laundry was in a wonderful area

wifi code didn't work

it's more logical that extra fees should be charged only if the pet makes a mess, shed hair, etc

very clean and nice room. plenty of parking for my truck and trailer.

was closed and the site said it had a pool all 3 kids were disappointed cause they couldn't

the pool was cold, but that's how it should be

the breakfast was good, the pool was nice, and though we didn't spend too much time at the hotel, it was perfect

small pool

the eggs at hot breakfast werent good at all.

kidsfamily next to our room had a crying baby

away from restaurants and other amenities like laundry because the location didn t have a laundry facility

i wish that it were slightly cleaner and that they had guest laundry.

staff was beyond amazing! they also had the best breakfast i have ever had at a hotel.

very quiet with safe parking

comfort beakfast swiming pool fitness

clean room laundry facilities breakfast location

couldn t break it up because she was too busy answering phones, checking people in and doing laundry

the room was so clean and comfortable and the breakfast was really nice with several options.

didn t eat the breakfast

modern/sleek design, breakfast area was outstanding (food was okay), side entrance near parking was convenient

they are white so i assume bleach is used to wash the laundry

i knew room service had closed

easy access to the casino

also the spa was really relaxing

i was disappointed that the pool and hot tub was shut down.

the breakfast was great, the rooms were clean & hotel staff was friendly. will stay again.

breakfast was great

the staff was accommodating and the breakfast adequate

they had a lot of breakfast selections; i

location, facilities and breakfast were very nice but the outstanding feature of this place is the host, teresa

laundry services but liked how it was a locked room so didnt have to worry

wifi seemed a bit slow--though we did only use the free wifi

the breakfast was nice, the pool was awesome

breakfast was really good considering the covid rules in place, with a wide variety to chose from

the facilities were very clean, bed was comfortable, the gym and pool stays open later, n the breakfast food

tight parking in my semi

no eggs for breakfast

parking was convenient

no breakfast offered

it didn t have a swimming pool.

breakfast is bad..just cereal..coffee was good..

a big storm had just come through so there was no wifi but that was ok

breakfast could b better

the rules for pets kept changing

the room was clean and comfortable. plenty of parking. close to all the attractions.

drywall falling from ceiling, towel bar broken, tub slow drain, caulk moldy, carpet dirty

the wifi seemed overwhelmed by traffic as it was either slow or didn t work at all

and breakfast items were getting low but a staff member was present i think waiting for them to empty

, breakfast, and clean

wifi was fast and free

and elevator was broke had to carry everything up to 3rd floor, guest laundry had no heat in dryer

we were given a room outside the laundry room &they blasted music at 745am

laundry facility was free

good selection laundry available

that the room with the children was directly across from the staff laundry, which was loud

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

stayed there for 2 nights and wanted to use the pool

very clean, good breakfast

the pool

the unexpected, undisclosed and costly pet fee

was in our price range, but you get what you pay for. breakfast was offered.

breakfast was disappointing for a comfort suites

the breakfast was simply awful

they dont have breakfast

could not connect my fire stick to wifi

good breakfast. good size rooms. friendly staff and very clean.

nice indoor pool and workout area

clean, comfortable, good breakfast, good deal

we appreciated having a fully functional kitchen & hot tub! very nice rustic cabin!

the laundry facilities were free and in good working condition

i lived my room, and the free laundry facilities

that you could do laundry and relax and swimming pool play games

parking could have been a little larger lot.

pool area was dirty with hair on floor around the

laundry was piled up in hallways for days

pool was small and warm, which my kids enjoyed

breakfast was not great. i may be spoiled by the hamptons.

clean breakfast was amazing!

reading lights, comfy beds, ample space, good breakfast

in bathroom, floor seemed sticky, no blanket on bed, towels rough, breakfast way below par--might as well not

inadequate amount of bath towels. advertised free breakfast but nothing was available.

i will say is i wish they had a better breakfast selection, what i mean by that is when i have stayed somewhere

friendly, courteous staff. clean inside and out. could have had more options for breakfast.

the breakfast was not great . only pastries and drinks were available.

the room didn t even smell like they re pet friendly like other places but they are

needles outside i parking lot everywhere

someone throwing up in the parking lot

parking was a bit cramped

parking lot had people working on cars in the back lot

swimming pool was dirty, laundry impossible to use

was snooty went to the laundry room to get new towels and turn dirty towels in the housekeeper was rude and shut

the staff cursed us out for putting dirty sheets in her laundry, laundry basket, the management, embarrassed

desk about fresh towels she said i needed to come get them, i also told the front desk that the laundry rooms

i wish the laundry room excepted cards as well. who has 8 quarters anymore with this

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

room was clean but no refrigerator and all my food went bad witch can't replace love the laundry idea was

work at 3 am - no sleep - no one at desk upon arrival - garbage back at door when i arrived with laundry- never

table uneven, microwave-diry, other people's laundry - towels and wash clothes left in the room, bed spread -

very disappointing but i really appreciated the discount i received on pet charges as compensation

the property was clean, and we appreciated having access to a laundry room

staff, laundry not available because of broken machines

guest laundry and gym

laundry facilities on site

breakfast was very good

modern design, clean, delicious breakfast, friendly staffs

the pool area was very nice & clean

gym is basic hotel gym, however equipment is well-maintained

the breakfast was fabulous lots of variety love it ud83dude0a

a 4 block walk to 4th street, parking was affordable, quiet at night, nice breakfast, very friendly, helpful

no laundry no microwave in room no vending/ice machines no tv channel guide

very nice to have a free laundry machines to use. pool was great

amazing pool, free laundry!

the laundry mat and ice machine is out of order

for a room for 4 people and when i asked for more i was told they had to get them out of the laundry

the breakfast was lame. offer something healthy along with pastries! my wife is diabetic.

breakfast

in-room services didn't start until 9:00am and ended by 10pm

the hotel is super clean, very cool, artsy building! love the spa and the gym

breakfast was not included in the rate but it was very good and reasonably priced

laundry amenities and kitchenette

spacious room, full kitchen, stylish decor nicest place we ve ever stayed for this price!

kids enjoyed the pull out bed

cleanliness, staff, breakfast

they had 5-6 kids ranging from 1 year old

indoor pool could have been heated for this type of year but was still enjoyable to the kids

the swimming pool was not available.

indoor pool could have been heated for this type of year but was still enjoyable to the kids

breakfast was good , clean hotel , staff was extremely nice

shuttle to the expo was awesome

excellent hotel if traveling with your pet - dog bed and bowls are provided - and the staff was super friendly

could use a grab bar in the shower

partner could not access the wifi on her phone

also - the pet fee is $150

was very dissappointed that the bar and restaurant were not open on monday night

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

i loved that it had a pool, gym and bar area, with breakfast included for a good price

the entire staff was very friendly and room service did an excellent job of keeping the room clean during our

pet-friendly and hot breakfast offered.

were no amenities except laundry which wasn't necessary for us

no vending machine for even coffee let alone laundry use

that it has laundry facilities on site. and the pleasant atmosphere.

the laundry room was nice even though some were out if order and we lost some money

people hanging in parking lot, bed was hard, i requested for extra pillows and blankets that i didn t get

parking expensive, road noise from interstate, food and bar expensive, no laundry

in room book says daily laundry service monday to saturday but upon depositing laundry on saturday morning before

find any laundry bags that are usually the norm in most hotel closets to pack up dirty clothes

where to wash your laundry

thing i would recommend is microwaves in the rooms and laundry on-site

liked that they had coffee at all times of day. had a place to do laundry if needed it.

lots of parking..

the kids loved the pool area especially,very clean too

hotels have opened the pool area

loved the continental breakfast

wish that room service had been available

we had ere also very pleased with you being pet friendly and treating our dogs so well

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

accommodating to early check in

we were able to meet with larry johnson and he took my kids and myself around and showed us the oak room and

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

pool was closed gym closed breakfast was nasty

240$ a night is a little steep. used bar of soap was in shower.

gym , restaurant, game room and pool were all closed

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

i would have liked for them to have a guest laundry room

no hot tub or laundry area for guests. not really really a relaxing place.

24 hour gym access

guest laundry also a bonus

hard bed, very loud a/c, if you are on the 3rd floor it's the same as the gym- extremely loud

flat sheet wasn t tuck properly, and duvet had a pet smell

close to riverfront, 4th street live was two blocks, the restaurant and bar

we even had an delay the next day with our business in town and they allowed a late check out

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

no room service still

kids enjoyed the indoor pool

the pool was so clean

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

the staff are all friendly and helpful, it was very clean, and the lobby bar had excellent food

the shuttle to the airport is excellent and 24 hrs

check in, valet assistance, restaurants staff, and the ladies for my room services.

i would love it if they ran a shuttle after concerts

the pool needs to be a few degrees warmer

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

the wifi and could not use it because it was too slow

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

breakfast is not free.

there were also no laundry facilities

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

beautiful decor, a rooftop pool with a bar and cabanas

spa prices higher than quoted online

also the outdoor pool area access is closed when the pool closes so i could not go out there after we got back

needs to be shut down, so they can perform a thorough cleaning in all areas from the lobby and laundry room area

no pet allowed policy

the staff were very friendly and accomodating. breakfast was good and location was great.

one ev charger on property

the parking was convenient

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

dirty rooms, cold room service meal, forgot beverages but charged the same, rude staff

coffee pool and hot tub open entertainment breakfast

gym towels, wipe off cleansing sheets, cold water, mats, weights made it complete

the pool was awesome and the hot tub even better

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

laundry facilities are downstairs with a great-looking fitness area

no pool or fitness room.

this is the first hotel we have stayed at that had games in the lobby for the kids

however, hotel s bar was the part of the stay

there was no free wifi or continental breakfast and the free coffee bar was a keurig at best

location , room, restaurant was amazing .. room service, the location

room service messed up our order, fixed it, but left our tray out side our door for two days

the restaurant and bar downstairs were outstanding

room service was a little slow i called and order extra towels it took over an hour and a half to

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

the front desk had no change at any point for the laundry facilities and there was no change machine

no change for laundry machines

pool was closed no hot breakfast ice machine broken mold in bathroom ceiling and where there had

pool was closed at the last minute

friendly staff, nice pool, rooms were clean and spacious, breakfast options were fairly good.

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

it was centrally located. the restaurant and a bar was within the facility.

the restaurant and bar downstairs

that bar and breakfast were not available

location was good & not crowded. on site laundry was convenient but pricey.

nice staff/ clean/ friendly/ free breakfast

could have more options for breakfast

it's a no smoking room for almost 200 dollars

i wanted a clean room, with room amenities, a free breakfast in a safe location

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

laundry room nice perk

from the staff wasn t too pleasant they didn t have our kids close to our room we had to rebook them and

breakfast was great as well as the location.

too many kids

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

the staff was very friendly especially the guy during breakfast.

we will definitely come back and stay longer so we will have time to enjoy the pool

place in downtown, but there were loud kids outside of our room in the hallway late into the night which made

only thing to complain acout would be the wifi

the pool was closed because of the virus but understandably.

many kids that were staying at same time a little loud

the pool was very clean and outgoing the breakfast was delicious

the pool was very clean and outgoing the breakfast was delicious

t do more laundry

the fitness room was well-equipped although some pieces needed repair

close parking was limited.

no coffee and water in lobby, breakfast is so so.

parking was easy and felt secure for vehicle

breakfast left a little to be desired but was as advertised.

breakfast was poor - it looked nice and everything was clean, but the eggs and sausage weren't

lobby is beautiful and parking was great

we had a pet friendly room that reeked of pet urine. not nice.

breakfast, pool, and location

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

kitchen area was a bit beat up- but clean and for it being a hotel i thought pretty darn good

the stay, there was a group of kids staying and because of that, the pool and hot tub were closed, kids ran the

for early check in,late check out,and room switch were all denied

the gym had all the required equipment, a swimming pool, and laundry facilities

facilities, breakfast, comfortable well equipped room

swimming pool, the gym, washer/drier were highlights

wifi was down during trip, condisending staff

the pool area was clean and nice to hang out on for the kids

when we got back friday and saturday night there were absolutely no parking spots left so we had to make our

nice breakfast packets even though covid prevented self serve

end up eating breakfast there at the hotel because there is crackel barrell right across the parking lot so we

property is adjacent to a cracker barrel, which is an easy walk across the parking lot

decent size room with a kitchenette

while the cost of laundry was low, working the coin collector on the washer was hard to operate, and i had to

the man in the laundry room came to the desk and asked if we ve been helped because we were waiting so long

room was next to maintenance and hotel laundry, so the noise of doors closing kept us awake

it was great to be able to do laundry for only $2 per load

kids in room next door

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

didn t know that we overlooked a bar that played loud music until 1:00 am

breakfast, bar and workout facility was very good.

pet friendly

great bar and the room was comfortable and clean.

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

the rooftop bar was also picture perfect

very pet friendly hotel

pet fee

we enjoyed quick breakfast at the cafe and loved the rooftop bar for great cocktails and atmosphere

the laundry area was ok

there is a gym and laundry facilities

laundry room, exercise room and pool were all closed

it was nice i wish the pool was open but i understand

i also liked the parking availability

quarters to use laundry facilities

i liked the bed and the easy laundry with soap at the front desk $1.00!!

dryer in guest laundry not

the laundry room could have been bigger

the laundry facilities are super helpful

this is the weekend fir big basketball tournament and not having the laundry option was

kids eat free breakfast

bar onsite and restaurant on

we all enjoy this day nice pool good breakfast would definitely stay there again

expo parking can be up to 20$ its nice that they have a shuttle for free that can take you back and forth

we did not use the pool or anything like room service or laundry

very clean hotel. the bar was nice. the beds were comfortable.

to change room because first one smelled like kitchen, probably had some ventilation from the kitchen just under

the room service would be more for my money

staff location and shuttle service

didn't like that the pool was cold and it was an indoor pool and there was no jacuzzi and or hot tub

the gym tv did not work

they have a shuttle which was very much appreciated

free parking and clean room overall.

very many choices for breakfast, and everything closes down early to include the bar area which i understand is

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

carpet needs to be replaced with floors especially if pet friendly

a mother with a child came down late for breakfast, and the kitchen was closed

location and laundry facility great

i like the cleanliness of hotel and the access to laundry was a bonus

need to repair the front entrance off of crittenden because its quite a bump into the parking lot

our stay there and the free shuttle to the fairgrounds was great

bonus: pet friendly

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

towels were plentiful and room service came daily

should have been a little less expensive since no extra's ,breakfast bar and gym not available due no cronos

then to find out the facility was not having breakfast they had to close down including the gym the people at

parking

we walked to pool so i could give my kids the towels and he was almost screaming at my kids to hurry up and

location and dark back parking lot. need lights there

he would have shared if they asked, but these girls waking down the street showed up in the pool area

someone threw gummy bears down all over and our kids seemed to find every one of them

i needed quarters to do laundry

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

other marriot property were shuttled so since our hotel did not did this it cost us $15 a day for parking

i couldn't sign into the wifi

pool room needed more ventilation

sunny outdoor pool area and plenty of coffee available

very close to airport, 24 hour shuttle, 3rd party parking on site.

pool was really nice on such hot summer days

it also has a nice outdoor pool

there was no place to sit when we went down for breakfast

i had an issue getting my laundry cleaned, it was never sent out.

and room service was knocking on the door 3 hours before check out

in town for motorcross race staff was excellent and shuttle service absolutely wonderful

the parking was ample and secure

was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

accommodated us with an early check in

shuttle on demand

breakfast was just ok.

my room, the pool, and laundry room was clean

staff and the quiet and my kids loved the pool and it was closet to kentucky kingdom and the food in the

the pool could have been deeper and maybe a hot tub added

my favorite was the 24 hour gym and the breakfast bar was amazing as well

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

would have preferred if this location had an indoor pool

breakfast needs work. and they should have said that the pool was not open. disappointed.

the pool was closed, and it was almost 90 degrees.

unclear if staff was moving boxes or kids playing

breakfast was vey excellent

first night there were bags of dirty laundry and garbage in the hallway

not having laundry room for self laundry. no microwave in the room.

was near the amusement park, which we were not aware of, and the hotel was filled with kids and teens

bummed their pool wasn t open

very noisy tons of kids roaming the halls being very loud well into the night

laundry room needs to be cleaner

absolutely loved the game room , full refrigerator, and full kitchen . thought the

full kitchen with dishes and cookware

love having full kitchen for the price

decent fitness center

laundry was broke ,no sign on it and ripped me off 2 dollars.

need clean laundry

this hotel is right at the entrance, so we were able to walk over and save money on parking

every single plane above hotel (few feet away) is really hear loudly, so as any car movements on parking lot

broken glass in parking lot.

and trashy in back - where our toolmaker was / people with pets in back - $15 each pet per

wish the bar would have been open so we could of had a night

what they considered to be handicap was that there was a shower chair, a taller commode, and a bar on the wall

the entire room reeked of pet urine

pet friendly, which is fine

there was no shampoo or laundry bag in room

laundry rooms

check in left me with one of the rooms next to the laundry room

as if it was flooded before and now it smells like wet old laundry

the pool area needs to be kept up a little better and should be behind the hotel and not in the parking

was no mini fridge in the room there was no guest laundry i put on website breakfast was

whenever i tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5

laundry room although it's indicated on their list

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

vending machines always broke or empty,laundry never

i liked that it was 15 minutes from everything and they had free laundry facilities.

i also like the laundry room

laundry and gym has a faulty card reader

clean hotel love the kitchen and free laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

laundry services is located in the most unsafe area of the property and has no cameras for safety

room very clean, laundry facilities good

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

have a laundry basket with extra towels in front lobby for guests

like the laundry facilities

was no clean towels available there was only one person doing laundry for the entire hotel

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

to find the water fountain needs to keep clean the guest laundry room and washer door was

there was a laundry room or storage room nearby

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

then when we leave he s in laundry room just looking at us

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

across the hall was the laundry and maintenance room

location, laundry area, breakfast, hot coffee, comfortable rooms.

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

pain peeling from the ceiling, cobwebs in corners, weird musty smell, lots of trash in parking lot

they do allow pets so perhaps someone's dog slept on that bed

and the worst thing was that it's a pet friendly motel

laundry facilities are good

laundry room only accepts quarters, but there was no vending for quarters

on site laundry and 24 airport

guest laundry machines were few

very cumbersome to do laundry to get change from desk and 50% of machines were down

no quarters available for laundry facilities.no vending machines.

electricity wiring, no bedding even when asked we were told there wasn't any available so my kids had asleep on

wifi connection sucked!

the breakfast hours could have been at least another hour. the hours were from 6 -9.

breakfast was great and location was great and free dryer very great