laundry & cleaning staff very pleasant

wish the pool wasn t closed

nice spread for breakfast

breakfast was typical for such hotels

pool has way too much chlorine. my kids didn t enjoy swimming at all.

pool, fitness room, breakfast, laundry room were all amazing

laundry room detergent dispenser is managed by a third party and ate my money (was out of

minimal supplies: no conditioner for shower, no plastic laundry bag, etc

to the interstateplenty of parking, even for a church busgood breakfast varietyrooms were clean and beds were

it was clean and a nice sized room, also the breakfast was excellent

3- after 4 no laundry, can not request wash rags, towels

3- after 4 no laundry, can not request wash rags, towels

hallways by laundry smelled really really bad

breakfast could have had more options. it wasn't fresh or much of a variety.

indoor pool is very nice

should go until 10, pool was a little dirty

pool didn t seem as though it was maintained as the water had a odd color and water didn t

the breakfast was good

didn't like that the pool wasn't heated

breakfast and the room

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

the noise didn't bother the kids at all, they slept great

clean room with great breakfast

the kids were not being particularly loud, though, so maybe the walls/floors are not as soundproof as

the kids enjoyed the indoor pool and the bathrooms and floors close to it were kept clean, making bathroom

the breakfast was very good

parking lot

even with it being busy there was plenty of parking

wifi was horrible- could barely check my email

good pet friendly hotel for the price you pay

great location with plenty of restaurants around.great breakfast options

breakfast was great

maybe the parking could be a bit bigger.

pet friendly hotel but you couldn't tell, its so clean

parking was tight in terms of number of spaces.

breakfast was a great variety, fresh and hot

wifi was good

breakfast was ok, however, for the cost of the rooms during special events (derby), it would be

could have been a little better breakfast. but other than that, it was a great place to stay.

the full kitchen in the room

the wifi was not working and the tv channels were few and far between do to the computer system being

we didn't use pool or gym

what breakfast???

no breakfast. in a relatively safe area. friendly staff.

there was no breakfast

the breakfast area was to small and crowded

en though i requested an early check in

i had to dispose of my dog's waste bags in an indoor trash can by the door next to the laundry facilities

i used the laundry facilities, it worked out ok

there was 16-wheeler truck parking spot and one of those trucks had its motor running all night long and kept

the breakfast was excellent

clean, pet friendly - great breakfast

is the first hotel that i seen with free laundry free washer and dryer that you can use and that was all nice

wifi was iffy, it kept cutting in & out, i had to use my phone as a hotspot

breakfast was wonderful

the breakfast is good and hot

i enjoyed the hot breakfast and heated indoor pool.

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast,

otherwise, the room was great, loved the kitchen/dining area

by the time i got one, we were running late and missed the airport shuttle

breakfast....need to more

air was off when we got there so room was hot. pool area was dirty from the night before.

has laundry on the second floor if you need to throw something in the dryer real fast like we had to

few parking spaces in front of building

free parking, excellent breakfast and courteous staff

they did not even do room service for a

they got me an uber because they didn t have enough staff to shuttle me to airport

no quarters available for laundry facilities.no vending machines.

pool room was very hot

the pool was a little cold

with 2 kids with us, the deadbolt on the door didn't lock either

breakfast

laundry facilities are good

guest laundry machines were few

the only problem was their laundry facilities or not working if they have been working they would have got a

on site laundry and 24 airport

very cumbersome to do laundry to get change from desk and 50% of machines were down

laundry room could have been closer

roaches. laundry room always out of order

facilities were unsanitary, the iron in the room had burnt plastic on it, the guest laundry wasn't working, late

laundry room price

free wifi was good,

but no laundry facilities the dryer was broken

microwave and no laundry area, and staff at front desk is very rude

questionable activity going on in parking lot late at night

they do allow pets so perhaps someone's dog slept on that bed

many many homeless asking for money and one pooped in the parking lot

that checked me in kept on mumbling and cussing underneath her breath because i asked about the laundry room

was no mini fridge in the room there was no guest laundry i put on website breakfast was

stains on laundry

way there got dropped off and told me i could not book the room because my wife had her head on a laundry basket

laundry room although it's indicated on their list

laundry hours

there was no shampoo or laundry bag in room

as if it was flooded before and now it smells like wet old laundry

laundry rooms

check in left me with one of the rooms next to the laundry room

the pool was amazing, super clean rooms and awesome staff. would definitely stay here again.

updates in rooms. indoor pool.

pool was dirty and it got worse after the grass was mowed

the parking is very limited

great morning breakfast too

great breakfast selection esp

the breakfast was really good, and the shuttle service was good

left for airport at 3:00 am breakfast was not made however given an snack

plenty of parking spaces are available at the hotel

not enough parking for the amount of rooms. only allowed one car per room rental.

and shuttle service was a bonus, they would take us in 3 mile radius of hotel which was nice

of hotel, breakfast and coffee was a welcomed bonus, convenient ice machine and laundry on each floor was amazing

i needed quarters to do laundry

the breakfast was delicious

pool room needed more ventilation

indoor pool

but the young lady who checked me in was nice, explained the laundry situation, (that s how i knew to go next

lack of laundry facilities

limited parking. the hotel is a little too pricey for what it is.

the shuttle takes you to the airport as well as a selection of local restaurants

we were there for a volleyball tournament, and the shuttle service to and from the convention center was

i had an issue getting my laundry cleaned, it was never sent out.

the service at the bar in the bistro on wednesday night 10/24/19 was excellent!

it because i was just involved in a domestic abuse and needed somewhere to go with me and my two kids to stay

and room service was knocking on the door 3 hours before check out

pool was very small, no complimentary breakfast

my room, the pool, and laundry room was clean

a couch in the sitting area was great for the kids to hang out on

parking was limited, but a large event was going on. and surprisingly no one got towed.

the breakfast was delightful

room was spacious and we didn t feel crowded with our 3 kids

not having laundry room for self laundry. no microwave in the room.

first night there were bags of dirty laundry and garbage in the hallway

the breakfast buffet and the staff were wonderful. it was clean and comfortable.

my kids no longer eat off the kids menu, and the adult menu did not have a good selection of kid

bummed their pool wasn t open

laundry and gym has a faulty card reader

i liked that it was 15 minutes from everything and they had free laundry facilities.

i also like the laundry room

like the space kitchen but no utensils or dishes due to coronavirus free laundry

clean hotel love the kitchen and free laundry room

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

like the laundry facilities

room very clean, laundry facilities good

laundry services is located in the most unsafe area of the property and has no cameras for safety

need clean laundry

laundry was broke ,no sign on it and ripped me off 2 dollars.

it was clean and there was a variety for breakfast

was way overpriced and no parking because they were selling parking spots to concert goers

needs indoor pool

supposed to have a laundry center but it was non-existent yet it was in the room info

needed to do laundry and it was no charge, wow, this was very good, never ran across this

there was a laundry room or storage room nearby

to find the water fountain needs to keep clean the guest laundry room and washer door was

was no clean towels available there was only one person doing laundry for the entire hotel

the hotel rooms added kitchenette is a big plus as well as the laundry room.

laundry in sight

location to expo center. breakfast buffet, laundry, and newness of hotel. lots of parking.

the dinner provided by the location was so appreciated and delicious. breakfast was tasty

parking was easy and free

i like the cleanliness of hotel and the access to laundry was a bonus

location and laundry facility great

breakfast was decent, and restocked periodically

we loved that the gym had a peloton bike-- huge plus for those who travel but still try and get in a quick

saline pool, kitchenette, free breakfast, comfortable bed and pillows, patio, modern decor.

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they

to me was the first room down the hall from the desk, across the hall from housekeeping and laundry

then when we leave he s in laundry room just looking at us

across the hall was the laundry and maintenance room

location, laundry area, breakfast, hot coffee, comfortable rooms.

the laundry room is limited 1 washer 1 dryer it should be 2 washer and dryers

dirty laundry in the hallway all day and evening giving a terrible smell. no toilet seat!!

parking lot was small

towels were plentiful and room service came daily

breakfast was better than expected for the price of stay

this is the weekend fir big basketball tournament and not having the laundry option was

kids eat free breakfast

pool was pretty small but sufficient for my kids to swim, the room was nice and quiet and the beds were super

breakfast not free, not much parking available

the pool for the kids was great

host kept the pool open after hours so kids could swim

the surrounding area which made me feel slightly uncomfortable leaving my car in the outside parking bay however

which did not work for 4 of us, we needed 2 queen beds so we did not have to share the bed with kids

the restaurant closed early due to being slow so i could not order room service.

room service was good

we did not use the pool or anything like room service or laundry

need a golf cart so they can move around parking lots

and you have a shuttle

hotel shuttle took us to the stadium, then a short walk back to hotel

very clean hotel. the bar was nice. the beds were comfortable.

the laundry facilities are super helpful

the laundry room could have been bigger

quarters to use laundry facilities

dryer in guest laundry not

i liked the bed and the easy laundry with soap at the front desk $1.00!!

only one dryer worked on the laundry room

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

they have a laundry room which is very convenient

and there laundry service is kinda on the high side which i just walked across the street

much activity, there was a disturbance with another guest having their clothing stolen from the laundry, the

liked that they had coffee at all times of day. had a place to do laundry if needed it.

depending on time of day it took a bit to get out of parking lot

use to have a bar set up, but no longer does with new owner

they even had a nice little bar with a little bit of food for the menu to fill us up after a long day

nobody told me that they had a little bar and restaurant there

laundry room - 2

was discriminated against both me & my guest we tried to enter the laundry room with our keys several times the

the room service was not done after first day

pet-friendly and hot breakfast offered.

spelled of dust/smoke, no hot water on arrival, gym closed, area just outside hotel had what appeared to be

pool area smelled super strongly of chlorine. eye-watering.

convenient location, good breakfast selections, very clean and quiet.

advertise with a full restaurant and bar but actually have no restaurant or bar

late check out was very helpful

the breakfast could have been better.

there is a gym and laundry facilities

the laundry area was ok

laundry room, exercise room and pool were all closed

indoor pool, comfortable bed, convenient location, great value for the price, rooms with small kitchen

the spa tub can be cleaned a little better, check out at 11am instead of 12

no breakfast offered

the staff was extremely friendly and i love that there s a gym

breakfast could have eggs

of the machines in the gym were broken

even the outside parking lot and all was clean

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

laundry facilities no option for single load packets to buy

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room,

staff pleasant and helpful, parking great one level. laundry facilities great.

could not use wifi

laundry facility was convenient

the laundry

i could laundry my clothes, and buy water and paper toilet from gas station next door

laundry facility on site

no change machine for laundry.

no bag for dirty laundry in the closet like most places provide

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area

laundry machines were down and lack of drinking water in the vending machine

the guest laundry closed at 9pm which i think is too early

breakfast was amazing withblots of options.

coin laundry available for guests, with new washer and dryer

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

the laundry/vending area was nice, but only had one washer and one dryer

laundry facilities didn't work with a normal load

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a

was located beside laundry room and it runs all night

the kitchen was the best part and laundry.

laundry sat in the hall for 5 days

(disability rooms ,#'s 118 ,119) rooms are in an 'l' shape around the kitchen with an opening from the kitchen

laundry room inaccessible

the location, and they actually do allow pets for a $10 fee.

the staff was mean and rude about everything we did. paid for a pet fee and still got in trouble

one also kept rubbing on my car in the parking lot

i'm not judging them for being on hard times, but there were kids still playing in the parking lot at 1am when

no cleaning in four days, couldn t get anyone to pick up my tray or trash, not even a plastic laundry bag

i was a little disappointed that there was no complimentary coffee bar in the morning.

check in, valet assistance, restaurants staff, and the ladies for my room services.

gorgeous lobby area, super bartenders, helpful staff, close to downtown sites, free airport shuttle, well

room service breakfast (eggs, potatoes, bacon) could have been better.

laundry not working properly,they said deluxe breakfast but only bread,cake pan waste breakfast

the pool was a nice feature also having laundry facility was good

pool was broken, 2 choices for breakfast, powdered juice, room filthy, laundry room, disgusting

no drink or vending machine, no laundry on site and no business center.

laundry room out of service

the staff was very accommodating and it was easy to do laundry there

convenient laundry facility, since i needed to re-wash uniforms for a weekend basketball tournament

there was a pet precisely in the room

i liked the location, beds were comfortable and the pet fee was not bad at all!

breakfast was overall very good

price was good, pool was fun and great for the kids

communication and maintenance. pool had food laying around garbage cans over glowing ect

in the rooms, bar across patio door was broken, renovations everywhere

after we enjoyed a delicious meal at olive garden across the parking lot, we were able to sit in the beautiful

returned from sightseeing and were ready for a cool dip in the pool, only to find out there was a chemical issue

facilities: laundry room as very satisfactory

beds are super comfortable pool and hot tub were great staff was wonderful and the food spread in the evening

guest feedback regarding stay at drury inn room 437 with special consideration for pet accommodations and

we enjoyed the hot tub and kids loved the pool

the fact that people let their kids run up and down the hall.

laundry was free if you had own detergent

there was free parking

i called the reception for room service to carry my luggage to the lobby from my room, and the receptionist

small pool, but great for one night for kids to burn energy

very clean rooms, pool was nice, staff very friendly

guest laundry also a bonus

noise the whole time it was on, after checking in i discovered it is $22 a day for parking and wifi was not free

this hotel, restaurant and bar certainly delivered

i used the gym in the morning, which was clean, easy to access and available 24/7

the gym was great. rooms were spacious and comfortable

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

fan, no change machine and no one had enough change at front desk or the hotel shops to use the laundry facilities

the front desk clerk, bar tender and cook/ jack of all trades were also equally good and were nothing but

clean and had good facilities (decent gym, laundry and fresh cold water bubblers)

very professional and friendly staff - wifi was fast and good - spacious room with fridge,microwave, and a desk

laundry service bar shut 2 of our nights' stay (monday and tuesday) location no breakfast

pet fee

the rooftop bar was also picture perfect

the bar genevieve is a must

loved the room and the bar on the 6th floor with a nice view

didn t know that we overlooked a bar that played loud music until 1:00 am

great bar and the room was comfortable and clean.

check in as well as late check out

very nice location clean and comfy rooms big gym

pet friendly

the gym had all the required equipment, a swimming pool, and laundry facilities

unfriendly, and to top it off i had a birthday party for my kids and they were saying i left room of cake crumbs

especially if you have kids there was hardly anything to tempt them

breakfast bar empty two out of the three days

wifi was down during trip, condisending staff

good breakfast, laundry, gym, pool, game room, office, and coffee

room with mini fridge, microwave, tv, laundry area, clean. reception was great. staff was great.

it was very clean employees were very helpful and nice breakfast was awesome

we were in the middle of everything we wanted and the gym was easy to get to

the wet bar sink was broken and the toilet paper holder fell off the wall.

the bar was a little under stocked.

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

wish that room service had been available

the bar and bourbon selection

hotel provides no in-room information about its own restaurants (hours, menus, room service availability)

were great and we loved the shower being in a different room than the toilet especially having kids

inside swimming pool was also nice and clean

out bagged breakfast in the morning was a good idea considering the pandemic

everything but the water in the pool could have been a little warmer

wasn’t able to swim d/t kids throwing football around

the waitress was apologizing for the kitchen staff

were not very comfortable, for the price it should include breakfast at the hotel restaurant, the pool was a

the pool was closed

the kids enjoyed the pool

the kids enjoyed the pool

but just want to use the sauna, the spa is available only between 9 and 5pm, there was no laundry service

there were also no laundry facilities

wish room service would start at 5:30 am for race day instead of 6

last year, the pool was open. yes, we froze anywhere outside the water; with kids, it was great!

for 40 minutes to order room service and the number stayed busy non stop

laundry room nice perk

the very important thing is the laundry option ($1 - washing, $1 - drying) - you will need quarters

we were traveling with our kids

$19 parking yikes! & very small cold pool for kids.

great room awesome staff parking was excellent and breakfast was good

no silverware. kitchen staff were rude.

parking was great

breakfast was good

breakfast staff were awesome

i really liked that we had a kitchen

it could use more sound proofing and self service laundry.

laundry tickets provided in rooms but reception said there was no laundry service, took no

area was very clean and had items that most hotels i've stayed in did not have, the coffee bar was always stocked

food was cold but to there defense it was a really busy day they had a bunch of kids staying in town and we was

the pool is huge

loved being able to do a load of laundry

laundry facilities were great and front desk exchanged for quarters and detergents

very nice breakfast facility

the provided breakfast was excellent and everything was well worth the price and so i would stay there again

kids in the elevator had been at the pool

light switch - each lamp needs to be turned on/off separately, noise at night probably from laundry / washing

free wifi inaccessible unsatisfying breakfast as no hot chocolate for kids....its unacceptable

room service was good too

the webpage i booked from said the hotel had a pool and hot tub and it only had a pool

kids cancer alliance gala

the pool was disappointing, no laundry, no room service.

had the last guests laundry left in our room and overall it was clean but could have used a good dusting and

no hot tub or laundry area for guests. not really really a relaxing place.

i would have liked for them to have a guest laundry room

best hotel tv i've seen and great location and amenities (coffee shop and gym)

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

they are white so i assume bleach is used to wash the laundry

that thr pool didn't stay open all night

to much non smoking areas and only one restaurant open.

price was a bit more than expected however there was a big pool tournament than i didn't know about

no eating, drinking, or smoking on the casino floor, plus mask mandates everywhere was annoying and ruined the

laundry facilities are downstairs with a great-looking fitness area

pet policy and how they interacted with all the pets.

to remind people that comes with pets ,they were moving around the food and bar area too much

no pool or fitness room.

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

only had 3 bath towels & no towels for the pool

we always come back. wish the bar didn't close early on game nights.

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids (some kid of

a nicer bar and restaurant

hotel's fault, but no pool or bistro bc of covid

we loved the decor, the bar area and drinks, and the beautiful quiet room!

room service messed up our order, fixed it, but left our tray out side our door for two days

best hotel lobby bar we have ever been to

the bar area and the rooms

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching