spa facilities and pool were just what was required

food was delicious and the bar staff were very friendly

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

clean room service

friendly staff, lovely breakfast, easy parking.

bar staff too were

no wifi issues at all, excellent room service and overall service

disabled parking ensured ease of access to the reception, and the smart decor was very appealing

great staff, manager exceptionally helpful. clean rooms. good breakfast easy parking

everything was great apart from wifi

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

super easy check in. spotless room. friendly staff. free wifi x

wifi was terrible and not offered an alternative

great parks around too for kids

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

my daughter loved the room and the free wifi was great as she was able to go on her xbox at night

couldn't connect to wifi only issue

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

location and restuarant. room service available.comfy bed. room was heated.

location near the bus and train station so great transport links however very quiet and car parking

handy for visiting our friends and also using bar milano which is part of the hotel

asked if we could have room service & was told no

there is a bar right next to the hotel and the drinks are amazing

marks on bed linen indicating poor laundry quality

smell of the laundry, towels and bedding had a smoky smell

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

great stay. friendly staff. room ideal. and pet friendly would highly recommend 5

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room

the wifi connection could have been better..

plenty of parking and it felt very quiet and safe

a friendly hotel in a good location with plenty of parking and reasonably priced!

location and property with superb parking

bar and restaurant very good we had a lovely meal and great breakfast

appreciated the use of ev chargers room and hotel really modern and cleanliness 100% reception staff absolute

free parking and wifi

lovely bright, welcoming reception and bar area

plenty to choose from and the waffles were a hit with the kids

breakfast wasn't as hot as it should be

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

husband and i both enjoyed our breakfast and the location of the hotel was central and was great for our

hotel in a beautiful area, great stay and play package for kids with the themepark so close

was good and the food served in the hotel is great also (although on this occasion i had room service both nights

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great location with free parking

the room service could have more choice.

could have had a spa / sauna / swimming pool

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

liked the stylish bedrooms, i liked the fast wifi, the comfy bedroom, and the breakfast was an added bonus even

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn

we also asked for an early check in and this was granted

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

we changed our breakfast to room service and it was amazing

staff, food & spa were all amazing

room lovely, breakfast excellent. check in good, bar area nice.

staff on arrival very pleasant. the room was spotless. the room service on time.

laundry facilities would have been useful though i appreciate that might not go with the style of

car parking near reception and plenty of space

car parking is easy

of new spa makes the location a bit of a building site

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

one niggle, room service food was excellent but served on a cold plate

poor wifi connection

kids said it was the best hotel they d ever stayed in!

there wasn't anything i didn't like! if i had to find something the wifi could've been quicker

parking check-in went easy

the girl at reception was phenomenal and the room was so clean and my kids loved it

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

plenty of parking and nice gardens with seating area

i love the bar with sport on the tv s in the

lots of parking, very clean good facilities

plenty parking on arrival got to reception desk and the receptionist was very friendly

when it was still going on at midnight i called down and she said it was coming from the laundry and nothing

parking validation was easy. short drive to restaurants and laundry facilities.

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well

facilities: gym, breakfast,wifi free which is normal for the century we are living

food was great, room service was fast

breakfast room is nice with a good selection of different breakfasts

staff were friendly, it was clean beds were comfy and breakfast was enjoyable

love this hotel, the setting is open and rural with easy car parking

loved the suite. bar closes early.

good parking

view out of our room the inverary looked into the boilers, bins and dirty laundry trolleys

ample parking and food options were great

extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

great views from the bar and restaurant

only negative was wifi was extremely weak to non existent in our room, with poor movile reception

it is so friendly aand the kids have so much fun, and nobody bothes them

swimming pool gym near to shops and good staff

wont be taking kids as cleanliness in the poolside is shocking

fantastic location pet freindly and very accomodating

free food for kids… good facilities and value for the money

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

dirty laundry from another guest still in our room when we checked in

they even did my laundry for a small additional charge

when visiting glasgow staff are always pleasant and the breakfast is a huge hit with the kids

it is difficult for kids to manage and risk getting burned

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

laundry should be kept in a cupboard

no room service

good location,easy parking and clean and tidy rooms. staff extremely pleasant and helpful.

when we raised our inability to get any wifi signal, we were immediately moved to another room which solved

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

very clean, and plenty of parking

staff,room,dining and bar were all faultless.an exceptionally good hotel.

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the

from 2000 until 0100 there was continual disturbance; from kids running up and down the corridor, adults shouting

in house guest laundry

definate noises through the night, fans, refrigeration unit or laundry next to or under room

room service breakfast for 9 to 9

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

this is an amazing room and also had room service for breakfast which was delicious

the bar area and restaurant are fantastic

room was spotless had everytjing i needed. spa bath with tv was excellent.

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening

wifi is very poor

near station for train into glasgow central. free parking.0

room charge on bill, never had room service

issues with the wifi on the morning of the check out

free wifi that actually worked was a definitely a bonus

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

great breakfast, and lovely staff. we had an evening meal too and it was lovely

there is good wifi and parking

the wifi worked very well

there is ample parking and restaurants, shopping, and bus within an easy 5-minute walk from the door

lot of ample parking inside, but also on the street right outside

there is good wifi and parking

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

i have been drinking beer in the bar since i was 19 years old, i am now

location in the city with the bonus of parking

early check in and late check out times available which is excellent

breakfast was great - good selection

bit awkward getting through the busy bar with a suitcase to check in but i guess that's to be expected

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

very walkable, free laundry and gym on site and very comfortable rooms

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

everything about this place, laundry included, ac, very clean, nice staff, perfect

left my laundry to get done at 9am and they said it would be done at 5

we did not find laundry near.

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to

really good location excellent value for 1 adult and 3 kids

the laundry was small and lots of ppl were waiting for their turn

laundry takes contactless card payments

very reasonable price to use the laundry

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which

everything was very good staff gym and room was perfect

i would have loved to have more equipment in the gym.

as we liked architectural features however room was not as advertised with no arch window or fireplace

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis

the room service was great

the laundry service was good

ordered pizza from room service and it was lovely

wifi was quite slow although that might have been due to my laptop

the breakfast was excellent at a very affordable price

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

laundry facilities would be useful, but in every other respect it was great.

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

nice ensuite plus double bed slept well and excellent breakfast ud83dude0b

m) unheard of anywhere else - so friendly

cold eggs at breakfast.

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

wifi is a bit slow

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and

facility reception not helpful laundry service is poor carpet was dirty room selection and location was bad room

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

the room service was limited or sold out

have been a little cheaper as i was staying with kids

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

very friendly helpful staff even at 1am in the morning, value for money breakfast.

there were excellent bar and restaurant facilities in the hotel so there was

staff at bar were exceptional, as on previous occasions very helpful

2 days for a laundry service

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

from upstairs, kids jumping on beds and floors until 1 am

parking outside the room, very easy to unload

parking and grounds.

was early, could have paid for early check in, but was happy to store bags for free and have a drink in

i was told there were several rooms available but there would be an early check in fee

unsecured wifi which meant could not access mail and internet. emergency exit door locked

we had late check out for a reasonable fee

from the slight room service issue (which we got sorted) absolutely nothing it was an amazing

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wi fi not working did not pick up the laundry like they said they would

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

nice staff, early check in allowed

we ate twice in the cafe bar and the food was excellent both times

have had self wash facilities so that we could do our own laundry as we were on a long trip

the gym is small but perfectly formed

they have facilities such as gym & 24hr bar, but we didn't use

wifi did not work in my room

staff were amazing jamie at the bar couldn t do enough for you excellent member of staff

the laundry service was very expensive, compared to other similar hotels.

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

staff in breakfast were fantastic

he was great with the kids and definitely made our stay memorable for them

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

oh and there was dirty laundry on the floor of my room

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.

very central, great breakfast, quiet

i had pre-booked a rose petal turn up for my wife's birthday

not much we didn t like but there was no where to do our laundry

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

no laundrette or laundry service

liked having an option to send out laundry

) also, online it says there is laundry, but there is not

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

loved the staff and self-service laundry.

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

laundry service

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

should have micro oven available in room or either at room service

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

fold out bed was a little small for 2 kids.

we had room service continental breakfast, more than enough of it!

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

no laundry bag, poor selection of tea coffee

on-site gym facility was ideal, although maybe it needed to be a bit bigger considering the number of

room service, early check in package

wifi was free and worked very well

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

of pool/ spa facilities which didnt reflect in the price

booked a room for myself, my husband and our two kids

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

wifi worked well and did not nag you to re-connect every 30 minutes

for price this was superb as cracking breakfast thrown in also which was really nice

shower was great. bed comfy. good room service

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

breakfast excellent

breakfast in the morning was delicious and lots of variety

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully

dated furniture, water scalded me, delayed checking out due to computer issues, couldn't phone room service

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

bar was well stocked and staff were always happy to help

wifi kept dropping out only 2 caffeinated coffees in the room

there were plenty of good eating close by as well as a laundry and supermarket across the road

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

the staff were able to facilitate an early check in by 60 mins.