they are white so i assume bleach is used to wash the laundry

to much smoking area

nothing ever open except for small limited grill and main bar in casino has never been opened when we've been

i was disappointed that the pool and hot tub was shut down.

loved their breakfast we had room service.

liked that they had coffee at all times of day. had a place to do laundry if needed it.

depending on time of day it took a bit to get out of parking lot

lots of parking spaces

it was a snack breakfast with microwave grits and no jelly. given precautions it was ok

hotel breakfast but the odd thing was they did not supply napkins at the breakfast bar which was very odd

site states it has an outdoor pool which doesn't exist

room comfortable bed, quick elevator service, enough bath floor mats easy parking.

even the outside parking lot and all was clean

parking was convenient

we didn't like that it didn't have a pool

the breakfast

the pool , staff were very respectful , the breakfast is really good. 10 overall.

pool area smelled super strongly of chlorine. eye-watering.

breakfast was good , clean hotel , staff was extremely nice

indoor pool could have been heated for this type of year but was still enjoyable to the kids

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

laundry room - 2

breakfast! the hotel rooms are all vastly different.

elevator carpets were always dirty. pet poop bags to clean up were empty during my entire stay.

love a late check out and the breakfast is 7a-11a which is love because most end at

laundry was in a wonderful area

every time we seen them in the hallway they would just stare at myself and my kids

all night i heard dogs barking, and kids screaming

my kids liked the free paper cranes at the desk

) the male staff harassed me and my kids saying they were ensuring how many people were staying in the room

laundry in sight

the hotel rooms added kitchenette is a big plus as well as the laundry room.

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

good breakfast good but my only concern was the second day for breakfast, the bread was cain of

spacious rooms with small kitchen and comfy beds

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

was all good--great having the shuttle available all the time

our stay there and the free shuttle to the fairgrounds was great

close to churchill downs and the shuttle driver duwan (sorry on the spelling

this is the weekend fir big basketball tournament and not having the laundry option was

the description, it stayed that the pool was heated

the pool for the kids was great

were shuttled to and from the fair/expo center which was very helpful so we did not have to pay for

not enough parking, adult breakfast way too expensive.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

i wish that it were slightly cleaner and that they had guest laundry.

comfort beakfast swiming pool fitness

breakfast was average for a nice hotel.

the pool was closed for maintenance during our entire stay.

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

having flavored creamer for coffee for that reason we didn t eat breakfast we went else where

better breakfast.

would be good if had more options for breakfast and wifi is open its not secured connection every time need to

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

breakfast

breakfast was excellent

parking filled up quickly

we did not use the pool or anything like room service or laundry

and bar staff was excellent

good outdoor space and if needed, bar and restaurant

homeless guy was on the parking lot begging for money as we were unloading our vehicle

and you have a shuttle

pool was clean and great for kids with nice outdoor furniture for adults

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however

breakfast was good, nice to have kids eat free.

the restaurant closed early due to being slow so i could not order room service.

being rude to me is one thing but my wife and kids, that's unacceptable

the laundry room could have been bigger

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

quarters to use laundry facilities

the laundry facilities are super helpful

the morning breakfast was also tasty

location, all staff was excellent and helpful, shuttle 24/7.

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and

$200 pet fee was insane

hot tub was not working and the pool was ice cold

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

pool got shut down one the 1st day there and never got open, and i had very unhappy kids as they were looking

other marriot property were shuttled so since our hotel did not did this it cost us $15 a day for parking

the one thing that could have made it slightly better would very a longer breakfast time

pool was great

it was nice to sit and have a hot breakfast at our leisure, enjoyed the room, the temperature was just right

parking was limited and breakfast very crowded with limited seats

the breakfast was really good, and the shuttle service was good

i can't think of anything that we didn't like except there was no hot tub and swimming pool only outside but

lack of laundry facilities

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

not enough parking space.

limited parking. the hotel is a little too pricey for what it is.

breakfast was good

i had an issue getting my laundry cleaned, it was never sent out.

the shuttle to and from the expo center & restaurants the drivers were amazing !!!

it did not have a continental breakfast.

there was no parking, and many people had to park on the street.

rooms were nice, the lobby was nice and we were with a group, so the kids could play

my room, the pool, and laundry room was clean

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

she was very helpful and gave me great advice about parking for the airport

my kids enjoyed the pool area

easy access to airport plus airport shuttle. nice and welcoming staff.

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

most kids wont like these flavor pallets, sometimes simple is better or at least give that option

we opted to have the breakfast included

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

laundry room, exercise room and pool were all closed

there is a gym and laundry facilities

the laundry area was ok

rooms a lil pricey i stay there a lot cus of the spa tubs

the spa bath tub

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

pool was clean with a great workout facility

the rooms were clean, beds comfortable and the breakfast was good.

location pool and breakfast

clean with plenty of parking.

the pool closed at 10pm and for late travelers, it would be nice just a little bit later open.

great location, friendly staff, nice breakfast, and very nice rooms.

only will say that site i booked from didn t list this property as having a pool(indoor), maybe i missed it,

breakfast in the morning was great

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

check in, valet assistance, restaurants staff, and the ladies for my room services.

the fresh towels and daily room service are a nice touch

between the front desk and the bell desk could have been better regarding shuttle if available around the city

the bourbon selection st the bar was the best i have ever seen

there was no shampoo or laundry bag in room

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

to give us wifi passcode; and pool, exercise room were locked

breakfast was just ok could use some better options

the pool area was very nice & clean

we had small full kitchen in our room with 2 queen beds

the pool was relaxing

indoor pool, well-equipped gym

guest laundry also a bonus

pet friendly but didn t really have any grass outside of hotel for our dogs to go to the bathroom

great location. easy walking to downtown, free ev charging.

flat sheet wasn t tuck properly, and duvet had a pet smell

comfortable rooms, liked the pull out couch for our kids!

the property was clean, and we appreciated having access to a laundry room

guest laundry and gym

laundry facilities on site

staff, laundry not available because of broken machines

wifi was spotty in my room, but it seemed to work in other areas of the hotel well

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

i like the bar in the hotel

room service did not arrive on the first day

wish that room service had been available

our family members have sever allergies so having the hotel being pet friendly seems ridiculous to inconvenience

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

good breakfast, laundry, gym, pool, game room, office, and coffee

i wish the showers got a little hotter and room service was available for breakfast.

free breakfast and nightly reception, free shuttle to airport

breakfast was outstanding

laundry amenities and kitchenette

everything was excellent. great room. great breakfast.

no where on the website did it mention the pool would be closed and my kids were disappointed

kitchen area had spoons and knives only

kids enjoyed the pull out bed

great rooms, enjoyable bar and restaurant, very helpful staff

breakfast

no room service.

loud neighbors that let their kids run up and down the hallways

the facilities were not great, the gym was so extremely dirty

uncomfortable and not pet friendly, although they accept pets

also - the pet fee is $150

the bar was well stocked and the staff were friendly and

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

was very dissappointed that the bar and restaurant were not open on monday night

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

no hot tub or laundry area for guests. not really really a relaxing place.

kids loved the pool

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

my wife used the spa

eliza, bar manager was amazing!! really went out of her way to make our stay memorable

also the spa is incredible

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

the location was perfect. staff was nice. food and bar on site

but we ate and then went to the bar for after dinner drink to complete our evening

charged. to. much. for. pets. and. parking

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

pool seemed not that inviting

room service was good too

lots of extra charges, parking, wifi,etc. restaurant not open, no room service.

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

laundry room although it's indicated on their list

stains on laundry

was no mini fridge in the room there was no guest laundry i put on website breakfast was

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

thing i would recommend is microwaves in the rooms and laundry on-site

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

where to wash your laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

parking expensive, road noise from interstate, food and bar expensive, no laundry

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

it was great they still offered something for breakfast

comfortable beds and great swimming pool.

the wifi and could not use it because it was too slow

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

elevator was barely working and the staff was not very friendly, and there was no wifi.

nice, staff was amazing, clean, room was amazing, u r able to do laundry there and the breakfast is always a

room was for some reason across from the laundry on the first floor and they had huge carts in the hallway that

guest laundry machines were few

laundry room only accepts quarters, but there was no vending for quarters

the only problem was their laundry facilities or not working if they have been working they would have got a

and room was clean and comfortable has plenty of parking especially for truckers

pet friendly.

due to the asphalting of the parking lot, i was unable to bring what i needed in with me

wifi was fast and free

clean room, comfortable bed, great breakfast. rish at the front desk was awesome

swimming pool was small and the sink in the bathroom with the toilet was too small as well

we got the kids ready for a late swim and were told that we had to go across the street to the hampton inn

a lot of kids

pool wasn t open, and only had muffins for breakfast.

the location and breakfast was excellent

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

the wild kids at the pool that were unattended.

glad they had a pool!

$19 parking yikes! & very small cold pool for kids.

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

kids like the waffles for sure

with finding information about wifi

families were there for a soccer event -- the kids were out of control, but that is not the hotels fault --

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

very unsafe area and parking lot was approached asking if i was for sale .

very dirty and very loud outside. not only the airport but people in parking lot.

the hotel was clean and had plenty of parking

laundry services but liked how it was a locked room so didnt have to worry

very clean, comfortable beds & had a variety of breakfast foods

breakfast was really good considering the covid rules in place, with a wide variety to chose from

wifi seemed a bit slow--though we did only use the free wifi

were in room 326 and parking lot light outside shown in the window and on the bed where we were sleeping

laundry facilities are downstairs with a great-looking fitness area

very pet friendly!

however, hotel s bar was the part of the stay

laundry facilities are downstairs with a great-looking fitness area

to remind people that comes with pets ,they were moving around the food and bar area too much

room service was quick

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

once in the bar and once in the dining area with a reservation

the bar area and the rooms

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

the complimentary breakfast was very delicious and hot

it was clean. staff was friendly. shuttle to the airport

stay was great we loved it the room was nice beds were comfortable my daughter enjoyed the pool the wifi worked

the breakfast was awesome frinedly staff all around

no quarters available for laundry facilities.no vending machines.

with 2 kids with us, the deadbolt on the door didn't lock either

they did not provide bedding for the pull out couch that we needed for our kids

breakfast

were given a late check out which was awesome, rm was very clean and spacious, courteous staff

i also liked the full size refrigerator and kitchen utensils

air was off when we got there so room was hot. pool area was dirty from the night before.

by the time i got one, we were running late and missed the airport shuttle

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

well there wifi could ve worked

location was perfect for my needs-a nice quiet room with plenty of room and a nice breakfast the next morning

no breakfast

wifi and location

breakfast was less than what i had been used to at the baymont across the hwy.

roaches. laundry room always out of order

laundry room price

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room could have been closer

it s pet friendly but they don t clean it good enough to not know there was pets in the room before

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

room we were in felt more like an apartment/home which was so nice, especially with our kids

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

the pool & hot tub were bonuses

breakfast was great

they had a lot of breakfast selections; i

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

the staff was accommodating and the breakfast adequate

breakfast, while not gourmet, was quite good

that the room with the children was directly across from the staff laundry, which was loud

laundry facility was free

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

we were given a room outside the laundry room &they blasted music at 745am

good selection laundry available

the gym had all the required equipment, a swimming pool, and laundry facilities

wifi was down during trip, condisending staff

very tiny swimming pool and no hot tub.

friendly staff! great breakfast.

nice heated room for pool

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the bar genevieve is a must

the downstairs bar was closed and the breakfast wasn't advertised well

clean. birdies. valet personnel helpful. pet friendly.

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

didn t know that we overlooked a bar that played loud music until 1:00 am

i wish this hotel was pet friendly.

gym facilities well equipped and well maintained

petty but

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

gym towels, wipe off cleansing sheets, cold water, mats, weights made it complete

room service was good as well

the pool was awesome and the hot tub even better

the pool area was a big plus

coffee pool and hot tub open entertainment breakfast

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

website advertised hot breakfast buffet

facilities, pool, fitness, breakfast buffet, fast wifi, super clean and comfortable at tremendous savings over

the parking was convenient

cleanliness and location and good breakfast

t do more laundry

the fitness room was well-equipped although some pieces needed repair

it was great having a kitchen to heat up food

wifi was complicated could not get it to work

i do like the fact that this hotel is very pet friendly

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i liked that it was 15 minutes from everything and they had free laundry facilities.

laundry and gym has a faulty card reader

there s a gym and free laundry

no vending machines or laundry.

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

amazing pool, free laundry!

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

breakfast was disappointing for a comfort suites

the breakfast was simply awful

in need of remodeling, and improved breakfast offerings.

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

no breakfast although said it did

inadequate amount of bath towels. advertised free breakfast but nothing was available.

no breakfast

no pet fees

people making noise in the parking lot all night

budget friendly comfortable beds. free wifi and pet friendly

someone throwing up in the parking lot

have gathered enough money to stay for the night i was offered to buy both drugs and sex in the parking lot

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

no breakfast and wifi didn't work

room very clean, laundry facilities good

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

there was a laundry room or storage room nearby

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

to find the water fountain needs to keep clean the guest laundry room and washer door was

3- after 4 no laundry, can not request wash rags, towels

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad

carpets were very dirty, some rooms were not available because housekeeping had not showed up, the

clean facility and plenty of parking

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

across the hall was the laundry and maintenance room

location, laundry area, breakfast, hot coffee, comfortable rooms.

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

laundry room detergent dispenser is managed by a third party and ate my money (was out of

pool, fitness room, breakfast, laundry room were all amazing

comfortable, clean, friendly, decent breakfast (no protein).

morning, breakfast kind of went south, arrived at the breakfast area around 8:15, and no gravy, only two

laundry & cleaning staff very pleasant

pool was closed

pool was closed which stunk because we were there for baseball so we had hours to kill but they did

nice spread for breakfast

pool was closed. bed was not comfortable.

great breakfast options, friendly staff

the stain on the carpet looked like puke. the breakfast was not very warm

the swimming pool was the warmest and cleanest of any hotel we stayed.

breakfast was amazing it was hot and everything was kept covered and hand sanitizer was available

bed, and spa tub, and pool

great location with plenty of restaurants around.great breakfast options

breakfast was great

breakfast. pool, clean

breakfast was great

the noise didn't bother the kids at all, they slept great

parking was a little limited, but sufficient

both breakfasts were restaurant quality and we enjoyed the experience

pet urine

pet friendly

the breakfast was very good

was plenty of parking even for late arrivals like us

even with it being busy there was plenty of parking

the wifi was not working and the tv channels were few and far between do to the computer system being

not cramped and crowded and breakfast was nice and not lacking anything

we didn't use pool or gym

did not appreciate a $75 fee for a pet

i realize that it s hard to keep the elevator clean 24/7 because of the pool and working men with dirty shoes

we were not told about pet

pool was heated, great for the kids

great staff. pet friendly. comfortable room

breakfast was a great variety, fresh and hot

being that everything is closed it was nice to play pool with my friend/coworker and feel like things were

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

only one dryer worked on the laundry room

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat