and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

pet friendly, which is fine

the entire room reeked of pet urine

wish the bar would have been open so we could of had a night

laundry room needs to be cleaner

absolutely loved the game room , full refrigerator, and full kitchen . thought the

everything the full kitchen was a surprise

this room had a small like kitchenette in it which we did not use

love having full kitchen for the price

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

it says free breakfast and wifi on the sign in front of the building, they have neither

have gathered enough money to stay for the night i was offered to buy both drugs and sex in the parking lot

needles outside i parking lot everywhere

no pet fees

budget friendly comfortable beds. free wifi and pet friendly

someone throwing up in the parking lot

no breakfast

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

in need of remodeling, and improved breakfast offerings.

the front desk had no change at any point for the laundry facilities and there was no change machine

no change for laundry machines

the pool was closed.

breakfast is fantastic

warm pool

laundry room was out of order

swimming pool was dirty, laundry impossible to use

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms

laundry facility was small, but worked well enough for just one person

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

breakfast was disappointing for a comfort suites

was in our price range, but you get what you pay for. breakfast was offered.

they dont have breakfast

the breakfast was simply awful

the laundry room was nice even though some were out if order and we lost some money

that it has laundry facilities on site. and the pleasant atmosphere.

no vending machine for even coffee let alone laundry use

were no amenities except laundry which wasn't necessary for us

get the roach problem under control and put it on the website like everyone else that there is a pet charge even

the hotel was in a great area and for the price breakfast

kitchen staff was very accomandating

pool not heated freezing kids couldn t swim

we appreciated having a fully functional kitchen & hot tub! very nice rustic cabin!

friendly staff, new furnishings, clean room. great breakfast!

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

that the pool was outdoors. was wanting an indoor pool

desk worker was superb, breakfast was great and the bed was very comfortable, bathroom was very clean

clean, breakfast, staff friendliness, size of room.

breakfast and common areas were very clean

the laundry mat and ice machine is out of order

no laundry no microwave in room no vending/ice machines no tv channel guide

it was clean. free laundry was nice.

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

amazing pool, free laundry!

the laundry facilities were free and in good working condition

that you could do laundry and relax and swimming pool play games

i lived my room, and the free laundry facilities

pool area was dirty with hair on floor around the

the kids enjoyed the pool

laundry was piled up in hallways for days

breakfast area very neat, but only bagged breakfast items to take to your room due to coronavirus

the floor needed vacummed and that the microwave plate was not cleaned & water in kitchen faucet would not turn

breakfast didn't really have much for kids

pool was closed almost everyday, and that is the reason i picked this hotel for my family

t do more laundry

it was great having a kitchen to heat up food

parking was easy and felt secure for vehicle

did not use pool or outdoor firepit but looked nice

close parking was limited.

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

location was good. parking was pentiful

the parking was convenient

breakfast could use more variety

hotel with a good breakfast

loud, wet children running by the elevator, which is too near the hotel pool area as it is

pool area was clean and nice

didn't get a chance to use the swimming pool or the exercise equipment

the pool was awesome and the hot tub even better

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

very clean, quite, comfortable. nice breakfast. friendly staff

breakfast staff was wonderful - friendly greetings

facility and staff were very nice, the breakfast was wonderful, and we enjoyed the pool very much

clean, relaxing atmosphere. breakfast was fresh and well supplied.

room was comfortable, swimming pool and gym. great location.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

it s right across the street from a 3 am bar and it was very noisy and woke me up.

petty but

didn t know that we overlooked a bar that played loud music until 1:00 am

i wish this hotel was pet friendly.

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

loved the room and the bar on the 6th floor with a nice view

the bar genevieve is a must

we finished the night upstairs at bar genevieve talking with others about everyone's distillery tours, super

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

the gym had all the required equipment, a swimming pool, and laundry facilities

especially if you have kids there was hardly anything to tempt them

i had to walk three blocks to a store to get my kids a drink

clean, spacious, bed super comfortable, bathroom clean & modern, micro, fridge & kitchen sink

were a bit dated and the sink in the kitchenette didn t drain well when i was washing dishes

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

did not use pool due to strong odor of chlorine. workout facility was fine,

great location, nice rooms and friendly staff. grab bag breakfast are convenient and good

the kitchen was large and top notch

the restaurant and bar downstairs were outstanding

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

room service was a little slow i called and order extra towels it took over an hour and a half to

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant

laundry facilities are downstairs with a great-looking fitness area

very pet friendly!

there was no pool or anything for kids

convention center (we could see it from our room), the lobby was very updated & had a modern cool kids vibe

fitness facility, water cooler didn't work very well (water started to flow then came out as a

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

parking expensive, road noise from interstate, food and bar expensive, no laundry

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

where to wash your laundry

thing i would recommend is microwaves in the rooms and laundry on-site

breakfast is not free.

the fitness room was great and open 24 hours

elevator was barely working and the staff was not very friendly, and there was no wifi.

the bar also serves food

the wifi and could not use it because it was too slow

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

laundry tickets provided in rooms but reception said there was no laundry service, took no

it could use more sound proofing and self service laundry.

hot breakfast was a plus and the pool area was great for the kids

the breakfast was great for families with kids.

super friendly staff, great breakfast, good location.

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

little kids in gym area at all hours was bothersome

pool was open

we were traveling with our kids

no room service

the amount of money i paid to stay the only thing i didn't like is that i couldn't use the pool but because of

many kids that were staying at same time a little loud

were great and we loved the shower being in a different room than the toilet especially having kids

wasn’t able to swim d/t kids throwing football around

the valet,the front desk and the bar was excellent

no pool no hot tub pet prices too high for sharing our room with small pet not wirth the monet

uncomfortable and not pet friendly, although they accept pets

was very dissappointed that the bar and restaurant were not open on monday night

pet fee was $150 for a 1 night stay. definitely not

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

pool was very nice

room service beating on my door 2 hours before check out.

cost of parking very expensive pool area not maintained well through the

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

the pool was disappointing, no laundry, no room service.

no hot tub or laundry area for guests. not really really a relaxing place.

the gym was large with nice treadmills and plenty of weights and machines

what breakfast?

and right next to the room was the gym that's open 24 hours so i hurt people in there working out

loud neighbors that let their kids run up and down the hallways

hotel breakfast was a great experience, staff were excellent and friendly

was not told about the pet fee of $75 before arrival

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

there were also no laundry facilities

library bar was really nice and joe the bartender was awesome

also the spa is incredible

hotel, great staff, excellent pool area and gym

laundry amenities and kitchenette

was really good room was perfect and clean everything on place and working conditions, the breakfast time is

location to the yum center was great and the fact it was pet friendly was great for us

staff was professional and helpful. breakfast was amazing!

they had a pool table in the lobby

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but

downstairs bar only had a few selections

the location was perfect. staff was nice. food and bar on site

guest laundry and gym

staff, laundry not available because of broken machines

the property was clean, and we appreciated having access to a laundry room

laundry facilities on site

my kids would have loved that feature

pool is huge and nice

we loved nino the bar tender

the pool area was very nice & clean

it was clean, the rooms had their own kitchen with everything we needed

pool not available upon check-in, pool hours

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

we had ere also very pleased with you being pet friendly and treating our dogs so well

pet friendly

the bar was a little under stocked.

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

a premium room also guaranteed premium wifi - we had no wifi at all

i wish the showers got a little hotter and room service was available for breakfast.

pool closed due to covid

guest laundry also a bonus

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

i used the gym in the morning, which was clean, easy to access and available 24/7

flat sheet wasn t tuck properly, and duvet had a pet smell

great location. easy walking to downtown, free ev charging.

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

room service breakfast (eggs, potatoes, bacon) could have been better.

between the front desk and the bell desk could have been better regarding shuttle if available around the city

i would love it if they ran a shuttle after concerts

huge bourbon bar and knowledgeable bartenders

location was good & not crowded. on site laundry was convenient but pricey.

the staff walks around at night time through parking lot and just kinda eerie

stated pet friendly

entrance to the hotel parking lot is a little tricky

it's a no smoking room for almost 200 dollars

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

the laundry area was ok

they had a huge bathtubs with jacuzzi jets. lots of parking and a lovely pool.

food bed hospitality pool wifi

need a bigger pool

have the bar open til 12. that was a super bummer.

bed and pillows are amazing, bar is great with wonderful staff and they make a helluva old fashioned with

bar was closed on sunday

great location! anything and everything was close by. i love that it had an indoor pool.

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

breakfast choices

didn t eat the breakfast

good breakfast, nice, clean indoor pool, comfy bed, very nice staff

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

the staff was very accommodating and it was easy to do laundry there

clean, breakfast, spacious and pet friendly.

the only complaint is that s what you want to call it ud83dude02, the pool water was cold, the room is

the gym was small for my personal taste

i wish that it were slightly cleaner and that they had guest laundry.

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

pool water was pleasantly warm

pool was out of order

they ran out of towels for the pool, but that's it everything else was great!

laundry facilities no option for single load packets to buy

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

staff pleasant and helpful, parking great one level. laundry facilities great.

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

accommodations easily get dishes from the office to make use of the full service kitchen and a very helpful

laundry facilities didn't work with a normal load

on site laundry

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

the laundry/vending area was nice, but only had one washer and one dryer

coin laundry available for guests, with new washer and dryer

breakfast was very good

clean. good parking. safe. i like the full kitchen in the room. waffles at breakfast were great.

easy to access, plenty of parking

the pool was quite small and the basketball court was as well.

breakfast was good

did not eat breakfast.

renovated, clean, smells great, good breakfast, sufficient parking, new carpets in common areas.

end up eating breakfast there at the hotel because there is crackel barrell right across the parking lot so we

breakfast could be better.

the free breakfast is better than that in places twice as expensive

breakfast, pool, and location

we had a pet friendly room that reeked of pet urine. not nice.

comfortable bed. indoor pool. offered breakfast. fast food and gas station close by.

the pool was not heated. the plug outlets were coming out of the wall. the beds were rough.

pool closes early and opens late

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to

it was great to be able to do laundry for only $2 per load

the man in the laundry room came to the desk and asked if we ve been helped because we were waiting so long

room was next to maintenance and hotel laundry, so the noise of doors closing kept us awake

room , grounds, hotel, very thing looked great and clean , location was easy to find and parking was great and

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

location, laundry area, breakfast, hot coffee, comfortable rooms.

across the hall was the laundry and maintenance room

parking lot and sidewalks were covered in ice

small pool

breakfast in the morning was great

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect

we saw a couple decent sized spiders in the pool area.

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

if i wanted clean towels it was my responsibility to take the dirty towels to the laundry room and exchange

only one dryer worked on the laundry room

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat

the guest laundry room washer was broken and the smell of marijuana was coming through the room vents

the laundry facilities are super helpful

dryer in guest laundry not

quarters to use laundry facilities

the laundry room could have been bigger

i liked the bed and the easy laundry with soap at the front desk $1.00!!

supposed to have a laundry center but it was non-existent yet it was in the room info

to find the water fountain needs to keep clean the guest laundry room and washer door was

there was a laundry room or storage room nearby

needed to do laundry and it was no charge, wow, this was very good, never ran across this

was no clean towels available there was only one person doing laundry for the entire hotel

we did not use the pool or anything like room service or laundry

very clean hotel. the bar was nice. the beds were comfortable.

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel

website said it had a pool and when i get there pool is gone in place of a gym.

and you have a shuttle

shuttle rides

we were a family of 4 (dad, mom and 2 kids)

we were a family of 4 (dad, mom and 2 kids)

free parking and clean room overall.

parking was plentiful

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

was within walking distance to our archery shooting venue which saved me time and money for parking

it was clean and there was a variety for breakfast

the rooms were clean, beds comfortable and the breakfast was good.

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

limited breakfast options. other than that, nothing negative here.

room was nice and clean, parking was easy

was very clean, breakfast every morning

like the laundry facilities

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

room very clean, laundry facilities good

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

this is the weekend fir big basketball tournament and not having the laundry option was

not enough parking, adult breakfast way too expensive.

shuttle service to the bourbon & beyond event

2 nights with 3 kids to visit kentucky kingdom

no free breakfast. no streaming services on thr tv

laundry and gym has a faulty card reader

i also like the laundry room

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

i liked that it was 15 minutes from everything and they had free laundry facilities.

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

wish the pool was open but all good

pet friendly, super convenient to the airport and expo center where our event was being held.

bonus: pet friendly

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

laundry in sight

the hotel rooms added kitchenette is a big plus as well as the laundry room.

breakfast was pretty good

free parking, very happy with our stay

the bar needs to be open later than 10pm.

restaurant or bar not open

the pool was not in use

we ate supper at the bar area and it was excellent as was the breakfast

breakfast was excellent:tasty coffee; eggs & omelet excellent; service excellent.

you also can use the laundry room or buy some snacks and drinks from a little market

convenient laundry room

modern facility with pool and laundry

easy way to find quarters for laundry room.

breakfast was great the staff was awesome, my daughter and i will stay again. thank you

check in left me with one of the rooms next to the laundry room

there was no shampoo or laundry bag in room

laundry rooms

as if it was flooded before and now it smells like wet old laundry

the cabinetry in the room. the fridge was in cabinets, had a small kitchen area. it was nice.

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

pool closed at 11pm, kids just ignored

for the price, room service and a mini bar would have been nice.

thought that they had a bar where you would unwind and watch the games

my room, the pool, and laundry room was clean

at the front desk when we were checking in and everyone else from there on was so nice about the kids coming

great sized room beds and pillows very comfortable good on-site parking close to airport

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

room was spacious and we didn t feel crowded with our 3 kids

i had an issue getting my laundry cleaned, it was never sent out.

free breakfast did not exist

location for airport as well as kentucky kingdom friendly and professional staff clean rooms nice pool and

shuttle drivers were the best

plenty of room, really enjoyed this stay excellent hotel, a free breakfast and a slightly larger pool would have

oh and the breakfast along with that staff was phenomenal too

the hotel had ample parking and was near lots of stores and restaurants.

there was ample free parking and access to the hotel was easy and convenient

pool was small but nice water temperature okay one day was warmer then the other and the fitness

the staff said they chased kids all night

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

we were there for a volleyball tournament, and the shuttle service to and from the convention center was

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

parking lot was absolutely terrible

free airport shuttle and friendly helpful staff.

breakfast was great, ac cooked the room wonderfully, the beds weren't very comfortable but still

ease of check-in & parking

the breakfast was really good, and the shuttle service was good

pool was really nice on such hot summer days

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

pool was closed due to ph level, so kids couldn't swim

clean, comfortable, nice pool area, large rooms.

the breakfast was delicious

someone threw gummy bears down all over and our kids seemed to find every one of them

nice big room. great bed. great breakfast. close to downtown

heck… after the hotel staff yelled at my kids i didn’t even want to mention they had random people bothering

fridge wasn't cleaned out from the previous guest but it was late and my kids already fell asleep so i left

the kids lived it also

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

parking is tight and the location is not the best.

awesome hotel. bed,exercise room,pool all great. clean rooms and a great staff.

clean hotel throughout the lobby, the halls, the elevators, pool and fitness center, and the guest room

fitness area very clean and stocked with water and towels

everyone from front desk, laundry to housekeeping felt like family

the fitness room was also good size and had several options

rooms were spacious and the breakfast was good. we got to enjoy the nice outdoor pool.

with 2 kids, all night we could not sleep

the pool was small. the kitchen area for the breakfast was very small.

breakfast was great! dining area clean, food refilled quickly. friendly staff.

it was icy in the parking lot but that was only one day

loved the free breakfast with many options

i enjoyed sitting by the pool or sitting in one of the many patios

100 dollar pet fee

clean & spacious property lots of parking, happy hour each day with free drink options, quiet and family/pet

the lobby was incredible as well as the bar which the bartender was super nice

they didn t have room service. you have to request fresh towels.

cleanliness and the breakfast, which is just a little cold. it looks amazing.

staff, clean common areas, pool and room

pool area too small, couldn t swim like we wanted too because there were so many kids, it was

the wifi was slow

that it had a kitchenette in the rooms

good breakfast and amenities

but the kids loved it

clean and laundry facilities

only stairs available to use during this time were through hotel laundry quarters

the facilities such as laundry, gym and pool were also a bonus

amazing staff,safe parking space, good spacious rooms and amazing breakfast spread

i enjoyed the heated pool and the gym area

to everything you really need, facilities were clean, laundry room available & front desk was helpful

the wifi was strong

i understand covid but i have stayed in other hotels recently and they still perform room service in the mornings

i watched several people sitting in the bar area go to the snack and drink area by the front desk and just get

kids were running around the hallway above us and we could hear them the whole time, but that isn't