kids voiced not many

everything in our room worked , the pool was nice the jacuzzi was nice & warm , everything in the gym area worked

the laundry facility and vending machines.

and do my laundry

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

carpets need shampooed. debris in laundry room needs picked up.

it has sufficient laundry facilities and ample on-site parking

everything was wonderful! really convenient laundry facilities!

no laundry available and our room 112, fridge doesn t work well.

heated pool

the room was clean and they had a great breakfast.

breakfast was good.

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

the laundry room was not working

has a pool and laundry

laundry facility took my $$

laundry room close

than the obnoxious kids in the pool so much so that we couldn't enjoy the pool, i honestly have nothing to

nice pool and beautiful rooms

the gym was very small but clean

my kids loved the pool and my husband enjoyed his workout in the fitness center

and absolutely no parking when we got in for the night

to the fact that i did not want to take bedbugs home and due to the fact that i would not do my laundry there

is a small water heater, so the hot water doesn't last long and they never could get the wifi to work

parking , not all cabins had close parking to the cabins , also very tight spaces , top bunk bed

wish there would have been a pool code/key for guests only

the cabin i fell in love with & the pool was amazing

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

really nice lobby, clean room, breakfast, laundry

parking was a little tight

the breakfast was incredible

the breakfast was not all that great.

parking lot very small if you have a large vehicle you won t want to stay here.

laundry room only had one washer and one dryer so i had to wait a bit to get started

room awesome . stayed longer would use pool and gym.

the pool was small but perfect for our kids age and it was clean and warm

nice area, free parking and hot breakfast decent stay lil overpriced.

and the head was on the opposite wall, had to alter my media devices mac address because of the wifi authentication

laundry room

the pool was to cold to stay in for long

was nice with the kitchen and plenty of drawer and closet space

staci made it possible for our room to be next to the pool for the children

the extras they included in the kitchen they had a blender an air fryer and all you daily kitchen essentials

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

clean room, gorgeous patio view, pet friendly, nice scented soaps provided.

the gym was a complete mess, so decided to pass on using it

there was kids running up and down hallway knocking on doors well into the night that was pretty annoying

95 to be able to load money on to do laundry

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

i like that there was laundry available and many vending machines

laundry room for guests which we used

breakfast had very good variety and was tasty

in addition to all of this, they have a very nice indoor pool

location ud83dudc4c very easy to find, parking kind of sucked up that's really not anyone's fault i feel like

the heater in the kitchen room would not heat.

easy accessible parking

the breakfast was also very good

cleanliness and breakfast

front desk attendant and breakfast staff were very friendly

i loved the gym n pool areas

housekeeper, she made an issue with my kids when i left the hotel to go get food for us

the laundry machines

easy check in, close to room parking, laundry facilities.

laundry is dirty

easy check in, close to room parking, laundry facilities.

i liked the kitchenette in the room

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

our room was between utility closet and laundry room. so noisy .

i requested a laundry bag and was told they don t have them

appreciated finding a cracker barrel restaurant (and crowded gift shop) across the parking lot

there weren't any gym wipes or cleaning sprays provided