excellent location. helpful friendly staff. great pool. lovely breakfast.

we liked the location, spa & restaurant

room had no wifi, dead light bulbs and a worn, wrinkled carpet so, after two nights, we requested a change

needs a refurb old and tired. wifi not working. shower poor

good comfortable hotel within walking distance of the centre, free parking available at the hotel

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

the bar area

wifi gave lots of problems and didn t always work

it was nice and clean, free parking and big bed.

in pet friendly room

freindly and helpful staff . cosy room . loverly grounds and the spa and pool are really good

bit noises in morning as room next to grass garden and kids screaming at 7am payment was taking immediately when

ordering room service i could hear a member of staff swearing in the back ground

room service was very good

room service was sopposed to be 24 hours

no guest laundry despite what website says

breakfast was beltin , and the spa facilities were great.

faster ev charger.

great little walk around the golf course in the next morning too

room service meal was terrible, chicken was dry, salad covered in sauce and croutons were soft

i brought this to the hotel s attention and was told that the laundry is outsourced and there was nothing

the information book in the room says they have a laundry service but when i asked where the bag was i was told

the staff are amazing they went the extra mile for me and the kids

breakfast and room service

is is our second time staying at the royal toby) we did not use the wifi because of the provider's demands for

get wifi to work, my room was over in the new/modern bit

easy, free parking and fast wifi. comfortable bed.

parking breakfast room staff

the bar was also open still and we enjoyed a nice beer

only get wifi on one side of the hotel tv didn t work in one of the rooms the breakfast wasn t up to

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

the kids running riot up and down the corridors til midnight and before 7am

furnishing in a scrupulously clean room, with a comfortable bed, efficient shower & good tv/wifi

for the money no complaints at all it suits me and girlfriend for our weekend breaks from the kids

wifi didn t work and it was hard balancing the shower heat bcoz it runs off the taps and kept

as well we booked a standard room then upgraded to executive suite for more space i didn't have breakfast but

the downstairs had been modernised and the bar and restaurant areas were modern and clean

wifi was good

tv and wifi worked great

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

poor wifi which i couldnt access with the password provided small rooms

friendly staff, free wifi, dinner really great

poor wifi connection no functioning tv as a result - zero connection for entire stay carpet stains awful

comfortable, clean, very friendly and lots of parking. room services daily. quiet and cosy.

have weddings here, staff were exceptionally nice, room was very clean, spacious, good tv and wifi, close to

dirty laundry (sock and napkin) left on the hallway floor

the room was noisy from the laundry below and the room above

cleaning in access areas meant we had to negotiate piles of laundry and hoovers in the main corridors to get

we opened the towel and there was poo stains on the towel and blamed it on the laundry company

hotel very near to manchester golf club reason for our stay!

ld them but they said it just came from the laundry)

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council

staff very pleasant off road parking very good

being woken up early with laundry carts being wheeled through courtyard.

the swimming pool for the kids

room service was great & all staff very

wifi a bit week.

wifi could be better but no ther complaints brilliant hotel

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

at very short notice (it was a saturday evening when we found out) - brittania was available and pet friendly

nothink maybe bar shutting early

the fact that on booking.com you can't specify you are taking a pet with you. the hotel was fine

convenient, free parking & close to the centre

wifi was free and it had secure parking for my van, the staff was always happy to help i would defo

on the television, one of the showers was not working , a rat infestation out on the front parking area near

i didn t know or use the free breakfast that was supposed to be out or the free wifi which was supposed

doors could be fitted better and the wifi signal should be more stronger on the last floor, otherwise a really

laundry, wi-fi, breakfast

parking

was mouldy and dirty, bed bugs in bed, only 2 towels in room no room service on second day no fresh towels

excellent host.rooms are clean immaculate parking easy i would definitely come again

but for our group it was cheap, but no luxury included a surprize to find you have to pay for wifi

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

location, food, room, parking

small sofa bed for two kids but we made do.

sofa bed for kids was really uncomfortable and both refused to sleep on it - i did and i agree it was awful

wifi was strong and the staff were lovely especially lou in

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

i don't normally order room service but ordered dinner and breakfast as so tired

loved everything apart from the breakfast not being warm/ hot

we received a great welcome and particularly enjoyed the stylish reception and bar areas.

staff breakfast was delicious - needs to pay 5 but worthed

was no heat in room main radiator not working mould not suitable for kids got plenty off pictures off the

negative i have is about the wifi maybe make it more known that wifi is only accessible if paid for as on the

i enjoyed my breakfast and the management very welcoming

it is 100% not suitable for families with kids

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

leisure facilities were great and the kids loved the

the breakfast bar had a decent choice of gluten-free foods, which was a nice surprise

room service was great no complaints at all

didn't use the gym but it looked great

but still a quiet location apart from being close to laundry room

staff excellent, nothing too much trouble and an honesty bar too

there was an honesty bar which felt like a really nice touch and a grab and go breakfast if you had to leave

plenty of parking around the hotel

parking spaces unclear.

the room, location in relation to parking, space and lighting

easy to get too easy parking

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

checking in and out was super easy, they were great with the parking too

good wifi and nice big shower head

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

wifi connection did not work.

gym is handy

150mbps + free wifi which is incredible

very child and pet friendly and the staff were lovely.

whole experience from arriving, checking in was quick and the lift to the spa was a fantastic

rooms are spacious, clean , lovely toiletries and accessories

meal in the restaurant was expensive and i wished i'd used the bar as their menu was better value

nice bar area ,spotless good sized rooms, food in wilfreds restaurant was excellent and the breakfast was

was great, location perfect and ample parking

room where we stayed was noisy , i think the laundry room was next to it

great idea to have a customer laundry room

laundry facility needs to be reviewed

always clean, great staff, having a laundry is a bonus.

room, car park, room service

however we like the fact that it was very pet friendly

i had a comfortable sleep. the kids had fun. the breakfast is outstanding:)

surprise, check in was very nice and easy , room was a nice size and so was the bathroom , free parking and a

food with room service was good and delivered quickly

spa included was lovely

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

pool was run by a private spa people had paid for a spa day and there was kids from the hotel running about and

special buffet for kids

wifi very

great that kids can eat for free for dinner and breakfast

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

had to pay 10 pounds to do my laundry and i didnt like that

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

rooms smell like wet laundry, the bedding is rough and the beds are hard

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

bar prices, although the hotel is worth the money paid, i think the drinks were very expensive

the extra beds for the kids, camp beds which were faulty, nearly fell through them

staff friendly and attentive plenty of free parking

the bar was very pleasant

good / safe parking ,,, nice view food / evening menu was poor

gym was good, pleasent start who were very helpful

liked the late check out

we didn't know there was a waffle bar at breakfast until after we had breakfast (our 10 year old would have

wifi was free for the entire duration of our stay

bed n room bed so comfy n room was so nice n peaceful from everyday here at home with 8 kids so grateful for

cocktails at the bar were delicious and the room service we ordered was delivered very promptly

great bar and restaurant too

rooms with toiletries, tea and coffee, towels and a fab tv, to the onsite fitness suite, bar and restaurant

completely wonderful with all modern updates (blackout curtains, heat/aircon, and options for in room service

good breakfast, ok gym

couldn't get adequate support on the laundry process.

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

staff were amazing they were always friendly , professional and welcoming the gym was amazing small but got

loved it they had a good gym room was lovely and aesthetic also near shops and bars

great bar with a great bartender ( reece and forgot the other gentleman s name

wifi signal very weak other wise excellent value for money. breakfast excellent

kids are well catered for with games and the staff were great with ours

very neat clean and tidy - good parking friendly staff. excellent breakfast.

the staff is attentive and lovely. beautiful surroundings and a joy. free parking.

was a wedding party, so the kitchen was closed

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

everything was great and kids loved the breakfast

modern, comfortable, nice bar area and great location

the restaurant and bar were tastefully decorated and well laid out

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

we came after spending a week at the lake district so had 2 bags of laundry

bar manager spoke to us each evening and enquired about our

the spa people.

noisy building works outside - gym small

free laundry facilities if required

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

free laundry and big room

for a room at the back of the building, was put in a deluxe room at the side overlooking laundry bins and

staff were friendly and welcoming, and looked after our group and kids

really stupid, but the only thing which i found strange was the location of the butter at breakfast

breakfast had a great selection

of the day, people who stayed in the hotel know what they are doing and no need to treat us as kids

breakfast great

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel

no room service after 9pm

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

pick & mix bar, gym, friendly staff and the beds were amazing, so comfy

weekend and we didn t even get to experience a lot of what the hotel has to offer like the bars/gym etc

up at 5am by laundry delivery truck then again at 6am by food delivery truck

did not work in room so has to go down to order food for room service

the eating and bar facilities and fantastic

exceptionally friendly staff. comfortable bed and good food. very convenient parking.

good wifi, tv and everything working as it should